This is a hands-on, activity-driven role ideal for someone who is eager to learn, contribute, and grow within a dynamic team responsible for driving sales of all Phoenix Contact products by combining engineering knowledge with strong interpersonal and business skills. The Strategic Account Manager (SAM) plays a key role on the regional sales team by providing leadership and direction in the establishment, development, and growth of assigned Regional Strategic Accounts. This position will carry out responsibilities in all of the following functions and areas: creating strategic plans, communicating direction, implementing corporate business reviews, creating corporate road-maps, expanding relationships (Maintain and develop relationships at all levels of Management, Procurement, Operations, and Quality Assurance, Engineering, Sales, and Estimating/quotations departments), analysis and recommendations, corporate price negotiations, and leading cross-functional teams. Responsibilities • Meet or exceed sales quotas as established by the RSM and/or Vice President—Field Sales. • Be proficient in BASE selling skills and implement to build strong customer relationships. • Lead the charge in development of a strategic plan and implementation of strategic initiatives for regional strategic accounts. The focus includes increasing account share, revenue growth, profitability, building and expanding relationships with major stakeholders, increasing product mix, and expanding the Phoenix Contact brand. • Develop strategic roadmaps for strategic assigned accounts providing direction and insight on revenue generating locations. • Develop intimate insight into the customer culture, needs, and supply chain, including key metrics leading to the recommendation of plans, initiatives, and/or corrective actions to provide the highest level of service to the customer’s organization. • Lead and coordinate established business reviews with the assigned strategic accounts, including monitoring of competitive activity, leading to recommendations to the Phoenix Contact team on areas of improvement. • Organize and lead cross functional teams with the appropriate members of Phoenix Contact for the purpose of building and maintaining trusting relationships between Phoenix Contact and assigned strategic accounts. • Support the preparation of proposals, presentations, and sales materials. • Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity. • Collaborate with the entire Phoenix Contact team to align efforts, effectively communicate both verbally and written. • Track and report on business development activities and performance metrics. • Differentiate Phoenix Contact from other component vendors by building “partner” relationships with customers. • Be proficient in and drive the use of all sales tools provided to support local markets. • Work closely with Harrisburg Product teams to aid in the development of field presentations and application notes. • Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight. • Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department. • Demonstrate technical competence on all products/solutions within the area of focus. • Provide forecasts and reports to RSM as required. • Deliver presentations and hands-on demonstrations of Phoenix Contact products, applications, and technology for the purpose of product sales. • Develop and maintain a working knowledge on all Phoenix Contact products/solutions. • Qualify and follow up on all opportunities within the assigned strategic accounts. • Follow up on all quotations within the assigned strategic account portfolio. Qualifications • Four-year degree preferred. • Technical discipline preferred and/or equivalent experience. • 5+ years minimum sales experience in the electronics or industrial automation & controls marketplace. • Experience working with distribution preferred. • Excellent networking, and influencing skills needed to communicate at all levels. • Exhibits high-level interpersonal and negotiation skills. • Successful history in achieving strategic and sales targets. • Self-motivated with the ability to learn and adapt quickly. Essential Job Functions • Must be able to travel via airplane. • Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time. • Must be able to lift a minimum of 50 lbs. • Must be able to travel overnight 35%+ or as dictated by assigned strategic account locations. • Comply with company dress code guidelines. • Punctuality is required. • Regular and on-time attendance.
SYNOPSIS: The Field Application Engineer (FAE) will provide technical, hands-on expertise to support all business opportunities for Phoenix Contact products and applications directly associated with the automation, control and networking portfolio used within the industrial automation and electronics industry. The Field Application Engineer will collaborate with regional sales managers, strategic account managers, sales engineers, account development specialists, channel, and field application engineering teams, to utilize a consultative approach with all customers to support their individual needs and expand market penetration. This role plays a pivotal part in the development and expansion of all accounts, through automation, control and networking sales growth and specifications. This position is an individual contributor role and does not include formal people management responsibilities. COMPETENCY PROFILE: • Global Competencies: Collaborate; Deliver Results; Develop Yourself; Drive Customer Value; Improve and Innovate; Take Ownership RESPONSIBILITES: • Increase annual sales revenue across all products directly associated with the automation, control, and networking portfolio at customer accounts. These products include but are not limited to ethernet products (wired or wireless), safety, controllers, IO, HMIs, IPCs and engineered solutions. • Work in coordination with local Phoenix Contact sales team utilizing joint sales activities, trainings, and mutual action plans to advance the sales of above-mentioned products. • Act as the local technical representative for the above-mentioned products and support the sales team in power-related technical matters. • Act as the regional marketing specialist developing sales tools, collateral and driving campaigns. • Serve as the “voice of the customer” providing insight for expansion of product lines or new focus industries. • Drive value-added applications and engineered solutions. • Meet/exceed territory sales quotas as established by the RSM and/or Vice President - Field Sales. • Be proficient in BASE selling skills and implement to build strong customer relationships. • Develops and maintains strong relationships with potential clients, partners, and other stakeholders to facilitate new business and sustain growth. • Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity. • Effectively communicate with the entire Phoenix Contact team, both verbally and written. • Be proficient in and drive the use of all sales tools provided to support local markets. • Active involvement in industry-related associations. • Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight. • Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department. • Demonstrate technical competence on all products/solutions within area of focus. • Provide reports to RSM as required. • Deliver presentations and hands-on demonstrations of Phoenix Contact automation, control and networking products, applications, and technology for the purpose of product sales. • Develop and maintain a working knowledge on all Phoenix Contact automation, control, and networking products/solutions. • Other duties as assigned. QUALIFICATIONS: • Four-year college degree. • Technical discipline preferred and/or equivalent industry experience. • 3 years minimum sales or marketing experience with automation and industrial control products. • Ability to work independently from home office and communicate effectively with colleagues with limited supervision. • Excellent oral/written communication and presentation skills. • Self-motivated with the ability to learn and adapt quickly. • Demonstrates a willingness to collaborate with others, build relationships, and involve others in decision making. • Demonstrates the ability to deliver results by solving or supporting others in solving problems, prioritizing tasks, and/or resources, and focusing on outcomes. • Demonstrates self-awareness and the willingness to learn and grow, accept changes, and effectively adapt to changing work demands. • Demonstrates the ability to drive customer value through knowledge of the business, putting effort into identifying customer needs, and delivering work to maximize the value for customers. • Demonstrates a willingness to promote the value of improvement and innovation by staying ahead of trends, creating ideas and opportunities, and generating speed. • Demonstrates a willingness to take ownership by making decisions, taking responsibility, and driving things forward. ESSENTIAL JOB FUNCTIONS: • Must be able to travel via airplane. • Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time. • Must be able to lift a minimum of 50 lbs. • Must be able to travel overnight 40%+ or as dictated by assigned territory. • Comply with company dress code guidelines. • Punctuality is required. • Regular and on-time attendance.
SYNOPSIS: The Field Application Engineer (FAE) will provide technical, hands-on expertise to support all business opportunities for Phoenix Contact products and applications directly associated with the marking and installation portfolio used within the industrial automation and electronics industry. The Field Application Engineer will collaborate with regional sales managers, strategic account managers, sales engineers, account development specialists, channel, and field application engineering teams, to utilize a consultative approach with all customers to support their individual needs and expand market penetration. This role plays a pivotal part in the development and expansion of all accounts, through cabinet efficiency sales growth and specifications. This position is an individual contributor role and does not include formal people management responsibilities. COMPETENCY PROFILE: • Global Competencies: Collaborate; Deliver Results; Develop Yourself; Drive Customer Value; Improve and Innovate; Take Ownership RESPONSIBILITES: • Increase annual sales revenue across all products directly associated with the cabinet efficiency portfolio at customer accounts. These products include but are not limited to printers & software, marking materials, hand & automatic tools, cabinet efficiency value-add and control cabinet accessories. • Work in coordination with local Phoenix Contact sales team utilizing joint sales activities, trainings, and mutual action plans to advance the sales of above-mentioned products. • Act as the local technical representative for the above-mentioned products and support the sales team in power-related technical matters. • Act as the regional marketing specialist developing sales tools, collateral and driving campaigns. • Serve as the “voice of the customer” providing insight for expansion of product lines or new focus industries. • Drive value-added cabinet efficiency solutions. • Meet/exceed territory sales quotas as established by the RSM and/or Vice President - Field Sales. • Be proficient in BASE selling skills and implement to build strong customer relationships. • Develops and maintains strong relationships with potential clients, partners, and other stakeholders to facilitate new business and sustain growth. • Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity. • Effectively communicate with the entire Phoenix Contact team, both verbally and written. • Be proficient in and drive the use of all sales tools provided to support local markets. • Active involvement in industry-related associations. • Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight. • Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department. • Demonstrate technical competence on all products/solutions within area of focus. • Provide reports to RSM as required. • Deliver presentations and hands-on demonstrations of Phoenix Contact Cabinet Efficiency products, applications, and technology for the purpose of product sales. • Develop and maintain a working knowledge on all Phoenix Contact Cabinet Efficiency products/solutions. • Other duties as assigned. QUALIFICATIONS: • Four-year college degree. • Technical discipline preferred and/or equivalent industry experience. • 2 years minimum sales or marketing experience with automation and industrial control products. • Ability to work independently from home office and communicate effectively with colleagues with limited supervision. • Excellent oral/written communication and presentation skills. • Self-motivated with the ability to learn and adapt quickly. • Demonstrates a willingness to collaborate with others, build relationships, and involve others in decision making. • Demonstrates the ability to deliver results by solving or supporting others in solving problems, prioritizing tasks, and/or resources, and focusing on outcomes. • Demonstrates self-awareness and the willingness to learn and grow, accept changes, and effectively adapt to changing work demands. • Demonstrates the ability to drive customer value through knowledge of the business, putting effort into identifying customer needs, and delivering work to maximize the value for customers. • Demonstrates a willingness to promote the value of improvement and innovation by staying ahead of trends, creating ideas and opportunities, and generating speed. • Demonstrates a willingness to take ownership by making decisions, taking responsibility, and driving things forward. ESSENTIAL JOB FUNCTIONS: • Must be able to travel via airplane. • Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time. • Must be able to lift a minimum of 50 lbs. • Must be able to travel overnight 40%+ or as dictated by assigned territory. • Comply with company dress code guidelines. • Punctuality is required. • Regular and on-time attendance.
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