Account Manager, Restaurant
WoltOm tjänsten
About Wolt
At Wolt, we create
technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of
restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries
around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the
globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more
than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with
drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re all about great
partnerships – and that starts with great people. We’re now looking for a new SMB Account Manager to join our team and help some
of Denmark’s most exciting local restaurants thrive on Wolt. If you love building relationships, spotting growth opportunities,
and driving impact, this might be the role for you. Since launching in Denmark in 2017, we’ve expanded to over 200 cities and
partnered with 4,000+ restaurants – and we’re just getting started. Our Account Management team plays a key role in that journey,
working closely with our partners to ensure their success on our platform. We’re a tight-knit team of 11 Account Managers who
support and challenge each other every day. We celebrate wins, share learnings, and enjoy solving problems together – whether
that’s out in the field with a partner or over a coffee at the office. If you enjoy taking ownership and being part of a humble
yet ambitious team, we think you’ll feel right at home. But don’t just take our word for it – see for yourself what your
future colleagues say about working at Wolt here.
What you’ll be doing
As an Account Manager at Wolt, you’ll be responsible for managing and developing a portfolio of
around 150 restaurant partners. Your main goal will be to help them grow their business on our platform by identifying
opportunities, solving challenges, and making sure they get the most out of Wolt’s tools and services. You’ll work closely
with your partners to improve their performance, introduce relevant products like Wolt Ads or Wolt+, and support them in their
day-to-day operations. This is a role that combines commercial thinking, data-driven decisions, and direct collaboration with
partners.
Day-to-day in this role you’ll:
- Spend 5–10 days per month visiting restaurant
partners to strengthen relationships and better understand their business
- Manage commercial renegotiations and drive
adoption of relevant Wolt products such as Wolt+, Wolt Ads, Wolt Drive, and Wolt Capital
- Use data to identify growth
opportunities and guide partners through improvements that drive performance
- Support partners with day-to-day operational
topics and process improvements
- Monitor performance using Looker and prioritise where to focus your time and effort for
the greatest impact
- Gather feedback from your partners and share insights with internal teams to help improve our tools,
services, and ways of working
Our humble expectations
We’re looking for someone who combines
commercial thinking with a genuine interest in helping partners succeed. This role is a great fit for someone who’s proactive,
analytical, and thrives on building long-term relationships that deliver results. Relationship-building skills – You’re a
strong communicator who can easily build trust and adapt your tone to suit everyone from chefs to business
ownersCommercial mindset – You understand business drivers and can spot opportunities to grow partner revenue and improve
performanceAnalytical skills – You’re confident working with performance data and dashboards (e.g. Looker, Power BI) to
inform decisions and tell a compelling storyInitiative and ownership – You take charge of your own portfolio and
proactively push projects forward beyond the obvious, without waiting for instructionsExperience – A background in sales
or account management is a big plusTechnical comfort – You’ve used CRM systems and business tools before, and you pick up
new platforms quicklyLanguages – You’re fluent in Danish and English, both written and spoken
What we
offer
At Wolt, we believe great people thrive when given ownership, trust, and the chance to make an impact. As an Account
Manager, you’ll get just that – along with a competitive salary and the opportunity to grow in a fast-moving global tech company
with plenty of career paths.You’ll also enjoy perks like a discount on Wolt orders, daily lunch, and a stocked office with coffee,
soft drinks, and fruit – plus a range of other local benefits.
Next steps
If you are excited about working in a
high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and let’s get
the conversation going!
We review applications on an ongoing basis, so we encourage you to submit your application as
soon as possible.
Our Commitment to Diversity and
Inclusion
We’re committed to growing and empowering a more inclusive community within
our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and
perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and
opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money
or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness -
DoorDash .
Krav- & nyckelordscheck
Identifierade kompetenser & krav i annonsen:
Har du någon av dessa kompetenser? Klicka på ett ord för att lägga till det i din profil: