Sinch Sweden AB

Sinch is looking for a forward-thinking Senior Product Designer to drive the next generation of our design system infrastructure. Rather than focusing solely on maintaining static components, you will take a central role in redefining how our visual language, layout principles, and patterns operate in an AI-assisted product development lifecycle. Your mission is to define the visual standards, semantic tokens, and clear system guidelines (.md files) that allow both human designers and AI-agents to generate cohesive, high-quality, and on-brand UI across multiple product suites. This is a unique opportunity for a system-level designer who wants to bridge the gap between creative visual craft and generative AI. Drive the vision and architecture for an AI-ready design system, creating a framework of semantic rules and patterns optimized for prompt-based UI generation. Collaborate closely with our central Brand team to ensure Sinch's brands are accurately and consistently represented in our digital product patterns and component libraries. Translate our design patterns into clear, structured instructions and guidelines (.md files) that allow engineering teams and AI-agents to reliably generate on-brand interfaces. Collaborate closely with design leadership and stakeholders to establish the long-term roadmap for our global design system across multiple Sinch products. Work with your fellow product and engineering partners to build, test, and ship scalable design system tooling. Partner with and support product teams globally, ensuring they have the tools, templates, and guidance to design and develop quickly using the system. Ensure high standards of accessibility (WCAG), usability, and visual quality are deeply baked into the underlying system architecture, so they are automatically inherited during UI generation. Experiment with and pioneer new workflows that integrate AI-assisted design and prototyping tools directly into our daily design system operations. REQUIREMENTS Significant experience as a Design Systems Designer or Senior Product Designer working on complex, multi-product design systems at scale. Deep understanding of design system architecture, including advanced token strategies, component lifecycles, and keeping design patterns aligned with code. Experience in generative AI frameworks, prompting structures, structured markdown (.md files), and how LLMs interpret design semantics and visual rules. A strong strategic and visionary mindset, with a proven history of defining direction and driving alignment with design leaders, product managers, and engineering stakeholders. Excellent collaboration and advocacy skills, comfortable presenting to and educating diverse product teams on new workflows and design system standards. Outstanding craft and execution skills, with a portfolio showing systematic thinking, clear design documentation, and a strong eye for visual consistency and modern UI patterns. Strong understanding of how design translates to code (HTML/CSS, React, Tokens), as you do not need to be a production engineer, but you should easily speak the same language as developers. Comfort conducting user research and discovery as part of a product trio to understand how internal teams use the design system and where friction exists. Our corporate language is English, please submit your application in English. This is a hybrid role based in Sweden, with Stockholm as the preferred location and Malmö as an alternative. You’ll report to the Director, Product Design. Candidates must have the right to work in Sweden. Relocation and work permit sponsorship are not available for this role. Why this role matters As Sinch scales, keeping our products coherent across multiple platforms requires a fundamentally new approach to design systems. By designing the infrastructure for AI-assisted workflows, you will enable teams to ship features faster while keeping our interfaces accessible and on-brand. Your work will directly shape how every product team at Sinch designs and builds, transforming our design system from a static reference library into an active engine for AI-assisted, high-quality product development. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Sinch is pioneering the way the world communicates. More than 200,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION As a Security Engineer at Sinch, you will help safeguard our cloud and on-premise environments as an integral member of our global security team. Your focus will be on identifying potential risks, conducting vulnerability assessments, and supporting the security of our infrastructure. You will handle routine security evaluations independently while collaborating with and learning from senior engineers on more complex projects. Conduct vulnerability assessments and security testing across our products and systems. Proactively monitor and manage the attack surface across assigned environments, recommending and implementing mitigation strategies. Contribute to the implementation and maintenance of robust cloud hardening standards to continuously improve our security posture. Evaluate, deploy, and manage security tools, providing recommendations for improvements. Collaborate with cross-functional teams to integrate security measures into DevOps processes and contribute to secure design best practices. Design and implement automation for security processes to improve efficiency and reduce manual intervention. Participate in architectural reviews to ensure security is deeply embedded in all new infrastructure initiatives. Analyze emerging security threats and sharing insights and mitigation proposals with senior engineers. This is a hybrid role based in Sweden, with Kalmar as the preferred location. The role can also be based in Stockholm and Malmö. REQUIREMENTS Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent professional experience. Hands-on industry experience in security engineering or a similar role. Proficiency in security tools and technologies. Pragmatic and analytical to problem-solving, clear communication, and good organizational skills. Preferred Certifications: CISSP, CCSP, AWS Certified Security - Specialty. Our corporate language is English, please submit your application in English. Must currently reside in and be eligible for employment in Sweden. Relocation and visa sponsorship are not available for this role. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION We are looking for an Incident & Operations Engineer I to join our Technical Operations Center team in Kalmar. In this role, you will focus on incident management, ensuring smooth operations with internal systems, and providing critical support in resolving technical issues. Additionally, you will play a key role in supporting our operator and provider partners to maintain high-quality service delivery. We tackle every challenge together as a team, sharing the workload no matter how complex it gets! With our 24/7 operations, we are dedicated to resolving incidents swiftly and keeping business disruptions to an absolute minimum. To help us maintain this high standard of service, your day-to-day responsibilities will include: Collaborate with internal teams to ensure smooth resolution of issues. Conduct in-depth troubleshooting at both the software and network layers to identify and resolve technical problems. Act as Incident Manager for our core services, ensuring timely resolutions and minimizing system downtime. Monitor internal alerts and ensure incidents are managed and escalated as needed. Document and track alerts and incidents for future improvements. Use insights from resolved incidents to drive ongoing system improvements and optimization. to ensure smooth resolution of issues. REQUIREMENTS Sinch is a tech company through and through where great ideas are listened to and often implemented - we want you to feel part of the bigger picture! This role is full of challenges and offers plenty of opportunities to grow. To thrive here, you’ll need a curious mindset and a passion for learning. A “can-do” attitude will help you turn obstacles into opportunities and keep you moving forward. Education: A Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent professional experience). Communication: Excellent written and verbal English communication skills, with the ability to explain technical issues clearly to both internal teams and external partners. Problem-Solving: Strong analytical skills and a methodical approach to troubleshooting software or system alerts. Composure: The ability to stay calm and focused in a high-pressure environment, especially when managing multiple tasks or urgent incidents. Flexibility: Ability to work in a 24/7 shift rotation, including nights and weekends. Location: Able to work onsite at our office in Kalmar, Sweden. In addition to the above, it is a strong advantage if you have: Hands-on experience with incident management and platform monitoring. Understanding of the TCP/IP protocol suite. Experience collaborating effectively with internal teams and stakeholders, demonstrating accountability and the ability to take ownership of issues. Knowledge with UNIX and Linux systems. Background in telecoms and wireless communication. Understanding of mobile communications standards like GSM and 4G. Basic SQL skills. Our corporate language is English, please submit your application in English OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!