Om tjänsten
Are you commercially driven and motivated by turning customer insights into products and services that create real value? We are
looking for a Product Manager, Ancillaries to develop and grow our product and services portfolio across the customer journey,
balancing customer experience with sustainable and profitable revenue growth.
ABOUT THE POSITION
As Product Manager, Ancillaries, you will be part of the Product, Ancillaries & Inflight Services team within our Commercial
Department. The position is based in Copenhagen with the possibility of hybrid working.
You will be responsible for developing, optimizing, and growing our ancillary product and services portfolio. This includes both
identifying new commercial opportunities and continuously developing our existing products and services to ensure they remain
relevant, attractive, and commercially successful.
You will play a key role in strengthening our customer value proposition and driving profitable growth.
The portfolio includes products and services such as seats, baggage, lounges, fast track, and our Inflight Shop. You will work
closely with colleagues across Customer Experience, Crew, Tour Operations, and other commercial functions, as well as with
external partners.
Your main responsibilities will include:
- Identify new product, service, and revenue opportunities based on customer insights, performance data, market developments, and
industry trends.
- Drive the development of our ancillary offering across relevant sales channels in close collaboration with Tour Operations and
other key stakeholders.
WHO WE ARE LOOKING FOR
You have a strong commercial mindset and experience working with products, revenue, or commercial development. You understand how
to connect customer needs, data, and business opportunities, and you are motivated by turning insights into products and
initiatives that create measurable value.
MUST HAVES:
- Relevant commercial experience within product management, product ownership, commercial strategy, product revenue, revenue
optimization, or a comparable area.
- The ability to interpret reports and challenge how data is structured, presented, and used, rather than simply accepting
existing reporting at face value.
We are looking for someone who is curious, proactive, and commercially minded. You naturally look for opportunities to improve
products and create profitable growth, while keeping the customer experience in focus.
You work analytically and use data to guide decisions, but you are equally comfortable collaborating with different stakeholders
and turning analysis into action. You are structured, results-oriented, and willing to challenge existing ways of working when you
see an opportunity to create a better outcome. Personal qualities are important to us.
WE OFFER
We offer an exciting and developing environment where you get the opportunity for an internal career. We have a high level of
employee engagement, which is shown year after year in our internal employee survey. We love our job and welcome you on board our
journey in the Nordic Leisure Travel Group!
OTHER INFORMATION
Deadline for applying: 1st. of November
Start: After agreement, preferably January 2027
Contact: If you have any questions regarding the position, please contact Tobias Ögren, Head of Product, Ancillaries & Inflight
Services: tobias.ogren@sunclass.dk
You will be employed by a Danish airline which means you have to go through a security background check by the Danish police.
We’re looking forward to your application!