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SYNOPSIS: The Field Application Engineer (FAE) will provide technical, hands-on expertise to support all business opportunities
for Phoenix Contact products and applications directly associated with the marking and installation portfolio used within the
industrial automation and electronics industry. The Field Application Engineer will collaborate with regional sales managers,
strategic account managers, sales engineers, account development specialists, channel, and field application engineering teams, to
utilize a consultative approach with all customers to support their individual needs and expand market penetration. This role
plays a pivotal part in the development and expansion of all accounts, through cabinet efficiency sales growth and specifications.
This position is an individual contributor role and does not include formal people management responsibilities. COMPETENCY
PROFILE: • Global Competencies: Collaborate; Deliver Results; Develop Yourself; Drive Customer Value; Improve and Innovate; Take
Ownership RESPONSIBILITES: • Increase annual sales revenue across all products directly associated with the cabinet efficiency
portfolio at customer accounts. These products include but are not limited to printers & software, marking materials, hand &
automatic tools, cabinet efficiency value-add and control cabinet accessories. • Work in coordination with local Phoenix Contact
sales team utilizing joint sales activities, trainings, and mutual action plans to advance the sales of above-mentioned products.
- Act as the local technical representative for the above-mentioned products and support the sales team in power-related technical
matters. • Act as the regional marketing specialist developing sales tools, collateral and driving campaigns. • Serve as the
“voice of the customer” providing insight for expansion of product lines or new focus industries. • Drive value-added cabinet
efficiency solutions. • Meet/exceed territory sales quotas as established by the RSM and/or Vice President - Field Sales. • Be
proficient in BASE selling skills and implement to build strong customer relationships. • Develops and maintains strong
relationships with potential clients, partners, and other stakeholders to facilitate new business and sustain growth. • Maintain
and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and
tracking tool to enhance productivity. • Effectively communicate with the entire Phoenix Contact team, both verbally and written.
- Be proficient in and drive the use of all sales tools provided to support local markets. • Active involvement in
industry-related associations. • Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and
customer delight. • Continue personal development through an effective skill-building program as determined by the RSM, Director
of Sales, and/or the Harrisburg Training Department. • Demonstrate technical competence on all products/solutions within area of
focus. • Provide reports to RSM as required. • Deliver presentations and hands-on demonstrations of Phoenix Contact Cabinet
Efficiency products, applications, and technology for the purpose of product sales. • Develop and maintain a working knowledge on
all Phoenix Contact Cabinet Efficiency products/solutions. • Other duties as assigned. QUALIFICATIONS: • Four-year college degree.
- Technical discipline preferred and/or equivalent industry experience. • 2 years minimum sales or marketing experience with
automation and industrial control products. • Ability to work independently from home office and communicate effectively with
colleagues with limited supervision. • Excellent oral/written communication and presentation skills. • Self-motivated with the
ability to learn and adapt quickly. • Demonstrates a willingness to collaborate with others, build relationships, and involve
others in decision making. • Demonstrates the ability to deliver results by solving or supporting others in solving problems,
prioritizing tasks, and/or resources, and focusing on outcomes. • Demonstrates self-awareness and the willingness to learn and
grow, accept changes, and effectively adapt to changing work demands. • Demonstrates the ability to drive customer value through
knowledge of the business, putting effort into identifying customer needs, and delivering work to maximize the value for
customers. • Demonstrates a willingness to promote the value of improvement and innovation by staying ahead of trends, creating
ideas and opportunities, and generating speed. • Demonstrates a willingness to take ownership by making decisions, taking
responsibility, and driving things forward. ESSENTIAL JOB FUNCTIONS: • Must be able to travel via airplane. • Must have a valid
driver’s license and be able to travel via automobile for up to six hours at a time. • Must be able to lift a minimum of 50 lbs. •
Must be able to travel overnight 40%+ or as dictated by assigned territory. • Comply with company dress code guidelines. •
Punctuality is required. • Regular and on-time attendance.