AutoStore

We are hiring a Lead Engineer to join our Robotics – New Product Development - team, leading a small group of engineers working across electronics, firmware, and mechanics. You will take technical ownership of key sub-systems, review designs, support technical decisions, and follow the development from concept through to production. The role is primarily technical, combined with people responsibility for a growing engineering team. You will plan and coordinate the team’s work, follow up on project milestones and technical deliverables, and support the development of the engineers in your team. Job Responsibilities: Take technical ownership of assigned sub-systems, covering technical solutions, scope, quality, compliance, cost, and delivery from development through to production. Lead and coordinate a multidisciplinary engineering team across electronics, firmware, and mechanics, planning resources, prioritising work, reviewing designs, and making technical trade-offs. Work closely with Product, System Architecture, Project Management, Supply Chain, Test, Compliance, and Manufacturing to deliver against project milestones. Support suppliers and production readiness, while driving good engineering practices, standardisation, and reuse across product development. Manage and develop a small, growing team of engineers, including regular 1:1s, feedback, performance follow-up, mentoring, hiring, and onboarding. Job Requirements: 8+ years of engineering experience in product development, ideally with a background in firmware, and experience leading engineers or technical teams. Strong technical understanding across electronics, firmware, and mechanical systems, with the ability to review designs, provide technical feedback, and make engineering trade-offs. Experience developing physical products for serial or high-volume production, from development and testing through industrialisation and production. Experience with project execution and engineering planning, including resource allocation, prioritisation, milestones, and Agile ways of working. Solid people and communication skills, with experience mentoring engineers and working across engineering, product, manufacturing, suppliers, and other stakeholders. We offer: A Collaborative and Inclusive Culture where we celebrate and value everyone’s contributions, encouraging diverse perspectives in decision-making. Work-Life Balance & Well-being: We offer 1 hour per week of paid exercise, health insurance, and a generous pension plan, prioritizing your mental and physical well-being. A Creative and Safe Workplace by joining a company experiencing rapid growth, with the stability of being Norway’s first unicorn listed on the Oslo Stock Exchange. International and Supportive Environment within a Norwegian multinational that values collaboration and innovation. Location for this role is either at our headquarters in Vindafjord (Nedre Vats) or our Oslo office (Lysaker). We welcome applications from candidates across Europe who are open to relocating to Norway. Application deadline: October 31st. Please note that we review applications continuously—if this opportunity excites you, we encourage you to apply as early as possible! All inquiries are treated confidentially. AutoStore does not accept agency resumes or assistance for this role. Please do not forward resumes to our job's alias or AutoStore employees. AutoStore is not responsible for any fees related to unsolicited resumes. This policy should be respected. We believe that following a defined and structured recruitment process will ensure that we have a fair and equal process for all candidates. We focus on finding the right talent and have designed our process to reduce biases and have a good candidate experience. For that reason, we are not accepting open applications, but encourage you to set up a job alert on our recruitment page to be notified when the next opportunity arises within your field of interest. Try our brand new AutoStore Pathfinder! Here you will be able to take a short questionnaire and read about where in our organization your skillset and personality can be a fit🤩 AutoStore, founded 1996, is a warehouse robot technology company that invented and continues to pioneer cube storage automation, the densest order-fulfillment solution in existence. Our focus is to marry software and hardware with human abilities to create the future of warehousing. We are a value driven organization, with our people being our most important asset. Lean, Bold, and Transparent manifest itself in everything we do, and are pushing borders to increase efficiency, safety and develop new products for our customers. AutoStore was born out of the great idea for storing goods like Rubik's Cube, instead of Dominos. We are now looking for talent that share our values and curiousity for new technology and development

The Customer Quality Engineer is responsible for coordinating the timely investigation and resolution of AutoStore product and service non-conformances. Working as part of an AutoStore non-conformance investigation team, the Customer Quality Engineer will ensure that both the immediate and root causes of the non-conformance are understood, and that the corrective actions are effective in preventing a reoccurrence. The Customer Quality Engineer will work across all departments of AutoStore to ensure that each non-conformance investigation team is correctly staffed. And ensure corrective actions are implemented on time, with minimal disruption to our partners and customers. Success in this role requires a practical and hands-on quality professional who can drive improvements in a fast-growing organization. We are looking for someone who can apply quality principles with sound judgment, focus on solving real business problems, and continuously improve processes without creating unnecessary complexity. Key Responsibilities Customer Quality and Problem Solving Lead end-to-end investigation and resolution of product and service non-conformances at customer sites. Facilitate cross-functional root-cause analysis using structured problem-solving methodologies such as 5 Why, 8D, and similar approaches. Define, coordinate, and verify corrective and preventive actions to ensure effective and timely resolution. Continuous Improvement Analyze quality and operational data to identify trends, recurring issues, and improvement opportunities. Apply Lean, TPS, and continuous-improvement principles to eliminate waste and improve effectiveness. Support the development of practical quality processes, metrics, and governance as AutoStore continues to scale. Collaboration and Influence Build effective relationships across departments to ensure alignment and timely decision-making. Balance customer expectations, technical realities, and business priorities when driving solutions. Act as a trusted unbiased advisor and quality subject matter expert within cross-functional teams. Qualifications Education Degree in Engineering, Science, Computing, or a related technical discipline. Training or certification in Quality Management, Continuous Improvement, or related methodologies is advantageous. Experience 4+ years of experience in quality engineering, manufacturing engineering, design engineering, or a similar technical role. Experience leading complex cross-functional investigations from problem identification through implementation of corrective actions. Demonstrated success improving products, processes, or customer outcomes in a manufacturing, industrial, automation, or technology environment. Practical experience applying Lean, TPS, Six Sigma, or comparable continuous-improvement methodologies. Experience working directly with customers, suppliers, or field operations is preferred. Skills and Competencies Strong analytical and structured problem-solving skills. Working knowledge of quality tools such as 8D, 5 Why, FMEA, risk assessment, Systematic Cause Analysis Technique (SCAT), and statistical analysis. Comfortable working with imperfect data and ambiguity while maintaining focus on outcomes. Able to establish practical solutions and progressively improve processes rather than pursue theoretical perfection. Strong stakeholder management and influencing skills. Excellent written and verbal communication skills. We Offer: AutoStore believes in taking care of employees and is dedicated to providing a supportive and rewarding work environment. Join us in our mission to store and move things for everyone, everywhere. Comprehensive Medical, Dental, and Vision plans Health Savings Account (HSA) with a company contribution Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents Retirement 401(k) plan with a 7% employer match Educational assistance and professional development programs, including mentorship/coaching programs with external industry leaders Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability Insurance, Employee Assistance programs, and more! AutoStore is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Recruitment Agencies AutoStore does not accept agency resumes or assistance. Please do not forward resumes to our jobs alias or AutoStore employees. AutoStore is not responsible for any fees related to unsolicited resumes. We believe that following a defined and structured recruitment process will ensure that we have a fair and equal process for all candidates. We focus on finding the right talent and have designed our process to reduce biases and have a good candidate experience. For that reason, we are not accepting open applications, but encourage you to set up a job alert on our recruitment page to be notified when the next opportunity arises within your field of interest. Try our brand new AutoStore Pathfinder! Here you will be able to take a short questionnaire and read about where in our organization your skillset and personality can be a fit🤩 AutoStore, founded 1996, is a warehouse robot technology company that invented and continues to pioneer cube storage automation, the densest order-fulfillment solution in existence. Our focus is to marry software and hardware with human abilities to create the future of warehousing. We are a value driven organization, with our people being our most important asset. Lean, Bold, and Transparent manifest itself in everything we do, and are pushing borders to increase efficiency, safety and develop new products for our customers. AutoStore was born out of the great idea for storing goods like Rubik's Cube, instead of Dominos. We are now looking for talent that share our values and curiousity for new technology and development

AutoStore™ holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software to automate and orchestrate order fulfillment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That’s how we help brands exceed customer expectations. We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry’s most complex needs. With AutoStore™, brands gain speed, efficiency, and improved workplaces. And much more floor space. AutoStore – moving things forward. The Role: As a Technical Support Specialist, your key role is to provide technical assistance and support to our partners. You'll be the expert they rely on for troubleshooting and resolving any issues they encounter. Your dedication to proactive problem-solving and ensuring partner satisfaction is essential for maintaining strong relationships and driving success within our partner network. This is a weekend role with work on Saturdays/Sundays required. Key Tasks and Responsibilities: Respond promptly and effectively to incident cases, spare part cases, warranty cases, delivery quality cases, and robot repair cases. Provide on-site support to partners and trade shows as needed, demonstrating proficiency in all AutoStore modules Attend and actively participate in weekly Technical Support Specialist TSS/TSS Lead meetings to stay updated and contribute insights Proactively meet personal and team key performance indicators (KPIs) to ensure efficient support delivery Contribute to the knowledge base by writing informative articles to assist partners in troubleshooting and resolving issues Serve as an instructor in AutoStore Academy trainings, sharing expertise and best practices with partners Maintain a thorough understanding of internal procedures and processes outlined in the Technical Support Specialist Rulebook Collaborate closely with internal teams, including Sales, R&D, and others, to ensure readiness for service and support and provide valuable feedback from the support department Foster trusted relationships with partners and key stakeholders, ensuring effective communication and problem resolution Actively seek new knowledge Apply analytical thinking to break down complex problems Understand and can explain the key elements of AutoStore technology and business model Make relevant knowledge accessible for others Uphold a calm mindset when under pressure and in times of uncertainty Work weekend shifts and participate in our on-call rotation. Expect to regularly travel 10%-20% of the time Key Qualifications: 1+ years of experience in a hands-on mechanically or electrically focused technical environment Bachelor's degree in Mechanical Engineering, Robotics, or related technical discipline preferred (extensive relevant experience may substitute) Demonstrated ability to quickly master complex technical systems Strong aptitude for both technical problem-solving and customer training Excellent communication and relationship-building skills Willingness and ability to travel 10-20% of the time We Offer: AutoStore believes in taking care of employees and is dedicated to providing a supportive and rewarding work environment. Join us in our mission to store and move things for everyone, everywhere. Comprehensive Medical, Dental, and Vision plans Health Savings Account (HSA) with a company contribution Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents Retirement 401(k) plan with employer match and discretionary profit sharing contribution Educational assistance and professional development programs including mentorship/coaching programs with external industry leaders Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability Insurance, Employee Assistance programs, and more! AutoStore is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We believe that following a defined and structured recruitment process will ensure that we have a fair and equal process for all candidates. We focus on finding the right talent and have designed our process to reduce biases and have a good candidate experience. For that reason, we are not accepting open applications, but encourage you to set up a job alert on our recruitment page to be notified when the next opportunity arises within your field of interest. Try our brand new AutoStore Pathfinder! Here you will be able to take a short questionnaire and read about where in our organization your skillset and personality can be a fit🤩 AutoStore, founded 1996, is a warehouse robot technology company that invented and continues to pioneer cube storage automation, the densest order-fulfillment solution in existence. Our focus is to marry software and hardware with human abilities to create the future of warehousing. We are a value driven organization, with our people being our most important asset. Lean, Bold, and Transparent manifest itself in everything we do, and are pushing borders to increase efficiency, safety and develop new products for our customers. AutoStore was born out of the great idea for storing goods like Rubik's Cube, instead of Dominos. We are now looking for talent that share our values and curiousity for new technology and development