AWS is seeking a world-class sales professional to lead and grow our strategic relationship with one of the largest global Telco customer. As a Principal Account Manager within AWS Global Telco, you will drive digital transformation through strategic engagement with C-level executives, IT decision-makers, and key business leaders across one of AWS's most strategic global accounts. You will define and execute a comprehensive account strategy that drives revenue growth, deepens customer adoption across the full AWS portfolio — including compute, networking, storage, AI/ML, Generative AI, and edge solutions — and positions AWS as the preferred cloud partner for next-generation telco workloads. This role requires deep understanding of the telecommunications industry, to support transforming their business models through cloud adoption. On a daily basis, you will empower your customer to solve complex challenges, delivering measurable business outcomes while guiding them to become more agile, innovative, and efficient. You will establish AWS as the strategic cloud technology provider, leveraging the fastest pace of innovation, broadest and deepest functionality, most secure computing environment, and most proven operational expertise in the industry. Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems with significant customer impact? Come build the future with us. Key job responsibilities Account Strategy & Revenue Growth: Define and execute a comprehensive account strategy for a global Telco provider, driving revenue targets and long-term growth. Work backwards from the customer's business needs to accelerate adoption of the most appropriate AWS services and programs. Customer Business Outcomes: Create compelling value propositions around AWS products, services, and partnership programs (co-sell, co-build, Marketplace) to consistently deliver on desired customer outcomes — including SaaS transformation, GenAI adoption, and cloud-native network solutions. Executive & Technical Engagement: Engage at the C-Suite level as well as with software architects and engineering teams. Use interpersonal skills to influence stakeholders from technical teams to executives, ensuring short-term technology decisions align with long-term business goals. Solution-Led Selling: Drive solutions discussions diving deep into complex challenges — including modernization, migration, AI/ML, and infrastructure optimization for telco workloads. Recommend AWS products and services aligned with how the Telco delivers solutions to their end customers (Telco operators globally). Cross-Functional Orchestration: Partner with Solutions Architects, Technical Account Managers, Professional Services, Partner teams, and GTM resources to define and execute strategy. Coordinate global resources across regions to support the ISV's worldwide customer base. Pipeline Development: Build and manage a robust pipeline across the ISV's end-customer opportunities, identifying new workloads in GenAI, SaaS, network transformation, and managed services. About the team The team is a high-performing, customer-obsessed sales team within the AWS Global Telco organization, covering the largest global telecommunications providers and ISVs. This role will focus on a major multinational telco network equipment provider, driving AWS adoption across their product portfolio and internal IT transformation. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic qualifications Experience in sales or sales management of infrastructure or cloud technology Experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, legal and internal stakeholders for sizeable commercial/enterprise deals Bachelor's degree, or MBA in computer science, engineering, analytics, mathematics, statistics, IT or equivalent Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent - Knowledge of the Telecommunications industry Preferred qualifications Experience with the AWS platform, web services, software development, or related technologies Experience and track record of exceeding sales goals Bachelor's degree or equivalent in MBA highly desired Track record of winning in competitive/challenger account environments where you are not the incumbent
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. The Infrastructure Operations organization is seeking an exceptional leader to serve as a Data Center Engineering Operations (DCEO) Cluster Manager in Sweden. You will lead a large organization managing multiple data centers in the cluster, overseeing managers responsible for critical facility infrastructure. The pace, scale, and growth of Amazon's data center platform will challenge you. We seek experienced senior leaders who are highly strategic in managing their business unit, yet lead by example and roll up their sleeves when required. The ideal candidate will have strong knowledge of data center and mission-critical MEP infrastructure. You will be responsible for maintaining 100% service uptime in our cluster, maintaining a high-level view while diving deep into details as needed. You will interact daily with global teams, representing Sweden Data Center Engineering Operations. If you are passionate about customer experience, think and act globally, and want to contribute to the operational excellence of AWS data centers, this is the challenge you've been looking for. Key job responsibilities Team Leadership & Development: Hire, manage, and develop the operations management team including Facility Managers, Chief Engineers, and Facility Technicians. Mentor and develop employees at all levels, including managers. Operational Excellence: Ensure operation and maintenance of mechanical, electrical, and controls systems for AWS data centers, including preventive maintenance, corrective maintenance, and change management. Maintain 100% service uptime across your cluster. Performance Management: Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance. Manage all facility-related repairs in a timely manner. Organizational Structure: Build and maintain a sustainable organizational structure. Develop hiring strategy and participate in recruiting events. Cross-Functional Collaboration: Work with business development, engineering, and construction teams to forecast staffing needs and maintain appropriate resource levels. Vendor Management: Manage colocation data center service providers to meet or exceed contracted performance SLAs. Oversee on-site management of shift technicians, senior shift technicians, sub-contractors, and vendors, ensuring all work is performed in accordance with established practices and procedures. Incident Management: Lead safety, security, and availability incident response, incident management, incident resolution, and root cause analysis. Financial Management: Manage cost including OPEX and CAPEX associated with all data centers under your responsibility. Reporting & Communication: Conduct daily/weekly/monthly Data Center Engineering Operations meetings and reporting. Run weekly availability meetings and report outcomes. Global Integration: Liaise with global teams on initiatives, processes, and procedures; implement those initiatives locally in Sweden. Continuous Improvement: Drive continuous improvement of operational processes, procedures, methods, and tools. Lead and manage energy efficiency initiatives in your cluster. Capacity Planning: Support capacity planning and management activities. About the team You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic qualifications Experience hiring, developing, and managing high-performing technical teams. 4+ years of experience operating as a manager of managers AND/OR 7+ years of relevant experience managing mission-critical facilities. In-depth knowledge of data center facilities such as generators, chillers, cooling towers, air handling units, UPS, electrical sub-distribution systems, fire detection and suppression systems, and cable reticulation systems. Fluency in English to communicate effectively with global teams. Driving license valid in EU. Preferred qualifications Bachelor’s or master’s degree in engineering or related fields. Experience managing or implementing system health, performance monitoring, capacity planning, or process improvement and automation. Experience supporting procedures for production or mission-critical environments including ticketing, monitoring/metrics, and troubleshooting technical issues. Fluency in Swedish.
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