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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team lead, Account Management We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our customers. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do * Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, business and payments advisory, contract negotiations, product roadmap discussions, and executive engagement. * Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our platform customers. * Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level * Create an inspiring and collaborative team environment with an open communication/feedback culture. * Recruit new team members in line with the Adyen culture and required skillset. Who you are * An energetic self-starter with a proven commercial edge, entrepreneurial track record, partnership advisory focus and strong negotiation skills. * Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment. * An excellent communicator and team player with strong management skills and technical aptitude. * Curious by nature and a builder at heart, you thrive working and iterating on net new products and features. Minimum Qualifications: * 3+ years experience in managing teams and building executive level enterprise relationships. * 5+ years experience in account management, business development, consulting, or a related field. * Experience in enterprise payments and financial services and/or working within a SaaS platform or marketplace environment * Full professional proficiency in English. Other Job Details: * Based out of our London office * Full-time position * Some domestic and international travel required Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why You Should Join the Workplace Team at Adyen At Adyen, our Workplace team plays a vital role in ensuring a seamless, efficient, and welcoming environment for every employee. From creating an inviting first impression as soon as you enter our offices, to designing, building, and maintaining inclusive, comfortable, and collaborative workspaces across the globe, we are dedicated to supporting the best possible work experience for all Adyen team members. We aim to create an environment where everyone can perform at their best. We are looking for an organized, proactive, and detail-oriented Workplace Coordinator to join the Workplace Team Lead in overseeing daily operations at our Chicago office. In this role, you’ll be an integral part of the team, working to support Adyen’s mission and vision. We value partnership, clear communication, and a customer-focused mindset, as you will serve as an internal ambassador for the Adyen brand, ensuring that our offices meet the highest standards for employees, guests, and clients. What You’ll Do: * Vendor Management: Support the CHI Workplace team in maintaining high standards across custodial, maintenance, and other onsite service partners. Assist in tracking vendor performance, gathering COIs and compliance documentation, and helping ensure service delivery aligns with expectations. * Facilities Support: Monitor and track facilities tickets to support timely resolution of onsite issues. Assist with daily operations by coordinating with internal teams and service vendors to help maintain a safe and functional workplace. * Process Improvement: Assist in identifying areas where office operations can be improved. Collaborate with the team to streamline workflows and support implementation of updated processes. * Expense Tracking & Financial Support: Help track office-related expenses and manage invoice submissions. Work closely with the CHI Workplace team and Finance to support timely processing and alignment with approved financial guidelines. * Project Support: Provide logistical and administrative support for large-scale office projects. Assist with planning, coordination, and execution to help ensure project success. * Sustainability Initiatives: Work with the Impact Team to support sustainability efforts in the office, including gathering information and coordinating implementation of environmentally friendly practices. * Event Support: Assist with the planning and execution of internal events, including logistical coordination and vendor communication, to ensure seamless experiences and strong employee engagement. * Safety & Security Support: Collaborate with the Head of Physical Safety and Security to support emergency preparedness activities. Help coordinate training sessions, emergency drills, and rollout of safety protocols across the office. Who You Are: * Approachable and Personable: You are someone who thrives on building relationships, whether welcoming visitors to the office, addressing employee inquiries, or giving constructive feedback on office-related matters. * Highly Organized: You excel in fast-paced environments, balancing multiple tasks at once, and ensuring everything is running smoothly. Your attention to detail is key to making sure nothing slips through the cracks. * Proactive Problem Solver: You take initiative, thinking ahead and making decisions when necessary, while maintaining a positive, solution-oriented attitude. * Collaborative Team Player: You believe in the power of teamwork and putting collective goals ahead of individual ego. You communicate effectively and enjoy working within a diverse, global team. * Flexible & Adaptable: With a global mindset, you’re comfortable working across cultures, time zones, and changing circumstances. You embrace challenges with a can-do attitude. * Hands-On and Detail-Oriented: Whether you're organizing an office event or troubleshooting an operational issue, you are hands-on and take pride in ensuring everything is executed to the highest standard. Additional Requirements: * A minimum of 4 years experience in a similar role, with a background in office management and workplace operations. * Vendor management experience working with a variety of infrastructure service providers. * Proven ability to manage projects and work collaboratively across teams, ensuring alignment and seamless execution. * On-site presence: This is an office-based role, requiring a daily presence in our Chicago location - 5 days per week. The annual base salary range for this role is $72,000 - $90,000; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Associate Corporate Counsel We are looking for a driven and enthusiastic Associate Corporate Counsel to join our global Corporate Legal team. In this role, you will be based in New York City. Our Corporate Legal team is split into several pillars, Advisory, Governance and Disputes. This role assists all pillars of the Corporate Legal team. You will assist the Corporate Legal team on a broad portfolio of topics, including disputes, procurement, corporate governance, law enforcement responses as well as general corporate matters. As Associate Corporate Counsel at Adyen you will be tasked with helping the entire team achieve success in their role - no two days will be the same. The Corporate Legal team operates as a global team with staff in the Netherlands and the United States, however, you will be required to apply your legal knowledge to challenges globally. An ideal candidate will have a passion for our business and you would like to contribute to its mission to ensure the further growth of Adyen. What you will do: * You will handle disputes autonomously, advising Adyen on commercial outcomes and finding pragmatic solutions to challenges as they arise. * Primarily assisting our Governance team in the US, you will help facilitate local board meetings in the US and Canada and help draft and guide board meetings throughout LATAM. Your work will also facilitate the global governance team. * With our Advisory team, you will assist on large Corporate projects, such as corporate development, capital markets and disclosures. * Together with the team you will provide legal advice across various corporate functions, assisting teams such as regulatory, procurement and partnerships. * Contracting with third-party vendors, including review and negotiations of service agreements and licence agreements. As part of this role, you may lead re-contracting efforts of major projects such as DORA and EBA. * You will contribute on business and legal projects globally covering a variety of topics, including, implementation of regulatory requirements, cross-functional projects, product, and procurement. * Keep track of new legislative proposals and other legal and compliance developments relevant to Adyen across the globe. * Provide input to the Corporate Legal teams use of AI and other efforts to achieve scalability and automation. Who you are: * You have a law degree and at least 1.5+ years of relevant work experience. * Strong generalist legal experience, in commercial or corporate law. * You are a team player who likes to collaborate and include different people to sharpen your ideas. * You have the ability to structure and prioritize in a high volume, fast-paced environment and build, innovate and drive processes to completion. * You are available to work from our New York City office. * You are fluent in English, both written and spoken. This role is based out of our New York City office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. THE ANNUAL BASE SALARY RANGE FOR THIS ROLE IS $135,000-$175,000. TO LEARN MORE ABOUT OUR COMPENSATION PHILOSOPHY, PLEASE CLICK HERE. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: * The work we do and the innovation we drive * Our values of share, care and dare * A workplace culture that fosters creativity, diversity and autonomy * Our borderless, global framework, which enables seamless collaboration THE ROLE As Practice Director, Shopify Commerce, you will own the technical vision, delivery excellence, and business development strategy for our enterprise Shopify Plus practice. You will lead a global team of architects, engineers, and solution consultants—shaping how we design, build, and scale mission-critical commerce platforms for our largest clients. This role sits at the intersection of enterprise commerce architecture, active sales engagement, and talent leadership. You will be expected to command deep, hands-on knowledge of the Shopify Plus ecosystem and the broader technology stack that surrounds it—including ERP integrations, enterprise search, customer data platforms, and headless commerce patterns—and translate that expertise into winning proposals, trusted client partnerships, and a world-class team. Why Join Us? * Lead a practice at the forefront of enterprise Shopify Plus—working with some of the world’s most ambitious commerce brands. * Collaborate with global experts across strategy, design, engineering, and commerce operations to deliver end-to-end transformation. * Shape how our firm thinks about and delivers Shopify—building playbooks, growing a team, and influencing the direction of a high-growth practice. Role responsibilities Shopify Plus Architecture & Technology Strategy * Define and own the architectural patterns and best practices for enterprise Shopify Plus deployments, including headless/composable commerce, Shopify Functions, Markets Pro, and B2B capabilities. * Lead the design of end-to-end commerce ecosystems spanning Shopify Plus and adjacent enterprise systems—ERP (SAP, Oracle, NetSuite), enterprise search (Elasticsearch, Algolia, Kenshoo), CDP/CRM (Salesforce, Segment, mParticle), PIM, OMS, and payment gateways. * Evaluate and stay ahead of emerging Shopify platform capabilities (e.g., Shopify Audiences, Checkout Extensibility, Editions releases) and translate them into client-ready solutions and internal playbooks. * Serve as the practice’s ultimate authority on technical feasibility, scalability, and integration strategy for Shopify Plus engagements. Delivery Leadership * Oversee technical delivery across global, cross-functional teams delivering enterprise Shopify Plus solutions, ensuring quality, performance, and client satisfaction at scale. * Establish governance frameworks, risk mitigation strategies, and delivery KPIs tailored to the pace and complexity of commerce platform engagements. - * Act as a technical escalation point and actively unblock delivery teams, modeling the kind of senior leadership and decisiveness the practice requires. * Build, retain, and develop a high-performing team of Shopify architects, engineers, and solution leads—setting clear expectations, creating growth paths, and fostering a culture of technical excellence. Sales Engagement & Client Partnership * Own the technical narrative in the sales process: participate actively in discovery, solutioning, estimation, architecture design, and proposal development for Shopify Plus pursuits. * Partner closely with business development and account teams to identify upsell and cross-sell opportunities within existing Shopify Plus engagements. * Serve as a credible, senior technical voice in client-facing conversations—building trust, managing expectations, and positioning our practice as a strategic partner, not just a vendor. * Maintain and deepen relationships with Shopify’s partner and alliance teams, ensuring we are positioned for early access to new programs, beta capabilities, and co-sell opportunities. Practice Development & Talent Growth * Mentor and coach Shopify architects, technical leads, and engineers across regions—actively investing in their growth and career trajectories. * Drive Shopify-specific certification and enablement programs (e.g., Shopify Partner certifications, Shopify Developer certifications) and build learning paths that keep the team at the forefront of platform innovation. * Contribute to internal knowledge sharing, solution playbooks, case studies, and reusable architecture assets that accelerate delivery and sales across the practice. Key Performance Indicators (KPIs) * Utilization Optimization: Maintain or improve team utilization rates across all Shopify Plus engagements, targeting 70%+ blended team utilization. * Certification Growth: Drive 100% of the practice team to hold at least one Shopify Partner or Developer certification within 12 months. * Solution Quality: Ensure architectural integrity, scalability, and maintainability across all delivered Shopify Plus solutions—measured by client satisfaction scores and post-launch performance benchmarks. * Sales Pipeline Contribution: Actively participate in pursuits contributing to at least $8M in unweighted Shopify Commerce pipeline annually, with a target of closing $3M+ in new logos or significant expansions. * Individual Billability: Maintain a minimum of 50% individual billable utilization, balanced against the practice-building and sales activities inherent to this role. * Team Retention & Growth: Achieve 85%+ retention within the practice and maintain a pipeline of at least two internal candidates ready for promotion annually. MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications: * 10+ years of experience in enterprise technology leadership within a consulting, systems integration, or agency environment—with at least 3–4 years specifically in Shopify Plus or a comparable enterprise commerce platform. * Deep, hands-on expertise in the Shopify Plus platform: Shopify Functions, Checkout Extensibility, Markets Pro, B2B, headless/composable commerce architectures, and the Shopify app ecosystem. * Strong command of the enterprise commerce technology stack surrounding Shopify Plus—including ERP integrations (SAP, Oracle, NetSuite), enterprise search (Elasticsearch, Algolia), CDPs (Segment, mParticle, Salesforce Data Cloud), PIM, OMS, and payment platforms. * Proven track record of participating in or leading sales pursuits, proposals, and client-facing solutioning conversations—comfortable owning a technical narrative in a competitive deal. * Experience building, leading, and growing distributed technical teams—hiring, mentoring, retaining senior talent, and creating cultures of technical excellence. * Excellent communication and stakeholder management skills; able to operate fluently across executive, technical, and commercial audiences. PREFERRED CERTIFICATIONS * Shopify Partner Certification, Shopify Developer Certification, or Shopify Plus Certification (required or expected within 6 months of hire). * AWS/Azure/GCP Solutions Architect, TOGAF, SAFe, PMP, or equivalent—demonstrating both platform-level and enterprise architecture credentials. COMMITMENT TO REACHING ALL KINDS OF PEOPLE We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. THE BENEFITS This is a full time position based in the United States. The offered salary range is $130,000-185,000 USD annually, depending on experience and location. Valtech offers a comprehensive benefits package effective after three months of continuous service: * Flexibility, with remote and hybrid work options (country-dependent) * Career advancement, with international mobility and professional development programs * Learning and development, with access to cutting-edge tools, training and industry experts * Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Financial Products WHO YOU ARE * Must have: * 2+ years of experience in the financial industry, preferably in the banking or fintech sector; * 10+ years of hands-on development experience in a modern engineering environment; * Technical leadership experience, including mentoring engineers and leading an engineering strategy; * Hands-on experience designing and building large scale distributed systems; * Strong background and hands-on experience coding with Java; * Platform mindset. Able to generalize complex processes and create simple and flexible services to support multiple products; * Proactive relationship-builder with strong communication skills and the ability to work closely with diverse stakeholders across cultures; * Self-starter who can identify problems and figure out solutions This role's annual base salary range is $235k–$317k, plus RSUs. To learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Financial Products In this role, you will be a technical leader and trusted advisor, shaping the architecture, design, and execution of critical systems that power Adyen’s global financial products. You’ll work closely with engineering teams, product partners, and cross-functional stakeholders to solve complex technical challenges, drive technical excellence, and ensure our solutions scale with the needs of our global business. Your expertise will guide the direction of our technology stack, influence best practices, and help set the technical vision for the organization. You thrive in a fast-paced, global environment and are passionate about building robust, scalable systems that deliver real value to Adyen’s customers. You’re not afraid to challenge the status quo, advocate for innovation, and mentor others to raise the bar across the engineering organization. This is a pivotal moment to shape the future of Financial Products at Adyen, and your impact will be felt across the company and beyond. What you'll do * Scale and expand our foundation that supports the needs of all Adyen products; * Provide architectural and design leadership to build a strong foundation for our Financial Products offering; * Design and build new rails as Adyen expands their financial products; * Mentor engineers to uphold high standards of and technical excellence; * Drive a culture of continuous innovation by challenging the status quo and introducing transformative ideas. WHO YOU ARE * Must have: * 2+ years of experience in the financial industry, preferably in the banking or fintech sector; * 10+ years of hands-on development experience in a modern engineering environment; * Technical leadership experience, including mentoring engineers and leading an engineering strategy; * Hands-on experience designing and building large scale distributed systems; * Strong background and hands-on experience coding with Java; * Platform mindset. Able to generalize complex processes and create simple and flexible services to support multiple products; * Proactive relationship-builder with strong communication skills and the ability to work closely with diverse stakeholders across cultures; * Self-starter who can identify problems and figure out solutions This role's annual base salary range is $258–$367k, plus RSUs. To learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications. SAN FRANCISCO Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote only roles
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Professional Services Sales team works with our most strategic users to help them accelerate growth and deepen their adoption of Stripe. This role leads strategic pre-sales conversations that shape the payments and financial infrastructure of leading enterprises—driving revenue growth through our professional services offerings. WHAT YOU'LL DO As a Services Account Executive, you will sell large Professional Services engagements to strategic clients and help drive Stripe's growth by building lasting relationships with prospective users. RESPONSIBILITIES * Own the end-to-end Professional Services sales cycle for enterprise accounts. * Partner with Account Executives on named account lists to develop plans that win and expand Professional Services business. * Drive forecasting accuracy and manage bookings to support the success of the Professional Services business. * Craft tailored proposals that connect Stripe's services and partner offerings to clients' desired business outcomes. * Advise senior leaders at customer organizations on building the business case for digital transformation. * Lead pre-sales workshops focused on strategy, discovery, and assessment. * Structure Professional Services deals and own contract and Statement of Work negotiations. * Engage with Stripe's Product and Engineering teams to influence product direction for large clients. * Collaborate with GTM partners to integrate complementary strategies and drive shared growth objectives. * Equip delivery teams with user insights to ensure delivery aligns with agreed business outcomes. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of professional services sales experience at a technology company or consulting firm, with a track record of top performance. * Proven experience in pre-sales, selling sizable service engagements, and developing contracts and Statements of Work. * Demonstrated ability to lead large, transformational engagements involving disruptive technologies. * Ability to thrive in high-stakes environments with our largest customers, meeting objectives while managing competing priorities. * Strong capacity to understand complex business requirements and develop tailored solutions. * Ability to navigate ambiguity and turn it into strategic insights and opportunities. PREFERRED QUALIFICATIONS * Familiarity with sales cycles for SaaS products or technology platforms serving strategic enterprise customers. * Deep understanding of the buyer journey and proven ability to lead complex, multi-party sales in a consultative manner. * Experience working with upper middle market and enterprise companies. * Track record of driving cross-functional alignment across engineering, sales, support, product, marketing, and senior leadership to achieve growth targets. * Experience building and scaling GTM disciplines, including strategy development, process design, and operating models. * Background in a growth-stage internet or software company and/or the payments industry. * Familiarity with APIs and their role in digital solutions.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Core Change Management group is responsible for the systems that let every Stripe engineer ship code, configuration, and infrastructure changes safely and at high velocity. You will be embedded primarily on the Service Deployments team — the owners of Stripe's end-to-end code deployment platform — with regular collaboration with the Resource Automation and Feature Deployments teams. Service Deployments owns the full lifecycle of software changes at Stripe. The team's mission is to let developers roll out code and configuration changes safely without sacrificing productivity, with a goal of meaningfully reducing change-related production incidents year over year. The team operates a meaningful on-call rotation and owns the systems that sit in the critical path of every engineer's daily workflow at Stripe. Resource Automation owns the safe-by-default infrastructure change layer: automated remote execution, incremental Infrastructure as Code tooling, cloud resource inventory, and cloud account governance and IAM role management. You will collaborate with this team on projects that span the boundary between deployment orchestration and cloud resource management. Feature Deployments owns Stripe's feature flag system, merchant entitlements, configuration management and distribution, and the audit log of change-correlated events. You will work with this team when deployment pipelines intersect with feature rollout and change safety tooling. WHAT MAKES THIS ROLE COMPELLING * You own the foundation of how Stripe ships software. The deployment platform sits in the critical path of every engineer's workflow at Stripe. The decisions you make affect thousands of deploys per day across hundreds of services, directly determining how fast and safely Stripe's product evolves. * Technically rich, architecturally active. The team is executing several concurrent platform transformations: containerizing host-based services at scale, adding intelligent multi-service deploy pipelines, extending real-time anomaly detection to earlier stages of traffic shifts, and rebuilding deployment event infrastructure on top of a durable message bus. This is not maintenance work — the architecture is in motion. * Broad surface area, real ownership. You will span the full stack from container scheduling and deployment orchestration business logic to the developer-facing internal platform UI. The problems are multi-layered: reliability, developer experience, performance, and safety all at once. * Your judgment prevents incidents. The team's explicit goal is to drive down change-related incidents across Stripe by building better detection, smarter pipelines, and safer defaults. Your technical decisions have a direct and measurable safety impact on Stripe's reliability. * Agency to shape technical strategy. As a Staff engineer on Service Deployments, you will set technical direction for the team's systems, author designs that span multiple teams, and be the person engineering managers and engineers turn to for the hardest deployment infrastructure questions. RESPONSIBILITIES * Own end-to-end technical delivery of large, ambiguous infrastructure projects — from initial design through production launch and long-term reliability. Author the design, sequence the work, unblock the team, and shepherd projects to landed impact. * Architect the next generation of Stripe's deployment platform. Lead technical design of the deployment orchestrator's evolution — including multi-service dependency-aware autodeploy pipelines, Kubernetes-native deployment primitives, and fleetwide container migration — defining the API contracts, rollout strategies, and operational model that hundreds of teams depend on. * Extend deploy anomaly detection. Evolve blue-green traffic analysis: extend coverage to earlier traffic-split stages, design API/method-based regression detection, and build a self-service onboarding system that makes anomaly detection the default for all supported service types. * Lead the host-to-container fleet migration. Drive sequencing, backward compatibility, and cross-team coordination for migrating Stripe's fleet of host-based services to containerized, fleetwide deployments — keeping the production deployment system operational while executing the transformation. * Own reliability and operational excellence for the deployment platform. Lead incident response; systematically reduce operational toil; and make reliability, security, and maintainability first-class properties of the systems you own. * Build deployment event infrastructure. Own the deployment notification and event-publishing architecture — designing the event schema, durability model, and integration contracts that downstream systems rely on for observability and automation. * Collaborate across Core Change Management. Partner with Resource Automation on projects that span deployment orchestration and cloud resource management (IAM, account provisioning, infrastructure automation), with Feature Deployments on change-safety tooling (feature flags, configuration management, change audit logs) that integrates with or depends on the deployment pipeline, and with the service mesh team on routing capabilities that enable advanced deployment patterns such as canary rollouts and merchant-priority traffic shaping. * Set the technical bar. Own critical design reviews, establish standards for deployment safety and developer experience, mentor senior engineers through high-stakes architectural decisions, and advocate for the right abstractions — code that consuming teams can adopt without becoming deployment infrastructure experts. * Decompose complexity for the team. Translate large, open-ended platform challenges into scoped, parallelizable work; help engineers grow by framing problems clearly and providing decisive technical guidance on the hardest questions. WHO YOU ARE MINIMUM REQUIREMENTS * 10+ years of professional software engineering experience, with a demonstrated track record of designing and shipping production infrastructure systems of significant scale and complexity. * Proven ability to lead large, ambiguous infrastructure projects end-to-end — from technical design through delivery — including managing cross-team dependencies and coordinating migrations across many consuming teams. * Deep expertise in distributed systems and deployment orchestration: strong foundations in how services are built, scheduled, and operated at scale, including rollout strategies, staged delivery, and failure modes. * Hands-on experience with Kubernetes and container-based deployments, including service lifecycle management, workload scheduling, and the operational challenges of migrating large fleets from VM-based to containerized infrastructure. * Strong background in service reliability and operational excellence: demonstrated ability to lead incident response, reduce toil, and build systems that are reliable, debuggable, and maintainable by a team. * Track record of broad technical impact across multiple large systems: fluency across a complex codebase, force-multiplier effect through code review and mentorship, and the ability to set technical direction for a team rather than just execute within it. PREFERRED REQUIREMENTS * Background in deployment safety systems: anomaly detection, automated rollback, progressive delivery, or similar mechanisms that reduce the blast radius of bad deployments. * Familiarity with event-driven architectures (Kafka or equivalent) applied to deployment lifecycle observability and notification. * Experience with Infrastructure as Code at scale — Terraform or equivalent — particularly in the context of cloud resource governance and IAM management in AWS or Azure. * Developer platform or internal tooling background: a strong developer experience sensibility and the ability to build abstractions that reduce toil for the engineering teams that depend on your platform. * Change management and feature rollout systems: experience with feature flags, configuration distribution, or audit-log infrastructure that provides safety guardrails around production changes. * Familiarity with service mesh concepts (canary deployments, weighted routing, traffic-splitting) sufficient to collaborate effectively with partner teams on routing capabilities that enable advanced deployment patterns. IN-OFFICE EXPECTATIONS Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Vertical The Hospitality vertical is one of the fastest growing parts of Adyen’s business where we have seen success with businesses like Hilton, Citizen M, Belmond in the Enterprise space and also with SaaS platforms like Oracle and Mews. The key to our success is partnering closely with our customers to identify their needs, support their growth and drive success for the Hospitality vertical. We define Hospitality as any business operating in the Hotels, Resorts, Cruise or Amusement space. About the Role As a Senior Vertical Strategy Manager, Hospitality you will own the commercial growth and success of the Hospitality vertical at Adyen. The role is a part of the broader Commercial Strategy & GTM team at Adyen. Our team mission is to position Adyen as the global fintech leader and to grow our commercial success within and across our key verticals. You will partner closely with the Head of F&B and Hospitality and contribute to driving the commercial strategy and revenue growth initiatives for net new business acquisition as well as growth of existing customers within the vertical. As the Senior Vertical Strategy Manager, Hospitality, you will play a pivotal role in shaping and executing Adyen’s growth strategy within the hospitality sector. This is a global role with a primary focus on the NA and EMEA regions and the opportunity to contribute to strategic projects worldwide. You will be the voice of the customer for hotels, resorts, cruises, and SaaS platforms operating in the Hospitality space. The ideal candidate will have a strong background in Hospitality or managing a payments / financial services portfolio in the vertical. They should also have exceptional strategic thinking abilities, acute analytical depth and a proven track record of driving commercial success. What you’ll do * Own Vertical Performance: Serve as a key driver of the health and performance of the Hospitality vertical, supporting its general management and strategic direction. * Define Global Commercial Strategy: Define and drive key elements of the global commercial strategy for Hospitality. Your strategies will produce deliverables such as go-to-market playbooks, competitive analysis, and business cases that account for market nuances and enable commercial teams to execute flawlessly. * Become a Subject Matter Expert: Act as the internal and external SME for Hospitality, understanding the interplay between PMS, CRS and channels. You can speak intelligently about the space with the most strategic customers and champion the right initiatives internally. * Drive Product & Partnership Strategy: Analyze customer behavior to identify opportunities for product innovation, differentiation, and strategic ecosystem partnerships. * Be the Voice of the Customer: Work closely with the Product Offering team to champion the vertical by: * Providing vertical trends, opportunities and customer pain points to inform needs as input to product prioritization. * Informing product pricing and packaging strategies to maximize profitability and market share. * Providing the vertical nuance to global commercial enablement. * Inform Growth Initiatives: Develop and maintain customer segmentation to identify and pursue opportunities for revenue growth and market expansion. Inform vertical and broader Adyen strategies with the latest industry trends, emerging technologies, and regulatory changes, proactively identifying strategic opportunities or risks. Who you are * 7+ years of experience, ideally combining deep knowledge of the Hospitality industry (Hotels, Resorts or Cruise) with expertise in payments or financial technology. * You are passionate about the Hospitality space and the success of our customers in this vertical. You are customer-centric at your core. * You have a strong ability to develop winning strategies backed by data and can navigate and tackle complex blockers to achieve commercial goals. * Experience and passion for GTM strategy & execution * Can package various customer feedback into tangible, data-driven business cases that will drive influence * Strong verbal communication skills to drive influence stakeholders internally across Commercial, partnerships and product and be an exceptional Adyen ambassador externally * Ability to navigate ambiguity and thrive in a fast-paced environment * Available to travel up to 25% of the time, including internationally Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. WHAT YOU'LL DO You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities. As a Specialist Solutions Architect for Money Management, you will lead in-depth product discussions with Stripe's top users and prospects and execute against our go-to-market strategy for Stripe Capital, Issuing, Financial Accounts, and our global Payouts suite. You will help users understand how these products combine to create a compounding embedded finance platform—enabling them to build card programs, hold and move funds globally, and offer financing options that increase user stickiness and unlock new revenue streams. RESPONSIBILITIES * Act as a subject matter expert on Stripe's Money Management products—Capital, Issuing, Financial Accounts, and global Payouts—to accelerate opportunities * Demonstrate a deep understanding of embedded finance applications and articulate how Stripe's Money Management products combine to create a platform for building financial services * Consult with users on a broad range of embedded finance use cases: charge card programs, global payouts, revenue-based financing, loans, and lines of credit * Understand the compliance requirements of solutions built with Stripe products, including KYC/KYB, BSA/AML, card network rules, and how they apply across geographies and use cases * Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team * Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and customer feedback * Partner closely with the Money Management product sales team on Stripe's largest opportunities, leading solution strategy and owning key customer relationships * Serve as a "Voice of the Customer" internally, providing actionable insights to product stakeholders to influence the Money Management product roadmap and feature prioritization * Provide critical insights on emerging opportunities—including stablecoin-based money movement and global financial access—to influence the product roadmap * Stay current on competitive analysis and market differentiation * Support marketing events including executive briefings, conferences, user groups, and trade shows WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 7+ years of technical sales experience, ideally within a fintech company * 3+ years of product experience with embedded finance solutions—card issuing, treasury management, lending, or global payouts * Experience with integrating RESTful APIs into web applications * Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences * A passion for learning and researching current and emerging products to develop innovative solutions * A proven ability to build strong collaborative working relationships with business partners * Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment PREFERRED QUALIFICATIONS * Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact * Familiarity with compliance frameworks governing embedded finance: KYC/KYB, BSA/AML, card network rules, and money transmission licensing * Experience enabling and scaling a GTM team * Experience in systems design, with a background building and deploying complex financial applications
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. WHAT YOU’LL DO As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback to our product team on common challenges and influencing our product roadmap. Through your interactions with individual customers, you will help improve our product for everyone. Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome. RESPONSIBILITIES * Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality. * Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team. * Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product. * Design and assist in implementing a comprehensive knowledge base to assist customers with using our product. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 2+ years of work experience in a B2B customer-facing technical support organization or in engineering * Experience working closely with engineering teams and providing technical feedback on customer issues * Ability to debug and triage bugs and escalations from customers * Can communicate technical capabilities of the product to customers * Experience writing scripts or internal tools using APIs, and functional knowledge of SQL * Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly * A mindset of customer empathy and ability to solve challenging problems PREFERRED QUALIFICATIONS * Experience as an early or founding member of a support team, including building processes from scratch * Startup experience and familiarity with scaling a support team * Programming experience in one or more of Typescript, Python, or Ruby * You have worked on modern enterprise software which is business critical * Experience creating knowledge base articles and internal documentation * Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. WHAT YOU’LL DO As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback to our product team on common challenges and influencing our product roadmap. Through your interactions with individual customers, you will help improve our product for everyone. Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome. RESPONSIBILITIES * Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality. * Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team. * Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product. * Design and assist in implementing a comprehensive knowledge base to assist customers with using our product. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 2+ years of work experience in a B2B customer-facing technical support organization or in engineering * Experience working closely with engineering teams and providing technical feedback on customer issues * Ability to debug and triage bugs and escalations from customers * Can communicate technical capabilities of the product to customers * Experience writing scripts or internal tools using APIs, and functional knowledge of SQL * Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly * A mindset of customer empathy and ability to solve challenging problems PREFERRED QUALIFICATIONS * Experience as an early or founding member of a support team, including building processes from scratch * Startup experience and familiarity with scaling a support team * Programming experience in one or more of Typescript, Python, or Ruby * You have worked on modern enterprise software which is business critical * Experience creating knowledge base articles and internal documentation * Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Financial Services team at Adyen is responsible for accelerating growth across some of our fastest growing verticals: Financial Services, Professional Services, and Healthcare. As a Senior Account Executive, Financial Services, you will own go-to-market and revenue growth across these verticals. You will leverage deep industry expertise to identify where customers face complexity, and position Adyen’s single financial technology platform, including payments, payouts, terminals, and financial products, as a strategic solution. You will own the full enterprise sales cycle, from prospecting to close. Success requires the ability to navigate long enterprise sales cycles, build executive relationships, and translate complex business challenges into strategic opportunities. This role is for someone who understands how businesses in these industries operate, how money moves through complex ecosystems, and where Adyen's financial technology can unlock growth. You will partner closely with Product, Implementation, Risk, and Go to Market teams to shape solutions, bring market insights back into the organization, and help define how Adyen supports customers across these industries. WHAT YOU'LL DO * Own Enterprise Growth: Drive revenue across Financial Services, Healthcare, and Professional Services by building pipeline, developing strategic opportunities, and closing complex enterprise deals. * Bring Industry Expertise: Leverage deep understanding of industry specific workflows and business models to act as a trusted advisor to customers. * Solve Complex Problems: Identify where fragmented financial infrastructure, reconciliation challenges, and operational complexity limit growth, and translate those challenges into Adyen solutions. * Lead Strategic Engagements: Build relationships with senior stakeholders across Finance, Treasury, Product, and Operations to align Adyen’s capabilities with customer growth objectives. * Shape the Business: Partner cross functionally with Product, Engineering, Implementation, and Risk teams to bring customer insights into our roadmap and go to market strategy. WHO YOU ARE * 10+ years of enterprise sales experience in B2B payments, fintech, or financial infrastructure. * Deep experience in at least one of the three Industries verticals: Financial Services, Healthcare, or Professional Services. * Proven track record of prospecting and closing complex, high value enterprise opportunities. * Expertise navigating long, multi stakeholder sales cycles with senior Product, Finance, and Treasury leaders. * Ability to translate technical infrastructure concepts into compelling business value for executive audiences. * Strong cross functional collaborator with a consultative approach to solving complex business challenges. * Ability to navigate ambiguity and adapt to dynamic market conditions while delivering results. * Strong commercial judgment with the ability to prioritize high impact opportunities and drive meaningful business outcomes. Annual OTE ranges from $330,000 to $480,000, including base salary and target commissions, plus RSUs. This range is based on the candidate's experience, qualifications, and geographic location. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. SAN FRANCISCO Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our New York and San Francisco offices (hybrid). We are an office-first company and value in-person collaboration.
ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Risk Detection is focused on providing a delightful experience for our merchants and minimizing friction, while ensuring the safety of our users in the financial ecosystem. Whenever the Risk team takes action on an account, we work to notify Merchants and provide clear status on what’s happening, enable guided workflows for resolving their issues, and redefine our overall Risk processes to make them as smooth as possible for good merchants. WHAT YOU’LL DO We’re looking for an engineering leader to lead and grow a strong team of engineers, build relationships with customers internally and externally, and champion our vision of making Stripe’s risk management a feature that attracts and retains merchants, and becomes a product differentiator. This is an exciting opportunity to partner with teams across Stripe to build the best merchant experience, and contribute directly to Stripe’s growth. RESPONSIBILITIES * Support the team in delivering a high level of technical quality and impact via APIs, user-facing experiences, services, and systems * Recruit, hire, scale, and develop an amazing team of engineers * Executing cross-functionally with leadership, product teams, infra teams & risk strategists * Be actively involved in strategic direction and platform decisions that impact all of Stripe and Stripe customers WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * At least 3 years of engineering management experience * Prior experience as a Machine Learning Engineer or equivalent PREFERRED QUALIFICATIONS * You have managed teams that can collaborate with product teams, respond rapidly to customer needs along with building technology and capabilities that are strategic and foundational in nature * Enjoy designing, measuring & improving user experience * You are empathetic to customer needs but visionary enough to not just deliver a faster horse * You are comfortable planning in quarters, and can set a vision for several years * You are comfortable working with geographically distributed teams and remote workers
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE ORGANIZATION Money as a Service (MaaS) oversees a diverse portfolio of Stripe's core platforms and services. Our Stripe Treasury suite helps users manage and move their funds with ease, providing the robust financial infrastructure and tools they need to power their businesses on a global scale. Team Matching: exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here. WHAT YOU’LL DO We’re looking for Backend Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You’ll play a key role in extending our foundational Money Management APIs and services powering our Treasury products globally. Our team collaborates with many cross-functional teams – from Infrastructure to Product Manager – at Stripe to deliver innovative solutions that address evolving user needs. RESPONSIBILITIES * Scope, design, build, and maintain APIs, services, and large-scale systems that reliably and efficiently handle billions of money movement requests * Debug and solve critical production issues across services and multiple levels of the stack * Mentor engineers to help them grow * Collaborate with stakeholders across the company to build new features at large-scale, while improving internal engineering standards, tooling, and processes * Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 2-12+ years of industry software engineering experience (does not include internships nor includes co-ops) * Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic) * Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success * Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial * Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users PREFERRED QUALIFICATIONS * Experience with large-scale financial tracking systems * Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.)
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering (TSE) team is the glue that supports our developer-users and champions developer experience as being central to the overall experience of our users. TSE interacts directly with developer-users more than any other team at Stripe, so your role will have a significant impact on what Stripe is known for and values most. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they’re integrating payments for the first time or building complex financial systems. WHAT YOU’LL DO TSEs understand the fundamentals of programming incredibly well and eagerly jump in and familiarize themselves with others’ code. You will do a wide variety of things, including explaining technical concepts about Stripe’s products, build and debug integrations with developers, and produce/improve guides that help our users solve particular problems to be successful with Stripe. You will interact with developers of all skill levels through a variety of mediums, enabling them to be successful when using Stripe. Early on, current team members will devote a large amount of time to teaching you and helping you get to a level of comfort and expertise with Stripe, its services, and how we interact with users. Later, we’d love for you to take on this role with others on the team and Stripes broadly, as teaching is a great way to learn and to reinforce what you know. If you’re someone who enjoys working with all kinds of code, is a fast researcher, a strong writer, and enthusiastic about helping others build mission-critical products with Stripe, we want to hear from you! RESPONSIBILITIES * Communicate with a number of external developers and aid them in building their applications against Stripe’s infrastructure in a number of programming languages (including Java, Python, Ruby, PHP, Go, NodeJS, .NET, ReactJS, React Native, Swift, Objective-C, Kotlin, and Java for Android). * Unblock external developers with their thorniest integration challenges through a variety of support channels including email, ticketing software, internal issue trackers, community platforms (like StackOverflow), and real-time chat software (like Slack and Discord) * Develop and maintain internal and external documentation, examples, integration demos, and code-snippets that demonstrate usage patterns of the Stripe infrastructure. * Identify points of friction developers encounter and collaborate with engineering teams to make Stripe products better. Participate in a number of extended engineering teams’ regular planning sessions, design reviews, and development meetings. * Develop and maintain a suite of internal support tooling for TSE and Stripe Support more broadly e.g. a retrieval augmented generation LLM-based Copilot tool or the Invoice Explainer Admin tool. * Act as a developer advocate and educational resource internal to the organization by regularly assembling training for non-developers internal to the organization and responding in real-time to product integration questions. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. This role is remote but requires candidates to be located in the Mountain or Pacific time zones. MINIMUM REQUIREMENTS * At least 4 years of full-stack software development experience, with a proven track record of building web or mobile applications that deliver high-quality user experiences * Direct experience explaining technical concepts, and would be comfortable explaining how Stripe works to both technical and non-technical audiences * Understands how to write good, clean code in multiple programming languages, as well as how to read code that might not be quite as well written * Ability to help users during working hours in the region you are in. This may occasionally include providing weekend coverage for monitoring/supporting critical infrastructure, which TSEs are uniquely equipped to assist with given the team’s knowledge around Stripe’s products and active integrations. The team is largely remote, and we are very supportive of working arrangements that allow for family care and other needs to be met. PREFERRED QUALIFICATIONS * Enjoys writing in a clear and quick manner * General software engineering skills are important to us, as we understand that new languages and frameworks can be learned if you understand the concepts * Experience teaching or coaching developers * Comfort working with a great deal of autonomy and limited supervision * Degree in Computer Science, Software/Computer Engineering, or a related analytical field of study
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager, Banking Networks Adyen is a truly global company that processes billions in payments annually. Adyen's value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts, and capital; facilitated by Adyen's global banking licenses. Behind every one of these products sits a critical dependency: reliable, direct connectivity to the world's banking infrastructure. We are looking for a Senior Product Manager to lead and scale our global Banking Networks capabilities. You will lead the Banking Networks team responsible for integrating with banking partners worldwide, including banks, clearing houses, payment rails and providers (excluding North America, which is owned by a dedicated regional team). This role sits at the core of Adyen's financial products, owning the end-to-end processing of banking transactions across a wide variety of market infrastructures and use cases. You will build and maintain best-in-class banking connectivity that our financial products depend on, from local scheme integrations to real-time payment rails. You will work closely with Banking Products, Payouts, Payments, Merchant Finance, Accounting, Compliance, Legal, Risk, Commercial, and Operational teams, as well as customers, to understand their needs and translate them into product enhancements together with the development team. What you'll do Set Vision & Strategy * Define Long-Term Strategy: Define and own the long-term vision and strategy for Adyen's global banking network, grounded in customer value and measurable business impact. * Translate Strategy into Roadmap: Translate market infrastructure opportunities and regulatory requirements into clear priorities, actionable roadmaps, and success metrics. * Simplify Ambiguity: Simplify a complex, fragmented space of local schemes, clearing houses, and payment rails by defining clear, actionable integration and capability use cases alongside your engineering and commercial teams. * Own Product Lifecycle: Lead the end-to-end product lifecycle for banking network integrations and the underlying banking capabilities. Lead Through Influence * Act as Product Authority: Operate as the primary product authority for global banking networks across Adyen. * Subject Matter Expertise: Serve as a subject matter expert on Adyen's core banking system, clearing and settlement flows, and the market infrastructures Adyen connects to. * Cross-Functional Collaboration: Partner closely with Engineering, Compliance, Risk, Support, Sales, and Implementation teams to align our banking capabilities with evolving customer and regulatory needs. * Coordinate with the North America and Foundational teams: Align on shared standards, tooling, and roadmap dependencies to ensure a consistent global banking product. * Lead junior product managers in the team: Manage the focus and dedication (in functional matrix report) of the 2 PMs in the Banking Networks Global team. Build for Scale & Customer-Centric * Scale Banking Connectivity: Design and scale reliable integrations across diverse banking partners and payment rails, with a focus on markets outside North America. * Optimize System Performance: Collaborate with engineering to maximize the performance, reliability, and scalability of Adyen's core banking processing infrastructure. * Engage with Customers: Interact directly with customers, commercial teams, and partners to understand their pain points, gather feedback, and translate their needs into core product requirements. * Monitor & Iterate Performance: Monitor product metrics and identify continuous optimization opportunities to guarantee data accuracy, operational efficiency, and customer satisfaction. * End-to-End Ownership: Take full ownership of specific initiatives from initial scoping through final delivery, managing timelines and stakeholder expectations. Who you are * Experienced Product Leader: You have a minimum of 8 years of experience in product management or an adjacent function within a fintech or financial services environment focused on payments. You are customer centric and build for the benefit of all customers. * Proven Record in Banking Infrastructure: You have experience launching and scaling transactional banking products and have in-depth experience with at least one major market infrastructure (e.g., a clearing house, real-time payment rail, or banking scheme). * Strategic Thinker with a Hands-on Mentality: A self-starter with proven organizational and commercial strength. You have excellent project management skills and the ability to lead time-sensitive, cross-functional initiatives in a fast-paced environment with little supervision. You are able to challenge the status quo. * Analytical Problem Solver: You are naturally curious, data-driven, and comfortable navigating ambiguity. You excel at taking complex challenges and converting them into structured, actionable solutions for both internal and external stakeholders. * Humble, Curious, and a Quick Learner: You possess a strong sense of initiative and self-motivation. You are eager to dive deep into complex banking flows, financial data, and technical and regulatory constraints to proactively identify problems and propose long-term solutions. * Natural Communicator & Team Player: You have high energy and solid interpersonal skills, comfortable driving deep technical discussions with engineers and strategic commercial and operational alignments with stakeholders across varying disciplines and cultures. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Shape the world's top horse racing betting platform THE WOW Join a team of 12 building RaceBets - a global horse racing product used by millions. We're looking for a product-minded backend developer who ships high-quality features, not just endpoints - someone who asks why, owns outcomes, and cares about correctness in a real-money system. Betting, settlements, payments, and partner integrations - where reliability and performance directly affect the business. A TASTE OF WHAT YOU WILL BE INVOLVED WITH: * REST APIs and backend services in PHP 8+ for our web and B2B platforms * Feature ownership end-to-end: requirements → implementation → test → release * Performance, architecture, security, and SQL in a high-traffic, SQL-first codebase * Third-party integrations (payments, data feeds, partners) * AI tools to move faster without cutting corners * (~15%) occasional Java (BetX) - debugging and integration across the PHP/Java boundary * (Growth) Vue 3 / TypeScript if you want to grow full stack WHAT WE ARE LOOKING FOR * Strong PHP 8+, REST APIs, and SQL in production * Automated testing and a high quality bar * Product mindset - clarify requirements, push back when needed, care about outcomes * Self-starter who collaborates well in a small team * Mid-level or senior - we care more about mindset and craft than years * Bonus: Java, Vue/TS, betting/fintech, Symfony components WHY JOIN US RaceBets: High ownership and direct impact - mostly PHP, with room to grow into Java or frontend. WHAT WE OFFER Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. WHAT YOU’LL DO As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through existing Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. RESPONSIBILITIES * Drive revenue to achieve targets * Lead sales and upsell conversations of Stripe for existing and prospective customers * Drive strategic thought leadership within assigned territory to ensure user success and revenue growth * Understand the sales process and competitors for Stripe, including software, hardware, and payments * Serve as both an internal and customer-facing expert on Stripe, especially for your specialised products * Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap * Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory WHO YOU ARE You're an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You're used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're as comfortable working with clients as with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator who is detail-oriented and has a track record for improving the processes and organizations around you. MINIMUM REQUIREMENTS * 8+ years of sales or prospecting experience at a technology company and a track record of top performance * Owning a direct sales quota, with direct sales experience closing new business and expanding existing users * A proven ability to build strong collaborative working relationships with business partners * The ability to deal with ambiguity and thrive in an unstructured, fast-moving environment * A proven ability to be a self-starter capable of driving business results without significant supervision * A hands-on mentality * Excellent verbal and written communication skills * Strong presentation skills, particularly for in-person meetings with multiple stakeholders * Proven ability to lead complex negotiations involving bespoke commercial agreements * Ability to understand complex technical requirements and craft solutions across multiple stakeholders PREFERRED QUALIFICATIONS * * 5+ years of experience selling financial services or similar software * Experience in selling billing solutions * Proven ability to sell in a fast-paced environment
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM As a platform company powering businesses all over the world, Stripe processes payments, runs marketplaces, detects fraud, helps entrepreneurs start internet businesses from anywhere in the world, builds world-class developer-friendly APIs, and more. The engineering teams at Stripe work on the business logic for all of that. As a software engineering manager at Stripe, you'll lead teams that build and expand APIs, services, and experiences. You'll also work with partners to launch new markets and vertical capabilities. Stripe Terminal helps our users extend their online presence to the physical world. The mission of the Terminal team is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments—building for Unified Commerce. With Terminal, businesses can unify their in-person and online experiences, unlocking payments use cases that are right for their business model—whether it's creating a modern retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. Within Terminal, the Commerce team focuses on the following to help make Unified Commerce a reality for businesses across the globe. * Enterprise features—on-reader forms, tipping, gift cards * Payment features—DCC, surcharge, multi-capture * Point-of-sale integrations—enterprise-focused integrations * Low-code and no-code—solutions that will enable our users to onboard quickly WHAT YOU'LL DO As an Engineering Manager on the Terminal Commerce Experience team, you'll launch and scale Unified Commerce experiences within Stripe Terminal, drive new end-customer and merchant features, and build POS integrations from the ground up to support large-scale enterprise. RESPONSIBILITIES * Work with leaders across Stripe to create and drive toward the vision of Unified Commerce, bringing in-person and online payments together * Drive the roadmap and priorities for your team, and work with dependencies across the company * Support the engineering team in achieving a high level of technical excellence and stability * Manage processes to help the team do its best work and interface effectively with the rest of Stripe * Recruit excellent engineers in collaboration with the Stripe recruiting team and develop engineers on the team, helping them advance in their careers * Understand core Stripe APIs, influence design to interplay with card-present payments, and build a platform for Unified Commerce with your team * Empower and guide your team to build and scale integrations and core abstractions across payment methods, gift cards, and point-of-sale connectors for large-scale enterprise * Drive table stakes features like surcharging and tipping across Enterprise and SaaS platform merchants WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * A strong technical background with 5+ years of experience in engineering leadership across mobile, API, and backend development teams and demonstrated broad technical leadership * Experience building diverse teams to tackle challenging technical problems * An understanding of the impact of AI and a strong product mindset to turn emerging capabilities into clear customer and business value * Experience thriving in a collaborative environment involving different stakeholders and subject matter experts * Understanding of how to build and manage scalable, resilient, and observable systems across the stack * The ability to listen well and internalize the best ideas from all over the organization while also setting a vision that others are excited to get behind * The ability to put yourself in the shoes of our merchants and users * Experience leading large technical projects with internal and external dependencies and impact across many teams PREFERRED QUALIFICATIONS * Industry experience building or managing teams who have built in-person checkout experiences or payment method integrations * Experience with in-person payments hardware and software such as card readers and firmware * A deep understanding of the payments industry as a whole
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