Ericsson

Company description: Ericsson AB Job description: Join our Team About this opportunity: We are looking for an Operational Product Manager to be the main Ericsson hardware interface between Market Areas, Customer Units and R&D. In this role, you will help maintain customer trust in the quality of the ERS hardware product portfolio, while building a strong understanding of product performance in customer networks. You will work mainly within Radio and Baseband, combining technical understanding with strong collaboration, clear communication and a customer-focused mindset. If you enjoy working across organizations, translating technical topics into clear priorities, and driving progress in situations that are important for both customers and the business, this is the role for you!   What you will do: Handle customer-escalated hardware issues and, when needed, lead product task forces Ensure the voice of the customer is clearly shared and understood within the Business Area Own the communication strategy for advanced hardware cases Work with internal PEU functions to understand and categorize the drivers behind hardware returns from the market, and take proactive action Represent BNEW RTE in customer meetings related to hardware quality topics and other initiatives Drive customer engagement and deployment support activities Prepare decisions and drive hardware field correction activities, including Field Change Orders, Repair Change Orders, Service Advice and Repair Investigation requests Control the budget for hardware field correction issues and ongoing activities, while driving and leading process work The skills you bring: BSc or MSc level in a technical discipline, or equivalent level of knowledge. ERS hardware product design experience Technical competence in the Radio and Baseband area Knowledge of product life cycle management and product development Business and customer understanding Strong communication, presentation, knowledge sharing and collaboration skills Ability to decide and initiate action, relate and network, think entrepreneurially and commercially, deliver results, meet customer expectations, and adapt and respond to change

Company description: Ericsson AB Job description: Join our Team About this opportunity: At Ericsson, we are seeking for a resourceful and dynamic Sales Support Manager who will be pivotal in boosting our sales strategy by optimizing our sales force productivity on a myriad of fronts. As part of our team, you will be instrumental in procuring the right tools, processes, and structures for our sales force, ensuring their work is not just effective but also efficient. The pivotal function of this role includes identifying and implementing improvements within our sales structure to escalate customer satisfaction while enhancing business management. A key aspect of this role is fostering close and cooperative relationships within our sales and support teams across various market and business segments, with a focus on evolving our methods of operation, building on competence, and managing knowledge for customer success outcomes. What you will do: - Ensure the smooth implementation of sales strategies. - Foster the enhancement of sales efficiency. - Design and manage frameworks that promote sales efficiency. - Secure and enhance quality capabilities of the sales force. - Pioneer excellence in sales activities and performance. - Oversee the implementation and monitoring of sales targets and objectives. The skills you bring: - Continuous Improvement. - Sales Management. - Sales process. - Sales Excellence. - Sales Strategy.

Company description: Ericsson AB Job description: About this opportunity Ericsson’s Early Career Program is an 18-month journey for recent graduates and professionals with up to five years of relevant experience. Through three rotations, including international and market exposure, you will take on meaningful challenges and build a broad understanding of how Ericsson creates value.   The Excellerate track develops future leaders motivated by performance, innovation, and commercial impact. Rotations across areas such as Sales, Commercial Management, Sourcing, Strategy, Supply, and Finance will show you how the business works together to create customer value.   From day one, you are hired into a role, trusted to contribute, and supported to grow. Learn more about the Early Career Program here. Your journey within the Early Career Program will begin in the role of Strategy Manager IT Sourcing. What you will do You will join the Strategy function within IT Sourcing, an organization managing more than ~15 billion SEK in annual spend with around ~120 colleagues. The team works across IT Hardware, Software, and Services/Cloud, supporting internal IT and Group functions, R&D, as well as commercial Cloud, Software & Services solutions.   We help shape the direction of IT Sourcing by working on sourcing and supplier strategies, strategic initiatives, organizational development, and transformations. You will be exposed to complex business challenges and collaborate with stakeholders across Ericsson to turn insights and ideas into action.   Support development of sourcing strategies across categories and key suppliers. Support major negotiations, business cases, and executive decision-making. Identify and lead strategic projects across IT Sourcing with involvement of broader Ericsson. Drive organizational development, operating model improvements, and capability building. Accelerate adoption of AI, automation, and data-driven ways of working. Provide insights into market trends, supplier landscapes, risks, and opportunities. What you will bring Recent (<5 years) master’s degree in supply chain, business administration, any engineering discipline, or a related field. Curious and analytical, with the ability to structure complex problems and turn insights into clear recommendations. Self-driven and proactive, taking initiative and moving forward even when not everything is defined and clear. Confident asking questions, constructively challenging existing thinking, and remaining open to different perspectives. Motivated by working in a complex, international organization with diverse stakeholders, priorities, and perspectives. A clear communicator who can influence through ideas, collaborate across teams, and bring others along. Exposure to consulting, strategy, or global organizations through internships or academic projects is a plus.