Senior CRM Manager (m/f/d)

Thomas Sabo

ABOUT US THOMAS SABO is an innovative, international lifestyle company that creates inspiring jewelry and watch products, as well as sunglasses and other accessories for women and men. Our driving forces are a love for fashion and a fascination with creating unique, expressive designs that always follow current trends.  You don’t just want to reach customers, but to truly engage and excite them over the long term. With your understanding of target groups, data-driven decisions, and innovative communication solutions, you create real brand experiences across the entire customer journey. Join our team and actively help shape modern CRM and loyalty strategies. To support our team at the head office in Lauf an der Pegnitz we are looking for you to join us as soon as possible as Senior Newsletter Manager (m/f/d). YOUR MISSION * Responsibility for all B2C E-Mail marketing as well as B2B newsletters – from topic planning to reporting * Responsibility for measures to acquire and activate members of the Privilege Club * Development of innovative ideas for customer communication and deriving actionable recommendations and business cases * Independent management of CRM projects in digital communication and loyalty, in close cooperation with relevant departments * Planning and coordination of targeted omni-channel campaigns (e.g. E-Mail, WhatsApp, POS) * Tracking relevant KPIs, running A/B tests, and continuously improving existing campaigns * Product and process ownership for the email automation tool Salesforce Marketing Cloud * Management and further development of the central customer database Salesforce Core Cloud * Close collaboration with internal stakeholders and external service providers * Analysis of market trends in email marketing, loyalty, and AI YOUR PROFIL * Completed university degree in Marketing, Communications, Business Informatics or a comparable qualification * At least 5 years of professional experience in CRM, email marketing or loyalty * Solid knowledge of email marketing, customer loyalty management, and cross-channel communication * Practical experience with CRM and marketing automation systems (ideally Salesforce) * Confident use of tools such as Looker Studio, Google Analytics, and attribution models * Knowledge of HTML, CSS, SQL, and AMPScript is a plus * Strong analytical skills, structured working style, and high technical affinity * Good sense for trends, customer needs, and target groups * Strong communication skills, team spirit, and a hands-on mindset * Interest in fashion, jewelry, and lifestyle topics WHY US? THOMAS SABO offers you a position in a diverse and service-oriented work environment where you have the opportunity to utilize your talents in an inspiring atmosphere. Additional benefits include:  * Challenging and responsible tasks with room for your own ideas * Team-oriented corporate culture and modern work environment * Short and fast decision-making processes in a medium-sized company * Flexible working hours through flextime arrangement * Ample employee parking at the company premises, including a covered bicycle parking area with E-bike charging stations * Subsidized cafeteria with a wide selection of fresh dishes and changing snacks * Company-owned gym YOUR WAY TO US We look forward to receiving your application in english, including your earliest possible start date and salary expectations. Please note that your application file should not exceed 10 MB.    If you have any questions, feel free to contact Michelle Stiemer (by phone at +49 9123 9715-0 or via email at jobs.de@thomassabo.com).    Curious to learn more? Visit our career page for further opportunities and insights into working at THOMAS SABO.    As a regional and international employer, THOMAS SABO offers opportunities to people of all ages and qualification levels and actively supports diversity in all its forms, regardless of gender, age, nationality, cultural or religious background, or sexual orientation.

DEPT

Senior Programme Manager (m/f/d) Hybrid, Amsterdam, Rotterdam DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. This role is part of our Experience & Engineering team based in the Netherlands. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Action, Inter Milan, bol.com and Just Eat Takeaway.   JOB PURPOSE We are looking for a Programme Manager. Someone who keeps their head cool, and their projects on fire. You never lose sight of what’s important and bring every project to the next level. In this role, you're capable of perfectly overseeing the opportunities and challenges for our clients. You know how to clearly translate these into an action plan and from there transform any project into a technical success. You’re an effortless communicator, you only need a few words to understand what a client needs. No stakeholder escapes your attention, because your skills in empathy and building a team are unsurpassable. As a potential lead, you challenge a couple of project managers and support them to get the best out of themselves in terms of their professional career and growth, as well as deliverables for the clients.    KEY RESPONSIBILITIES * Be the first point of contact for the client because with your communication skills, you easily win their trust. * Be an important conversational partner for the client on tactical, operational and strategic level. * Facilitate an environment where all team members have everything they need to excel for our clients and reach targets.  * Evaluate development of the team members and in collaboration make personal growth plans. * Sparring partner for all team members to ensure the quality of our work. * Have a cross-functional role that requires a unique combination of business acumen, technical knowledge, project management, communication and leadership skills. * Manage budgets. * Spot and convert opportunities into new projects * Support pitch teams in selling new deals and convincing the client about the added value of DEPT’s way of working. WHAT WE ARE LOOKING FOR * 5+ years of experience as a Program Manager (or a similar role) in a digital agency ; * Leadership experience and willingness to take responsibility as lead of people; * Experience with delivering complex online platforms embedded in the IT landscape from the client, and being able to manage the 3rd parties; * An experienced team builder; * Understanding the technique behind the online solutions we offer and realize. You also speak the language of Designers and Developers; * Experience in working Agile/SCRUM. You also know when NOT to use this method; * An awesome planner and organizer, who is very result oriented. * High working proficiency in English.   WE OFFER * A flexible, hybrid working policy (2 days from the office, depending on location). * 24 vacation days per year and the opportunity to work from abroad for 13 weeks a year.  * DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs. * Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. * You can discover even more employee benefits here. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Raisin

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team Our Investment and Pension Products (IPP) team is all about helping customers earn a higher return than they can expect from safe bank deposits. Building products that maximize return per unit of risk taken and guide customers towards the risk level that’s optimal for them is the IPP team’s job. Your Responsibilities * You have the unusual opportunity to take responsibility for topics along the entire investment products value chain. * You’ll be accountable for strategic projects such as the introduction of new investment products, asset classes, strategies, etc. * You’ll be a key stakeholder in the development of financial and non-financial features of our products, including the web app and native mobile apps. * You’ll contribute to communication related to investments and capital markets for CRM, webinars, and our website. * You have shared responsibility for finding the best ways to give our customers exposure to new asset classes, including instrument screening and selection. * You’ll analyse data using quantitative and qualitative methods to learn more about our customers and their investment behavior. * You serve as a point of contact for all things capital markets for all Raisin stakeholders. * You represent the team’s investment philosophy throughout the organization and externally. Your Profile * You are a generalist with strong subject matter expertise in investments; experience with pension products is a plus. * A degree in economics, finance, mathematics, or the natural sciences is preferred. * Alternatively, you have a degree in another subject (including business) and are committed to skeptical empiricism, both in investments and in business more broadly. * You trust your judgment and can work independently. You feel comfortable taking risk-based decisions. * You are precise in your language. * You have a sense of humor and don’t take yourself too seriously. * You care about both processes and results, but much more about results. * Exposure to programming languages and basic software development workflows is a plus. * Experience with pension products is a plus. Join our mission, join our team – and grow with us! At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities. As part of our team, you will benefit from: * Employee Development Budget of €2,000 and four full training days per year. * Flexible working hours, home office and 30 vacation days. * A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%. * Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.  * Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month. * Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs. * Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office. * You are moving from another country or city to join us? We may support your relocation. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.