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Senior Account Manager, Retail

Wolt
  • OrtKøbenhavn
  • OmfattningHeltid
  • Sista ansökan24 dagar kvar
  • Publicerad12 okt.

Om tjänsten

About Wolt

At Wolt, we create

technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of

restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries

around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the

globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more

than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with

drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, we’re looking for a Senior

Account Manager in our retail team who will play a key role in supporting our biggest retail partners and helping them succeed on

our platform. If you’re eager to learn, enjoy working with different teams, and want to be part of shaping the shopping experience

of the future, this could be the role for you.

Part of the DoorDash team, we’re building a global logistics platform that

can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered

users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Together, we’ve

helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re

constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your

career.

As our new Senior Account Manager you’ll manage and develop a portfolio of retail partners, focusing on

building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our

customers.

What you’ll be doing​

  • Own and develop the partnerships with some of our largest and most important

accounts

  • Build strong senior stakeholder relationships and act as a trusted advisor to drive long-term growth
Lead quarterly business reviews to evaluate performance, identify opportunities, and define joint growth plans
  • Understand merchant priorities and business challenges, translate them into clear actions, and co-create solutions that

deliver measurable impact

  • Identify and execute both gradual improvements and step-change growth opportunities across the

partnership

  • Drive revenue growth for both Wolt and the partner through a data-driven approach focused on commercial

performance, profitability, and operational excellence

  • Introduce, negotiate, and execute new Wolt products, services, and

commercial opportunities to expand the partnership and unlock new revenue streams

  • Use data and insights to identify

trends, influence decision-making, and prioritize the highest-impact initiatives

  • Act as the key point of contact between

the partner and internal teams including Operations, Marketing, Support, Product, and Leadership

  • Partner closely with

Marketing to develop and execute strategic campaigns that drive customer acquisition, retention, and partner growth

  • Bring

structure, ownership, and hands-on execution while helping shape best practices in a fast-evolving environment

Our humble expectations​

  • Proven experience in account management, customer success, sales,

consulting, or another commercial role with ownership of large or strategic accounts

  • Fluency in Danish is required for

this position

  • Strong commercial mindset with the ability to identify growth opportunities and turn insights into

action

  • Excellent stakeholder management and communication skills, with the ability to build credibility and influence at

all levels of an organization

  • Strong relationship-building skills and experience managing senior decision-makers
Highly organized and proactive, with the ability to manage multiple priorities and drive initiatives independently
  • High ownership, strong execution skills, and a track record of delivering measurable business results
  • Comfortable

working with data and translating analysis into business recommendations; advanced Excel and Google Sheets skills are expected,

and experience with BI tools such as Looker or Power BI is a plus

  • Experience in retail, FMCG, e-commerce, marketplace

businesses, or a related industry is an advantage

  • Experience managing large, complex, or strategic partnerships is a

strong plus

What we offer

Help shape the future of retail at Wolt Denmark as an Account Manager, supporting

and growing strong partnerships with leading retailers.

You’ll work cross-functionally in a fast-moving tech environment,

combining relationship-building, data insights, and problem-solving.

Perfect for a driven team player eager to grow in

account management within one of Europe’s fastest-growing companies.

Why you’ll love it​

  • 🚀Global and

growing fast: ​Be part of a fast-moving scaleup

  • 🤩Ride of a lifetime: ​Accelerate your career and

build your sales skills

  • 💪Instant impact: ​Take ownership and make a difference
💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team,

then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an

on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Our Commitment to Diversity and Inclusion

We’re committed to

growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate

diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone

has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash,

Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our

legitimate recruiting process at Recruitment Scam Awareness -

DoorDash .