
Rohlik Group · Prague
V Rohlíku je Customer Care jedním z důvodů, proč jsme love brand. Zákazníci nás pravidelně chválí na sociálních sítích — protože jsme rychlí, lidští a protože n...
V Rohlíku je Customer Care jedním z důvodů, proč jsme love brand. Zákazníci nás pravidelně chválí na sociálních sítích — protože
jsme rychlí, lidští a protože nám na nich opravdu záleží.
Jako Junior Customer Care Specialist budeš v první linii téhle zkušenosti. Budeš pomáhat zákazníkům přes telefon, e-mail a chat,
řešit jejich každodenní dotazy a situace a postaráš se o to, aby každý kontakt skončil s pocitem, že zákazník byl vyslyšen a
dostal skutečnou pomoc.
Tohle je skvělá příležitost pro někoho, kdo má rád práci s lidmi, umí komunikovat a chce se v zákaznické péči dál rozvíjet.
dělá dobrou práci.
založenou na důvěře.
využiješ v naší interní „kavárně“.
„upéct“ něco skvělého.
Oddin.gg is the global leader in esports data science and the fastest-growing tech company in Central Europe (Deloitte Technology Fast 50 Winner, 2024 & 2025). We deliver a comprehensive B2B esports betting ecosystem — including an odds feed, robust risk management, a powerful iFrame solution, and 24/7 live content — empowering industry partners like ESPNbet, Betano, Stake, Betway, OpenBet, and Softswiss. With a team of 250+ people across the Czech Republic, Europe, and Asia, we're building the future of esports betting. About the Role We're looking for a Senior Product Manager to lead product for our eSimulators (eSims) team — a group of mathematicians who build and maintain the models behind Oddin's studio-based 24/7 betting content. eSims features real players competing head-to-head in titles like eFootball, eBasketball, eCricket, eTouchdown, and CS2/Dota 2 Duels, generating 250,000+ matchups annually with 800+ markets available at any time. The mathematical challenges are significant: pricing models, market correlation, BetBuilder combinatorics, player-pair balancing, and margin optimization all require deep quantitative reasoning. You don't need to be a mathematician — but you need to earn the respect of one. Mathematical and quantitative thinking is a hard requirement for this role, not a nice-to-have. The ideal candidate has a credible mathematical or quantitative background, a sharp product instinct for B2B products, and the strategic depth to connect model quality to commercial outcomes. What You Will Do Define and drive the product strategy and roadmap for the eSims product area, directly tied to company OKRs and revenue goals Partner daily with a team of mathematicians to translate complex model improvements into prioritized, scoped product initiatives with clear success criteria Diagnose model performance issues (margin variance, player-pair imbalances, market correlation gaps) and frame them as product problems with measurable outcomes Make high-stakes prioritization decisions — balancing model quality improvements, new title expansion, operator requests, and team capacity Navigate the deepen vs. expand tension: when to fix existing titles vs. when to launch new ones, and how to align commercial, trading, and math team stakeholders around that call Mentor junior PMs and elevate the broader product team's standards — coaching on prioritization, stakeholder alignment, and quantitative reasoning Actively use AI tools (e.g. Claude, Gemini, Codex) in strategy work, discovery, and collaboration with the math team — we are an AI-first company and expect a senior-level point of view on where AI helps and where it doesn't Who You Are 5+ years of product management experience, with at least 2 years in a senior or lead PM role Credible mathematical or quantitative background — academic, professional, or both; you can reason about probability, correlation, margin variance, and model trade-offs without being intimidated Strong mathematical thinker — you approach problems with quantitative rigor, can interrogate model assumptions, set measurable acceptance criteria for model improvements, and translate statistical concepts into product decisions Proven track record working alongside highly technical or quantitative specialists (data scientists, mathematicians, quants) Strong strategic thinker: you connect business objectives to product initiatives and can articulate a compelling vision for a product area you own Deep experience in B2B product management — you understand that your customer is an operator, and you think carefully about the interplay between operator needs and end-bettor experience Sophisticated AI user: not just productivity shortcuts, but embedded AI usage in strategy, discovery, and technical collaboration — and a clear view on where AI isn't yet reliable Excellent stakeholder management: comfortable presenting to C-level leadership, aligning mathematicians and commercial teams Nice to Have Knowledge of the esports ecosystem, competitive gaming, and/or online betting industry Experience with real-time data products, odds feeds, pricing models, or risk management platforms Background in platform or B2B product management where the product is largely invisible to the end user Experience scaling products in a hyper-growth startup environment Familiarity with SQL, Python, or BI tools for hands-on data exploration Experience building or mentoring product teams from the ground up
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Role Purpose : The Senior HR Coordinator is an experienced HR operations professional who manages complex employee lifecycle activities end-to-end, acts as a quality control point for the wider HR Ops team, and provides enhanced support on payroll, benefits, and employee relations cases. The role bridges frontline execution and team leadership, mentoring junior coordinators and contributing to process improvement and global HR projects.
At Rohlik, growth is built on performance, speed and smart decisions. We operate across multiple European markets, and paid search plays a major role in how customers discover us, shop with us and come back. We’re now looking for an SEM Manager who will own and scale paid search across all Rohlik Group brands — Rohlik.cz, Kifli.hu, Gurkerl.at, Knuspr.de, Sezamo.ro and future markets. This is a high-impact role with group scope, multi-million-euro budgets, and real influence on acquisition, revenue and profitability. If you enjoy performance marketing, data, AI and making things scale, this role is for you. Why this role is exciting * You’ll own group-wide SEM across multiple European brands and markets. * You’ll manage multi-million-euro budgets with real impact on growth and profitability. * We are an AI-first company — you’ll help build and use automation and AI tools to scale performance. * You’ll work across Brand, CRM, Product and local markets to shape full-funnel impact. * This is a role with both hands-on ownership and the opportunity to mentor and grow others. What you’ll do You’ll be responsible for the full SEM agenda across the Group — from strategy and budget ownership to optimisation, tooling and team support. You will: * Own the group-wide SEM strategy and budgets across Google Ads, Microsoft Ads, Performance Max, Shopping, Search and emerging retail media channels * Analyse performance end-to-end — from impressions to margin — and turn data into clear actions, insights and forecasts * Help develop, deploy and improve automation and AI solutions (scripts, GPT-powered copy generation, ML-based bidding models, etc.) * Audit and optimise accounts continuously: keyword research, feed quality, negative keyword governance, Quality Score, campaign structure and testing frameworks * Own and evolve the SEM tech stack, including evaluation and integration of tools like SA360, feed management, attribution, server-side tagging and consent-mode solutions * Work closely with Brand, CRM, Product and local teams to align messaging and maximise business impact * Support and mentor junior SEM specialists, helping build playbooks, training and best practices * Stay on top of market changes — AI, privacy, SERP shifts, platform updates — and turn them into meaningful experiments What we’re looking for * 3–5 years of hands-on SEM experience, ideally in large e-commerce or marketplace environments * Proven ownership of six-figure monthly budgets and solid results on CAC, ROAS and profitability * Deep knowledge of Google Ads (including P-Max & Shopping) and Microsoft Ads * Experience with SA360 or similar bid-management platforms is a strong advantage * Strong analytical mindset — advanced Excel / Google Sheets, basic SQL, and dashboarding experience (Looker Studio or similar) * Familiarity with modern AI / ML solutions and practical understanding of how to use them in performance marketing * Leadership mindset — prior mentoring or team support experience is a plus * Advanced English is required; other languages such as Czech, German or Hungarian are a plus What’s in it for you * Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly. * Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. * Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust. * Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. * Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. * Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. * Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz. * Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. * A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. * If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us? #LI-FK1