Application Consultant

Do you want to work closely with customers and help them successfully implement and use business-critical software solutions

within logistics and transportation?

At IMI, we deliver SaaS-based solutions that help organizations manage warehouse operations, transportation flows, delivery

visibility, and customer delivery experiences. Our solutions support customers in their daily operations and play an important

role in ensuring efficient and reliable logistics processes.

We are looking for an Application Consultant to join our team. This role combines customer onboarding, solution configuration,

support, and coordination of technical deliveries. You will work closely with customers throughout their journey, from

implementation and training to ongoing support and continuous improvements.

As an Application Consultant, you will become an important part of a cross-functional team responsible for onboarding new

customers and supporting our existing customer base. You will work with customer implementations, system configuration, support

cases, training, troubleshooting, and change requests.

The role involves close collaboration with customers, software engineers, architects, business consultants, and project managers.

You will play a key role in ensuring successful deliveries while contributing to high customer satisfaction and strong customer

relationships.

We believe you enjoy working closely with customers and combining technical understanding with a strong service mindset. You take

ownership, are comfortable managing multiple activities simultaneously, and enjoy collaborating with colleagues from different

disciplines.

You are curious, proactive, solution-oriented and are confident in driving issues forward, finding the right stakeholders, and

ensuring that customer requests are resolved in a professional manner.

You also understand the importance of balancing customer expectations, technical quality, long-term sustainability, and business

value.

IMI Supply Chain Solutions is a leading software provider specializing in sustainable logistics and order management. Our

solutions are at the core of critical industries such as grocery retail and pharmaceutical supply chains. We are in an exciting

phase of growth, offering you the opportunity to influence both our products and the way we work with product development going

forward.

We are proud to be Great Place To Work certified and offer a workplace with a strong sense of team spirit, a high degree of

autonomy, and excellent opportunities for professional development. In addition, we provide a generous benefits package, including

extra vacation days, a wellness allowance, and occupational pension contributions.

Is this the right role for you? We warmly welcome your application. Applications are reviewed on an ongoing basis. If you have any

questions about the position, please contact our HR Business Partner, Ebba Olofsson, at ebba.olofsson@im.se.