
Civitta · Ukraine
Join Civitta - an international company with 750+ colleagues across 20+ countries. We focus on management consulting, funding, and digital solutions. Originatin...
Join Civitta - an international company with 750+ colleagues across 20+ countries. We focus on management consulting, funding, and digital solutions. Originating from Central and Eastern Europe, we also deliver projects across Central Asia, the Middle East, and the United States.
Support governments, universities, corporations, and start-ups in building innovation ecosystems. We help design and implement programs that strengthen R&D, entrepreneurship, and access to funding. If you’re interested in innovation policy and start-up growth, this is where strategy meets execution.
Take the step towards your journey with us and join us as a SeniorConsultant | Innovation and Startup Ecosystem in Ukraine.
Join Civitta - an international company with 750+ colleagues across 20+ countries. We focus on management consulting, funding, and digital solutions. Originating from Central and Eastern Europe, we also deliver projects across Central Asia, the Middle East, and the United States. Support governments, universities, corporations, and start-ups in building innovation ecosystems. We help design and implement programs that strengthen R&D, entrepreneurship, and access to funding. If you’re interested in innovation policy and start-up growth, this is where strategy meets execution. We are partners in multiple projects for the European Commission to bring new innovation to the defence sector and shape the future defence ecosystem. If you would like to have your say in it, then join us as a Defence Expert / Senior Consultant for Defence Programmes.
❗NOTE: This is an Ongoing Opportunity - We're Always Hiring Top Talent 🚀 As Dedale is committed to continuous growth and building a team of exceptional talent, this position remains open year-round. We are not bound by a specific hiring quota, but are focused on finding the right long-term fit for both the role and our culture. If you see this posting, it means that we are actively reviewing applications! ABOUT DEDALE: Dedale is the differentiating source of strategic intelligence in the technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10,000 market professionals to deliver on-the-ground strategic intelligence to investors and corporates, with a core focus around North America and Europe. Our team gathers top talents with diverse and international backgrounds. Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors. OUR CULTURE: Dedale gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others). The leadership team is composed of experienced investment professionals & management consultants (ex-McKinsey, BCG Project Leaders & managers). Our advisory board is extremely high profile, including some of the most successful investors worldwide (incl. Managing Partners of the largest PE and Growth Equity funds, and Tech unicorn entrepreneurs). We seek to develop a dream team of outstanding investment analysts with strong academic and professional achievements and a passion for investing and technology. YOUR ROLE: * Conduct deep fundamental research on software & technology companies * Perform strategic due diligence and financial analysis on publicly listed and privately owned software & technology companies * Leverage both quantitative modeling and qualitative insights generation through expert interviews * Collaborate with a strong team of peers and experienced ex-Tier 1 management consultants contributing to the research * Deliver high-quality and valuable deliverables that will support decision-making on multi-million investments * Communicate your research findings internally and externally * Naturally grow in the team to take on more and more responsibilities and develop yourself as a strong professional * Daily monitoring of the already identified companies * Preparation of financial research and analysis, strategic screening, and communication materials for our members * Leading interviews in English with professional experts * Support on process improvement and new companies screening YOUR PROFILE: Across the firm, we attract motivated, intellectually curious, and analytically rigorous young professionals who are passionate about learning and creating impact. It's highly likely you'll move forward in the process if: * You are a Tier 1 engineering/business school graduate specializing in Business/Corporate business/Corporate finance/Engineering/Strategy * You have 3-4 years of relevant experience in strategy and business (with several internships in finance/tech/startup or corporate company) * You have excellent analysis skills and excellent Excel abilities * You deliver strong verbal presentations and great slides to support it * You have a strong strategic thinking mind - you know how to look for key inputs and do smart correlations * Strong oral and written communication skills in English are a must. French, German, or Italian language ability is a plus. CHERRY ON THE CAKE: * You like collaborating as a team and delivering your best as an individual * You are passionate about technology, innovation, and investment RECRUITMENT PROCESS: * Synthesis and Excel test * 1st interview with an Associate * Case Study and Debrief with a Manager * Final on-site interview with Managing Director and the HR team
ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale. ABOUT THE ROLE: As a Sr Strategic Engagement Manager at Parloa, you will lead our most critical enterprise engagements, guiding organizations through complex AI and customer experience transformations while ensuring measurable business impact. This is a highly strategic, customer-facing role where you operate as the central orchestrator across delivery, stakeholders, and long-term value realization. You will sit at the intersection of transformation strategy, enterprise delivery, and AI innovation, translating executive ambition into scalable outcomes while partnering closely with Account Executives, Solution Engineers, Value Consultants, and our partner ecosystem. This is your opportunity to lead large-scale AI and CX transformations for global enterprises, owning strategic engagements end to end while shaping how organizations adopt, scale, and realize value from agentic AI. AREAS OF OWNERSHIP: * Lead strategic enterprise engagements end to end, owning success plans, KPIs, and measurable business outcomes from initial deployment through long-term value realization * Translate executive-level AI and CX strategies into tangible impact across multiple business units, regions, and functions * Orchestrate implementation and delivery, managing timelines, dependencies, and cross-functional execution to ensure seamless, on-time, high-impact go-lives * Build and sustain strong, trust-based relationships with senior stakeholders, positioning Parloa as a long-term strategic transformation partner * Drive value realization through data-driven storytelling, executive business reviews, and clear success narratives * Identify and unlock expansion opportunities by scaling successful initiatives across regions, teams, and use cases * Partner cross-functionally with Account Executives, Solution Engineers, Value Consultants, and partners to align on strategy, execution, and growth * Represent Parloa’s leadership in agentic AI, customer experience transformation, and enterprise innovation in customer engagements WHO YOU ARE: * You bring 8+ years of experience in enterprise software, consulting, customer success, or engagement management, working with large, strategic accounts * You have a proven track record of leading complex enterprise engagements and translating executive vision into measurable business outcomes * You operate with a strong ownership mindset, are comfortable navigating ambiguity, and can align cross-functional teams around shared goals * You have executive presence and are confident influencing senior stakeholders through clear, data-driven communication * You understand AI, automation, and enterprise systems, and can connect technical capabilities to real business impact * You bring a structured, proactive, and collaborative approach, elevating teams through clarity, rigor, and execution NICE TO HAVE: * Advanced degree (MBA or Master’s in Business, Engineering, or a related field) * Exposure to AI, cloud, or data-related domains * Experience working in complex, multi-region enterprise environments OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Expert Interview(s) → Bar Raiser WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package. Salary Range $150,000—$180,000 USD ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.