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Nu finns möjlighet till ett spännande konsultuppdrag som Kundrådgivare i Jönköping. Uppdraget passar dig som är trygg i kundservice och trivs i en roll med högt tempo och stort ansvar. Här arbetar du i en framtidsbransch där miljö, hållbarhet och teknik går hand i hand🤝 💡Om uppdraget Vi söker nu en serviceminded och engagerad Kundrådgivare till ett kundcenter med högt inflöde. Du blir en viktig kontaktpunkt för kunder och hanterar inkommande ärenden via telefon, mejl, chatt och webb. Du arbetar med rådgivning kopplat till flera nyttigheter såsom elnät, elhandel, fiber och fjärrvärme, där fokus alltid ligger på att hitta den bästa lösningen för kunden. Genom professionell kundrådgivning bidrar du till medvetna val och en mer hållbar energianvändning. Rollen passar dig som är lösningsorienterad, stresstålig och har en naturligt positiv och proaktiv approach – gärna med ett säljande mindset. 🧩Dina arbetsuppgifter Hantera inkommande kundärenden i flera kanaler Ge professionell rådgivning och service med hög kvalitet Bearbeta befintliga kunder och utveckla långsiktiga relationer Arbeta strukturerat med administration och uppföljning Hantera flera parallella ärenden i ett högt tempo 👤Vem är du? Du är en person som drivs av att hjälpa andra och som tar stort eget ansvar. Du är nyfiken, initiativrik och vill ständigt utveckla din kompetens i en föränderlig miljö 🚀 ✅ Kravprofil Minst 1 års erfarenhet av kundservice eller rådgivande kundkontakt (telefon, mejl, chatt eller liknande) Minst 1 års erfarenhet av support inom energibranschen Erfarenhet av säkerhetsklassade uppdrag Erfarenhet av arbete inom offentlig sektor Gymnasiekompetens Mycket god kommunikativ förmåga i svenska, både tal och skrift God datorvana och vana att arbeta i flera system samtidigt Förmåga att arbeta strukturerat och hantera högt inflöde ⭐Meriterande Erfarenhet av säljande kunddialoger eller merförsäljning Erfarenhet av CRM- eller ärendehanteringssystem Erfarenhet av komplexa kundärenden eller teknisk felsökning Intresse för energi- och miljöfrågor Praktiska detaljer: 📍 Plats & arbetstid: Jönköping, kontorsarbetstider 08:00-17:00 🕒 Omfattning: Heltid, 39 h/vecka 📅 Uppdragstid: 1 mars – 31 maj 2026 🔄 Möjlighet till förlängning: Ja kan förlängas till årsskiftet. 📣 Låter detta som något för dig? Vänta inte – uppdraget tillsätts löpande och sista ansökningsdagen är 10 feb! Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.
YOUR MISSION WHAT WILL YOU BE DOING? * Splicing of live/in build network using a Fujikura 90s or similar (company provided) * Installation of various branded optical fibre cables to various types of splice enclosures, working to Viberoptix required standards * Fault finding on existing network, updating and interpreting Splcing schedules. * Testing and Splicing fibres to ensure that they are in line with the client quality standards using EXFO - ILM/OTDR * Production/Interperet of Fibre characterisation reports (EXFO). * Ensure relevant Health & Safety standards are followed and achieved YOUR PROFILE WHAT WILL YOU BRING? * Ability to produce, update and interpret records of daily work logs, data recordings and network design maps * Ability to work on their own as well as part of a team * Experience of testing and splicing on a Fibre network * Experience with various types of splice enclosures Corning BPEO’s size 0, 1.5 and 2, Hellermann, Prysmian * Confident working at heights and underground network when required * Excellent communication skills across all levels * Excellent organisation, communication and leadership skills * Experience of using Microsoft Office, including Word and Excel * Full valid driving licence ABOUT US Viberoptix, part of the Fibrus Group of companies, deliver specialised fibre network build solutions from design, civils activities, cabling and splicing. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction. HOW TO APPLY To apply to join Viberoptix, please do so online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Viberoptix. At Viberoptix, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications. Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information. WHY US? #Viberoptix
About us RISE Research Institutes of Sweden is Sweden's research institute and innovation partner. In international collaboration with companies, academia, and the public sector, we contribute to a competitive business and a sustainable society. Our 3000 employees run and support all types of innovation processes. RISE is an independent, state-of-the-art research institute that offers unique expertise and around 130 test and demonstration environments for future-proof technologies, products, and services. Both applied research and long-term fundamental research activities are in line with RISE future strategy since the latter has the potential to revolutionize the industry with game-changing research findings from the bottom of the research value chain. At RISE, we support and encourage researchers’ independent as well as collaborative initiatives. Kista High-Speed Transmission lab and Elecrum cleanroom have excellent facilities for advanced Ph.D. student education and meeting real-life engineering design criteria. Part of the RISE strategy is to continue strengthening its collaboration with academia. We believe that it is an excellent opportunity to conduct high-quality academic research and a common student is an effective mechanism leading to mutual benefits. Why Join RISE and HCF-6G/Quantum? Access to state-of-the-art facilities, including the optical fiber draw tower at RISE Hudiksvall and the Kista High-Speed Transmission Lab and Electrum cleanroom. A collaborative environment with world-class partners, offering exposure to real-world challenges and cutting-edge solutions. An open and inclusive culture, emphasizing a balance between professional and personal life, with a strong commitment to diversity and gender equality. About the role We are seeking a motivated and curious doctoral student to join our research environment and contribute to advancing knowledge within the field. In this position, you will engage in cutting-edge research, work closely with supervisors and collaborators, and actively participate in a dynamic academic community. The role includes conducting independent research, contributing to ongoing projects, publishing results in high-quality scientific venues, and participating in teaching and departmental activities. You will have access to strong supervision, a collaborative network, and opportunities for professional development. This is an excellent opportunity for candidates who are eager to develop their research skills, deepen their expertise, and make meaningful contributions to both academia and society. Your responsibilites: Develop and characterize HCF-based optical systems, targeting data rates beyond 200 Gbps and supporting multi-band 6G and or quantum transport solutions. Explore integration of HCF and modulator, Quantum Photonic Integrated Circuits (QPICs) technologies for ultra-low-latency, low-dispersion communication systems. Collaborate with partners at RISE, Umeå University, and leading Swedish industry players to design and test next-generation optical transceiver technologies and x-haul solutions. Actively disseminate research findings through scientific publications, conferences, and public outreach to promote understanding of the project’s significance. Who are you? In order to be admitted for PhD studies at third-cycle level at Umeå University the applicant is required to have completed a second-cycle level degree or least 240 credits of courses, of which at least 60 credits are at second-cycle level, or have an equivalent education from another educational system, or equivalent qualifications. To fulfil the specific entry requirements to be admitted for studies at third-cycle level in applied physics, the applicant must have completed courses of at least 120 credits within the field of physics or other related subject areas considered to be relevant for the project. The requirements must be fulfilled at the time of admission to postgraduate education and need not be met at the time of application. Desired Background: A Master’s degree in engineering physics, photonics, quantum or a related field. Strong lab skills are particularly important, as a significant portion of the research will involve hands-on experimentation at the Kista High-Speed Transmission Lab. Meritorious: Prior experience in optical communication systems. Knowledge of programming (e.g., LabView, C++, MATLAB) for experimental setups and data analysis. Understanding of semiconductor device technologies and system-level integration. Are we right for each other? At RISE, we like different and we are convinced that diversity contributes to an innovative environment where we together challenge boundaries and develop new knowledge for the future. With us, passionate problem solvers meet to solve some of the world's most important, and perhaps fun, problems. We can not promise you an easy job, but what we can promise you is a bunch of committed colleagues and some really exciting societal and industrial challenges to tackle. You will work in a dynamic environment that gives you development opportunities both professionally and personally. With us, you get the opportunity to make a real difference. Welcome to the entire Swedish research institute and innovation partners! Welcome with Your Application! For more information, please contact Linda Johansson, Unit manager, at linda.johansson@ri.se or Qin Wang, supervisor, at qin.wang@ri.se. The last application date is august 16th. Selection and interviews will be conducted continuously during and after the application period. Apply without cover letter. Our union representatives are Ingemar Petermann, SACO, +46 10 228 41 22 and Linda Ikatti, Unionen, +46 10 516 51 61.