Senior UX Designer

Following our investment partnership with Cinven, we are scaling internationally while continuing to strengthen our product,

organization, and market position. We are now looking for an experienced UX Designer to shape the software experience for the next

generation of Ongoing WMS.

Warehouse management is changing rapidly. AI capabilities, dynamic automation, and software-driven workflows are creating entirely

new possibilities for logistics-intensive businesses. At Ongoing, we believe the next generation of SaaS WMS must make complex AI

capabilities, predictive data, and dense operational workflows feel intuitive, effortless, and fast for everyday software users.

Founded in 2008 and headquartered in Gothenburg, Sweden, Ongoing is a leading cloud-native WMS for logistics-intensive companies,

including both third-party logistics providers and businesses operating their own warehouses. The platform helps companies manage

inventory, fulfilment, customer communication, and warehouse operations with precision, flexibility, and scalability.

Since July 2026, Ongoing has been a portfolio company of Cinven. This marks a new phase of international expansion, product

investment, and growth, while maintaining the company culture and customer focus that have made Ongoing successful.

Join a product organisation where user needs, business goals, and technical possibilities come together to shape the future of

warehouse management software.

As Senior UX Designer, you will own and elevate the user experience across Ongoing's software suite as we evolve into an AI-ready

SaaS platform. You will be responsible for turning complex operational data, backend logic, and predictive AI capabilities into

clean, performant, and low-cognitive-load software interfaces.

You will work across the full design lifecycle—from user discovery and workflow mapping to UI wireframing, high-fidelity

prototyping, and design system governance. You will collaborate closely with software developers and product management to ensure

our software remains the easiest to use in the industry.

• Conduct user research, workflow observation, and usability testing with real warehouse software users and internal

stakeholders.

• Establish human-in-the-loop UX patterns for AI interactions—ensuring software recommendations are clear, trustworthy, and

actionable.

• Partner directly with software development teams to validate technical feasibility and ensure high design implementation

quality.

Work side by side with experienced colleagues to understand complex user journeys and transform them into simple, effective

solutions.

You enjoy taking complex, data-heavy enterprise workflows and crafting software interfaces that feel crisp, logical, and rewarding

to use. You are comfortable working alongside software engineers, asking deep questions about system logic, and iterating based on

technical constraints and user feedback.

You do not need to know everything about warehousing on day one, but you should be genuinely interested in learning complex

business operations and solving usability challenges for mission-critical SaaS platforms.

• 5+ years of experience as a UX Designer, Product Designer, or UI/UX Designer working on enterprise B2B SaaS or complex web

applications.

• Practical understanding of web technologies (HTML/CSS, frontend component frameworks) and how software components function in

production.

Ongoing has grown by combining deep product knowledge, close customer relationships, and a strong understanding of

logistics-intensive businesses.

As Senior UX Designer, you will have a direct impact on how thousands of logistics professionals interact with software every day.

You will play a defining role in shaping the visual language and user experience of our platform in an exciting phase of

international scaling and AI adoption.

You will join a profitable and growing software company with a strong market position, a collaborative environment, and real

ownership over your domain.

Our top-floor ping-pong table is appreciated for breaking off between hard work. Many, but not all, colleagues also like using the

health benefits for running, gym, padel, squash, tennis, golf, or other activities.

The position is based at Ongoing's office in Gothenburg and is primarily office-based. We offer competitive terms and benefits,

including wellness-related benefits that support an active and healthy lifestyle.