Operations Development Manager – SmartCard Personalization Center
Technology Nexus Secured Business Solutions ABOm tjänsten
A specialist in identity, secure transactions, and digital services, IN Groupe is the global leader in secure identity and trust
services. Every day, our 4,000 employees across 40 countries work to ensure that everyone has access to a reliable and secure
identity, both in the physical and digital worlds. With our solutions and our international network of 10 R&D centers, we support
governments and businesses in more than 130 countries.
Joining IN Groupe means helping to shape the future of the identity and secure transaction market. Become part of our
international teams — driven by innovation and proud to design solutions that make life easier and protect personal data for
millions of people around the world.
We are looking for an experienced operations professional to strengthen the performance and long-term development of our
Personalization Center.
This is a broad role combining operational leadership, production development, supply chain, inventory management and continuous
improvement. You will connect customer requirements with operational delivery, ensuring that processes, systems and teams work
effectively together.
About the role
You will take an end-to-end view of the Personalization Center, from product and customer onboarding through production readiness,
material availability and delivery. Your responsibility will be to improve operational reliability, efficiency and scalability
while maintaining quality and continuity.
Working closely with the Head of Production and colleagues across Product, Development, IT, Supply Chain, Quality and Sales, you
will establish clear priorities and drive improvements across functional boundaries.
The role requires both a broader business perspective and close involvement in daily operations. You should be comfortable
assessing the operational implications of a new customer requirement, analysing inventory data and working directly with
production colleagues to understand and resolve process challenges.
What you will do
- Ensure new products and customer solutions are prepared for production with operational feasibility, capacity, quality and cost
in mind.
- Drive continuous improvement of production processes and workflows, applying Lean principles to reduce complexity and improve
efficiency.
- Strengthen inventory planning, stock accuracy, material availability and inventory lifecycle management, working closely with
Finance and Supply Chain.
- Strengthen knowledge sharing, reduce dependencies on individual expertise and support operational resilience and business
continuity.
What you bring
- A degree in engineering, industrial engineering, production management, supply chain or a related field, or equivalent relevant
experience.
- Substantial experience in operations, production engineering or manufacturing, with responsibility for process and performance
improvement.
- A structured and pragmatic approach, with the judgement to balance immediate delivery requirements with longer-term
development.
Experience that would be an advantage
Why join us?
This role offers the opportunity to influence both the operational performance and future development of our Personalization
Center. You will work closely with experienced operational and technical colleagues, with a broad remit to strengthen processes,
improve delivery and prepare the operation for new customer requirements and growth.
We welcome applications from experienced professionals who combine operational understanding, technical curiosity and the ability
to implement lasting improvements.