Engineering Manager - Chat Platform

At Wolt, we create

technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of

restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries

around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the

globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more

than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with

drive and entrepreneurial spirit, this could be the ride of your life.

World-class

customer service is one of the cornerstones of Wolt 💙 We're about delivering exceptional customer experiences and are looking for

someone who understands the power of outstanding support. Someone who thrives on leading an engineering team to excellence and who

believes in the importance of effective communication.

Imagine being at the helm of a team dedicated to ensuring every

customer interaction is a delight. As an Engineering Manager in this team, you'll have the opportunity to lead a diverse team of

engineers who are passionate about building top-notch support products and tools. With your guidance, they'll be empowered to

tackle challenges head-on and build a high-load real-time system, crucial to continue supporting the growth of our business.

You'll be the driving

force behind our support operations, leading a cross-functional team across backend, web, and mobile development. Fostering their

growth, and ensuring they have the support they need to thrive. Your days will be filled with collaboration, mentorship, and

strategic planning as you lead your team through the weekly cycle, create personal development plans, and conduct regular

one-on-ones.

But it's not just about leading a team; it's about making an impact. You'll be instrumental in shaping the

future of Wolt's customer support, working closely with our Product Lead to develop new innovative solutions. And with over 25+

million monthly users counting on us, your contributions will directly impact the experiences of millions around the world.

Qualifications​

• To thrive in our team, you'll need solid leadership experience collaborating

strongly with product teams and business stakeholders.

• Being flexible and comfortable working with various languages and

technologies depending on the task is a big plus.

• Previous hands-on software development experience in backend is

definitely needed.

• You happen to be a big adept of modern AI tools and stay close to the code.
• We appreciate

candidates who have worked closely with product teams and senior team members, and who can handle stakeholder relationships on the

business side.

• Experience with rollouts and fast-paced production environments is essential.
• Additionally,

having expertise in Kubernetes and AWS would be valuable, as we rely on these technologies for our projects.

Our Commitment to Diversity and

Inclusion​

We’re committed to growing and empowering a more inclusive community within

our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and

perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and

opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money

or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness -

DoorDash .