Delivery Manager

Atlar is the AI-native treasury platform used by today’s leading growth companies to manage cash, payments, forecasting, and

liquidity in one place. Teams at Lovable, GetYourGuide, Storytel, Tide, Trustly, and Zilch use Atlar to connect their banks and

ERPs in a single platform, save thousands of hours of manual work, unlock idle cash, and reduce errors at scale.

Atlar is headquartered in Stockholm, Sweden, and backed by Index Ventures, investors in category-defining companies such as Adyen,

Revolut, Figma, and more.

The delivery function at Atlar strives to deliver value to our customers by implementing Atlar’s products for new customers and

supporting them throughout the customer lifecycle.

• Work with new customers to deeply understand their current work flow, pain points and obstacles to full rollout. Problem solve

alongside customers and Product/Engineering as needed.

• Act as a strategic consultant and single point of contact for customers as you guide them through Atlar setup, best practices

and ongoing usage.

• Manage the customer relationship by being the single point of contact during delivery, and engage with the customer in weekly

meetings, and more.

• Ensure fast, thorough, and complete onboarding of new Atlar customers by leading and educating new customers on Atlar’s

functionality and best practices.

• Ensure complete integration between Atlar and new customers’ financial partners (e.g. banks/ERP), by project leading the

integration process end-to-end with those partners.

• Drive product usage, high NPS, and revenue for Atlar by ensuring there are no unnecessary delays in the implementation process,

and continuing to sell the customer on why implementing Atlar is a high-value initiative.

• Partner closely with the Product/Engineering team to ensure customer feedback is reviewed and prioritised. Help facilitate

product workshops as necessary.

• Minimum 3 years of experience with exceptional performance in customer success, management consulting, project management,

product operations experience, or similar.

• Experience running complex implementation projects with multiple workstreams, leveraging exceptional project management and

time management skills.

• Excellent verbal and written English communication skills, with the ability to conduct deep discovery to understand true needs,

and manage customer expectations and potential concerns.

• Proven track record of ability to work with technical counterparts in Product and Engineering to share feedback, troubleshoot

and ideate workarounds as needed.