Sökresultat för "Loyalty Programs"

Åhléns AB

Om din roll Som Chef Lojalitet & CRM hos oss på Åhléns är ditt uppdrag att utveckla och driva vårt lojalitetsprogram och CRM-arbete med syftet att stärka kundrelationer, öka lojalitet och driva lönsam tillväxt. Vårt mål är att bli Åhléns Club ska vara Sveriges mest älskade och säljdrivna lojalitetsprogram. Du ansvarar för att utveckla ett ekosystem av partners för att öka programmets attraktion och relevans - allt för att skapa värde i våra medlemmarnas vardag. En central del av uppdraget är att skapa och omsätta kundinsikter till affärsbeslut. Du säkerställer att vi förstår våra kunders behov, beteenden och värde och driver förflyttningen mot ett mer insikts- och datadrivet Åhléns där kunddata används för att skapa relevans, värde och tillväxt. Du leder ett specialistteam och arbetar nära flera delar av organisationen, från marknad och analys till retail och e-handel. Rollen är både strategisk och operativ där du sätter riktning, prioriterar initiativ och säkerställer att vi använder data och teknik för att skapa relevanta och värdeskapande kundupplevelser. Exempel på arbetsuppgifter:  Leda, coacha och utveckla teamet inom lojalitet och CRM Driva utvecklingen av Åhléns lojalitetsprogram genom innehåll, struktur och erbjudande Säkerställa programmets performance, lönsamhet och KPI-uppföljning Ta fram och prioritera nya initiativ baserat på data, analys och affärsnytta Arbeta med business case och värdering av investeringar inom lojalitet och CRM Säkerställa användning av dataanalys för segmentering, personalisering och utveckling Utveckla strategier för medlemserbjudanden och kundkommunikation Följa och implementera nya möjligheter inom martech- och lojalitetsplattformar Säkerställa att arbetet följer lagstiftning inom dataskydd och integritet Samverka med Åhléns Retail Media för att utveckla nya intäktsströmmar Driva aktivering och utbildning kring lojalitetsprogrammet i varuhus och kundtjänst Vi erbjuder dig: Åhléns har funnits i många svenska hjärtan i över 120 år. Med en lång historia inom detaljhandeln fortsätter vi drivas av ständig utveckling. Hos oss får du vara med på en spännande resa där vi kombinerar vår historia med innovation och nya arbetssätt för att skapa en lönsam och hållbar framtid. Hos oss får du en strategisk nyckelroll där du är med och bygger framtidens lojalitetsaffär i en organisation som inte bara förvaltar utan aktivt utvecklar och testar nytt. Här finns stor möjlighet att påverka, sätta riktning och skapa verklig affärsnytta. Till oss tar du med dig: Flera års erfarenhet av att driva och utveckla lojalitetsprogram eller CRM-arbete Dokumenterad erfarenhet av att skapa affärsresultat genom kundlojalitet och CRM Djup förståelse för kunddata, analys, segmentering och personalisering Erfarenhet av martech- och lojalitetsplattformar som t.ex. Bloomreach och Antavo Erfarenhet av att leda och utveckla team För att lyckas i rollen ser vi att du är en affärsdriven och strategisk ledare som förstår hur kundrelationer skapar värde. Du är kommunikativ och har förmågan att förankra strategier och skapa engagemang för framdrift. Du är analytisk och resultatorienterad, men också nyfiken och nytänkande i hur du utvecklar erbjudanden och kundupplevelser. Åhléns drivs i hög förändringstakt och tempo. För att trivas hos oss behöver även du trivas i förändring och driva utveckling framåt genom att kombinera struktur med innovation. Med dig i laget blir vi ännu ännu bättre! Om rekryteringen Tjänsten är en tillsvidareanställning på heltid och vi ser gärna att du kan börja hos oss så snart som möjligt. Du är placerad på vårt huvudkontor som ligger på Dalagatan 100 i Stockholm. Som en del av vår rekryteringsprocess använder vi Alva Labs arbetspsykologiska tester för att skapa en mer träffsäker och rättvis bedömning. Urval och intervjuer kan komma att ske löpande och tjänsten kan tillsättas innan sista ansökningsdag, så skicka in din ansökan redan idag! Som Chef inom Lojalitet och CRM på Åhléns blir du en del av ett passionerat team som drivs av affärsmannaskap och entreprenörskap. Vi ger dig förtroende och möjligheten att växa i en utvecklande miljö. Med det hälsar vi dig varmt välkommen till Åhléns!

Digitalenta AB

We're looking for an experienced digital Product Owner for a consulting assignment starting in August 2026, for a major international airline. You'll own the backlog for a commercial feature team working with loyalty and customer platforms in a large-scale agile setup. Based in Stockholm, this assignment has a workload of 80% (approx 38 hours/week). About the role: You'll be part of a feature team focused on commercial digital development within a loyalty program. Your primary stakeholder is the commercial side of the business, and your job is to translate their roadmap into prioritized, ready-to-build features - and drive delivery end-to-end. The team works in a SAFe environment with quarterly planning cycles. You'll collaborate daily with developers, product managers, and business stakeholders. Key responsibilities: Own and prioritize the product backlog in line with commercial goals Define and refine features ahead of quarterly planning, ensuring they meet Definition of Ready Break down initiatives into epics, features, and user stories with the team Drive MVPs and lean business cases together with PMs, architects, and SMEs Present initiatives to governance forums and ensure proper reporting Ensure alignment across business areas, tech, and other product teams We're looking for you who have: Proven experience as a Product Owner in an agile environment Strong backlog management and prioritization skills Experience in digital product development with an understanding of technical dependencies Experience with MVPs, business cases, and data-driven decision-making Solid stakeholder management in complex organizations Nice to have: experience with loyalty programs, CRM, or customer data platforms; airline or travel industry background. Practical details: Period: 1 August – 31 December 2026 Workload: 80% (~38 h/week) Location: Stockholm - two mandatory office days per week Start: 1 August 2026 About the assignment For this assignment you will be hired as a full-time consultant by Digitalenta. We offer our consultants a generous package including healthcare allowance, insurance policy, paid vacation days and pension savings. In addition, you'll also have a dedicated consultant manager available throughout your employment with us, in addition to optional networking activities with our network of consultants.

Kindred

Kindred is a members-only home swapping platform that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank. Kindred is revolutionizing the “third option” of travel accommodation, compared to short-term rentals and hotels. Since launching in 2022, Kindred has grown to a global community of 300,000 members across 150+ cities and puts home swapping on the map as a radically more affordable, responsible, and connected way to travel. To support that momentum, Kindred has raised over $150M in capital from some of the most credible investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and founders of companies like Opendoor, Figma, ClassPass, and more. Kindred’s co-founders are proven leaders from the early team at Opendoor ($15B+ exit), who have each built and scaled products that today generate $1B+ annual revenue combined. We’re looking for the world’s top builders, executors, and believers to help us make travel more meaningful. You can learn more about us in Forbes and The New York Times. THE ROLE We're hiring a Director of Lifecycle Marketing to define and scale our member communications strategy. In this role, you'll build a best-in-class, global omni-channel lifecycle engine, optimizing the member experience while developing the strategy, systems, and playbooks that drive engagement across our hosting and traveling flywheel. You'll partner cross-functionally to connect a strong digital product experience with the storytelling and emotional connection of a lifestyle brand, creating personalized customer journeys that deepen engagement and drive long-term loyalty. This is a player-coach role: you'll be hands-on to build Kindred’s lifecycle marketing foundation before scaling impact through a team you hire and develop. As such, success in this role requires equal parts thought leadership and execution. You'll constantly prioritize opportunities, identify the highest-leverage member problems to solve, and build the systems and experiences that drive meaningful business impact. This role is ideal for someone who combines creativity with strong technical, analytical, and operational skills and thrives in a fast-paced, collaborative startup environment. You will be Kindred’s first Lifecycle marketing hire, where you will establish and lead Kindred’s lifecycle marketing function and report into the Head of Growth. WHAT YOU'LL DO * Own hosting and travel activation communications experience: Own the strategic roadmap, execution, and optimization of customer communications across email, SMS, push notifications, in-app messaging, and emerging lifecycle channels. Optimize existing programs, as well as leverage insights to iterate and launch new strategies to activate Kindred members across various audience segments. * Establish Lifecycle function. Establish cross-functional processes for campaign execution, measurement, and reporting. Partner with Data Engineering and Analytics to develop actionable lifecycle performance insights and evolve the data infrastructure that powers personalization, automation, and decision-making. Define lifecycle messaging best practices to deliver consistent, customer-centric experiences, and proactively identify and advocate for the people, tools, and resources needed to support the team's growth and long-term success. * Hone our GTM muscles. Develop messaging playbooks in partnership with PMM for new product launches and marketing campaigns, continuously improving with each iteration. Partner across Product, Engineering, Creative, and Marketing to bring together technical, creative, and lifecycle requirements and deliver seamless, end-to-end customer experiences. * Be a thought leader on existing members. Serve as the voice of the member by translating lifecycle performance into actionable insights. Regularly share results, learnings, and customer trends to deepen the organization's understanding of member segments, their journeys, and the behaviors that drive hosting, travel activation and long-term engagement. * Build a world-class lifecycle engine. Continually evolve the strategic direction of Kindred's lifecycle marketing discipline by bringing the latest advances in AI, personalization, experimentation, and marketing technology into our member experience. Champion new ways of working that improve efficiency, increase relevance, and unlock step-function growth. WHAT'S REQUIRED * 12+ years of experience in lifecycle marketing and CRM strategy, ideally in consumer marketplace, membership, or network-based products. * Proven track record in building high volume lifecycle programs that drive measurable business outcomes. * You've worked closely with PM’s, Brand, Data, and Engineering teams and have strong project management and communication skills. You can write actionable engineering requirements and creative briefs in the same week. * Analytical mindset, with proven ability to gain insights from high-volume, complex, and omni-channel existing programs, and turn them into actionable results. Strong point of view on lifecycle data infrastructure and pipelines. * Mobile-first experience preferred. Deep experience with mobile and app channels – push, in-app, SMS, WhatsApp – with a strong point of view on channel strategy. * Hands-on experience in building campaigns and workflows, and working knowledge of optimal build-out of canvases, customer segments, and automations. * Equally comfortable rolling up sleeves to execute campaigns on an ongoing basis as you are building a strategy * Scrappy and self-directed: you don't wait for perfect data or a perfect brief. You can make progress toward goals even when there’s ambiguity or a lack of existing process. * Must have experience with Braze, CDP integrations, AI personalization and localization tooling. OUR BENEFITS: At Kindred, we know that good things happen when we look out for one another. We offer a thoughtful, human-first benefits package designed to support health, wellbeing, and connection. Our openings may span more than one career level. The base salary offered depends on factors such as experience, transferable skills, business needs, impact, and market data. * Competitive cash compensation and equity * Comprehensive health benefits * Flexible time off, plus 12 paid holidays per year * 21 credits per year to stay in Kindred homes * $4,000 annual travel stipend to help offset travel-related costs * Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco * Regular team and company offsites to connect, collaborate, and build together * A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry * A culture of high standards, feedback, and continual growth We are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

A Hub AB

Are you a student looking for a part-time job during your studies? Do you speak fluent Dutch? ABOUT THE COMPANY GANT is the future of American Sportswear and has been a pioneer of preppy style since 1949. Founded by the Gantmacher family in the college town of New Haven, Connecticut, GANT revolutionized the way the world dresses by creating American Sportswear icons. Today we continue to challenge convention and make clothes for the courageous, the curious and the creative - a community of people who believe you should never stop learning. GANT enjoys a global presence in over 70 markets, with 600 stores, 4,000 selected retailers and with a team of 1500 employees globally. We strive to become employer of choice within premium lifestyle and are always looking for new passionate people to join their team. ABOUT THE ROLE As a Customer Service Agent for the Central European markets you will support customers mainly over phone and email. You will help GANTS customers before, during and after a purchase, Monday-Friday 09-18. You will be the first personal contact point to the brand. Prior to the shifts, you will receive a two-week onboarding program, which will take place during regular office hours (Monday–Friday, 9:00–17:00) at their office in Gärdet. RESPONSIBILITIES Support customers with queries in relation to orders, products, stores or loyalty program, to name a few, within the tonality guidelines, which is done primarily via Service Cloud. Report any issues to the E-Commerce teams and the Customer Service Manager Handover cases and issues handled to the inhouse team WHO ARE YOU? To be successful in this role we believe that you speak the Dutch language fluently. Any additional languages are of benefit. It is an advantage if you have previous experience in customer service or working in digital platforms. But most importantly we believe that you are: • A solution-oriented fast learner who can handle digital platforms • Service minded and friendly • Communicative and not afraid to ask for help Does this sound like something for you? We look forward to your application. OTHER INFORMATION: Start: As per agreement Location: Stockholm, Hybrid solution Employment form: This is a part-time consultancy position where you will be hired as a consultant through A-hub. For questions regarding the position please contact Sophie Sandberg at sophie.sandberg@a-hub.se

H & M Hennes & Mauritz GBC AB

Job Description As a Test & Learn Specialist, you’ll join the Marketing Insights & Steering area within the Marketing Domain, where we enable data-driven decision-making across H&M’s global marketing organization. Our team plays a central role in understanding the impact of marketing ensuring that investments across channels, markets, and customer touchpoints are measurable, optimised, and aligned with business goals. We build and evolve the measurement ecosystem that underpins modern marketing at H&M - combining experimentation, attribution, and marketing mix modelling to generate actionable insights. From defining global measurement frameworks to analysing campaign and customer performance, we connect data, tools, and ways of working to help teams continuously learn and improve. Together, we empower stakeholders across marketing, tech, and business functions to make informed decisions, maximise the value of marketing investments, and drive sustainable growth. WHAT YOU’LL DO As a Test & Learn Specialist, you will play a key role in enabling data-driven decision-making across media, customer, and loyalty strategies. You will collaborate closely with the Test & Learn team (Lead and Specialist) and stakeholders across the organisation to run high-quality experiments and generate actionable insights on the impact of our marketing activities. You will be responsible for planning, designing, analysing, and communicating the results of experiments conducted across our communication channels. This role requires strong technical and analytical skills, attention to detail, and the ability to translate complex results into clear and relevant insights. As a Test & Learn Specialist, you will: Design and run experiments across marketing channels using robust methodologies Analyze results using statistical methods and translate findings into actionable insights Apply best practices in experimentation design, including hypothesis specification, power calculation, setup, analysis and validation Work hands-on with large datasets using SQL, Python, Google BigQuery, and Power BI Ensure data quality and reliability across experiments Communicate results clearly to technical and non-technical stakeholders Collaborate with teams across Marketing to support experiment execution and insight generation Contribute to improving experimentation methods and ways of working WHO YOU WILL WORK WITH: You will collaborate closely with teams across the Marketing organisation, including Activation (Media Operations and CRM & Loyalty), as well as Creative Production. You will also work with colleagues across the Marketing Tech Domain and Controlling to enable experiment execution, ensure data quality, and translate insights into business impact. WHO YOU ARE: You are a curious and analytical problem-solver with a strong interest in marketing measurement and experimentation. You enjoy working hands-on with data and are comfortable designing, analysing, and interpreting experiments to generate clear and actionable insights. You bring a structured and detail-oriented mindset, with the ability to translate business questions into well-designed tests and robust analyses. You are comfortable working with data at scale and ensure high quality in both your methodology and outputs. You collaborate effectively with stakeholders and peers, communicating complex concepts in a clear and accessible way. You are open to feedback, eager to learn, and motivated to continuously improve both your own work and how experimentation is applied across the organisation. We are looking for people with: Bachelor’s degree in Statistics, Engineering, Economics or related field 2+ years of experience working with data analytics, controlled experimentation, data science, marketing analytics, or related fields Experience with randomized controlled trial, hypothesis testing, quasi-experiments or similar methodologies Proficiency in SQL and experience managing large datasets from multiple data sources Knowledge of Python/R or other programming language Experience working with marketing and customer data is a plus Excellent communication and presentation skills, with the ability to convey complex concepts to non-technical audiences Analytical mindset and ability to lead with data-driven insights within a cross-functional team Fluent in English (written and spoken) Additional Information WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE  We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Westermo Network Technologies AB

Are you motivated by working with hardware and software solutions within test? Do you enjoy working close to production? Join us as a Test Engineer! Westermo is on a journey; our goal is to become a “World Class Factory”. In order to get there, we are currently working on several projects such as our new Westermo Production System. We have always prioritized quality and are proud of our good reputation on the market. We actively work with our work environment, diversity, health and safety in our factory in Stora Sundby. Within our Test Engineering Department, a close team of Test Engineers work together to develop and implement new test solutions within Operations. The team interacts closely with both R&D and Production, to make sure our products (routers and switches) are true to specification and ready for production. We are looking for a test engineer, preferably with a flying probe technology focus, to complete the team and help us keep delivering products of the high quality we are known for! Are you our new Test Engineer – Flying Probe? As a Test Engineer, you will have the chance to lead and participate in projects, assisting with test related issues in production. You will work on maintaining HW and SW updates on products, troubleshoot and develop test programs and methods for our products and platforms. The Test Engineers work close to several other teams; such as Quality, Project Office and the Production Team. You will develop new tests in development projects as well as analyze and troubleshoot in maintenance projects. We mainly use LabView for programming. Part of the job is also to document test plans and instructions. Continuous improvements are important to us, and you will have the opportunity to, together with colleagues, develop the tools, functions, and processes in order to help us take the next steps in our journey! So, who are we looking for? We are looking for someone with an interest in technology who puts quality and functionality first. We always strive to be "true to specification" and you play a vital role in us delivering that promise. You are curious, analyzing, and thorough. You have a background in electronics and are used to working in or close to production. At Westermo we value teamwork, innovation, and quality. If you do to- you'll like it here! Requirements: Academic degree in electronics (or similar) Knowledge in testing electronic devices Experienced in flying probe test technologies, preferrable Acculogics Flying Scorpion System Experienced in Xmatic CAD Translation Software Fluent in Swedish and English Meritorious: Experience working with circuit boards Experience in testing environments for network technologies Knowledge in Boundary Scan Experience in using Teststand/Labview or other programming languages Oh, and don't worry, if you’re not an expert in all the things described – you'll learn. In return, we offer the opportunity to work at the forefront of technology in a friendly, open culture where you can learn from skilled colleagues every day. You will benefit from mature, supportive leadership in a flat organization, as well as insurance, pension, and other benefits through our collective bargaining agreement. We enjoy having fun together and regularly take part in sports and social activities as a team. We believe great things happen when people meet, and as a learning organization, we love trying new ideas, thinking outside the box, and innovating together. Basic information: Location: Stora Sundby (Outside Eskilstuna/Kungsör) Job type: Full time Employment contract: Permanent Applications are on going, we will start to review applications in the middle of August. For further information please contact: Recruiting Manager Tobias Thelberg: tobias.thelberg@westermo.com Recruiter Elin Sandell: at elin.sandell@westermo.com About Westermo: Welcome to a rapidly growing international company, thriving at the forefront of cutting edge technology. Westermo develops and manufactures advanced devices for industrial data communication, used in mission critical installations and harsh industrial environments. The very robust and secure communication networks built with our products provide high value for our customers. We are passionate about taking advantage of the growth opportunities in our market. The work environment is very dynamic with great loyalty and team spirit. It is expected to take initiative and our flat organization creates efficiency and provides the opportunity for those who are closest to the task of solving it. Westermo is a leading supplier of Industrial Data Communications equipment for the World market. Sales are conducted through our own offices in key markets in Europe, North America, Australia and Asia, as well as through distributors and OEM customers worldwide. Development and manufacturing take place in Sweden, Ireland, Germany and Switzerland. Westermo was founded in 1975 and has today more than 300 employees with a turnover around 1,3 BSEK. The company is a wholly owned subsidiary of Beijer Electronics AB, listed on the stock exchange.