Cowshed Nail Technician (Part-Time) - Soho House Chicago

Soho House

The Role… At Soho House, a Health Club Host is the face of the fitness and Spa area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained. What we are looking for... A successful Health Club Host for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. Main duties… * Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk; * Controlling flows – ensuring safe practices of Members and Guests; * Responsible for procedures related to opening and closing of the departments; * Accounting of bill payments, via Book4Time; * Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled; * Ensure cleanliness of departments, changing rooms, and group training studios on daily basis; * Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room; * Transportation of dirty towels and trash from the changing room(s); * Restocking of amenities changing room(s); * Reporting of any defects in changing room(s) and/or in the Gym; * Vacuum, sweep, and mop daily; * Sanitization of equipment; * Understanding and knowledge of property amenities and services; * Assisting guests as needed; * Performs other duties as assigned by supervisor/manager. Requirements… * Minimum of 2+ years’ experience in similar capacity * Flexible schedule * Capability to stand for many hours * Detail & Service Oriented * Experience in reception or office management * Ability to multitask and work in a fast paced environment * English language is a must. Benefits: * RAL: € 23.740,00 * Staff Canteen * Soho Friends Membership * Monthly Staff Screenings & Staff Gym Classes * 50% Discount on Cowshed Spa * 50% F&B Discount * Global Benefits: Any Bedroom, Any House, € 100 per night * 50% Discount Public Restaurants * Birthday Gift: 1 day OFF + Voucher * House Hero and Introduce a Star Program * Corporate Benefits (access discounts platform)

Soho House

The Role…   At Soho House, as a Lead Therapist, you will oversee the daily operations of the therapy team, ensuring the highest standards of client care and service excellence. You will lead by example, providing expert treatments while mentoring and supporting your colleagues to deliver an exceptional wellness experience for our members and guests.  This role requires outstanding technical skills, strong leadership abilities, and a passion for holistic health and wellbeing.  ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Deliver a range of high-quality therapeutic treatments consistent with the club’s standards and member preferences  * Supervise, train, and mentor junior therapists, ensuring continuous professional development and adherence to protocols * Manage daily treatment schedules, ensuring optimal team productivity and member satisfaction  * Maintain an up-to-date knowledge of new therapies, products, and industry trends to enhance service offerings  * Ensure compliance with hygiene, health & safety, and licensing regulations at all times  * Handle member enquiries, feedback, and complaints with professionalism and discretion  * Collaborate with Spa Manager and other departments to coordinate wellness events, promotions, and marketing initiatives  * Manage stock levels of therapy products and equipment, placing orders as needed  * Lead regular team meetings to foster communication, motivation, and continuous improvement  * Maintain detailed client records and treatment documentation in line with confidentiality policies  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... A successful Lead Therapist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  * Extensive experience as a qualified therapist with a broad range of treatments  * Proven leadership experience within a spa or wellness environment  * Excellent communication, coaching, and interpersonal skills * Ability to motivate and inspire a team in a high-end service setting  * Strong organisational skills and attention to detail  Desirable:  * Relevant therapy qualifications (e.g., massage, beauty, holistic therapies)  * Additional certifications in advanced or specialised treatments  * Knowledge of spa software and booking systems  * NVQ levels 2 & 3 qualified    Physical Requirements:  * Must be over the age of 18  * Must be able to seize, grasp, turn and hold objects by hand  * Able to work on your feet for at least 8 hours  * Occasionally kneel, bend, crouch and climb as required

Soho House

The place…   Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space.  Job Purpose As a Spa & Gym Recepcionist with Soho House, your role is to make sure that our members and guests have an amazing experience every time. You will deliver an excellent first impression and a warm greeting to everyone as they come in. You will showcase our Values: Collaboration, Simplicity, Kindness and Passion.    Main Duties * Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly. * Well- versed on standard operating procedures, menus, amenities and collect laundry for Housekeeping Department. * Learn about all the different services and how much Soho House Gym & Spa has to offer. * Maintain a clean, sanitary and safe environment: reception area. * Manage members lists, bookings Spa services and Booking personal training classes * Support, direct, solve problem in real- time to ensure any guest related concerns are addressed straight away. * Build a positive relationships with members and guest. * Communicate and red flag any feedback to the management team. * Influence a fun and positive atmosphere by being approachable and professional. * Welcome new hire and train everyone to the Soho House standards ie: Steps of service, Soho House knowledge. Requirements A successful Spa & Gym Receptionist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. * Strong attention to details * Excellent customer service * Fluent in English and Spanish * Organised and reliable Ability to handle feedback to achieve member satisfaction * Ability to multitask and work in a fast-paced environment * Ability to understand and follow written and verbal instructions * Excellent interpersonal, communication and problem solving skills.    What we are offering? * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Team Room Rates; Any Bedroom, Any House, $100 a night * Birthday Day Off * Discount on Cowshed products and Soho Home (up to 50%) * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more