DMC Nordic Norway is a renowned destination management company with locations in Bergen and Oslo. It specializes in delivering high-quality services for both cruise and non-cruise clients. We are seeking motivated and detail-oriented Operations Assistants/Coordinators to join our teams Hva vi ser etter Personal Qualifications: • Positive and service-oriented mindset, with a strong focus on guest satisfaction. • Highly structured and organized, ensuring smooth operations and efficient workflows. • Detail-focused and accurate, with strong attention to quality and precision. • Proactive and independent, able to take initiative and drive tasks forward. • Resourceful problem-solver, capable of finding effective solutions in dynamic situations. • Strong multitasking ability, managing multiple priorities simultaneously with ease. • Calm under pressure, able to think clearly, make sound decisions, and strategize effectively in stressful environments. • Solid financial awareness, with the ability to accurately calculate rates and responsibly review and approve supplier invoices. Arbeidsoppgaver Key Responsibilities: • Design, plan, and organize guest experiences across destinations throughout Norway. • Serve as the primary liaison between clients, suppliers, and guests to ensure seamless communication. • Travel to destinations to oversee on-site operations and guarantee service quality. • Assisting guests upon arrival and provide follow-up support to enhance their overall experience. • Manage financial processes, including calculating rates and approving supplier invoices. Professional Qualifications: • Collaborative team player, eager to support colleagues and contribute to shared success. • Excellent communication and problem-solving skills, with the ability to build strong relationships. • Strong time management abilities, capable of prioritizing tasks and meeting tight deadlines. • Proficiency in Microsoft Office, particularly Excel, with solid technical competence. • Fluent English skills, both written and spoken; Norwegian language proficiency is an advantage. • Geographical knowledge of Norway, ideally with extensive travel experience across the country. • Background in tourism, with cruise industry experience (especially Shore Excursions or Purser roles) considered a strong asset. • Willingness to travel, often at short notice, to oversee operations and guest experiences. • Flexibility with working hours, including evenings, weekends, overtime, and occasional 24-hour availability when required. Vi tilbyr What We Offer • Opportunity to work in the exciting cruise and travel industry • International and collaborative work environment • Career growth and professional development opportunities • Dynamic role with exposure to global travel operations • Homeoffice • Competitive salary • Excellent pension scheme • Comprehensive health insurance • Opportunity to travel to various cruise destinations and ports in Norway
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