SYNOPSIS: Solution Engineer I (SE) serve as strategic technical consultants and project leaders, supporting Automation Solutions
sales, applied system development, and project initiatives across focused vertical markets. Operating with a high level of
autonomy, SEs design, implement, and support advanced solutions that integrate Phoenix Contact’s complex technical products with
third-party components to meet specific customer or industry segment needs. These specialists interpret and translate customer
specifications into functional concepts, delivering tailored application solutions that address operational challenges and align
with industry best practices. Industries served include oil and gas, water/wastewater treatment, building automation, data
centers, transportation infrastructure, electric power, automotive, and network & security. Solution Engineers are strategically
positioned to drive innovation, organizational agility, and long-term business value. COMPETENCY PROFILE: • Global Competencies:
Initiative; Comprehensive Thinking (Personal Credibility); Collaboration; Willingness to Learn RESPONSIBILITIES: • Develop an
expert area of specialization (industry/technology) as directed by manager and attain related certifications • Mentor and advise
Associate Solution Engineers, Technical Service, Product Engineering, and Product Management on product performance in the field
and suggest design changes to improve product performance and customer satisfaction • Design training programs and training
material to support complex control system projects • Develop advanced system testing and troubleshooting processes utilizing
spectrum analyzers, storage scopes, power monitors, volt meters, and other required test equipment • Provide applied solution
design and engineering support to the Control and Industry Solutions team • Independently qualify and gather input for designs
through functional specification review or by direct customer interaction • Provide pre-sales technical support and develop a
concept framework based on customer requirements and industry standards and practices • Develop and implement test plans to
validate proposed solutions • Develop and serve as technical lead on ‘proof of concept’ or pilot applications • Provide project
management as required, and advise project team on technical issues throughout the project lifecycle • Develop, implement, and
provide on-site installation start-up support • Perform application demonstrations together with Phoenix Contact sales engineer
and/or PSE at potential customer sites • Research and understand existing competitive and emerging products and technologies •
Document and internally communicate data supporting the development of new products to meet focus market/customer requirements •
Support the sales effort of Phoenix Contact’s complex technical products when positioned and sold as industry solutions at OEM,
end-user, and system integrator focused accounts within primary and supported market segments • Support Phoenix Contact field
personnel and channel partners in technical aspects relating to the sale of systems and solutions • Develop and conduct control
solution presentations and technology seminars to targeted audiences • Position Phoenix Contact as a technology leader through
active involvement in industry related technical associations • Develop and maintain an expert understanding of industrial
networking and communication technologies. Specific expertise in Industrial Ethernet Protocols: Profinet, Ethernet/IP, and Modbus
TCP • Develop and maintain an expert working knowledge on all Phoenix Contact industrial products with specialized emphasis on IEC
61131 programming, industrial ethernet (wired and wireless), and networked I/O • Maintain knowledge proficiency through continued
participation in industry trade events and conferences including active participation in presenting Phoenix Contact Case Studies,
etc. • Attendance and participation in accordance with corporate policies in local, national, and international meetings • Keeps
others informed during projects/work efforts by sharing relevant ideas and information • Solves problems in a timely manner by
identifying customer needs and/or satisfaction levels • Builds mutually beneficial relationships focused on assistance,
cooperation, information sharing, and support • Gains support for win-win solutions that address the needs of those involved •
Builds strong relationships and optimal results by employing the winning solutions value-based approach and techniques • Looks for
and seizes profitable business opportunities • Introduces or develops new and improved methods, products, procedures, or
technologies • Demonstrates knowledge and/or ability in a technical area • Demonstrates initiative by understanding what actions
need to be taken and completes these tasks while seeking the perspective of others as required • Demonstrates an honest and
forthright presence by taking responsibility for own mistakes and not blaming others, and by doing what he/she commits to doing •
Works as a team player to make a difference within the business and expresses gratitude and appreciation to others who have
provided information, assistance, or support • Readily handles change through taking advantage of lifelong learning opportunities
and being open minded and curious in the face of new challenges • Other duties as assigned by the Manager QUALIFICATIONS: •
Bachelor’s degree in engineering or technical focus preferred • BSEE/EET/MFET/Computer Engineering • Minimum associate’s technical
degree and equivalent experience • Minimum of 4 years industrial automation experience • Certified PROFINET Network Engineer •
Industry specific controls system design and programming experience • Motivated self-starter with the ability to work autonomously
and as part of a team • Ability to set priorities and perform simultaneous tasks • Ability to meet deadlines and adjust to
changing priorities to meet business goals • Excellent written and verbal communication skills • Proficient computer skills (Word,
Excel, PowerPoint) • Effective interpersonal skills with comfort in delivering group presentations • Advanced/Expert level
knowledge in one or more of the following areas: • IEC 61131 programming software (PC Worx, CodeSys, PLCNext Engineer) • HMI/SCADA
applications and software • Ethernet (Modbus/TCP, Ethernet/IP, Profinet, IEC 61850, DNP3) • Wireless (900mHz, 802.11, Bluetooth) –
ability to conduct site surveys • Fieldbus (INTERBUS, Profibus, DeviceNet, etc.) • Safety (controllers, relays, bridge, IS I/O) •
Demonstrate initiative by understanding what actions need to be taken and completing the required tasks while seeking the
perspective of others as required • Demonstrate an honest and forthright presence by taking responsibility for own mistakes and
not blaming others, and by doing what he / she commits to doing • Work as a team player to make a difference within the business
and express gratitude and appreciation to others who have provided information, assistance, or support • Readily handle change
through taking advantage of lifelong learning opportunities and being open minded and curious in the face of new challenges •
Demonstrates a willingness to collaborate with others, build relationships, and involve others in decision making. • Demonstrates
the ability to deliver results by solving or supporting others in solving problems, prioritizing tasks, and/or resources, and
focusing on outcomes. • Demonstrates self-awareness and the willingness to learn and grow, accept changes, and effectively adapt
to changing work demands. • Demonstrates the ability to drive customer value through knowledge of the business, putting effort
into identifying customer needs, and delivering work to maximize the value for customers. • Demonstrates a willingness to promote
the value of improvement and innovation by staying ahead of trends, creating ideas and opportunities, and generating speed.
Demonstrates a willingness to take ownership by making decisions, taking responsibility, and driving things forward. ESSENTIAL JOB
FUNCTIONS: • 35% Travel Requirement (2% - 5% Overseas) • Must be able to lift 60 pounds • Must be able to sit and/or stand for
extended periods of time (2-4 hours at a time) • Must be able to work on a computer for extended periods of time (up to 4 hours at
a time) • Must be able to travel in vehicles (automobiles, trains, and planes) for up to 10 hours • Must be able to communicate
effectively in verbal and written English • Must comply with company dress code guidelines • Punctuality and attendance in
accordance with company policies • Timely reporting of expenses • Regular and on-time attendance. • This is a hybrid position
requiring at least three days in the office, unless otherwise specified.