Product Application Engineer

ABOUT THE ROLE As a Field Application Engineer based in the USA, you will play a key role in ensuring an outstanding customer experience throughout the after-sales journey. You will deliver customer training and technical support, helping customers maximize the value of Distran's products while building strong, long-term relationships. Working closely with our Sales and Development teams, you will contribute to customer success by increasing customer satisfaction and engagement, identifying opportunities for product and process improvements, and providing valuable feedback from the field to support the continuous evolution of our solutions. In this role you will: * Organize and conduct product trainings for customers, either at customers’ sites in the US, or remotely. Ensure technical training programs fit customer needs s – discuss and understand customer’s detailed technical requirements, assess specific questions and adapt the necessary training delivery approach. * Conduct internal product and application trainings for the Distran Business Development team and Distributors. Ensure that the sales organization in the US is properly trained and up-to-date on the latest product modifications and camera usages. * Ensure high quality technical support to customers. * Provide technical assistance to the Business Development team during the customers´ qualification stage, demonstrations or general meetings with potential customers. * Collect information about end-user applications * Synthesize and share information collected at customer sites about operational market intelligence. * Support regulatory and compliance activities, including applications to the EPA or other relevant authorities, by contributing technical information, and documentation as required.  * Support product development by testing new products and features, providing structured feedback, and representing the customer’s perspective throughout the development process. YOUR PROFILE * Bachelor’s or Master’s degree in Mechanical Engineering, Electronics, Physics, Chemistry or related * Previous experience in a similar role. Specifically, previous experience in technical customer support and/or client training. Experience in technical sales is a plus * Good technical writing skills are mandatory * Proven experience in training delivery to different audience sizes, in person and virtually (from small groups to approx. 50 participants) * Experience in training design and development – concept and materials * Previous technical and/or scientific publications are a plus * EPA regulations knowledge is a plus * Good project management skills * Ability to work across levels, functions, and geographies * Service orientation, customer focus and drive to help others * Resourcefulness and solid problem-solving skills * Emotional intelligence, composure, and ability to deal with customer requests in a diplomatic way * Good organizational skills and flexibility. Ability to work under pressure and to handle multiple tasks with competing priorities and deadlines * Languages: fluent in English. Spanish would be a plus * Willingness to travel approximately 50% of the time * Driving license WHAT WE OFFER Bringing groundbreaking innovative technology to a market best-seller is a rewarding social and professional experience. This job is for you if you like to give meaning to your work and have a strong impact on a product, on a company and on your professional growth. NOTE TO AGENCIES Distran does not accept unsolicited resumes from any sources other than directly from a candidate. Distran will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation where Distran employs the relevant candidate. Agencies must obtain advance written approval from Distran’s Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening. Distran will not pay a fee to any Agency that does not have such agreement in place.

Build with us Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind. We're one of Europe's fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver. If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you. Your impact Mollie is evolving from a payment processor into a full financial services provider, and our infrastructure needs to be as ambitious as our vision. As part of our Developer Enablement domain, you'll play a crucial role in shaping the CI/CD infrastructure that drives our continuous integration, developer workflows and deployment pipelines, providing a foundation for rapid and reliable software delivery. Join us as a Platform Engineer within the Build team, where you’ll be at the forefront of maintaining and optimising our CI/CD tools, ensuring stability, scalability, and efficiency across our platforms. Your work will empower our engineering teams to deliver high-quality software with confidence, enabling our Engineers to build products that will eliminate the financial bureaucracy for our customers. What you'll ship * Oversee the health, stability and scalability of CI/CD infrastructure to support Mollie's product delivery. * Monitor and respond to outages in those systems to maintain high availability, reliability and operational standards. * Develop, scale and implement strategies, guidelines, and governance of CI/CD systems while future-proofing their architecture for security, compliance and resilience concerns. * Optimize and balance CI/CD compute and storage usage towards efficient resource usage while keeping developer experience in mind. * Investigate, diagnose, and resolve technical issues related to CI/CD tooling with internal customers, working collaboratively with other engineering teams to minimize to maintain seamless workflows. What you'll bring * Good grasp of CI Systems and hands-on experience with Gitlab or similar (such as Jenkins, Buildkite, etc.), with a strong focus on self-hosted operations. * Some experience with cloud-native Deployment and GitOps solutions such as Gitlab, ArgoCD or similar(Flux, GoCD, Spinnaker, Harness, etc), with strong focus on self-hosted operations. * Prior experience with at least one major cloud-based provider as well as Infrastructure-as-Code tools such as Terraform. * Comfortable running, monitoring and developing systems on Kubernetes and using tools like Helm. You're also familiar with cloud-native container tools and building optimized images. * Good problem-solving and investigative skills, with a creative approach to tackling challenges using observability and debugging tools. * The ability to work cross-functionally, communicate effectively, and maintain clear documentation while having a customer empathy mindset towards product and application engineers. Nice to have * Previous experience with Google Cloud Platform (GCP) * Previous experience building and operating continuous integration with Gitlab. * Previous experience building and operating deployment platforms based on ArgoCD. Grow your way At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms. You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step. No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way. AI at Mollie We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.