GOODIEBOX

Are you a commercially minded growth leader with a strong performance marketing foundation, ready to shape and accelerate Goodiebox’s profitable growth across Europe? Goodiebox has transformed significantly over the past three years. We have delivered consistent positive EBITDA, become an AI-first company, and are now combining month-on-month growth with continued profitability across 15 European markets. We are looking for an ambitious Growth Lead who can profitably grow Goodiebox’s subscription member base by increasing acquisition volume, improving CAC and conversion, and strengthening the long-term value of the members we acquire across 15 European markets. You will take ownership of our subscription intake and an approximately DKK 2 million monthly growth budget across Meta, Google/YouTube, TikTok and Pinterest. Ultimately, your job is clear: help us grow faster, smarter and profitably. Your role You will take full ownership of our subscription intake and report directly to the CEO, putting you at the center of driving the next phase of profitable growth across Goodiebox. Your success will ultimately be reflected in four things: acquisition volume, CAC, conversion and the long-term value of the members we acquire. You will be part of a seven-person Growth Team, working alongside two creatives, a front-end developer, our Retention Manager, Non-Sub Manager and SoMe Manager. You will own the direction, priorities and results across subscription growth, while driving projects together with the specialists in the team. You need to be able to navigate both the short and the long term and think across the full funnel - from brand awareness to acquisition and conversion. You will build strategy, set direction and think ahead, while still getting your hands dirty, digging into performance and executing when needed. Your job is to connect the capabilities across the team, set a clear course and make sure we execute strongly while staying hands-on in your own core areas A special note on AI AI is already embedded in how we work. We expect you to use AI actively across analysis, automation, experimentation and workflow improvement and to keep pushing for smarter tools and better ways of working. AI-first should be a natural part of how you approach problems, make decisions and improve execution. What you’ll own Performance & profitable growth: Own acquisition performance and our approximately DKK 2 million monthly media budget across Meta, Google/YouTube, TikTok and Pinterest. Set targets, allocate budgets and continuously improve acquisition volume, CAC and member quality. Creative & experimentation: Turn performance data and customer insights into clear, actionable input for our in-house Creative team, helping develop and continuously improve high-performing advertising. Drive the testing agenda and make sure we learn quickly from what works - and what doesn’t. CRO & commercial optimization: Improve the full acquisition journey across landing pages, sign-up flows and checkout. Help shape offers, promotions and pricing with a focus on conversion, customer quality and long-term profitability. Forecasting & market expansion: Build acquisition forecasts across markets and commercial initiatives, support product and operational planning, and drive the growth side of new-market launches. Measurement & insight: Make sure we understand what is driving performance through strong reporting, analysis and measurement across advertising platforms, GA4, GTM, internal BI, attribution and MMM. Cross-functional execution & leadership: Turn growth priorities into action together with Creative, CRM, Product, Technology, Data, Operations and Logistics. Manage and develop a direct report, work with external platforms and partners, and create clarity across the initiatives you lead. Who we’re looking for At the core, you are an awesome marketer with a strategic, full-funnel understanding built on a strong foundation in performance marketing. We expect you to: Have a strong hands-on background in performance marketing, particularly Meta,TikTok and Google. Be highly analytical and comfortable turning data into commercial decisions. Be able to move naturally between strategy and execution. Take ownership, challenge constructively and move things forward. Be passionate about turning data into clear, actionable insights for our in-house. Creative team and helping them develop high-performing ads. Work AI-first and constantly look for smarter, faster and better ways to operate. More importantly, we are looking for someone with the ambition, judgement and execution power to make a real difference. Practical information Application: Send us your application as soon as possible. We review applications and conduct interviews on an ongoing basis and may close the position once we have found the right candidate. Start: As soon as possible, and no later than 1 December 2026. Location: Islands Brygge, Copenhagen. This is primarily an in-office position. Hours: Full-time.

Ready to put your passion into practice and make an impact in a company where your efforts truly matter? Welcome to Goodiebox 💥 About Goodiebox We're all about spreading happy moments. Imagine: 80.000+ members across 15 markets, eagerly awaiting our monthly self-care boxes. Our mission? To spark happiness and foster a can-do spirit worldwide, one box at a time. Team Happiness Our mission at Goodiebox is to make the world just a little happier, starting with our fantastic members - which is where you come in! Join our vibrant Team Happiness where we work hard, play hard, and support each other, our members and our other departments to achieve the best results. Customer & Operations Support Agent We are looking for a full-time Customer & Operations Support Agent to join our team in Copenhagen to bring exactly that happiness to our wonderful members. As a Customer & Operations Support Agent, you will help us bring the best member experience by being in contact with our members, help to solve their issue at the core and improve our processes within Goodiebox. From identifying technical issues to defining new improvements, you’ll be involved at every step – and your work will directly influence both our members and our ways of working. Responsibilities: Responsible for communication with our members through social media, email, and chat. Answer member questions regarding member accounts, order details, cancellations, products and general Goodiebox inquiries. Be proactive in member communication to provide the best service needed. Coordinate with our warehouse about mistakes and make sure these will be fixed. Ensure smooth operations with data analysis; analyse parcel delivery data and proactively act upon insights. Analytical mindset to flag recurring issues and identify proactive and reactive solutions. Daily contact with our technical team about technical issues/improvements. Collaborate with other departments to improve overall member experience and to solve day to day issues. Take ownership of specialist responsibilities within a certain domain (e.g. communication, analytics, operations), be accountable for their outcomes and bring them to the next level. Assist in reporting in collaboration with the Team Lead. Assist in the development of new and creative initiatives to better build member relationships. Requirements You live in Copenhagen or close by (our office is in Island Brygge), and are ready to start November 2nd, at the latest. You are fluent in English. Speaking any of our current market languages (like the Nordic languages, German, French, Italian) or Eastern European languages (like Romanian, Czech, Hungarian, etc.) is seen as an advantage as we continue to grow our presence in Eastern Europe. You have completed a Bachelor degree or similar. You maintain a positive, empathetic and professional attitude toward our members. Proactive, detail- and result oriented. Extraordinary understanding for creating “wow” for our members. A deeply rooted desire to improve and automate our processes. Good experience with customer service, but ready to be challenged on everything you have learned before. Lots of energy and drive - essential in busy periods. Good adaptability and ready to acquire new knowledge. You prefer an in-office work culture. Benefits Monthly Goodiebox Free Gym Membership Dog/Pet-friendly office, for that extra boost of happiness Deadline Please submit your application, including a cover letter - we'll be inviting for screening calls and interviews on a ongoing basis. Start date: ASAP, or November 2nd at the latest