
Back Market · Paris
HI, WE’RE BACK MARKET. We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lowe...
We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices,
helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than
new.
Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased
on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every
individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.
Are you ready to join us?
Our technology department, known as the Bureau of Technology (BoT), is at the heart of Back Market.
It consists of over 30 dynamic product teams that are engaged in developing and managing services to deliver significant value to
our customers and suppliers. These teams are effectively supported by our Platform group, which includes more than 10 specialized
teams addressing cross-cutting technical issues to enhance our operational capabilities.
In addition to these functional teams, we have established numerous groups dedicated to sharing knowledge across various technical
disciplines, such as security, backend, frontend, AI, and mobile. These groups serve as hubs for collaboration and professional
development, providing ample learning opportunities and fostering a culture of continuous improvement.
Why we created the TLM (Tech Lead Manager) or Engineering Manager hands-on role et Back Market?
The TLM role ensures we can scale our teams effectively while maintaining the technical excellence and mentorship our engineers
need to thrive.
When leading small teams of fewer than five people, traditional management methods often create gaps and inequities compared to
managing larger teams.
Team leads must juggle people management with hands-on technical work to keep their teams moving fast and maintaining high
technical standards.
The TLM role makes this dual responsibility official, helping leaders effectively guide their teams while making meaningful
technical contributions.
What technical contribution means for this role ?
Technical contribution extends beyond writing code. TLMs can contribute through:
We are looking for a Engineering Manager hands-on for our Subcriptions squad.
The Subscription team is building Back Market's next growth engine: a suite of device protection and repair services, so we're
transforming how customers protect their refurbished devices through subscription plans, smart retention flows, and personalized
experiences.
As TLM, you'll lead technical delivery across our subscription platform, Services hub, and payment systems while collaborating
with multiple engineering teams to scale a service that genuinely extends device life and drives the circular economy.
engineering and the wider business
embody the company’s strategy and the team’s growth-hacking mindset
they own
API, Python, Django, VueJs, Nuxt, Datadog etc
improvements, and facilitating effective decision-making
center.
these learnings to build more value
Some informations 🐍
Our technical environment
Application: Python - FastAPI / SQLAlchemy/ Celery/ Golang/ Django (being phased out) -
Data: PostgreSQL/ Redis/ Kafka/ RabbitMQ/ BigQuery
Infrastructure: GCP / Kubernetes (GKE) / Docker/ Datadog/ ArgoCD / CircleCI / Github
Recruitment process
At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and
perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).
No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative,
driven, and fast-paced environment — with benefits to match, like:
At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity,
equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values.
We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you
think you may not have all the qualifications.
If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent
Acquisition Team.
At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! This position is remote-friendly. 📱OUR TECH TEAM Our Tech team excels at solving cutting-edge technical challenges with elegant solutions. With a strong focus on product innovation and design, they are shaping the future of the online shopping experience. Their ambition is to have a positive impact on the everyday lives of hundreds of millions of users around the world. Software Engineers in the Tech team work hand-in-hand with the Product team, from exploration, design, and roadmap prioritization to implementation, and deployment in production. At Joko, we have firsthand experience that teams with engineers who possess a diverse range of skills, and where engineering and product collaborate closely, are able to deliver a truly delightful and innovative user experience. The Tech team is currently growing fast to continuously innovate on all parts of our product and tech stack and to empower the revolution of the way people shop online. 🎯 WHAT YOU WILL DO As Engineering Manager, you will manage a new team of exceptionally talented software engineers. This is a key leadership position at the helm of a team working on cutting-edge technical projects that encompass various domains (mobile development, AI/ML, infrastructure, real-time processing of large data streams, etc.). You will be responsible for the growth and success of this team, and also play a crucial role in the definition of the Engineering culture and the organization of tomorrow. Responsibilities * Recruitment: Take a leading role in attracting and selecting the best talents to strengthen your team. * Onboarding: Ensure a smooth onboarding experience for new hires, integrating them seamlessly into the team and helping them quickly become operational in their roles. * People Growth: Spearhead the professional development of the engineers in your team, actively supporting their career progression and skill enhancement. * Technical Leadership: Play an active role in reviewing the work of your team members, guide their technical decision-making, and provide technical and project management mentorship. * Cross-Team Collaboration: Foster a collaborative environment with other teams, ensuring seamless communication and synergies across the Tech team and the whole organization. * Strategic Coordination: Actively contribute to prioritization and strategic discussions with the Product Team to align engineering efforts with company objectives. * Processes Improvement: Continuously evaluate and improve the way your teams work to enhance efficiency and effectiveness. * Punctual Individual Contributions: Engage in punctual individual tasks such as automations, proofs of concept, explorations, optimizations, or bug fixes to maintain hands-on expertise and contribute to critical projects. 👀 WHO WE'RE LOOKING FOR We’re looking for talented engineering managers who combine technical excellence with curiosity, ownership, and a product-driven mindset. You might fit perfectly if you recognise yourself in the following: * Experience: You have 3+ years of experience in Software Engineering with at least 1 year in a management position. * Track record: You’ve demonstrated high potential through one or more of the following: * Strong experience or growth in a top-tier company or project; * A strong entrepreneurial or open-source background; * A top-tier academic background (for more junior profiles); * Speaking at conferences, organising meetups, or contributing to tech communities. * Advanced technical expertise: You possess extensive experience in software architecture and design, demonstrating a deep understanding of complex systems and robust software engineering practices. You are constantly looking at emerging technologies and you keep a close eye on the latest trends in the domain. * Builder’s mindset: You like getting hands-on. You think in terms of impact and see technology as a means to create real value for users. * Full-stack spirit: You’re not limited by a specific layer or language. You care about solving problems end-to-end. * Fast learner: You’re quick to pick up new technologies, frameworks, or practices, and you’re comfortable in fast-changing environments. * Problem solver: You have strong analytical skills and enjoy tackling complex challenges with a creative yet pragmatic approach. * Communication: You can explain complex ideas simply, structure your thoughts clearly, and listen actively. * Team player: You’re humble, open to feedback, and eager to help others grow as much as you grow yourself. * Drive & ownership: You take initiative, hold yourself accountable, and aim for excellence in everything you do. * Languages: You're fluent in English, both written and spoken. French is not required. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.
Your mission As the Senior Product Manager for the Payment squad, you will lead the evolution of our global transaction engine, ensuring a seamless and reliable experience for millions of travelers. Your mission is to build a robust, scalable payment infrastructure that supports BlaBlaCar’s multimodal and international growth. You will be responsible for optimizing every step of the payment lifecycle—from checkout conversion and authorization rates to payout flows and fraud prevention. You will play a strategic role in transforming our payment landscape, moving toward a flexible and resilient architecture. This involves integrating diverse local payment methods, enhancing our promotional capabilities through advanced discount systems, and streamlining financial operations. By bridging technical complexity with user-centric design, you will remove transactional friction and directly contribute to the company's profitability and global scale. You will co-lead the squad with an Engineering Manager and partner closely with Finance, Product Operations, Data, and other Product leaders to align our payment infrastructure with the company's broader strategic priorities. Your responsibilities Shape the payment strategy & roadmap: Define the long-term vision, success metrics, and product roadmap for BlaBlaCar’s global transaction engine. Secure strong alignment from leadership and cross-functional partners to ensure our infrastructure scales with multimodal and international growth. Enable strategic payment capabilities: Lead product discovery and delivery for high-stakes, revenue-driving features. This encompasses both infrastructure evolutions—such as driving the product strategy for our multi-PSP payment orchestrator and scalable routing rules in tandem with Product Operations —and business-facing capabilities like launching local payment methods, advanced promotional/discount systems, and subscription models. Own payment performance & KPIs: Establish internal targets and drive cross-functional alignment to monitor core transaction health. Be accountable for maximizing authorization rates and transaction reliability across all 18 locales. Drive bottom-line impact via funnel optimization: Deeply analyze the end-to-end checkout and payout flows. Continuously optimize passenger checkout and driver payout experiences by identifying initiatives that eliminate technical friction, reduce technical errors, decrease time-to-resolution, and minimize operational costs. Navigate complex stakeholder alignment: Drive alignment across a matrix of internal teams (including Finance, Legal, Customer Care, and Product Operations), balancing a frictionless user experience with compliance, internal priorities, and legal frameworks. Cultivate strategic partnerships with global and local Payment Service Providers to stay ahead of fintech trends and ensure top-tier infrastructure performance. Oversee technical integrations & squad execution: Co-lead execution hand-in-hand with your Engineering Manager and a full-stack squad of 10 engineers, translating complex architectural shifts into deliverable MVPs and overseeing complex technical integrations. Your qualifications Experience: 5+ years of Product Management in a scale-up or large tech company, with direct experience in Fintech or Payments (PSPs, financial flows, orchestration). Strong understanding of the payment ecosystem across emerging markets, particularly Brazil, India, and Mexico, is highly valued but optional. Problem-Solving: Proven ability to simplify complex technical and financial constraints into scalable, frictionless user experiences. Stakeholder Influence: Strong interpersonal skills to navigate cross-functional relationships (other Product and engineering teams, Finance, Fraud, Engineering, Care), gain buy-in, and clearly communicate prioritization decisions. Hands-On Operator: Highly analytical and willing to step outside traditional product boundaries—diving deep into data and operations to move the needle on critical KPIs (authorization rates, costs). Languages: Full fluency in English is mandatory. The team The Demand Team: The Payment squad is a core pillar of the Demand team, which owns the end-to-end passenger experience across 5 dedicated squads (Discover, Search, Booking, Payment, and Post-booking). Your Squad: You will co-lead the Payment squad alongside 1 Engineering Manager and a team of 10 engineers. External Stakeholders: Global and local Payment Service Providers (e.g., Adyen) and payment orchestration platform(s). Internal Stakeholders: Fraud & Risk, Accounting & Finance, Data, Customer Care, Product Operations, all other Product Managers and Business teams What we have to offer 2 to 3 days at the office per week 4 additional weeks on top of legal maternity/paternity leaves 50% healthcare coverage (Alan) Financial support for home office equipment Minimum 25 days holiday per year Local meal plan policy (Swile card) 50% transportation paid (Forfait Mobilité Durable) Free unlimited carpooling & bus rides Personal growth via trainings, mentorship, and internal mobility opportunities Employee Stock ownership plan Regular team building events 1 day off per year to test our product Interested in joining the ride? a 45-min video-call with Maxime, Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions 45-minute video, call with Julie Hernandez, Lead Product Manager for the OTA team and Julien Haler, Engineering Manager, to deep dive into the role, your experience, and answer your questions. Remote use case exercise, followed by a 45-minute presentation to a cross-functional panel of key stakeholders. 30-minute video call with Benjamin Retourné, CPO, for final validation.
At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! 📱 OUR PRODUCT TEAM Led by Fabien, our VP Product, Joko's Product team groups the passionate individuals behind our users' delight! From brainstorming to development to launch, the Product team's main mission is to turn ideas into reality by working hand-in-hand with the Engineering, Design, and Business teams. Joko is organized into four product tribes, each owning a key dimension of the company’s value: * Business lines owns the current core value proposition, covering online shopping, in-store experiences, and gift cards, each run as a dedicated team. * Scale focuses on growing and amplifying this value through growth, international expansion, and shared core user experiences across the app. * Joko AI builds the next value proposition: a shopping assistant powered by advanced AI and new interaction models, combining deep technical and product innovation. * Internal needs serves teams and non user-facing stakeholders, owning internal tools, infrastructure, compliance, and operational scalability. 🎯 WHAT YOU WILL DO At Joko, we believe in end-to-end ownership. As a Product Manager, your responsibility will be to lead a team within a tribe: * Roadmap: Define the product vision for your assigned domain and create a detailed roadmap based on input from internal teams and external users. Prioritize developments based on business needs and impact. * Features: Own the full lifecycle of features from discovery to launch, including writing specifications, collaborating with design and engineering teams, testing, and monitoring success post-launch. * Intelligence: Stay on top of product trends, competitor insights, and user feedback to continuously improve your domain and drive innovation. * Communication: Keep all stakeholders informed about the roadmap, progress, and upcoming releases. Act as the go-to expert for your domain. ⭐ WHO WE’RE LOOKING FOR * Experience: You have at least 2 years of experience in Product Management, on consumer-facing products, ideally mobile apps. You're past the junior stage and ready to own a product domain end-to-end. * Mindset: Entrepreneurial spirit, thrives on challenges, welcomes feedback, and is driven to improve every day. We're still in the exciting early phase of defining all product culture, team processes and are looking for individuals who want to build this with us! * Tech and AI fluency: Comfortable working in a technical environment and eager to understand how things work. Deeply curious and hands-on with new AI tools specifically for product applications. * Communication: Strong written and verbal communication skills, able to simplify complex topics for various audiences. * Analytical skills: Strong problem-solving abilities and data-driven decision-making. * Attention to detail: Ability to spot and fix potential issues early in the process. * Location: Based in France or Spain * Languages: Fluent in English, both written and spoken. French is a plus, but it is optional. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.