Account Manager, DACH Enterprise — German-speaking

Mentimeter is an engagement company with a simple goal: to make every leader better. Through

interaction, insights and recommendations, its platform helps organizations turn participation into better understanding and

stronger performance.

Founded in Stockholm in 2012, Mentimeter is used by 20 million people each month across 1.3

million organizations. At Mentimeter, we believe better leadership starts with listening and that the strongest results are

achieved together. That’s why we foster a culture built on curiosity, collaboration and shared ownership. By joining us, you’ll

help leaders turn participation into deeper understanding and stronger performance, advancing our ambition to help more than one

billion people listen, learn and work better together.

We are now looking for an Account Manager for our DACH

Enterprise customers​ — a commercially driven relationship builder who wants to take full ownership of revenue growth

across an existing portfolio of strategic customers.

This is a key role in one of Mentimeter’s most important markets. Your

mission will be to grow and retain our existing DACH Enterprise customer base by identifying expansion opportunities, owning

renewals, building senior customer relationships, and turning customer insight into measurable revenue growth.

This is not

a purely reactive account management role. We are looking for someone who can create commercial momentum, manage a broad portfolio

with discipline, and build trust with German-speaking Enterprise buyers who value credibility, structure, patience and a strong

business case.

You will work closely with Customer Success Managers, Sales Development Representatives, Marketing, Sales

Operations and Product-led growth teams. At the same time, this is a role for someone who enjoys ownership and autonomy. You

should be comfortable operating in a scale-up environment where not everything is fully built yet, and where your ability to take

initiative, make smart prioritisation decisions and move opportunities forward will matter.

Why this role is

exciting​

You will join a global SaaS company with strong product adoption, an international team and a large

existing customer base to grow from.

• Own commercial growth across an existing

Enterprise customer portfolio in the DACH market

• Combine strategic relationship-building with clear revenue

ownership

• Work with customers across HR, L&D, Communications, Enablement and senior leadership
• Build trust

with complex Enterprise organizations and help them expand the value they get from Mentimeter

• Shape how we scale customer

expansion in one of our most important markets

• Join a global, English-first company with strong product adoption and a

highly international team

• Have real autonomy while being backed by a collaborative commercial organization
• Work

from Stockholm or Berlin in an English-first, highly international environment

What you will

do​

• Take full commercial ownership of our existing

DACH Enterprise customer portfolio

• Drive revenue growth through expansion, upsell and cross-sell opportunities

• Build and manage a strong pipeline of customer expansion opportunities
• Own renewal processes and work proactively to

protect revenue and prevent churn

• Develop long-term, strategic relationships with senior stakeholders across customer

organizations

• Act as a trusted commercial adviser by understanding customer goals, business needs and value drivers

• Identify account growth potential by using customer insights, product usage data and commercial signals
• Prioritize

accounts and opportunities based on revenue potential, risk and strategic value

• Lead commercial conversations,

negotiations and contract discussions with customers

• Create fair, sustainable and value-driven agreements for both the

customer and Mentimeter

• Collaborate closely with Customer Success Managers, Sales Development Representatives, Marketing,

Sales Operations and Product-led growth teams

• Contribute to building a scalable, best-in-class approach to Enterprise

customer expansion in the DACH market

You will thrive in this role

if you are motivated by owning a number, building trusted customer relationships and turning account potential into measurable

revenue growth.

• Consistently grow revenue across your existing customer

portfolio

• Build a healthy and predictable expansion pipeline
• Forecast accurately and manage your opportunities

with structure and discipline

• Develop strong relationships with senior customer stakeholders
• Understand customer

needs and translate them into clear commercial opportunities

• Proactively identify churn risks and take action before they

become renewal issues

• Use data and customer insight to make smart prioritization decisions
• Balance long-term

relationship building with clear commercial outcomes

• Collaborate effectively across teams while still driving your own

work forward

This is not a purely reactive account management role. We are looking for someone who actively creates

opportunities, drives commercial momentum and takes ownership from insight to closed revenue.

You will be

supported by:​

• Strong lead generation from our Marketing and Product teams
• Sales Development

Representatives who support lead qualification and opportunity creation

• Customer Success Managers who partner closely

with you on strategic accounts

• Marketing and Sales teams who support with account analysis, campaigns and commercial

tactics

• A Sales Operations function to support process, data and systems
• Professional tools and data sources,

including Salesforce, Intercom, Mixpanel and Google Analytics to manage your pipeline, understand customer signals and identify

expansion opportunities - making informed commercial decisions

To

succeed in this role, we believe you bring:

• Native or professional fluency in German​ business

language, as your primary focus will be the DACH market

• Professional-level English, as Mentimeter is an English-first

company and we sell globally

• Previous B2B SaaS sales experience, ideally at least 3+​

years​ or equivalent depth in a complex commercial environment having worked with account management, expansion

sales, customer growth or enterprise sales

• Experience owning commercial targets and driving revenue growth across an

existing customer portfolio

• Strong pipeline management, forecasting and opportunity qualification skills
• The

ability to identify, create and close expansion opportunities with existing customers

• Confidence in leading commercial

conversations with senior stakeholders

• Strong negotiation skills and an understanding of software contract terms and

conditions

• The ability to use data, customer insights and business signals to assess opportunities and make informed

decisions

• A structured way of working, with the ability to manage many customers and opportunities in parallel

• A proactive, high-energy working style with the ability to create momentum independently
• A genuine motivation to

build long-term customer relationships while also driving clear commercial outcomes

Nice to

have​

• Previous sales or account management experience from the German or

broader DACH market

• Experience selling into HR, L&D, Communications, Enablement, EdTech, HRTech or MarTech

buyers

• Experience working with Enterprise customers and multi-stakeholder buying groups
• Experience managing

renewals and expansion in a land-and-expand SaaS model

• A bachelor’s or master’s degree in any relevant field

Not required​

• Although this role is located in our Stockholm office, you are not required to

speak Swedish. Mentimeter is an English-first organization, and our daily work is carried out in English.

• You do not need

people management experience. This is an individual contributor role with full commercial ownership.

• You do not need to

come from our exact domain, although it's a plus. What matters most is that you can learn our buyers’ world quickly, build

credibility with Enterprise stakeholders and turn customer value into commercial growth.

📍 Location

(Onsite vs Hybrid)​

This role can be based in either our Berlin​ or

Stockholm​ office. We work together onsite most of the week, while offering flexibility to work from home up to

two days per week. If you are based in Stockholm, you should expect regular travel to Berlin for client meetings, team meetings

and close collaboration with the local team.

Our

end-to-end recruitment process is designed to help us get to know your experience, skills and potential, while also giving you a

clear understanding of the role, the team and Mentimeter.

• Personality and logical ability assessments
• Business case
• Competence interview
• Culture

interview

• References and offer

Compensation at Mentimeter​

At Mentimeter, we believe in fair and

transparent compensation that grows with you.

We strongly believe in the power of togetherness, and we put a lot of effort

into collaboration, teamwork, and helping each other whenever needed. We believe that every part of Mentimeter, from Sales

Development Representatives and Account Executives to Frontend Developers and Marketing Managers, contributes equally to our

continued success.

To foster and emphasize this culture and way of working, we apply a non-commission-based salary model in

our sales roles, which has proven to be very successful and appreciated across the team.

The salary range for this role is

SEK 50,000–SEK 60,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early

development to deep expertise and meaningful impact.

Where an individual is placed within the range depends on

factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements.

We’re committed to

supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build

skills and contribute to our mission.

In addition to your monthly salary, we offer a comprehensive benefits package—learn

more about it here: https://www.mentimeter.com/benefits/stockholm

What Mentimeter can offer

​At Mentimeter we can offer a

diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development

for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant

education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will

be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s

not all about work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a

competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter​

At Mentimeter, we believe AI helps us work smarter - but it

never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a

sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning,

decisions, and interactions always come from people. AI strengthens our work, but it does not define it. At Mentimeter, we’re

not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and

grow together.

Culture at Mentimeter

​At Mentimeter we believe in giving everyone a voice - regardless

of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A

platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants

who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not

strictly required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture

by visiting our Culture page.

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