Cognizant Technology Solutions Sweden AB

About Cognizant Cognizant is a leading global technology and professional services company specializing in digital transformation and IT infrastructure services. We partner with enterprise clients worldwide to deliver seamless IT operations and exceptional end-user experiences. Our IT Infrastructure & Field Services teams are dedicated to providing hands-on technical support that keeps critical business environments running smoothly. The Role Are you a hands-on technical professional who thrives in dynamic field environments? Join our IT Infrastructure & Field Services team as a Field Service Engineer, where you’ll deliver critical onsite technical support and ensure seamless IT operations across client locations throughout Stockholm, Sweden. You’ll work collaboratively with the Service Desk, third-party vendors, and client organizations to keep end-user environments running optimally. What You Will Do You’ll perform onsite troubleshooting and resolution of hardware and software incidents, including user devices, operating systems, peripherals, and network connectivity. You’ll execute Moves, Adds, Changes & Disposals (MACDs), manage hardware installations, server reboots, and validate service functionality. Providing deskside support is key—you’ll assist with device provisioning, driver issues, hardware diagnostics, OS support, and software troubleshooting (Microsoft Office, Adobe Creative Cloud). You’ll also support audio-visual and video conferencing environments, coordinate with vendors, and manage AV equipment projects. Additionally, you’ll configure BIOS, hardware and OS settings, deploy software patches and hardware upgrades, decommission equipment, support employee onboarding, and ensure proper documentation of all service requests. What You Need You bring 3+ years of proven experience in Field Service Engineering, Deskside Support, or similar hands-on IT support roles. You have strong knowledge of end-user device hardware, Windows operating systems, and enterprise applications like Microsoft Office 365 and Adobe Creative Cloud. Experience with device configuration (BIOS, OS deployment, VPN, encryption), ITIL-based service management, and ticketing systems is essential. Excellent communication and customer-facing skills—supporting both technical and non-technical users—are crucial. What Stands You Out Experience supporting AV/VC environments, video conferencing suites, and telepresence systems is highly valued. Knowledge of network troubleshooting, VIP user support, asset management, and device decommissioning processes strengthens your candidacy. ITIL Foundation certification or equivalent is a plus. Why Join Us? This onsite role offers the opportunity to make direct impact on client success every day. You’ll work in a collaborative environment with access to cutting-edge technologies and comprehensive support from a global technology leader. Cognizant prioritizes work-life balance through flexible arrangements and wellbeing programs, while offering competitive compensation and career development opportunities. About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant. Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

A Test Lead is responsible for overseeing all aspects of the testing process, ensuring software quality and meeting project goals. They strategise, plan, manage, and control test activities, including defining the test strategy, coordinating the test team, and working with stakeholders to ensure effective testing. Key responsibilities include developing strategy, test plans, managing testing activities, and reporting on progress and results including coordinating with multiple stakeholders. About Cognizant Cognizant Sweden boasts a robust team of professionals spread across various cities. Our local team includes experts in AI, data analytics, cloud services, and software development, ensuring we provide top-notch, localized support to our clients. The team is led by a seasoned professional, whom brings extensive experience in cloud, AI and analytics and building high performing teams. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us Cognizant. About the Team / Business Unit Cognizant collaborates with all major Hyperscalers and relevant software vendors in the data and AI space. This includes partnerships with industry leaders such as AWS, Microsoft, Google, Snowflake, and Databricks. Our comprehensive approach ensures that we leverage the best tools and technologies to deliver scalable, secure, and efficient solutions. Additionally, we are supported locally by our dedicated Centers of Excellence, which operate both nearshore and offshore. These centers provide specialized expertise and resources, ensuring that we can meet the unique needs of our clients and drive innovation in AI and data cost effectivly. Our projects in Sweden reflect our commitment to leveraging AI and data to drive business transformation below some examples: Construction: We partnered with client to automate design processes using AI, optimizing construction design and accelerating time-to-market by 70%. Financial Sector: We have implemented AI solutions to enhance regulatory compliance and privacy, crucial for the highly regulated financial industry. Smart Factories: In manufacturing, we have deployed AI, Computer vision and digital twin technologies to create smart factories, improving quality, efficiency and competitiveness. About the Role A Test Lead is a quality assurance professional responsible for overseeing the planning, coordination, and execution of all testing activities within a project or organization. In Agile environments, test leads must balance leadership with adaptability to support dynamic teams and evolving project needs. Key Responsibilities Define the overall test strategy and approach for compliance platform components. Lead and manage the testing lifecycle across multiple projects . Coordinate test strategy, planning, execution for compliance and regulatory requirements. Ensure quality, integrity, and consistency through processes. Collaborate with software engineers, architects, analysts, and business stakeholders to understand requirements and ensure test coverage. Manage test environments and test data. Track and report on test metrics. Ensure compliance with data governance. Mentor and guide QA/test engineers in best practices for data testing and automation. Continuously improve testing processes and, tools. Support release management and deployment readiness. Required 12+ years of experience in software testing, with at least 3 years in a Lead role. Strong proficiency in leading QA Programs, involving all forms of testing Strong understanding of testing frameworks, methodologies, and tools (e.g., Selenium, JMeter, Postman, TestNG) Familiarity with Azure cloud platforms Test automation skills – using tools like PyTest, Selenium (for UI). Experience with CI/CD pipelines Proficiency in scripting languages Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative and successful. Job Summary We are seeking a skilled Software Engineer with 4 to 8 years of experience in IBM Mainframe Utilities VSAM JCL and COBOL. The ideal candidate will have a strong background in Data Management and will work from our office during day shifts. This role does not require travel. Responsibilities Develop and maintain software applications using IBM Mainframe Utilities VSAM JCL and COBOL. Ensure the integrity and quality of data management processes. Collaborate with cross-functional teams to gather and analyze requirements. Provide technical support and troubleshooting for mainframe applications. Optimize and enhance existing software systems for improved performance. Conduct code reviews and ensure adherence to best practices and standards. Create and maintain documentation for software applications and processes. Participate in the full software development lifecycle including design coding testing and deployment. Implement data management solutions that align with business objectives. Monitor and resolve issues related to data integrity and performance. Stay updated with the latest industry trends and technologies in mainframe and data management. Contribute to the continuous improvement of development processes and methodologies. Ensure compliance with company policies and regulatory requirements. Qualifications Possess a strong understanding of IBM Mainframe Utilities VSAM JCL and COBOL. Have a solid background in data management and related processes. Demonstrate excellent problem-solving and analytical skills. Exhibit strong communication and collaboration abilities. Show proficiency in software development lifecycle methodologies. Have experience in optimizing and enhancing software systems. Display attention to detail and commitment to quality. Be capable of working independently and as part of a team. Show adaptability to new technologies and industry trends. Demonstrate the ability to create and maintain comprehensive documentation. Possess a proactive approach to identifying and resolving issues. Exhibit a strong commitment to continuous learning and improvement. Ensure compliance with all relevant standards and regulations. Certifications Required Certified Application Developer on IBM Mainframe or equivalent certification relevant to mainframe technologies.