Service Communications Intern

The Social Hub

Office Manager Intern Your mission if you choose to accept it... The Social Hub is on a mission to build a thriving global community of change makers & game changers. We partner up with like-minded brands and organisations to build and activate the brand, and we engage (new) community members via creative experiences & events. We’re looking for an Office Management Intern to join our Office Management and People & Culture departments. This role gives you the opportunity to develop yourself working in a wide range of situations at a fast-paced environment that is The Support Hub. You will help us with day-to-day activities, event and communication assistance and coordination, keep a structured & organised office space and support other office operations. On a daily basis you will work closely with the Office Manager at the The Support Hub in order to run the office as smoothly as possible. You will join the team at our headquarters in Amsterdam for a period of 5-6 months, starting September 2026. In case you do not know who we are... Redefining hybrid hospitality since 2012, TSH sets standards on a global scale. Offering a community driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym and rooftop bar facilities and coworking for every demographic, the company’s success is unprecedented. The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone. What You'll Do  * Support the Office Manager on day-to-day activities * Assist with office events and creation of the events calendar * Manage meeting room calendar and other bookings internally * Support and coordinate post and shipping requests * Assist onboarding and offboarding new starters at The Support Hub * Keep the office and pantry organised * Keep narrow casting and internal communications updated Who You Are * You are enrolled in a EU university or school  * You can be in Amsterdam 5 days a week (this job is office based) * Very hands on! * You are a social butterfly and an extrovert * Able to cope with fast paced and changing environment * Able to multitask within a dynamic surrounding * High level service-minded * You like to be involved in party planning (and the actual party!) * Thinking ahead, proactive personality * Have good organisation skills * Communicative * Tech savvy (or willing to learn also counts) * You speak English native or fluent. Any other language is a plus   What We Offer    * An amazing work environment with a fantastic vibe and lots of positive energy  * On the job coaching and guidance  * Monthly compensation for your internship (please note that travel costs are not reimbursed)  * The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry  * The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change  * A first glimpse into the world of Hospitality with one of the most innovative players in the market  * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?  * A wonderful workplace to call home with, dare we say it, fun colleagues  Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

The Social Hub

Your Mission Should You Choose To Accept It…  As our community support Intern, you’ll oversee and learn how to convert leads into bookings. At the end of your internship you will master all the tricks of the trade on anything sales and customer service related; from steering potential guests in their decision making on the phone, to answering all questions on WhatsApp or LiveChat. With your enthusiastic student spirit and organizational skills, you'll create a seamless customer experience. You'll maintain clear lines of communication with your team, and (potential) guests. We're looking for someone to join our team for a period of 5-6 months, starting in September 2026.  In Case You Do Not Know Who, We Are (ahem):    Known for being the rule breakers in hospitality, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.   What You’ll Do:  * Strive to deliver the best (9+) support/experience for our guests  * Driving commercial results via various channels such as: telephone, live chat, third parties and e-mails  * Selling relevant (cross and upsell) TSH services/products  * Handling (financial) administrative tasks and change requests  * Sharing guest feedback, insights, and ideas with colleagues  Who You Are:  * You’re a student – you must be enrolled in a university!  * Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business;  * Hospitality-minded with an enthusiastic and open approach, with affinity and interest in sales and customer experience/support;  * Flexible; we also work in weekends (and evenings);  * Enjoying receiving and taking responsibility and you can work independently;  * Someone who enjoys working and learning in an ambitious, informal and international environment;  * Have no holiday plans during your internship;  * Excellent interpersonal and communication skills;  * Ability to work in a fast-paced team environment;  * Fluent in English (mandatory), as well as Dutch or German or Italian or French or Spanish;  * Comfortable in an ambitious and informal working environment;  What We Offer:  * An amazing work environment with a fantastic vibe and lots of positive energy.   * On the job coaching and guidance.   * Monthly compensation for your internship (please note that travel costs are not reimbursed).   * The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry.   * The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change.   * A first glimpse into the world of Hospitality with one of the most innovative players in the market.   * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?    * A wonderful workplace to call home with, dare we say it, fun colleagues.   Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

The Social Hub

Your Mission, Should You Choose To Accept It:   The Social Hub is on a mission to build and upkeep a thriving global community of change makers. We partner up with like-minded brands and organizations to build and activate different branches of our brand, and we engage members within and surrounding our hubs with creative experiences & events.  We’re looking for a community, events, and membership intern to aid us in the Membership team. This role offers a grand opportunity to develop yourself, working with a wide range of global stakeholders, both internally and externally. You will help us streamline and support internal projects, keep a structured workflow and support the Regional Programming Manager. On a daily basis, you will work closely from The Support Hub to aid the Connectors (Event & Community Managers) of our hubs.  You will join the team at our headquarters in Amsterdam for a period of 6-7 months, starting July 15th, 2026.  In Case You Don’t Know Who We Are (Ahem)…   Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Portugal, Scotland and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.   What You’ll Do:   * Connecting on-site Event, Community Managers and Regional Programming Managers by being the first point of contact for questions and event organisation requests  * Attending community events and activations in TSH locations across The Netherlands, auditing the execution and providing bi-monthly insights to the Regional Programming Manager  * Supporting the curation of the events strategy and ambassador programme  * Supporting the Membership team by tracking deadlines, taking notes, conceptualizing monthly event reports and highlights  * Researching market offerings and competitor propositions  * Assisting with development, communication and refinement of a wide variety of projects related to events and memberships What You’ll Have:   * You are enrolled in University or University of Applied Sciences (WO/HBO) as a student  * You are fluent in English (written, and spoken); other European languages are a bonus  * You are legally permitted to work and live in The Netherlands and available for a full-time internship and can work 40 hours/week  * You can work from our Amsterdam based Support Hub and willing to travel to our locations within the Netherlands, this is an In Person role. * Some experience with Microsoft Suite and understanding of event management processes  * You have a strong entrepreneurial spirit and eagerness to develop yourself in project management in an operational environment * You have true passion for hospitality, high problem-solving capabilities and enjoy working independently  What We Offer:   * The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   * The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   * The chance to learn and grow in your role with the potential for future growth   * Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   * A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.