VP of Commercial

Disguise

Role: Lead Engineer - Commercial Systems Department: Operations Reports into: VP of Commercial Operations Location: London, UK (hybrid) ROLE SUMMARY We’re looking for a Lead Engineer to take ownership of developing and optimizing our user-facing commercial platform. This platform is at the heart of how customers interact with our products, so you’ll have a big impact on shaping both user experience and business operations. You’ll be joining our Commercial Operations team, while collaborating heavily with the wider engineering team, finance, sales and operations. Together, you’ll develop and deliver a system that evolves alongside our customers’ and business’s changing needs. We’re looking for an engineer with a strong proficiency in our technology stack that can hit the ground running and is passionate about building successful products or systems. The role will be a mix of hands-on development and project management. You need to be able to translate the business vision into code and interact with a wider group of stakeholders. You’ll be comfortable in dealing with lots of moving pieces; you’ll have excellent attention to detail; and you’ll be comfortable with new technologies and systems.  KEY RESPONSIBILITIES * Act as a project manager for the various releases; communicate timelines to key stakeholders, advise on the roadmap, define best practice, etc. * Manage and mentor junior developers * Build and maintain APIs, services, and systems through multiple platforms, languages and technologies * Build scalable and robust backend solutions leveraging proper database optimizations * Build and maintain Vue controls and components to expose functionality to end users * Coordinate with other developers, UX designers and data engineers to ensure successful delivery of key milestones * Work heavily with other development teams within the organization to lend your expertise to other company applications * Review other developers code and pull requests, including code reviews and quality assurance testing * Assist the Support team members in customer inquiries, solving and troubleshooting problems and responding to support requests both internally and externally * Assist with troubleshooting, debugging, and deployments where necessary * Be able to take a feature and break it down into manageable tasks for implementation REQUIRED SKILLS & QUALIFICATIONS  * 5+ years software dev experience (ideally with some experience through a full product lifecycle, from ideation to deployment). * Project management experience and Product-minded: ability to think about the why and not just the how. * Strong proficiency in Vue on the frontend * Strong proficiency in Django and/or Laravel on the backend * Proven experience building integrations with existing business systems and processes (ideally Stripe, Salesforce, Netsuite, or similar and licensing management systems) * Experience leading and/or mentoring junior developers * Comfortable with legacy systems, including SOAP * Experience/willingness to use AI tools like Claude Code to improve productivity without impacting quality * JIRA, GitHub, ProductBoard or other project management tracking and ticketing tools * Git source control including proficiency with branches, pull requests, and code reviews * Strong REST understanding and implementation experience, servicing public and private APIs, including OpenAPI spec and documentation * Exposure to standard AWS based product stacks, and associated secondary tooling for documentation, testing and deployments NICE TO HAVE * Basic design/UX sensibility * Nuxt.js * Tailwind CSS  * Experience or familiarity in the live events, film, production, or entertainment industries About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment.    Don’t Disguise your differences. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere.    Our values * Honest. We are real with ourselves and our clients and share our ideas with openness and transparency.  * Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game. * Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest. * Resilience. We don’t give up until we find the right solution, even if it means going outside our remit. * Belong.  We create an environment where everyone feels like they belong and is empowered to do their best work.   Our benefits * We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: * Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory * Hybrid working between home and our offices (dependent on role and location) * Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes * Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries * Belonging policies -  including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning * Training, coaching & mentoring

DEPT

VP Of Delivery DACH, Experience & Engineering Hamburg/Berlin/Cologne, hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market. As the VP of Delivery, Experience & Engineering (E&E), you will be responsible for the overall coordination of all crafts to ensure the successful delivery of projects across DEPT®’s portfolio. This role requires strategic oversight, operational excellence, and the ability to foster strong cross-functional collaboration to deliver high-quality outcomes efficiently and profitably. This position requires a deep understanding of agency operations, knowledge of at least one of digital experience and digital engineering delivery, and the ability to lead high-growth, cross-functional teams and bring confidence and expertise to client conversations.  The VP will focus on orchestrating all our experience and engineering service line delivery, ensuring that quality and profitability targets are met and that client outputs are delivered to a high standard.  They will also focus on the key processes and interconnections that enable that delivery - delivery processes, project management, resource forecasting, workflow optimisation, risk management, and talent development in the delivery team.  You will act as a key interface between Growth, Client Services, and Delivery, ensuring seamless business onboarding, optimized workflows, and consistent delivery excellence. WHAT YOU’LL DO: * Delivery Leadership: Oversee the coordination of all craft teams, ensuring successful project delivery with a focus on quality, efficiency, and profitability. * Operational Excellence: Standardize best practices and optimize workflows to drive operational efficiency, resource utilization, and continuous improvement. * Client Onboarding: Collaborate with Growth and Client Services teams to ensure new business is onboarded effectively and RFP responses are robust from a delivery perspective. * Escalation Management: Work closely with Client Services to proactively manage project escalations, developing effective de-escalation strategies to maintain client satisfaction. Where escalations are critical, directly assume operational steering of the affected project team to stabilise delivery. * Continuous Improvement: Champion a culture of continuous improvement, leveraging data-driven insights to refine delivery methodologies and enhance performance. * Innovation & Scalability: Focus on scaling delivery capabilities, fostering innovation, and implementing best practices to support complex, multi-million-euro enterprise initiatives. * Cross-Functional Collaboration: Act as the organisational glue between VP of Engineering, VP of Experience, VP of PMO and the VP of Client & Growth, bringing together delivery and commercial perspectives to align on strategic priorities and ensure cohesive project execution. * Performance Monitoring: Establish key performance indicators (KPIs) to track project delivery quality, team success, client satisfaction, and financial performance. * Financial Sign-Off & Governance: Serve as the business-responsible approver for all invoices, client contracts, staff employment contracts, and freelance agreements, ensuring financial and legal governance across the region. * Weekly Delivery Reporting: Own the preparation and hosting of the weekly delivery meeting with the SVP of Delivery and the Head of Market, aggregating data and insights from multiple internal sources to provide a comprehensive delivery status update. * Internal Stakeholder Management: Maintain active dotted-line relationships with HR Business Partnering, the People Team, Recruitment, and Resource Management, ensuring alignment on people, capacity, and organisational topics. WHAT YOU BRING: * Proven experience in senior delivery leadership roles within the technology or digital services industry. * Strong background in managing cross-functional teams across multiple disciplines (engineering, strategy, design, data, etc.). * Demonstrated success in optimizing delivery operations, resource management, and workflow efficiency. * Strong understanding of client onboarding processes, RFP management, and project lifecycle management. * Excellent problem-solving, decision-making, and conflict resolution skills. * Experience in scaling delivery functions to support complex, large-scale enterprise projects. * Exceptional communication and leadership skills, with the ability to inspire and motivate teams across regions. * Strong commercial acumen with an ability to align delivery operations with business growth objectives. * Authority and experience in signing off invoices, contracts, and legal agreements as business-responsible approver. * Demonstrable experience managing complex internal stakeholder networks including HR, Recruitment, and Resource Management. * Deep understanding of multi-tier margin structures (project margin, gross margin, contribution margin) and non-billable cost management. WHO YOU ARE: * A strategic operator with a hands-on approach to solving complex challenges. * A collaborative leader who thrives in cross-functional environments. * Passionate about driving operational excellence and continuous improvement. * Adept at leveraging data to inform decision-making and enhance performance. * Committed to fostering a culture of innovation, diversity, and inclusion. * Comfortable operating at the intersection of commercial, operational, and people agendas. * A natural connector who bridges craft teams and client-facing functions to create coherent delivery outcomes. * Willing to roll up your sleeves in a crisis - stepping into project operations when the situation demands it. WE OFFER: * Flexible, hybrid working policy (1-2 days at the office, depending on location); * Company pension scheme. * Lease bike options / JobRad and 25% subsidy for the Deutschlandticket. * Occasional breakfast/lunch at the office, Smoothie Tuesdays. * Stay happy and healthy with a contribution to your health through the OpenUp platform; * €50 personal monthly allowance via our dedicated benefits apps for use across daily expenses and lifestyle perks. * Future Bens - Exclusive access to sustainable, healthy products at attractive deals. * Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Disguise

ROLE: DATA & ANALYTICS LEAD DEPARTMENT: COMMERCIAL OPERATIONS REPORTS INTO: VP OF COMMERCIAL OPERATIONS LOCATION: LONDON (HYBRID)   About the role: We’re looking for Data & Analytics Lead to take ownership of our commercial data function. Commercial decisions increasingly depend on trusted, forward-looking data, and the bar on our data function has risen from “report what happened” to “define, predict, and steer.” We hold a high volume of data but need the definitions, governance, and ownership to turn it into insight the executive team trusts. This is a newly created role to close that gap. You’ll be the single owner of our data layer; its definitions, its quality, and the insight drawn from it. You’ll be leading a team of three (two data engineers and one senior analyst) and partnering directly with senior leadership. You’ll build deliberately, in sequence: a governed foundation and single source of truth first, then an exec-ready insight layer, then a credible AI and data strategy on top. You’ll be equally comfortable setting technical direction for engineers and translating data into clear narrative for executives. What you will do: * Own metric definitions, the semantic / metric layer, and a living data dictionary across the business, establishing a single source of truth. * Set and enforce data governance: ownership, quality standards, and definition change control, so the business stops debating “whose number is right.” * Direct the data engineering team on the pipelines and models that underpin the function. * Turn data into narrative and forecast, not just dashboards — equipping the exec team with decision-ready insight on pipeline, revenue, retention, and forecasting. * Own exec-facing reporting and the standards the analyst delivers against. * Act as the trusted data partner to the VP and the wider leadership team. * Define where AI and predictive analytics earn their keep (forecasting, scoring, copilots over governed data) and own the roadmap to deliver them. * Lead, mentor, and grow a team of three; set direction and standards, and create a path for junior talent to develop. * Sequence delivery deliberately; foundation, then insight, then AI, recognising that AI built on undefined data fails. Experience we're looking for: * Minimum of 3 years experience leading a data or analytics function * People leadership experience, has managed and developed analysts and/or data engineers. * Strong analytics-engineering depth; semantic / metric layers, dbt or equivalent, and SQL with the credibility to give technical direction to engineers. * Experience across this tech stack (or similar): PowerBI, PostgreSQL, OpenMetaData and AWS. * A track record of defining metrics and building governance and a single source of truth from a messy starting point. * Exec-grade communication: able to turn analysis into clear narrative and recommendation for a senior audience. * Ability to produce and present high quality analysis to both technical and business stakeholders Nice-haves: * SaaS, software, or subscription-business exposure (recurring revenue, retention / NRR, usage telemetry). * Hands-on experience with modern BI and forecasting tooling, and a pragmatic view on applied AI / ML. * Experience through a hardware-to-software shift or a wider commercial transformation. * Python automation skills Behaviours and traits we're looking for: * Product-minded: thinks about the why, not just the how. * A natural curiosity to learn and a 'can do' mentality with a strong preference to suggest solutions rather than just identify problems * Dynamic and quick to respond to changes, works well under pressure, and with other teams * No Ego: A win for the team and for our customers About Disguise Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle. We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment.    Don’t Disguise your differences. Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere.    Our values * Honest. We are real with ourselves and our clients and share our ideas with openness and transparency.  * Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game. * Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest. * Resilience. We don’t give up until we find the right solution, even if it means going outside our remit. * Belong.  We create an environment where everyone feels like they belong and is empowered to do their best work.   Our benefits * We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include: * Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory * Hybrid working between home and our offices (dependent on role and location) * Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes * Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries * Belonging policies -  including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning * Training, coaching & mentoring