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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We’re looking for an experienced and motivated leader to join our London office as the Manager Enterprise Account Management UK. The UK is a cornerstone market for Adyen, home to some of the world’s most sophisticated Enterprise Merchants. In this newly created role, you will sit directly between our Team Leads and the Head of Account Management, serving as a critical leader responsible for driving the execution, operational health, and strategic direction of our dedicated Enterprise Account Management sub-teams. As a second-level manager, you will oversee a team of Team Leads (and, where applicable, Senior Account Managers). You thrive on translating high-level market visions into concrete, actionable milestones, driving mid-term portfolio growth, and coaching people managers into true organizational leaders. Your mission is to ensure our enterprise merchants—from global retail giants to digital disruptors—receive localized, vertical-specific expertise to unlock their full potential on Adyen’s platform. WHAT YOU'LL DO * Deliver Commercial Goals: Deliver 12–18 month commercial targets and growth for the Enterprise portfolio. Establish goals and accurate forecasting, identifying UK best practices to scale across EMEA. * Scale Leaders: Upskill Team Leads and Senior DAMs into strategic people leaders. Provide specialized vertical advice on complex merchant strategies and manage the sub-team's span of control to maintain efficiency. * Relationship Excellence: Build trust with high-value enterprise contacts and act as the escalation point before the Head of AM. Mentor teams to uncover commercial opportunities and guide high-stakes renegotiations. * Optimize Performance: Lead initiatives to streamline workflows and drive "Account Management at scale". Prioritize initiatives to protect bandwidth and build a cohesive view of segment health. * Embody Adyen Formula: Exemplify and coach teams on the Adyen Formula Leadership Expectations. Act as a culture carrier to foster cross-functional collaboration with Sales, Product, Tech, and Marketing. WHO YOU ARE * A Leader of Leaders: Proven experience acting as a second-level manager, with a passion for guiding, mentoring, and upskilling people managers into high-performing commercial leaders. * A Dedicated Enterprise Expert: Deep, specialized payments industry knowledge with a clear understanding of the specific operational challenges, technical frameworks, and nuances that impact large Enterprise merchants. * Commercially Sharp & Analytical: Possess a pristine track record of defining mid-term pipeline goals, managing high-stakes client negotiations, and connecting complex commercial data points into a single cohesive strategy. * An Astute Decision Maker: Display exceptional situational judgment, with the ability to comfortably navigate difficult internal trade-offs, confidently communicate vertical decisions, and make the correct mid-term operational calls for portfolio health. * A Cross-Functional Advocate: A strong internal communicator who can navigate complex environments both internally and externally, remove regional roadblocks using past experience, and advocate fiercely for the vertical team structure. REQUIRED QUALIFICATIONS * 7–10+ years of experience in senior commercial roles within Account Management, Customer Success, or Business Development, including a strong track record of managing people managers or multi-level teams. * Deep operational experience within the UK enterprise, retail, or digital disruptor space; a strong understanding of omnichannel and complex merchant infrastructures. * Proven experience within the Fintech or Enterprise Payments industry is highly preferred to support the technical maturity of the UK portfolio. * Strategic Mindset with a Global Perspective: Proven ability to move beyond tactical execution to mid-term partnership scaling, working on strategic projects at a regional vertical level while maintaining a global perspective to scale local operational successes. * Full professional proficiency in English. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We’re looking for an experienced and motivated leader to join our London office as the Manager Platforms Account Management UK. The UK is a cornerstone market for Adyen, with one of the most mature Platform and Marketplace portfolios within Adyen.In this role, you will serve as a vital leader responsible for driving the execution, operational health, and strategic direction of our UK Platforms Account Management team. As a second-level manager, you will oversee a hybrid team consisting of both Team Leads (People Managers) and Senior Account Managers (Individual Contributors). You thrive on translating high-level market visions into concrete, actionable milestones, driving mid-term portfolio growth, and coaching people managers and senior AMs into true organizational leaders. Your mission is to ensure that the Platforms and Marketplaces receive the operational framework, consultative guidance, and financial product capabilities required to scale their ecosystems successfully to unlock their full potential on Adyen’s platform. WHAT YOU'LL DO * Deliver Commercial Goals: Deliver 12–18 month commercial targets and revenue growth for the Platforms portfolio. Establish goals, accurate forecasting, and commercial strategies that maximize user/sub-merchant adoption across our platform accounts. * Scale a Hybrid Team: Upskill Team Leads into strategic people leaders, and simultaneously mentoring and coaching Senior Account Managers (ICs). Guide the team through complex account planning, contract renegotiations, and high-stakes executive engagements. * Relationship Excellence: Build trust with high-value enterprise contacts and act as the escalation point before the Head of AM. Serve as a senior trusted advisor to c-suite executives at major Platforms and Marketplace. Mentor teams to uncover commercial opportunities and guide high-stakes renegotiations. * Optimize Performance: Lead initiatives to streamline complex platform workflows (e.g., sub-merchant onboarding, compliance/KYC, and payout structures) to protect team bandwidth and drive "Account Management at scale". * Embody Adyen Formula: Exemplify and coach teams on the Adyen Formula and Leadership Expectations. Act as a culture carrier to foster cross-functional collaboration with Sales, Product, Tech, and Marketing. WHO YOU ARE * A Leader of Leaders and Senior ICs: Proven experience acting as a second-level manager, with a passion for guiding, mentoring, and upskilling people managers into high-performing commercial leaders. And in parallel effectively keeping senior individual contributors motivated and strategically aligned. * A Platforms & SaaS Ecosystem Expert: Deep knowledge of the payments industry with a clear understanding of the operational challenges, API frameworks, onboarding nuances, and financial regulations impacting Platforms and Marketplaces. * Commercially Sharp & Analytical: Possess a pristine track record of defining mid-term pipeline goals, managing complex client negotiations, and connecting complex data points into a single cohesive strategy to help platforms unlock new monetization streams.. * An Astute Decision Maker: Display exceptional situational judgment, with the ability to comfortably navigate difficult internal trade-offs, confidently communicate vertical decisions, and make the correct mid-term operational calls for portfolio health. * A Cross-Functional Advocate: A strong internal communicator who can navigate complex environments both internally and externally, remove regional roadblocks using past experience, and advocate fiercely for the vertical team structure. REQUIRED QUALIFICATIONS * 7–10+ years of experience in senior commercial roles within Account Management, Customer Success, or Business Development, including a strong track record of managing people managers or multi-level teams. * Deep operational experience within the SaaS, B2B Platform, and/or Marketplace ecosystem, with a solid grasp of embedded financial products. * Proven experience within Fintech or Enterprise Payments is highly preferred to support the high technical maturity and nuanced discussions required by our Platform and Marketplace portfolio. * Strategic Mindset with a Global Perspective: Proven ability to move beyond tactical execution to mid-term partnership scaling, working on strategic projects at a regional vertical level while maintaining a global perspective to scale local operational successes. * Full professional proficiency in English. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team lead, Account Management We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our customers. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do * Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, business and payments advisory, contract negotiations, product roadmap discussions, and executive engagement. * Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our platform customers. * Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level * Create an inspiring and collaborative team environment with an open communication/feedback culture. * Recruit new team members in line with the Adyen culture and required skillset. Who you are * An energetic self-starter with a proven commercial edge, entrepreneurial track record, partnership advisory focus and strong negotiation skills. * Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment. * An excellent communicator and team player with strong management skills and technical aptitude. * Curious by nature and a builder at heart, you thrive working and iterating on net new products and features. Minimum Qualifications: * 3+ years experience in managing teams and building executive level enterprise relationships. * 5+ years experience in account management, business development, consulting, or a related field. * Experience in enterprise payments and financial services and/or working within a SaaS platform or marketplace environment * Full professional proficiency in English. Other Job Details: * Based out of our London office * Full-time position * Some domestic and international travel required Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why You Should Join the Workplace Team at Adyen At Adyen, our Workplace team plays a vital role in ensuring a seamless, efficient, and welcoming environment for every employee. From creating an inviting first impression as soon as you enter our offices, to designing, building, and maintaining inclusive, comfortable, and collaborative workspaces across the globe, we are dedicated to supporting the best possible work experience for all Adyen team members. We aim to create an environment where everyone can perform at their best. We are looking for an organized, proactive, and detail-oriented Workplace Coordinator to join the Workplace Team Lead in overseeing daily operations at our Chicago office. In this role, you’ll be an integral part of the team, working to support Adyen’s mission and vision. We value partnership, clear communication, and a customer-focused mindset, as you will serve as an internal ambassador for the Adyen brand, ensuring that our offices meet the highest standards for employees, guests, and clients. What You’ll Do: * Vendor Management: Support the CHI Workplace team in maintaining high standards across custodial, maintenance, and other onsite service partners. Assist in tracking vendor performance, gathering COIs and compliance documentation, and helping ensure service delivery aligns with expectations. * Facilities Support: Monitor and track facilities tickets to support timely resolution of onsite issues. Assist with daily operations by coordinating with internal teams and service vendors to help maintain a safe and functional workplace. * Process Improvement: Assist in identifying areas where office operations can be improved. Collaborate with the team to streamline workflows and support implementation of updated processes. * Expense Tracking & Financial Support: Help track office-related expenses and manage invoice submissions. Work closely with the CHI Workplace team and Finance to support timely processing and alignment with approved financial guidelines. * Project Support: Provide logistical and administrative support for large-scale office projects. Assist with planning, coordination, and execution to help ensure project success. * Sustainability Initiatives: Work with the Impact Team to support sustainability efforts in the office, including gathering information and coordinating implementation of environmentally friendly practices. * Event Support: Assist with the planning and execution of internal events, including logistical coordination and vendor communication, to ensure seamless experiences and strong employee engagement. * Safety & Security Support: Collaborate with the Head of Physical Safety and Security to support emergency preparedness activities. Help coordinate training sessions, emergency drills, and rollout of safety protocols across the office. Who You Are: * Approachable and Personable: You are someone who thrives on building relationships, whether welcoming visitors to the office, addressing employee inquiries, or giving constructive feedback on office-related matters. * Highly Organized: You excel in fast-paced environments, balancing multiple tasks at once, and ensuring everything is running smoothly. Your attention to detail is key to making sure nothing slips through the cracks. * Proactive Problem Solver: You take initiative, thinking ahead and making decisions when necessary, while maintaining a positive, solution-oriented attitude. * Collaborative Team Player: You believe in the power of teamwork and putting collective goals ahead of individual ego. You communicate effectively and enjoy working within a diverse, global team. * Flexible & Adaptable: With a global mindset, you’re comfortable working across cultures, time zones, and changing circumstances. You embrace challenges with a can-do attitude. * Hands-On and Detail-Oriented: Whether you're organizing an office event or troubleshooting an operational issue, you are hands-on and take pride in ensuring everything is executed to the highest standard. Additional Requirements: * A minimum of 4 years experience in a similar role, with a background in office management and workplace operations. * Vendor management experience working with a variety of infrastructure service providers. * Proven ability to manage projects and work collaboratively across teams, ensuring alignment and seamless execution. * On-site presence: This is an office-based role, requiring a daily presence in our Chicago location - 5 days per week. The annual base salary range for this role is $72,000 - $90,000; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
THIS IS ADYEN Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. SENIOR CI/CD ENGINEER Adyen is looking for an Infrastructure Developer for the In-Person-Payments Tooling team in Chicago. This role focuses on CI/CD Engineering, ensuring smooth and efficient software development and deployment processes, with a key area being Android / iOS development. You will be instrumental in creating and maintaining CI/CD systems and developing infrastructure tooling, essentially acting as the "glue" that binds code and infrastructure together. The position involves working on CI/CD for Android and iOS app development. The primary function is developing tools and applications to manage and interact with the Software Development Lifecycle (SDLC) to provide an elevated SDLC experience for the organization. This work involves close collaboration with developers, as well as teams building our on-premises infrastructure, including Kubernetes clusters, the Hashicorp stack, and our private cloud. You will be pivotal in ensuring our software development and deployment processes are smooth and efficient by creating and maintaining CI/CD systems and developing infrastructure tooling. WHAT YOU’LL DO * Design and implement CI/CD pipelines for Android and iOS applications using tools like GitLab CI, Gradle, KMP, Develocity and Android Native Plugin. * Automate build processes for multiple build variants, flavors, and configurations * Configure build caching and optimization to reduce build times * Configure code quality checks, static analysis, and security scanning * Configure emulators and device farms for automated testing * Integrate monitoring and alerting for tooling health * Set up automated testing frameworks including unit tests, integration tests, and UI tests WHO YOU ARE You are a DevOps or Infrastructure Engineer with a passion for mobile development. You enjoy figuring out "how things work" under the hood and are eager to bridge the gap between writing code and deploying it. You don’t just want to build apps; you want to build the engines that power them. * 5+ years of experience in DevOps or Infrastructure Engineering. * An Analytical Problem Solver: You have a logical approach to troubleshooting and aren't afraid to dive into build logs to find a failing root cause. * Mobile Enthusiast: You have a foundational understanding of either Android (Gradle/Kotlin) or iOS (Xcode/Swift) and are excited to become an expert in both. * Automation Mindset: You find manual, repetitive tasks frustrating and have a natural urge to script them away using Python, Bash, or Kotlin Script. * Autonomous yet Collaborative: You are comfortable working independently on complex tasks but stay in sync with a team of other dedicated engineers. * Quality Focused: You understand that a good CI/CD pipeline is the first line of defense for code quality and stability. NICE TO HAVE * Advanced Linux & Systems Admin: Proficiency in Linux troubleshooting (understanding inodes, process management, and resource allocation). * Infrastructure as Code (IaC): Familiarity with tools like Terraform or Puppet. * Alternative CI Tooling: While Gitlab CI is preferred, experience with Jenkins, GitHub Actions, or Bitrise is highly valued. * Advanced Testing & Monitoring: Experience configuring device farms/emulators for automated testing and integrating monitoring/alerting for tooling health. * Specific Android Tools: Familiarity with KMP (Kotlin Multiplatform), Develocity, and specialized testing tools like Screenshot testing or Detekt. * iOS Ecosystem: Familiarity with Xcode CLI (xcodebuild). The annual base salary range for this role is $180,000 - $243,000; at the Engineer II level, and $180,000 - $243,000 at the Senior Engineer level; to learn more about our compensation philosophy, please click here. OUR DIVERSITY, EQUITY AND INCLUSION COMMITMENTS Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! WHAT’S NEXT? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This role is hybrid, with 3 days per week in the office.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Director, We are seeking a visionary, and highly experienced Director of Developer Experience (DevX) to lead our global customer experience efforts. In this leadership role, you will be the strategic advocate and driver for ensuring our merchants and partners experience a world-class platform integration. You are instrumental in shaping the developer journey, ensuring that integrating with Adyen is not just easy, but a genuinely superior experience. You will live and breathe our public APIs, SDKs, and documentation. You will identify where developers face friction and then build the tools and shape the content to eliminate it. This is a role for a builder and a communicator who wants to have a direct, tangible impact and redefine the standard of integration for thousands of developers worldwide. We believe that our customers' success is our success, and that starts with an effortless integration experience for our customers and partners. We move fast, we own our work from end to end, and we're committed to making our technology intuitive and powerful for the developers who build on it. WHAT YOU'LL DO: * Define and execute the vision for Adyen's Developer Experience domain, ensuring alignment with the company's goals and developer community needs. * Maintain high-quality standards across all integration-related products, ensuring consistency and simplicity. Establish best practices for engineering quality, scalability, and performance to support developers at scale. * Advocate for developers by enhancing usability, reliability, and efficiency in integrations, APIs, and tools. * Lead and grow a diverse, inclusive, and high-performing multi-disciplinary team, empowering members through clear expectations and growth opportunities across subdomains such as webhooks, API quality, integration SDKs, developer relations, developer monitoring and tooling etc. * Drive the adoption of common principles and taxonomy to streamline integration processes, improve API consistency, and deliver innovative developer tools, SDKs, and documentation * Be the evangelist in the developer community through conferences, articles, and thought leadership. Who you are: * A passion for developer experience, integration simplicity, and reliability. * Proven experience as a leader in engineering, ideally with a background in developer-facing products, APIs, or integrations. * Strong public presence with experience as a thought leader, including speaking at conferences, writing articles, and engaging with the developer community. * Exceptional mentorship and team-building skills with a track record of fostering inclusive and high-performing teams. * A customer-centric mindset with a focus on delivering measurable outcomes. Minimum Qualifications: * 7+ years of technical experience, including significant tenure as a hands-on software engineer. Must have 3+ years of experience in manager of managers roles while maintaining deep technical literacy * Experience leading organizations of 40+ engineers. The annual base salary range for this role is $300,00 - $367,000 in San Francisco, plus RSUs; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Director, Developer Experience We are seeking a visionary, and highly experienced Director of Developer Experience (DevX) to lead our global customer experience efforts. In this leadership role, you will be the strategic advocate and driver for ensuring our merchants and partners experience a world-class platform integration. You are instrumental in shaping the developer journey, ensuring that integrating with Adyen is not just easy, but a genuinely superior experience. You will live and breathe our public APIs, SDKs, and documentation. You will identify where developers face friction and then build the tools and shape the content to eliminate it. This is a role for a builder and a communicator who wants to have a direct, tangible impact and redefine the standard of integration for thousands of developers worldwide. We believe that our customers' success is our success, and that starts with an effortless integration experience for our customers and partners. We move fast, we own our work from end to end, and we're committed to making our technology intuitive and powerful for the developers who build on it. WHAT YOU'LL DO: * Define and execute the vision for Adyen's Developer Experience domain, ensuring alignment with the company's goals and developer community needs. * Maintain high-quality standards across all integration-related products, ensuring consistency and simplicity. Establish best practices for engineering quality, scalability, and performance to support developers at scale. * Advocate for developers by enhancing usability, reliability, and efficiency in integrations, APIs, and tools. * Lead and grow a diverse, inclusive, and high-performing multi-disciplinary team, empowering members through clear expectations and growth opportunities across subdomains such as webhooks, API quality, integration SDKs, developer relations, developer monitoring and tooling etc. * Drive the adoption of common principles and taxonomy to streamline integration processes, improve API consistency, and deliver innovative developer tools, SDKs, and documentation * Be the evangelist in the developer community through conferences, articles, and thought leadership. Who you are: * A passion for developer experience, integration simplicity, and reliability. * Proven experience as a leader in engineering, ideally with a background in developer-facing products, APIs, or integrations. * Strong public presence with experience as a thought leader, including speaking at conferences, writing articles, and engaging with the developer community. * Exceptional mentorship and team-building skills with a track record of fostering inclusive and high-performing teams. * A customer-centric mindset with a focus on delivering measurable outcomes. Minimum Qualifications: * 7+ years of technical experience, including significant tenure as a hands-on software engineer. Must have 3+ years of experience in manager of managers roles while maintaining deep technical literacy * Experience leading organizations of 40+ engineers. The annual base salary range for this role is $300,00 - $367,000 in San Francisco, plus RSUs; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Director, Developer Platform We are seeking a visionary, and highly experienced Director of Developer Platform to lead our global customer experience efforts. In this leadership role, you will be the strategic advocate and driver for ensuring our merchants and partners experience a world-class platform integration. You are instrumental in shaping the developer journey, ensuring that integrating with Adyen is not just easy, but a genuinely superior experience. You will live and breathe our public APIs, SDKs, and documentation. You will identify where developers face friction and then build the tools and shape the content to eliminate it. This is a role for a builder and a communicator who wants to have a direct, tangible impact and redefine the standard of integration for thousands of developers worldwide. We believe that our customers' success is our success, and that starts with an effortless integration experience for our customers and partners. We move fast, we own our work from end to end, and we're committed to making our technology intuitive and powerful for the developers who build on it. WHAT YOU'LL DO: * Define and execute the vision for Adyen's Developer Experience domain, ensuring alignment with the company's goals and developer community needs. * Maintain high-quality standards across all integration-related products, ensuring consistency and simplicity. Establish best practices for engineering quality, scalability, and performance to support developers at scale. * Advocate for developers by enhancing usability, reliability, and efficiency in integrations, APIs, and tools. * Lead and grow a diverse, inclusive, and high-performing multi-disciplinary team, empowering members through clear expectations and growth opportunities across subdomains such as webhooks, API quality, integration SDKs, developer relations, developer monitoring and tooling etc. * Drive the adoption of common principles and taxonomy to streamline integration processes, improve API consistency, and deliver innovative developer tools, SDKs, and documentation * Be the evangelist in the developer community through conferences, articles, and thought leadership. Who you are: * A passion for developer experience, integration simplicity, and reliability. * Proven experience as a leader in engineering, ideally with a background in developer-facing products, APIs, or integrations. * Strong public presence with experience as a thought leader, including speaking at conferences, writing articles, and engaging with the developer community. * Exceptional mentorship and team-building skills with a track record of fostering inclusive and high-performing teams. * A customer-centric mindset with a focus on delivering measurable outcomes. Minimum Qualifications: * 7+ years of technical experience, including significant tenure as a hands-on software engineer. Must have 3+ years of experience in manager of managers roles while maintaining deep technical literacy * Experience leading organizations of 40+ engineers. The annual base salary range for this role is $300,00 - $367,000 in San Francisco, plus RSUs; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Team The Enterprise Business Representative team at Adyen is the frontline of the commercial engine—responsible for identifying high-potential prospects, shaping early conversations, and strategically supporting pipeline generation in partnership with our global sales, marketing, and partnership teams. This is not your typical BDR role. At Adyen, we’re evolving what Sales Development looks like: Our BDRs operate at the intersection of strategy and execution with a focus on strategic campaign orchestration and high-value pipeline generation across large addressable revenue merchants. The Role We’re looking for a high-potential Enterprise Business Representative (BDR) who is curious, creative, tech savvy, and excited to play a hands-on role in driving the continued growth of Adyen’s new business segment. You’ll partner with senior sellers, marketers, channel partner managers and various stakeholders to: * Strategically target accounts high-potential accounts by leveraging signal-driven insights and commercial strategy * Design and support campaigns that align to buyer needs, market trends, and strategic priorities, in tight partnership with Sales, Marketing & Partnerships. * Execute multi-channel, creative prospecting with highly tailored messaging that aligns with the merchant's challenges and business level priorities. * Collaborate closely with the commercial engine to shape strategic account plans and continuously refine outreach based on feedback and learnings * Leverage tools and AI-enabled workflows to optimize your prospecting and uncover insights that uncover and initiate early stage opportunities * Identify new business opportunities at industry events by facilitating targeted in-person prospect engagement. You’ll operate at the intersection of strategy, execution, and enablement—a builder and connector who helps shape how Adyen goes to market. Who You Are Must-Haves * Curiosity: You proactively seek to understand the customer, the product, and the signals that matter. You have an interest in payments and industry trends. * Adaptability: You adjust your tone, message, and motion based on the prospect, pillar, and opportunity * Resilience: You stay focused through ambiguity and rejection—long-cycle enterprise sales excite you * Ownership: You take accountability for results, learn fast, and never wait to be told what to do * Judgment: You make smart decisions on how and when to engage, and how to prioritize your pipeline * Sales Acumen: You understand qualification and the mechanics of an enterprise deal—this is not a handoff role * Communication & Collaboration: You clearly articulate value, can collaborate and influence stakeholders across Sales, Marketing, and Partnerships, and influence strategic account planning. You are comfortable communicating with senior level prospects. * Technical Aptitude: You’re excited by technology and use tools (including AI) to improve how you operate both professionally and personally * Strategic Thinking: You see the bigger picture—how your work supports long-term commercial goals, not just short-term KPIs * Language Skills: Fluent in both German and English (written and verbal). Nice-to-Haves * Experience in B2B sales, consulting, or a go-to-market function * Familiarity with CRM tools, sales engagement platforms * Fintech, payments experience or interest What We Offer * Be part of a global, diverse, and fast-growing team * Ownership of your impact, with room to grow into more senior roles * Exposure to complex enterprise deals and strategic sales motions * A culture that values speed, trust, collaboration, and personal growth Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Berlin office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. TEAM LEAD CREDIT RISK EMEA (BASED IN AMSTERDAM) As the Credit Risk Team Lead for EMEA, you will lead an Amsterdam-based team of high-performing risk professionals. You will primarily manage merchant acquiring and chargeback risk across a diverse portfolio of global enterprise brands. Your core mission is protecting Adyen from portfolio losses due to chargeback exposure, merchant insolvency, and systemic operational fraud. In this role, you will coach and guide the team, ensure the delivery of high-quality risk assessments, and collaborate closely with our regional risk hubs in Chicago and Singapore. You will partner with Commercial, Product, and Legal colleagues to balance business growth with sharp, proactive risk management. WHAT YOU’LL DO * People Leadership: Lead, mentor, and scale the Amsterdam-based risk team. Support professional growth through regular coaching, goal-setting, and playing a key role in recruiting top-tier risk talent. * Risk Mitigation: Oversee the monitoring and mitigation of credit, acquiring, and chargeback risks across a growing EMEA merchant portfolio, ensuring exposures remain within Adyen’s risk appetite. * Stakeholder Collaboration: Engage with internal stakeholders (Commercial, Legal, Product) to align on risk decisions, optimize merchant onboarding, and support product developments. * Process Optimization: Drive the design and execution of scalable, data-driven credit risk practices and automated workflows to enhance team efficiency. * Escalation Management: Serve as the senior regional escalation point for complex risk cases, high-exposure chargeback reviews, and sudden merchant performance shifts. * Performance & Culture: Set clear objectives, track team performance, and report key risk metrics to Senior Leadership while fully embodying the Adyen Formula. WHO YOU ARE * Experienced Leader: You bring a minimum of 2 years of direct people leadership experience, specifically leading risk or operations teams within the payments or banking sectors. * Domain Expert: You possess a strong background in merchant acquiring risk, chargeback management, and card scheme rules (Visa, Mastercard, etc.), with a proven track record of managing enterprise-level portfolios. * Strategic & Analytical: You love diving into data to spot trends, but you can also zoom out to build scalable credit risk processes that don’t bottleneck commercial growth. * Cross-Functional Collaborator: You are comfortable working alongside product, engineering, and legal teams to improve risk monitoring tools and workflows. * Strong Communicator: You are a clear, direct communicator capable of navigating high-stakes conversations with enterprise merchants, card networks, and internal senior executives. * Adaptable: You thrive in an international, rapidly changing, and low-ego environment. * Location: You are currently based in, or are willing to relocate to, Amsterdam. ADDITIONAL INFORMATION * Travel: Occasional international travel may be required to collaborate with global team members in our Chicago and Singapore offices. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Vertical The Hospitality vertical is one of the fastest growing parts of Adyen’s business where we have seen success with businesses like Hilton, Citizen M, Belmond in the Enterprise space and also with SaaS platforms like Oracle and Mews. The key to our success is partnering closely with our customers to identify their needs, support their growth and drive success for the Hospitality vertical. We define Hospitality as any business operating in the Hotels, Resorts, Cruise or Amusement space. About the Role As a Senior Vertical Strategy Manager, Hospitality you will own the commercial growth and success of the Hospitality vertical at Adyen. The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech leader and to grow our commercial success within and across our key verticals. You will partner closely with the Head of F&B and Hospitality and contribute to driving the commercial strategy and revenue growth initiatives for net new business acquisition as well as growth of existing customers within the vertical. As the Senior Vertical Strategy Manager, Hospitality, you will play a pivotal role in shaping and executing Adyen’s growth strategy within the hospitality sector. This is a global role with a primary focus on the NA and EMEA regions and the opportunity to contribute to strategic projects worldwide. You will be the voice of the customer for hotels, resorts, cruises, and SaaS platforms operating in the Hospitality space. The ideal candidate will have a strong background in Hospitality or managing a payments / financial services portfolio in the vertical. They should also have exceptional strategic thinking abilities, acute analytical depth and a proven track record of driving commercial success. What you’ll do * Own Vertical Performance: Serve as a key driver of the health and performance of the Hospitality vertical, supporting its general management and strategic direction. * Define Global Commercial Strategy: Define and drive key elements of the global commercial strategy for Hospitality. Your strategies will produce deliverables such as go-to-market playbooks, competitive analysis, and business cases that account for market nuances and enable commercial teams to execute flawlessly. * Become a Subject Matter Expert: Act as the internal and external SME for Hospitality, understanding the interplay between PMS, CRS and channels. You can speak intelligently about the space with the most strategic customers and champion the right initiatives internally. * Drive Product & Partnership Strategy: Analyze customer behavior to identify opportunities for product innovation, differentiation, and strategic ecosystem partnerships. * Be the Voice of the Customer: Work closely with the Product Offering team to champion the vertical by: * Providing vertical trends, opportunities and customer pain points to inform needs as input to product prioritization. * Informing product pricing and packaging strategies to maximize profitability and market share. * Providing the vertical nuance to global commercial enablement. * Inform Growth Initiatives: Develop and maintain customer segmentation to identify and pursue opportunities for revenue growth and market expansion. Inform vertical and broader Adyen strategies with the latest industry trends, emerging technologies, and regulatory changes, proactively identifying strategic opportunities or risks. Who you are * 7+ years of experience, ideally combining deep knowledge of the Hospitality industry (Hotels, Resorts or Cruise) with expertise in payments or financial technology. * You are passionate about the Hospitality space and the success of our customers in this vertical. You are customer-centric at your core. * You have a strong ability to develop winning strategies backed by data and can navigate and tackle complex blockers to achieve commercial goals. * Experience and passion for GTM strategy & execution * Can package various customer feedback into tangible, data-driven business cases that will drive influence * Strong verbal communication skills to drive influence stakeholders internally across Commercial, partnerships and product and be an exceptional Adyen ambassador externally * Ability to navigate ambiguity and thrive in a fast-paced environment * Available to travel up to 25% of the time, including internationally Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Build the Future of Sanctions & Screening at Adyen Adyen’s Sanctions & Screening function is entering a critical phase. With a solid foundation in place, we're now scaling our framework to support Adyen’s global expansion and evolving product landscape. To lead this effort, we’ve established a focused, high-impact team. Do you have a builder’s mindset? Are you driven by the opportunity to shape, challenge, and improve? In this role, you’ll validate models, oversee first-line controls, provide expert guidance, assess complex risk and help design a sanctions and screening framework that’s scalable, effective, and best-in-class. Join our Sanctions & Screening Compliance team and make your expertise count - where compliance meets innovation, and your work creates real impact. What you’ll do * Inform, advise, and independently challenge the business on matters relating to Sanctions & Screening and the use of different tools to perform it; * Draft and review procedures, guidelines, and technical model documentation; * Support new product launches through risk assessments and design of new screening controls or methods; * Create validation tools/processes and perform thematic data analysis to drive improvements to the sanction & screening framework; * Partner with Compliance Data and Engineering teams to ensure robust data governance, ensuring end-to-end data lineage and completeness across payment flows to eliminate systemic detection blindspots; * Liaise with internal and external stakeholders, such as model validation, internal audit, and relevant regulators and supervisors; * Serve as a key 2nd Line escalation point for high-complexity Sanctions investigations, conducting deep-dives into nested corporate structures, ultimate beneficial ownership (UBO), and potential sanctions circumvention risks; * Guide and independently challenge Sanctions Product & Tech on model ownership and system implementations, while providing proactive guidance, process alignment, and training to 1st Line Screening teams; * Represent the wider AML Compliance team on a variety of workstreams to establish strategies that align with global objectives and ensure controlled and compliant growth (e.g. how outcomes of screening checks should be considered in the context of customer risk classification); and, * Strengthen knowledge management on Sanctions, data, and screening tools across the global business. Who you are * You have a proven track record with at least 5 years’ experience in developing or advising on sanctions and/or other screening frameworks, or equivalent experience (working with development/analytical teams in a compliance setting); * You will have a proven track record of handling complex Sanctions and Financial Crime investigations and possess strong regulatory literacy, with the ability to confidently parse complex legal documentation and guidance papers; * You have excellent organizational skills and know how to manage a project from conception to launch; * You are a quick learner and take a ‘launch fast and iterate’ approach to tackling problems; and, * You have strong communication skills and can work well with both technical and commercial teams. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior AI Engineer We are looking for a Senior AI Engineer to join our AML (Anti-Money Laundering) Tech team in Amsterdam. You will help build our next-generation financial crime investigation system, leveraging AI to manage and mitigate risk at scale. With our global footprint, you will have access to a uniquely rich dataset to fuel these solutions. You will bridge the gap between applied research and engineering excellence, taking ownership of the end-to-end lifecycle of these AI systems – from initial ideation to production. We are building a Human-in-the-Loop system. By evolving our capabilities from isolated workflows to a highly performant, trustworthy agentic system, you will shape how humans and AI collaborate in a complex, regulated domain. This is a unique opportunity to be part of the foundational group driving AI product development at Adyen. You will be building zero-to-one products, setting the architectural standards for our team, and defining how AI is practically deployed across the company. In this role, you will: * Build Agentic Systems: You will lead the design and deployment of robust, multi-step AI agents tailored for complex investigation workflows (orchestration, tool dispatching, state and memory management, error recovery, human-in-the-loop design). * Develop Platform Infrastructure: You will build a scalable modular agent platform that seamlessly integrates with enterprise data to support Adyen’s massive operational scale and diverse use cases. * Architect Evaluation Frameworks: You will design custom, domain-specific benchmarks and reusable infrastructure to rigorously test LLM reliability, edge cases, failure modes, and overall production readiness. * Provide Strategic Leadership: You will act as the leading engineer for the team, driving the AI product roadmap in close collaboration with a high-performing product team and leadership, guide company-wide MLOps decisions, evaluate third-party tools, and lead cross-functional integration. Who You Are: * Experienced Builder: 5+ years in Software or Machine Learning Engineering, including 2+ years successfully designing and productionizing AI systems. * Agentic Architecture Expert: Proven experience in applied AI, with a focus on building systems around pre-trained models (e.g., context engineering, fine-tuning, RAG, inference optimization, orchestrating model interactions with external tools to deliver solutions, multi-step tasks). You know exactly what separates a research prototype from a production agent. * Engineering & MLOps Pragmatist: Highly proficient in Python with a strong grasp of engineering best practices and tracking "LLM-native" metrics (e.g., granular tracing, tokens/sec, cost-per-request). * Proactive Leader: A self-starter who thrives in ambiguity, continuously raises the technical bar, influences system architecture, and mentors the team to build for scale. * Educated: Master’s degree in a STEM field (Science, Technology, Engineering, Mathematics) or equivalent technical background. * Bonus (Nice to Have): A strong foundation in traditional Machine Learning. You understand that this product sits within a broader ML ecosystem and pragmatically choose the right tool for the problem. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. Our Payment Solutions team is the engine behind this, processing billions of transactions while empowering businesses to create seamless payment experiences. As Adyen and our merchants scale globally, the complexity and volume of our operational knowledge are growing exponentially. Senior AI Engineer - Payments To position our Payments organization at the technological forefront, we are establishing a GenAI team focused on identifying high-impact use cases for automation through agentic capabilities. As a Senior AI Engineer, you will undertake some of the most technically demanding work in applied AI: designing agents that reason over complex, multi-step tasks, building the infrastructure to ensure production-grade reliability, and shaping how humans and AI collaborate at scale within a global payments company. This is not a narrow research role. You will take full ownership of your work, from early research through deployed production systems, influence the team's technical direction, and act as a force multiplier for the broader AI organization, including contributing to custom model development for structured financial data, and working toward our longer-term ambition of defining how humans and AI collaborate at scale across the company. What you’ll do: * Discover and Build: You will be an explorer within Adyen, proactively engaging with product and engineering teams to uncover their most critical challenges. You won't wait for instructions; you'll find high-impact opportunities and rapidly design and build AI prototypes (MVPs) to demonstrate value. * Develop Strategic AI Products: You will own the end-to-end development of bespoke AI tools that solve problems unique to Adyen's scale. Whether it's optimizing merchant experience, enhancing pricing models, or improving internal workflows, you will build intelligent solutions. * Own Evaluation and Benchmarking: Define and lead the evaluation strategy for the agentic systems and LLMs your team builds and deploys. Design internal benchmarks grounded in real domain complexity, probing for genuine capabilities, edge cases, and failure modes that standard metrics miss. Build reusable evaluation infrastructure that is embedded in the development process, not bolted on after the fact. * Provide AI Expertise Across the Organization: Serve as a technical resource for AI initiatives across Adyen - evaluating agentic frameworks, retrieval and search strategies, or agent tool-use approaches across partner teams. Surface connections across initiatives and help teams avoid duplicating work or converging on the wrong approach. * Raise the Bar: Set engineering standards for the team and company. Provide mentorship through problem decomposition, research methodology, and code review. Champion reproducibility, documentation, and rigorous evaluation practices across the AI organization. Who you are: * You have 7+ years of hands-on experience in applied AI/ML research or engineering, with a clear track record of shipping AI systems, including agentic or LLM-powered systems, in production environments. * You have deep expertise in language models and Generative AI, with hands-on depth across several of: architecture, post-training (fine-tuning, RLHF), inference optimization, context engineering (RAG), and failure modes at scale. * You have proven experience designing and operating agentic systems at scale, multi-agent orchestration, tool use, memory and context management, state handling for long-running workflows, and human-in-the-loop design. You understand what separates production agents from research prototypes. * You are rigorous and systematic about evaluation. You have designed evaluation frameworks or internal benchmarks that go beyond standard metrics. You understand the failure modes of LLM-as-judge approaches and know how to measure what actually matters for a given system and use-case. * You have a strong foundation in classical machine learning: supervised learning, ensemble methods, optimization, probabilistic modeling, and statistics. You reach for the appropriate tool for the problem. * You write clean, well-structured, production-ready code, primarily Python, and you hold research code to an engineering standard. * You have hands-on experience with at least one production-grade agentic framework. Nice to Have (tell us about them!) * Familiarity with financial data, payments, fraud detection, or risk systems. * Track record of external visibility: publications, conference presentations, or open-source contributions. * Experience with observability and evaluation tooling. * Familiarity with MLOps and model deployment pipelines in large-scale environments. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Payments Partnerships Manager We are looking for a commercially savvy Payments Partnerships Manager to join our Payments Partnerships team in Sydney, Australia. You'll be responsible for growing and enhancing our card products and local payment methods, while acting as the go-to expert on the Australian payments ecosystem. You will work with product managers, business analysts, and developers to build and lead new projects across our Australian, regional, and global partners. We are looking for someone who is flexible, thoughtful, and eager to tackle the problem in front of them while able to drive commercial strategy. In addition you will be responsible for driving adoption of our payment methods across merchant segments. This role requires a series of skills including: knowledge of a variety of partnerships and stakeholder engagement models, strategic thinking, initiative management, creativity, negotiations and an overall desire to be an accelerator for our business. What you’ll do * Drive all aspects of the payment partnerships including prioritisation of key focus areas, structuring/negotiation of new initiatives, and ongoing partner management * Proactively manage our partners based in Australia, such as structuring QBRs, securing incentives and assist in troubleshooting issues with dev and ops teams * Elevate Adyen’s influence & positioning through industry engagements, facilitating joint product development, co-marketing, and other opportunities * Develop and execute programs to further Adyen’s strategic goals and overall positioning in key markets and segments * Provide your expertise in discussing global payment trends, rules, and regulations with internal stakeholders * Participate in Quarterly Business Reviews (QBRs) with our top merchants to provide insights as needed * Work closely with product managers in the development of new products * Manage escalations from local and global teams, and ensure resolution with the right teams at the payment partner Who you are * At least 7 years of experience managing accounts or partnerships in the cards payments sector * Deep knowledge of the payments landscape, with the critical thinking skills to comprehend and interpret emerging trends. * You'll be the primary point of contact for our payment partners across Australia and New Zealand, leading Quarterly Business Reviews (QBRs) and representing Adyen in strategic partner discussions * Exceptional people skills and the ability to develop strong working relationships at all levels of management, both internally and externally * Make critical recommendations on decisions and dilemmas based on data, concisely translate that into actions and results, socialize them internally to get alignment and then execute them * The role itself has a commercial focus - you’re comfortable scoping and structurally planning a new implementation, jumping into meetings with an engineer, a marketer, and an account manager * You are able to work seamlessly with a global, multicultural team * You have a proven record of high-performance managing complex initiatives to achieve outstanding results. A strong understanding of the importance of data, providing actionable insights and tracking the success of those initiatives Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Sydney office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the job As a Senior Employee Relations Manager, you will be responsible for leading and managing neutral, timely, and thorough investigations to ensure a respectful and safe workplace. You'll act as a trusted advisor to leadership and the People Team, using your expertise in investigations, legal guidelines, and HR best practices. You will lead and contribute to projects which positively impact the workplace. Your work will directly support our commitment to maintaining a positive and inclusive culture for all employees. This is an individual contributor role that reports to the Head of Employment Legal and Employee Relations. You will be required to work from Adyen’s office at least 3 days per week with at least 1 in-office day being a Monday or Friday. The salary range for this role is: What you'll do * Help to further build out our investigation function at Adyen. * Lead and manage all aspects of internal investigations under the direction of NA Employment Counsel. Your responsibilities will cover the full lifecycle of an investigation: * Intakes and interviews * Collecting and weighing evidence * Conducting forensic evidence searches * Making credibility determinations * Reaching factual findings according to the relevant evidentiary standard * Analyzing factual findings against internal policies * Determining whether policies have been violated * Debriefing internal stakeholders and leadership regarding investigation conclusions * Thorough case documentation and record keeping * Develop key Employee Relations and Employment Legal projects, such as improving investigation processes, implementing new ER-focused technologies * Reviewing and recommending existing policy updates. * Occasional legal research regarding employment legal issues. * Design and deliver training programs for managers and employees on topics like respectful workplace conduct, ethical behavior, and effective complaint resolution. * Coaching HR Business Partners on employee relations matters and best practices. * Analyzing data with an eye towards prevention, identifying trends, and recommending initiatives. * Up to 15% travel may be required. What you bring * You have 10+ years of experience in an Employee Relations or Employment Legal role with a primary focus on conducting workplace investigations. * You have deep knowledge of employment law and regulations across North America. * You are an excellent communicator, with the ability to handle confidential information with the utmost discretion. Strongly preferred * Experience in a global or high-growth tech company * Employment Legal practice experience * Law license in at least one US state * AWI-CH Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! Other details: * This role is based out of our San Francisco, Chicago, or New York office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles * Ability to travel domestically and internationally 20%+ * The annual base salary range for this role is $210,000-$275,000 to learn more about our compensation philosophy, please click here. What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4-5 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our San Fransisco, Chicago, or New York City office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Project Operations Manager As a Project Operations Manager, based in Chicago, Illinois or San Francisco, you will focus primarily on the delivery and execution of complex global projects for our clients. These projects can range from Point of Sale (POS), marketplace e-commerce, and card issuing program roll outs. As an expert in driving complex technical and operational roll-outs, you will interact and collaborate with internal and external stakeholders in order to create a seamless service deployment experience for clients looking to go live on our platform. You will do this by using your experience in integrating systems and superb project management skills. This is a varied and hands-on role in which your tasks range from discussing a project’s strategic direction on one end to verifying correct configurations on the other. The base salary range for this role in Chicago is: $125,000 - $170,000. The base salary range for this role in San Francisco is: $145,000 - $190,000. The total compensation package also includes equity (RSUs). What you'll do * Manage the project lifecycle from start to finish, ensuring that our clients are fully prepared to roll-out Adyen’s solution * Responsible for managing 5-10 projects at any given time with a project duration ranging from 6 months to 2 years * Work closely with clients’ project and technical teams as well as third parties such as technical integration partners to ensure a smooth roll-out * Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties; * Provide guidance on Adyen’s product and advise on the solution that best fits clients’ business needs * Deliver client feedback to internal teams to improve our product and services * Ensure successful project handovers once the rollout has been completed by setting up scalable business as usual and support processes; * Contribute to internal process improvement initiatives to help our business scale. Who you are * Experienced with setting-up complex (ideally technical) projects with multiple stakeholders. * Client-facing experience, stakeholder management, ability to lead conversations and influence business decisions * Excellent Project Management skills and the ability to lead and manage detailed, time-sensitive initiatives in a fast-paced environment with minimal supervision * Able to interface and cooperate seamlessly with a global team, adapting to international time constraints where appropriate. * Must be willing to travel, both domestically and internationally where required. Nice to have * Experience working with a global team, across multiple time zones and cultures * Experience in payments or financial technology Our Diversity, Equity and Inclusion Commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This is a hybrid role, three times a week in office.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Project Operations Manager As a Project Operations Manager, based in Chicago, Illinois or San Francisco, you will focus primarily on the delivery and execution of complex global projects for our clients. These projects can range from Point of Sale (POS), marketplace e-commerce, and card issuing program roll outs. As an expert in driving complex technical and operational roll-outs, you will interact and collaborate with internal and external stakeholders in order to create a seamless service deployment experience for clients looking to go live on our platform. You will do this by using your experience in integrating systems and superb project management skills. This is a varied and hands-on role in which your tasks range from discussing a project’s strategic direction on one end to verifying correct configurations on the other. The base salary range for this role in Chicago is: $125,000 - $170,000. The base salary range for this role in San Francisco is: $145,000 - $190,000. The total compensation package also includes equity (RSUs). What you'll do * Manage the project lifecycle from start to finish, ensuring that our clients are fully prepared to roll-out Adyen’s solution * Responsible for managing 5-10 projects at any given time with a project duration ranging from 6 months to 2 years * Work closely with clients’ project and technical teams as well as third parties such as technical integration partners to ensure a smooth roll-out * Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties; * Provide guidance on Adyen’s product and advise on the solution that best fits clients’ business needs * Deliver client feedback to internal teams to improve our product and services * Ensure successful project handovers once the rollout has been completed by setting up scalable business as usual and support processes; * Contribute to internal process improvement initiatives to help our business scale. Who you are * Experienced with setting-up complex (ideally technical) projects with multiple stakeholders. * Client-facing experience, stakeholder management, ability to lead conversations and influence business decisions * Excellent Project Management skills and the ability to lead and manage detailed, time-sensitive initiatives in a fast-paced environment with minimal supervision * Able to interface and cooperate seamlessly with a global team, adapting to international time constraints where appropriate. * Must be willing to travel, both domestically and internationally where required. Nice to have * Experience working with a global team, across multiple time zones and cultures * Experience in payments or financial technology Our Diversity, Equity and Inclusion Commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This is a hybrid role, three times a week in office.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Employer Brand Program Manager, Events & Partnerships, Americas As Employer Brand Program Manager, you will play a critical role in building and enhancing our talent brand in the Americas (North America and Latin America). This role offers the opportunity to drive impactful, high-visibility projects while working closely with senior leaders and key stakeholders to support the Employer Brand strategy. In this role, you will be a key part of the Global Employer Brand team, which is part of Global Recruitment. As an Employer Brand Program Manager, you’ll take ownership of cross-functional initiatives that support the employer brand strategy and be responsible for events & partnerships. You will be well-versed in all aspects of event strategy, planning, and execution and will lead both in-person and virtual events that boost regional recruiting efforts and elevate our brand awareness across North America and Latin America. This highly collaborative role requires strong partnerships across DEI, Recruitment, Leadership, HR, and Marketing teams to create events and content to support our employer brand priorities. This role will be pivotal in building experiences that attract and engage the best talent to power Adyen’s growth. If you have a track record of delivering compelling and creative event experiences to drive awareness and generate pipelines, we'd love to meet you! This role is based out of our San Francisco or Chicago office. What you'll do: * Strategize, plan, and execute initiatives to level up our approach to employer brand events and partnerships in North America and Latin America * Develop a clear, strategic roadmap with KPls for recruiting events and activations that align with hiring pipeline goals and broader Employer Brand initiatives * Manage a robust events calendar of in-person and virtual events * Collaborate with internal stakeholders across the business to deliver event experiences that communicate and showcase our employer brand * Establish and nurture strong working relationships with internal stakeholders and external partners to drive success * Track, analyze, and report on metrics to evaluate the effectiveness and ROI of events and partnerships * Organize and coordinate all aspects of event execution, including set-up for both in-person and virtual formats * Deliver creative and engaging event experiences that drive talent pipeline generation, boost brand visibility, and foster retention * Contribute to content and campaign efforts and work cross-functionally with the Employer Brand team to support the overall strategy What you have: * 5+ years of events marketing experience (experience in recruitment events is a plus) * Strong track record of driving results and innovation with an eye for creative problem-solving * Experienced collaborator skilled at working with regional and global stakeholders to establish cohesive strategies, clear accountability for outcomes, and drive efficient, cross-functional execution * Experience partnering with Marketing, Recruitment, and DEI teams to build pipelines by translating business objectives into tactical marketing events that influence and attract target audiences * You’re passionate about DEI and understand the importance of reaching diverse and underrepresented communities * You’re data-driven and can analyze and communicate ROI from events * You have excellent stakeholder management and communication skills * The ability to travel for collaboration and event facilitation as needed * Portuguese or Spanish language skills are a plus, but not required Employer Brand Program Manager - The salary range for this role is $110,000-$145,000; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. SAN FRANCISCO Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco or Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Banking Networks Adyen is a truly global company that processes billions in payments annually. Adyen's value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts, and capital; facilitated by Adyen's global banking licenses. Behind every one of these products sits a critical dependency: reliable, direct connectivity to the world's banking infrastructure. We are looking for a Senior Product Manager to lead and scale our global Banking Networks capabilities. You will lead the Banking Networks team responsible for integrating with banking partners worldwide, including banks, clearing houses, payment rails and providers (excluding North America, which is owned by a dedicated regional team). This role sits at the core of Adyen's financial products, owning the end-to-end processing of banking transactions across a wide variety of market infrastructures and use cases. You will build and maintain best-in-class banking connectivity that our financial products depend on, from local scheme integrations to real-time payment rails. You will work closely with Banking Products, Payouts, Payments, Merchant Finance, Accounting, Compliance, Legal, Risk, Commercial, and Operational teams, as well as customers, to understand their needs and translate them into product enhancements together with the development team. What you'll do Set Vision & Strategy * Define Long-Term Strategy: Define and own the long-term vision and strategy for Adyen's global banking network, grounded in customer value and measurable business impact. * Translate Strategy into Roadmap: Translate market infrastructure opportunities and regulatory requirements into clear priorities, actionable roadmaps, and success metrics. * Simplify Ambiguity: Simplify a complex, fragmented space of local schemes, clearing houses, and payment rails by defining clear, actionable integration and capability use cases alongside your engineering and commercial teams. * Own Product Lifecycle: Lead the end-to-end product lifecycle for banking network integrations and the underlying banking capabilities. Lead Through Influence * Act as Product Authority: Operate as the primary product authority for global banking networks across Adyen. * Subject Matter Expertise: Serve as a subject matter expert on Adyen's core banking system, clearing and settlement flows, and the market infrastructures Adyen connects to. * Cross-Functional Collaboration: Partner closely with Engineering, Compliance, Risk, Support, Sales, and Implementation teams to align our banking capabilities with evolving customer and regulatory needs. * Coordinate with the North America and Foundational teams: Align on shared standards, tooling, and roadmap dependencies to ensure a consistent global banking product. * Lead junior product managers in the team: Manage the focus and dedication (in functional matrix report) of the 2 PMs in the Banking Networks Global team. Build for Scale & Customer-Centric * Scale Banking Connectivity: Design and scale reliable integrations across diverse banking partners and payment rails, with a focus on markets outside North America. * Optimize System Performance: Collaborate with engineering to maximize the performance, reliability, and scalability of Adyen's core banking processing infrastructure. * Engage with Customers: Interact directly with customers, commercial teams, and partners to understand their pain points, gather feedback, and translate their needs into core product requirements. * Monitor & Iterate Performance: Monitor product metrics and identify continuous optimization opportunities to guarantee data accuracy, operational efficiency, and customer satisfaction. * End-to-End Ownership: Take full ownership of specific initiatives from initial scoping through final delivery, managing timelines and stakeholder expectations. Who you are * Experienced Product Leader: You have a minimum of 8 years of experience in product management or an adjacent function within a fintech or financial services environment focused on payments. You are customer centric and build for the benefit of all customers. * Proven Record in Banking Infrastructure: You have experience launching and scaling transactional banking products and have in-depth experience with at least one major market infrastructure (e.g., a clearing house, real-time payment rail, or banking scheme). * Strategic Thinker with a Hands-on Mentality: A self-starter with proven organizational and commercial strength. You have excellent project management skills and the ability to lead time-sensitive, cross-functional initiatives in a fast-paced environment with little supervision. You are able to challenge the status quo. * Analytical Problem Solver: You are naturally curious, data-driven, and comfortable navigating ambiguity. You excel at taking complex challenges and converting them into structured, actionable solutions for both internal and external stakeholders. * Humble, Curious, and a Quick Learner: You possess a strong sense of initiative and self-motivation. You are eager to dive deep into complex banking flows, financial data, and technical and regulatory constraints to proactively identify problems and propose long-term solutions. * Natural Communicator & Team Player: You have high energy and solid interpersonal skills, comfortable driving deep technical discussions with engineers and strategic commercial and operational alignments with stakeholders across varying disciplines and cultures. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
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