Amendo

Arbetsbeskrivning Vi söker en kundtjänstmedarbetare. Medarbetaren ska hjälpa och guida kunder före, under och efter orderprocessen samt fånga upp kundinsikter som bidrar till förbättringar i arbetssätt, processer och system. Rollen är varierande och kombinerar kundkontakt, administration och problemlösning. Medarbetaren blir en del av ett kundtjänstteam på cirka fem personer, där samarbete och kunskapsdelning är centralt. I rollen ingår bland annat att: * Hantera inkommande samtal till kundtjänst och växel * Besvara och registrera ärenden via kundtjänstens mailboxar * Kontrollera orderflödet och rätta fel, samt registrera vissa typer av order * Registrera och följa upp avvikelser * Hantera returer, reklamationer och express-/snabbleveranser * Lägga upp nya kunder och uppdatera kundinformation * Ta fram orderstatistik och kategorisera ärenden för uppföljning * Bidra till att utveckla och uppdatera rutiner inom kundtjänst * Fånga upp förbättringsförslag utifrån kunders behov och synpunkter Kvalifikationer och egenskaper Vi lägger stor vikt vid personliga egenskaper. För att trivas och lyckas i rollen ser vi att medarbetaren är: * Lättlärd och nyfiken, med förmåga att snabbt sätta dig in i nya system och arbetssätt * Positiv och serviceinriktad, med ett professionellt bemötande * Lösningsfokuserad och prestigelös * Självgående och trygg i att våga pröva och ta egna initiativ * Strukturerad och noggrann, även i perioder med högt tempo Tidigare erfarenhet av kundtjänst eller administrativt arbete är meriterande, men inget krav – rätt inställning är viktigast. Detta får du som konsult på Amendo Vår största tillgång är våra kollegor! För att göra ett bra jobb hos våra kunder är det viktigt att du trivs hos oss. Som konsult på Amendo får du en trygg, engagerad och stöttande arbetsgivare med ett välkänt varumärke. Du får även en branschkunnig och närvarande Talent Consultant Manager som du alltid kan vända dig till. Som konsult går du ut på uppdrag hos våra kunder och hjälper dem under ett projekt, ett tidsbegränsat behov eller när de av annan anledning behöver stötta upp verksamheten med erfaren kompetens. Våra konsultuppdrag kan vara både längre och kortare - och ibland finns även möjligheten att bli överrekryterad till kundföretaget. Att arbeta som konsult ger dig möjligheten att bygga på din erfarenhet, utveckla ditt nätverk och lära känna olika företag och branscher. Du har ofta en mer flexibel arbetsbeskrivning med möjlighet till nya utmaningar och uppgifter. Det gör att du ständigt utvecklar din kompetens, erfarenhet samt kommunikations- och samarbetsförmåga. Som vår konsultkollega får du tillgång till vår förmånsportal Benifex. I denna portal kan du nyttja ditt friskvårdsbidrag och ta del av fina erbjudanden samt rabatter på olika tjänster och varor. Om Amendo Amendo har arbetat med framtidens kompetens sedan 2001 och är landets ledande konsult- och rekryteringsföretag inom ekonomi, bank, finans, försäkring, IT och tech. Vi hjälper företag att växa och människor att utvecklas. Vi är din trygga och engagerade kompetenspartner. Följ oss gärna på Linkedin, Instagram och Facebook. Frågor och kontakt Vid frågor och funderingar är du välkommen att kontakta Amendos Talent Consultant Manager Urban Stenberg Efternamn på urban.stenberg@amendo.se. Då vi träffar kandidater löpande och tjänsten kan komma att tillsättas tidigare, är du varmt välkommen att söka tjänsten så snart som möjligt. Vi ser fram emot din ansökan!

As a result of continued growth, Credeq is looking to appoint a Finance Manager to support its expanding European operations. Reporting to the Head of Finance Sweden, you will take ownership of the financial reporting operations. This is a highly visible role that combines technical accounting expertise with operational finance leadership. You will work across Sweden and several European branches, ensuring accurate financial reporting, robust controls, and compliance with local regulatory requirements while supporting the continued growth of the business. Joining Credeq means becoming part of an entrepreneurial and international organisation where collaboration, ownership, and professional development are highly valued. Employees have the opportunity to work closely with colleagues and clients across multiple markets, contribute to meaningful business outcomes, and grow their careers in a specialist industry with global reach and impact. ---------------------------------------------------------------------------------------------------------------------------------- Key Responsibilities * Own the integrity of financial data through reconciliation of Policy Administration Systems and the General Ledger, ensuring accurate revenue recognition and reporting. * Lead financial accounting, month-end close, statutory reporting, tax compliance, and regulatory requirements across Sweden and European branch operations. * Maintain robust financial controls, coordinate external audits, and drive continuous improvements in governance and reporting processes. * Oversee treasury activities including cash management, multi-currency reconciliations, liquidity monitoring, and FX exposure control. * Support finance transformation, business integration, and process improvement initiatives while partnering with stakeholders across the Group. * This is an ideal role for a technically strong finance professional who enjoys combining detail-oriented financial control with a broader business perspective, comfortable operating in an international environment, coordinating multiple stakeholders, and taking ownership of complex accounting matters. ---------------------------------------------------------------------------------------------------------------------------------- Qualifications & Experience · Bachelor's or Master's degree in Accounting, Finance, Business Administration, or a related field · 5+ years of experience in financial accounting, financial control, or corporate accounting · Experience managing statutory accounting and month-end close processes across multiple jurisdictions · Strong knowledge of Swedish accounting standards, VAT, and tax reporting requirements · Experience overseeing accounting activities across several European countries, ideally including the Nordic region · Proven experience ensuring general ledger integrity, reconciliations, financial controls, and balance sheet reviews · Experience coordinating external audits and working with auditors and regulatory stakeholders · Hands-on treasury experience, including cash management, bank reconciliations, and FX monitoring · Strong ERP and finance systems experience, including complex reconciliations between operational and financial systems Even better if... * You bring experience from insurance, trade credit, surety, financial services, or a similar regulated environment. * Exposure to Policy Administration Systems, IFRS or Solvency II reporting, and multi-entity international accounting structures would be advantageous. * Experience supporting acquisitions, business integrations, or finance transformation initiatives will be viewed as a strong plus ---------------------------------------------------------------------------------------------------------------------------------- About Credeq Credeq is a Stockholm-based specialist in credit insurance and credit risk solutions, supporting clients across Europe, Africa, India, and Australia. By helping businesses protect receivables, manage risk, improve working capital, and unlock financing opportunities, Credeq plays a key role in enabling sustainable growth and financial resilience. If you are looking for an opportunity to contribute to a growing international organisation while developing your finance career, we'd love to hear from you. Questions and contact Credeq is working with Amendo in this recruitment process. If you have any questions regarding this specific role, please contact Talent Recruitment Manager Shaun at shaun.ogden@amendo.se. Interviews and selection are ongoing, so please do not hesitate to register your interest in the role before November 6th. #LI-SO1 #ekonomi

Are you a hands-on finance professional who enjoys combining accounting, payroll coordination, and operational administration? Do you thrive in a collaborative environment where accountability, teamwork, and long-term growth are valued? We are looking for an Accounting Specialist to join Credeq's growing Swedish operations. In this role, you will play a key part in ensuring smooth day-to-day finance operations while supporting colleagues across the business with high-quality service and efficient processes. About the Role As an Accounting Specialist, you will be responsible for a broad range of finance and administrative activities, supporting both local and international operations. You will work closely with the Finance Manager Sweden and serve as an important point of contact for finance-related operational queries. This is a varied role suited to someone who enjoys ownership, structure, and working in a dynamic international environment. ---------------------------------------------------------------------------------------------------------------------------------- Key Responsibilities Accounts Payable & Accounts Receivable · Process supplier invoices and employee expense claims · Manage broker and client invoicing · Execute supplier and operational payments · Perform credit control and collections activities · Support reconciliations and transaction processing Payroll & Benefits Coordination · Coordinate monthly Swedish payroll submissions through external payroll providers · Administer payroll-related processes for European branch employees · Support benefits administration and payroll documentation Banking & Cash Administration · Manage daily payment runs and banking activities · Prepare and upload banking files · Monitor and administer cash movements and payments Finance Operations Support · Act as a finance helpdesk for colleagues across underwriting and operational teams · Respond to queries regarding payments, receipts, invoices, and supplier matters · Support the continuous improvement of finance processes and controls Corporate Administration · Maintain vendor records and agreements · Onboard new suppliers and service providers · Assist with local corporate administration and statutory filings · Provide general office and administrative support as required ---------------------------------------------------------------------------------------------------------------------------------- Qualifications & Experience · Degree or diploma in Accounting, Finance, Business Administration, or a related field · 3-5+ years of experience in accounting, bookkeeping, finance operations, payroll administration, or office administration · Practical experience managing Accounts Payable and Accounts Receivable processes · Experience handling payment runs, banking transactions, and reconciliations · Solid understanding of financial controls and accounting principles · Experience with ERP or accounting systems and strong Excel skills · Knowledge of Swedish payroll processes and coordination with payroll providers is highly desirable · Experience in an international, regulated, financial services, or professional services environment is advantageous ---------------------------------------------------------------------------------------------------------------------------------- About Credeq Credeq is a Stockholm-based specialist in credit insurance and credit risk solutions, supporting clients across Europe, Africa, India, and Australia. By helping businesses protect receivables, manage risk, improve working capital, and unlock financing opportunities, Credeq plays a key role in enabling sustainable growth and financial resilience. Joining Credeq means becoming part of an entrepreneurial and international organisation where collaboration, ownership, and professional development are highly valued. Employees have the opportunity to work closely with colleagues and clients across multiple markets, contribute to meaningful business outcomes, and grow their careers in a specialist industry with global reach and impact. If you are looking for an opportunity to contribute to a growing international organisation while developing your finance career, we'd love to hear from you. Questions and contact Credeq is working with Amendo in this recruitment process. If you have any questions regarding this specific role, please contact Talent Recruitment Manager Shaun at shaun.ogden@amendo.se. Interviews and selection are ongoing, so please do not hesitate to register your interest in the role before November 6th. #LI-SO1 #ekonomi