Om tjänsten
About the Team
Netlify is a product-led growth company, and Revenue Operations owns the systems, data,
and infrastructure that turn that growth into revenue. With a large volume of people discovering and signing up for Netlify
every day, Marketing Operations is critical to understanding those users, connecting activity across our systems, and creating
scalable ways to engage them throughout their journey.
As Senior Marketing Operations Manager, you’ll own the operational
foundation behind that work. You’ll connect HubSpot, Salesforce, product data, and analytics, build the systems and lifecycle
infrastructure that turn signals into action, and give Marketing and our GTM partners trusted visibility into performance.
Reporting to the Senior Director of Revenue Operations, you’ll translate the Marketing Operations vision into a roadmap and
independently drive it forward while partnering closely with Growth, RevOps, Data, Product, and other GTM teams.
What You’ll Do
- Execute on the Marketing Operations roadmap, translating broader Marketing and GTM
priorities into scalable systems, processes, and programs.
- Own our marketing automation platform end to end, including
workflows, lifecycle stages, segmentation, forms, lists, email operations, data hygiene, deliverability, governance, and
documentation.
- Build and maintain the connection between marketing automation, Salesforce, product data, and analytics so
we can understand and engage users throughout the customer journey.
- Establish reliable attribution and measurement across
marketing and product-led journeys, including UTM governance and connections between campaigns, signups, activation, conversion,
and revenue.
- Build reporting and self-service dashboards that give Marketing and GTM partners a trusted view of
performance and support weekly, monthly, and executive-level decision-making.
- Partner with Growth to operationalize
lifecycle programs across email, in-product experiences, and sales-assist triggers, turning customer and product signals into
scalable journeys from signup through activation and conversion.
- Build experimentation infrastructure that allows
marketers to launch, measure, and learn from tests without requiring engineering support for every experiment.
- Own the
operational health of the MarTech stack, including integrations, data flows, governance, vendor relationships, and periodic
assessments of what we should keep, retire, consolidate, or integrate.
- Establish scalable practices for high-volume email
operations, including audience management, domain and inbox health, deliverability, and safeguards that protect the customer
experience.
- Turn large and sometimes ambiguous datasets into actionable recommendations, identifying points of friction
or drop-off and partnering with Marketing, Growth, Product, Data, and RevOps on opportunities to improve conversion.
- Own
the Marketing Operations portion of the broader Marketing budget and evaluate technology investments based on business value,
scalability, and ROI.
- Explore emerging capabilities in AI-enabled marketing operations and AI visibility measurement,
helping the team establish useful workflows and baselines as the space develops.
What You’ll
Bring
- 7+ years of experience in Marketing Operations or a closely related discipline, with experience
operating independently in a complex B2B SaaS or product-led growth environment.
- Deep experience with marketing
automation platforms and CRM systems such as HubSpot, Marketo, Eloqua, and Salesforce, including lifecycle stages, campaign
architecture, attribution, lead or account routing, and data governance.
- Experience working with high-volume customer or
prospect datasets and designing segmentation, lifecycle, and operational approaches that remain reliable at scale.
- Significant experience operating high-volume email programs, with a practical understanding of deliverability, domain and
inbox reputation, audience management, warming strategies, and the risks that emerge at large sending volumes.
- Strong
analytical skills and the ability to investigate complex datasets, identify meaningful patterns, question the quality of the
underlying data, and turn findings into recommendations.
- Experience building or operating lifecycle, nurture, or
in-product engagement programs tied to measurable activation or conversion outcomes.
- Systems thinking and experience
designing integrations across marketing automation, CRM, product, analytics, and data systems.
- Experience building
measurement and experimentation infrastructure that enables other teams to operate and learn independently.
- Strong GTM
fluency and an understanding of how Marketing Operations, Growth, Sales, RevOps, Product, and Customer Success connect to customer
experience and revenue.
- Comfort using AI-enabled tools and workflows to accelerate your work while applying judgment to
validate outputs and determine where automation is (and isn’t) appropriate.
- Familiarity with product analytics tools such
as Amplitude and experience with emerging AEO or AI-visibility tooling is helpful.
- Experience working with contractors,
agencies, or distributed partners is helpful but not required.
- Familiarity with developer tools, web platforms, or
another high-volume PLG business is useful, but we value relevant operating experience over category-specific expertise.
This Role Is a Great Fit If
- You enjoy building the foundation, not just operating what
someone else has already built. You’re energized by taking an imperfect system and creating something scalable, measurable, and
trusted.
- You’re comfortable moving between architecture and execution. You can define how a system should work and then
get into the details yourself when necessary to make it work.
- You thrive with significant autonomy. Given a goal and
context, you investigate the problem, weigh tradeoffs, make a recommendation, and drive the work forward without needing a
detailed playbook.
- You genuinely enjoy data. Large, messy datasets make you curious, and you’re willing to dig until you
understand what is happening and what the business should do about it.
- You care deeply about operational quality. Data
integrity, attribution, documentation, audience segmentation, and email deliverability aren’t afterthoughts—they’re part of
building a trustworthy growth engine.
- You balance speed with judgment. You know when to move quickly, when a shortcut
creates unacceptable downstream risk, and when to challenge an approach that won’t scale.
- You see AI as a way to amplify
good judgment and increase leverage rather than a substitute for understanding the work.
- You communicate clearly in an
async, distributed environment and can build alignment across Marketing, Growth, Product, Sales, RevOps, and Data without relying
on organizational authority.
Applying
Not sure you meet 100% of our qualifications?
Please apply anyway!
When applying please include:
A resume or short listing of your job
history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy
working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application.
Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and
thoughts.
Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity
Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team,
enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants
based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy
status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please
let us know by emailing accommodations@netlify.com.
About
Netlify
Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone
from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform
of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of
software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as
simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is
human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable.
We are a Series D
company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo
Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive
to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re
excited to connect with you!
At Netlify, we are committed to a compensation philosophy that prioritizes fairness and
equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a
comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary
ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and
participation in Netlify’s equity plan. Our hiring range for this role is targeted at $155,000 - $210,000 for most US-based
locations. Candidates outside the US or in premium markets should consult with their Talent Acquisition partner regarding
location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based
on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic
location. These compensation packages and ranges are subject to change and may be modified in the future.
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