AI Value & Insights Associate

LeoVegas has a clear ambition: to be the global leader in embedding AI across the business, giving every player a superior

experience delivered in the most efficient way possible. To get there, we have set up a central AI Hub, led by our Chief AI

Officer, that works hand in hand with AI Champions in every function. As an AI Value & Insights Specialist in the AI Hub's

Business team, you will make sure we know the value AI is creating, how we compare with the market and that every colleague gets

the help they need to use AI well. You will own three areas: tracking the financial and business impact of our AI programme

together with Finance, benchmarking how competitors and leading companies use AI, and running our AI Helpdesk as the first point

of contact for AI questions across the company.

You will work with the AI Hub team, functional AI Champions, Finance, Product & Technology, HR, Comms, Security and Legal, and

report insights to AI and business leadership. It is a broad, highly visible role at the heart of a company-wide AI

transformation, ideal for an analytical, curious person who enjoys both numbers and people and wants a front-row seat to how AI is

changing the iGaming industry.

• Building and maintaining the AI KPI framework and dashboards, tracking adoption, productivity gains, costs and ROI across the

AI portfolio in partnership with Finance

• Setting baselines and measure the before-and-after impact of AI use cases, turning results into clear financial reporting for

leadership

• Running ongoing competitor and market benchmarking of AI in iGaming and beyond, covering player-facing features, internal use

cases and AI maturity

• Turning benchmarking findings into actionable insights and recommendations that feed our AI strategy and use case

prioritisation

• Setting up and running the AI Helpdesk, answering colleagues' questions on AI tools, access, guidelines and use cases, and

routing complex requests to the right experts

• Building and maintaining a self-service knowledge base (FAQs, guides, prompt libraries) and use helpdesk insights to spot

adoption barriers and training needs

• Strong financial acumen, with experience building business cases, ROI models and KPI dashboards (e.g. Excel, Power BI, Tableau

or similar)

• Excellent communication skills in English and a strong service mindset, able to explain AI and numbers clearly to non-technical

colleagues at all levels

• Experience setting up or running internal support or helpdesk processes, or working with service management tools (e.g. Jira

Service Management)

At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we

trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a

fast-paced and agile environment across 19 offices worldwide.

In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we

pounce and make it happen!