Engineering Manager - Chat Platform

At Wolt, we create

technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of

restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries

around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the

globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more

than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with

drive and entrepreneurial spirit, this could be the ride of your life.

World-class customer service is one of the cornerstones of Wolt 💙 We're about delivering exceptional customer experiences and

are looking for someone who understands the power of outstanding support. Someone who thrives on leading an engineering team to

excellence and who believes in the importance of effective communication.

Imagine being at the helm of a team dedicated to

ensuring every customer interaction is a delight. As an Engineering Manager in this team, you'll have the opportunity to lead a

diverse team of engineers who are passionate about building top-notch support products and tools. With your guidance, they'll be

empowered to tackle challenges head-on and build a high-load real-time system, crucial to continue supporting the growth of our

business.

You'll be the driving force behind our support operations, leading a

cross-functional team across backend, web, and mobile development. Fostering their growth, and ensuring they have the support they

need to thrive. Your days will be filled with collaboration, mentorship, and strategic planning as you lead your team through the

weekly cycle, create personal development plans, and conduct regular one-on-ones.

But it's not just about leading a team;

it's about making an impact. You'll be instrumental in shaping the future of Wolt's customer support, working closely with our

Product Lead to develop new innovative solutions. And with over 25+ million monthly users counting on us, your contributions will

directly impact the experiences of millions around the world.

Qualifications

• To thrive in

our team, you'll need solid leadership experience collaborating strongly with product teams and business stakeholders.

• Being flexible and comfortable working with various languages and technologies depending on the task is a big plus.
• Previous hands-on software development experience in backend is definitely needed.
• You happen to be a big adept of

modern AI tools and stay close to the code.

• We appreciate candidates who have worked closely with product teams and

senior team members, and who can handle stakeholder relationships on the business side.

• Experience with rollouts and

fast-paced production environments is essential.

• Additionally, having expertise in Kubernetes and AWS would be valuable,

as we rely on these technologies for our projects.

Our

Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more

inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all

backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the

tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will

never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting

process at Recruitment Scam Awareness -

DoorDash .