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Nu söker vi på Nordström Assistans Dig som har hjärtat på rätt ställe och som vill tillgodose en människas liv med särskilda insatser. Vad innebär tjänsten? Jag är en glad och social kille på 23 år som bor i Hägersten. Jag har en cp-skada och sitter i rullstol. Jag har inget tal men kommunicerar med tecken, ljud och bliss. Som personlig assistent förväntas du vara mina armar och ben, vilket innebär att du kommer hjälpa mig med vardagliga sysslor som att laga mat, städa, diska, duscha och övrig personlig hygien. Mina intressen är musik, jag gillar framförallt dansbandsmusik. Det är inget krav att vi ska dela det intresset, men det är en fördel om du gillar att lyssna på musik eftersom jag ofta gör det. Jag tycker även om att resa med Viking Line samt till släktingar i Göteborg och varje år besöker vi Böda Camping. Detta innebär att resor i arbetet förekommer. Jag går även på daglig verksamhet fyra dagar i veckan mellan 9-15 där jag har med mig min assistent. Tjänsten är en timanställning för arbete vid behov och ordinarie personals frånvaro. Arbetstiderna är varierande men till exempel på arbetstider är 08.15-16.00/17.00/18.00, 16.00 - 21.00/22.00, 17.00 - 23.00, 12.00 - 21.00. Det är ca. 7,5 timmars väntetid/natt. Dubbelassistans förekommer. Omfattning: Extra/vid behov. Antal tjänster: 1. Tillträde: Enligt överenskommelse. Urval och intervjuer sker löpande och tjänsten tillsätts så snart som möjligt. Om dig - Som personlig assistent ser vi gärna att du är samarbetsvillig, lyhörd, ansvarstagande, flexibel och en bra lagspelare. Som person vill vi att du ska ha en positiv grundsyn, vara social och gilla att vara aktiv. Du behöver ha "skinn på näsan", kunna ta egna initiativ och vara intresserad av att lära känna mig och mina behov. Det finns hund i hemmet så du får inte vara allergisk mot pälsdjur eller hundrädd. Det viktigaste är att det finns personkemi mellan dig som sökande och kunden. Detta kan komma till att bli avgörande vid det slutgiltiga urvalet. Det är meriterande om du: Har erfarenhet av arbete som personlig assistent eller inom vård och omsorg, Har erfarenhet av kommunikation med bliss, Kan hoppa in med kort varsel. Det är krav på att du: Inte är pälsdjursallergiker, Har flytande kunskaper i det svenska språket i såväl tal som skrift, Rökfri. Rekryteringsprocessen Din ansökan kan komma att läsas av personal inom Nordström Assistans, av kund och dennes anhöriga och/eller samordnare. Din ansökan kan komma att delas med våra systerbolag om din profil matchar en annan tjänst inom Team Olivia. Urval kan ske löpande och tjänsten kan komma att tillsättas innan sista ansökningsdag. Tveka därför inte att skicka in din ansökan idag! Vid eventuell anställning För anställning hos oss på Nordström Assistans behöver du ha ett BankID och godkänner att använda ditt BankID i tjänsten. En förutsättning för att påbörja en anställning hos oss är att du som söker kan uppvisa giltig ID-handling samt giltigt personbevis och/eller eventuella dokument som styrker rätten till arbete i Sverige. Personbevis kan du enkelt ladda ned på Skatteverkets hemsida. På grund av att tjänsten kan omfatta ensamarbete, nattarbete och arbetsuppgifter som enligt Arbetsmiljöverkets föreskrifter (AFS 2012:3) inte får utföras av minderåriga, måste du ha fyllt 18 år för att få arbeta som personlig assistent hos oss. Om du vill arbeta med denna kund måste du uppvisa utdrag ur brottsregistret. Det är viktigt att du redan nu beställer ett utdrag från Polisen, då deras handläggningstid kan variera. Du beställer detta enkelt med BankID via denna länk: https://polisen.se/tjanster-tillstand/belastningsregistret/barn-med-funktionsnedsattning/ För dig med anställningsstöd Nordström Assistans är ett inkluderande företag. Vi välkomnar alla sökanden och även du som har rätt till någon form av anställningsstöd genom arbetsförmedlingen. Det är frivilligt att ange denna information i din ansökan, alternativt kan du även meddela detta vid en eventuell intervju. Nordström Assistans Vi på Nordström Assistans är övertygade att med rätt hjälp och förutsättningar kan man nå mer. Vi vill förändra, förbättra och skapa vägen till en bättre tillvaro. Vi har funnits sedan 1998 och erbjuder idag personlig assistans i hela Sverige och utgår från regionalkontoren i Stockholm, Gotland, Malmö, Jönköping och Gällivare. Vår framgång vilar på våra medarbetare och vi söker dig som vill vara en del av vårt team! Vi följer kollektivavtal mellan Kommunal/Vårdföretagarna. Du hittar mer information på https://www.nordstromassistans.se
Nu söker vi en boendestödjare till vårt team på Södra Tibblevägen i Björklinge. Vi erbjuder utbildning och ett utvecklande jobb där du är med och gör skillnad! Tjänsten är en deltidstjänst 58% nattetid. Södra Tibblevägen Södra Tibblevägen är ett boende för vuxna som omfattas av LSS, personkrets 1. Boendet ligger i Björklinge med gångavstånd till matbutik och bussförförbindelser med UL till Uppsala. På Södra Tibblevägens gruppbostad finns cirka 10 medarbetare med olika anställningsformer. Våra medarbetare har erfarenhet och kunskap för att arbeta med målgruppen. De har relevant utbildning inom social omsorg i form av till exempel omvårdnadsprogram, KY-utbildning inom social omsorg. Om rollen I rollen som boendestödjare utgår du från de boendes individuella behov och önskemål och ger stöd i det dagliga livet utifrån ett pedagogiskt förhållningssätt. Tillsammans med övriga medarbetare arbetar du med målet att göra dagen meningsfull och innehållsrik. Du stödjer och vägleder med bland annat personlig omvårdnad, måltider, medicinhantering, städning, samhällskontakter och kommunikation. En viktig del i arbetet är att stimulera och motivera den boende till att utveckla sina förmågor och att skapa möjligheter till en aktiv och meningsfull fritid. I dina uppgifter ingår även att dokumentera och planera utifrån genomförandeplaner. Arbetstiden för denna tjänst är nattetid, 20:30-07:45 + 2 arbetsplats träffar på 12 veckor dagtid. Du har en gruppledare eller gruppchef nära dig som delar av sin tid arbetar i verksamheten. Det kan även vara en framtida karriärmöjlighet för dig. Din erfarenhet och kunskap Du som söker har gymnasieutbildning inom vård och omsorg eller annan likvärdig utbildning. Du har goda kunskaper i svenska i både tal och skrift, god datorvana och erfarenhet av dokumentation. Det är meriterande om du har erfarenhet av att arbeta med målgruppen. I övrigt är inte ditt CV det viktigaste. Om du har rätt egenskaper, ger vi dig stöd och möjlighet att växa. Du har en positiv grundsyn, ett starkt engagemang för människor och är ansvarstagande. Du trivs med att jobba i team och stötta dina kollegor och har alltid våra brukares bästa som utgångspunkt i allt du gör. Inom Nytida är vi i ständig utveckling. Hos oss kan du växa som person samtidigt som du gör skillnad för andra. Vår kultur genomsyras av våra värderingar – respekt, ansvar, enkelhet och kunskap. Det här får du hos oss: Grundutbildning när du tillsvidareanställs inom Nytida samt kompetensutveckling via vår egen utbildningsorganisation Lära Förmånsportal med rabatter och erbjudanden Ledarskapsutbildade chefer nära dig En gemensam pedagogik för att ge den bästa omsorgen och stödet till våra omsorgstagare Karriär- och utvecklingsmöjligheter Friskvårdsbidrag och skobidrag Kollektivavtal Övrigt Anställningsform: Tillsvidare med 6 månaders provanställning (ändra vid behov) Lön: Vi tillämpar individuell lönesättning Tillträdesdag: 2026-04-1, enligt överenskommelse Sista ansökningsdag: 2026-03-15 Registerkontroll: Utdrag ur belastningsregister skall uppvisas vid en eventuell anställning. Som en del av vårt arbetsmiljöarbete kan slumpmässiga drogtester förekomma. För mer information kontakta: Facklig kontakt: Kommunal, www.kommunal.se Ansökan Välkommen att ansöka via knappen ”Skicka ansökan” nedan. Vänta inte med att ansöka då vi gör urval löpande. Om du blir kallad till en intervju behöver du kunna styrka att du har rätt att arbeta i Sverige, genom att uppvisa att du har medborgarskap inom EU/EES eller ett giltigt arbetstillstånd. Inbjudan till chattintervju med Hubert AI Som en del i vårt arbete för en mer rättvis och kompetensbaserad rekryteringsprocess har vi valt att samarbeta med Hubert.ai. Efter att du skickat in din ansökan kommer du att direkt bli inbjuden till en chattbaserad första intervju med vår virtuella rekryteringsassistent Hubert. Syftet med denna intervju är att göra urvalsprocessen snabbare och mer träffsäker – den ersätter inte den mänskliga intervjun, utan fungerar som ett första steg som hjälper oss att skapa bättre förutsättningar för ett mer djupgående samtal längre fram i processen. Intervjun tar normalt ca 15–20 minuter att genomföra och vi ser helst att du gör den så snart du har möjlighet. Tips inför intervjun? Ta gärna en titt på denna artikel: https://www.hubert.ai/insights/tips-och-rad-infor-din-forsta-hubert-intervju Vill du läsa mer om hur det är att jobba inom Nytida klicka här. Nytida ger stöd till barn, unga och vuxna för hela livets behov inom funktionsnedsättning och psykosocial problematik. Vi erbjuder boende, daglig verksamhet, stöd till individ och familj samt skola på cirka 400 enheter runt om i landet. Vi ska vara kvalitetsledande i allt vi gör och vår vision är att göra världen lite bättre, en människa i taget. Våra medarbetare arbetar med varje persons livskvalitet och trygghet i fokus. Nytida ingår i företagsgruppen Ambea. www.nytida.se
Team Leader within Mental Health Services LOCATION: Wrexham PAY RATES: £16.50 per hour Shifts: Flexible – days, nights, and weekends available Lead with purpose and make a lasting impact. At Thornbury Community Services, we believe exceptional care starts with strong leadership and genuine connections. We’re looking for Team Leaders who are committed to making a real difference—people who can inspire and guide a team to empower adults with mental health needs to live safe, fulfilled lives. This isn’t just a job; it’s an opportunity to lead a dedicated team, support individuals in achieving personal goals, and create an environment where independence and dignity thrive. What You’ll Do * Provide leadership and guidance to a team of support workers. * Ensure delivery of person-centred care within supported living accommodation. * Oversee care plans, risk assessments, and compliance with safeguarding standards. * Promote independence and positive risk-taking for service users. * Foster a culture of trust, collaboration, and continuous improvement. What We Offer We value our leaders and provide a benefits package designed to help you thrive: * Employee Assistance Programme (EAP) – confidential wellbeing support. * Competitive pay rates – plus sleep-in allowance. * Leadership training and career development opportunities – grow with us. What We’re Looking For We want passionate, resilient professionals who can lead by example. To join our team, you’ll need: * Experience in mental health or social care. * Previous supervisory or leadership experience (preferred). * Strong communication and organisational skills. * Ability to motivate and develop a team. * Full driving licence desirable. Why Choose Us? Joining our team means joining a compassionate service that values people—not just as clients, but as individuals. You’ll enjoy job satisfaction and the chance to make a difference that lasts. Apply Today Ready to lead a team where care goes beyond tasks and becomes a relationship? Click Apply Now and our team will be in touch. #TEAMWREX
Team Leader within Mental Health Services LOCATION: Wrexham PAY RATES: £16.50 per hour Shifts: Flexible – days, nights, and weekends available Lead with purpose and make a lasting impact. At Thornbury Community Services, we believe exceptional care starts with strong leadership and genuine connections. We’re looking for Team Leaders who are committed to making a real difference—people who can inspire and guide a team to empower adults with mental health needs to live safe, fulfilled lives. This isn’t just a job; it’s an opportunity to lead a dedicated team, support individuals in achieving personal goals, and create an environment where independence and dignity thrive. What You’ll Do * Provide leadership and guidance to a team of support workers. * Ensure delivery of person-centred care within supported living accommodation. * Oversee care plans, risk assessments, and compliance with safeguarding standards. * Promote independence and positive risk-taking for service users. * Foster a culture of trust, collaboration, and continuous improvement. What We Offer We value our leaders and provide a benefits package designed to help you thrive: * Employee Assistance Programme (EAP) – confidential wellbeing support. * Competitive pay rates – plus sleep-in allowance. * Leadership training and career development opportunities – grow with us. What We’re Looking For We want passionate, resilient professionals who can lead by example. To join our team, you’ll need: * Experience in mental health or social care. * Previous supervisory or leadership experience (preferred). * Strong communication and organisational skills. * Ability to motivate and develop a team. * Full driving licence desirable. Why Choose Us? Joining our team means joining a compassionate service that values people—not just as clients, but as individuals. You’ll enjoy job satisfaction and the chance to make a difference that lasts. Apply Today Ready to lead a team where care goes beyond tasks and becomes a relationship? Click Apply Now and our team will be in touch.
Team Leader within Mental Health Services LOCATION: Wrexham PAY RATES: £16.50 per hour Shifts: Flexible – days, nights, and weekends available Lead with purpose and make a lasting impact. At Thornbury Community Services, we believe exceptional care starts with strong leadership and genuine connections. We’re looking for Team Leaders who are committed to making a real difference—people who can inspire and guide a team to empower adults with mental health needs to live safe, fulfilled lives. This isn’t just a job; it’s an opportunity to lead a dedicated team, support individuals in achieving personal goals, and create an environment where independence and dignity thrive. What You’ll Do * Provide leadership and guidance to a team of support workers. * Ensure delivery of person-centred care within supported living accommodation. * Oversee care plans, risk assessments, and compliance with safeguarding standards. * Promote independence and positive risk-taking for service users. * Foster a culture of trust, collaboration, and continuous improvement. What We Offer We value our leaders and provide a benefits package designed to help you thrive: * Employee Assistance Programme (EAP) – confidential wellbeing support. * Competitive pay rates – plus sleep-in allowance. * Leadership training and career development opportunities – grow with us. What We’re Looking For We want passionate, resilient professionals who can lead by example. To join our team, you’ll need: * Experience in mental health or social care. * Previous supervisory or leadership experience (preferred). * Strong communication and organisational skills. * Ability to motivate and develop a team. * Full driving licence desirable. Why Choose Us? Joining our team means joining a compassionate service that values people—not just as clients, but as individuals. You’ll enjoy job satisfaction and the chance to make a difference that lasts. Apply Today Ready to lead a team where care goes beyond tasks and becomes a relationship? Click Apply Now and our team will be in touch. #TEAMWREX
Team Leader within Mental Health Services LOCATION: Wrexham PAY RATES: £16.50 per hour Shifts: Flexible – days, nights, and weekends available Lead with purpose and make a lasting impact. At Thornbury Community Services, we believe exceptional care starts with strong leadership and genuine connections. We’re looking for Team Leaders who are committed to making a real difference—people who can inspire and guide a team to empower adults with mental health needs to live safe, fulfilled lives. This isn’t just a job; it’s an opportunity to lead a dedicated team, support individuals in achieving personal goals, and create an environment where independence and dignity thrive. What You’ll Do * Provide leadership and guidance to a team of support workers. * Ensure delivery of person-centred care within supported living accommodation. * Oversee care plans, risk assessments, and compliance with safeguarding standards. * Promote independence and positive risk-taking for service users. * Foster a culture of trust, collaboration, and continuous improvement. What We Offer We value our leaders and provide a benefits package designed to help you thrive: * Employee Assistance Programme (EAP) – confidential wellbeing support. * Competitive pay rates – plus sleep-in allowance. * Leadership training and career development opportunities – grow with us. What We’re Looking For We want passionate, resilient professionals who can lead by example. To join our team, you’ll need: * Experience in mental health or social care. * Previous supervisory or leadership experience (preferred). * Strong communication and organisational skills. * Ability to motivate and develop a team. * Full driving licence desirable. Why Choose Us? Joining our team means joining a compassionate service that values people—not just as clients, but as individuals. You’ll enjoy job satisfaction and the chance to make a difference that lasts. Apply Today Ready to lead a team where care goes beyond tasks and becomes a relationship? Click Apply Now and our team will be in touch. #TEAMWREX
Team Leader within Mental Health Services LOCATION: Wrexham PAY RATES: £16.50 per hour Shifts: Flexible – days, nights, and weekends available Lead with purpose and make a lasting impact. At Thornbury Community Services, we believe exceptional care starts with strong leadership and genuine connections. We’re looking for Team Leaders who are committed to making a real difference—people who can inspire and guide a team to empower adults with mental health needs to live safe, fulfilled lives. This isn’t just a job; it’s an opportunity to lead a dedicated team, support individuals in achieving personal goals, and create an environment where independence and dignity thrive. What You’ll Do * Provide leadership and guidance to a team of support workers. * Ensure delivery of person-centred care within supported living accommodation. * Oversee care plans, risk assessments, and compliance with safeguarding standards. * Promote independence and positive risk-taking for service users. * Foster a culture of trust, collaboration, and continuous improvement. What We Offer We value our leaders and provide a benefits package designed to help you thrive: * Employee Assistance Programme (EAP) – confidential wellbeing support. * Competitive pay rates – plus sleep-in allowance. * Leadership training and career development opportunities – grow with us. What We’re Looking For We want passionate, resilient professionals who can lead by example. To join our team, you’ll need: * Experience in mental health or social care. * Previous supervisory or leadership experience (preferred). * Strong communication and organisational skills. * Ability to motivate and develop a team. * Full driving licence desirable. Why Choose Us? Joining our team means joining a compassionate service that values people—not just as clients, but as individuals. You’ll enjoy job satisfaction and the chance to make a difference that lasts. Apply Today Ready to lead a team where care goes beyond tasks and becomes a relationship? Click Apply Now and our team will be in touch.
Mental Health Support Worker Location: Wrexham Contract Options Available: * 24 Hours Per Week (2x 12 hour shifts) – £16,640 per annum * 36 Hours Per Week (3x 12 hour shifts) – £24,960 per annum Make a Lasting Difference At Thornbury Community Services, we believe exceptional care starts with exceptional people. We're looking for compassionate, dedicated Mental Health Support Workers to join our supported living team in Wrexham. This is more than a care role. It's an opportunity to build meaningful relationships, support individuals to achieve their goals, and empower people with mental health needs to live independently and confidently within their communities. Every day is different, but every day offers the chance to make a genuine difference in someone's life. About the Role As a Mental Health Support Worker, you will: * Deliver high-quality, person-centred support within supported living services. * Promote independence, wellbeing and positive outcomes. * Support individuals with daily living activities, health management and life skills. * Encourage social engagement and participation within the local community. * Build positive, trusted relationships that help people achieve their personal goals. * Work collaboratively with colleagues, families and other professionals to provide outstanding care. What We're Looking For We're seeking caring and resilient individuals who are passionate about supporting others. Ideally, you'll have: * Experience working within mental health, social care or a support environment. * A person-centred approach and genuine passion for helping others. * Strong communication and interpersonal skills. * The ability to remain calm, adaptable and positive in challenging situations. * A commitment to promoting independence, dignity and choice. * A full UK driving licence (desirable but not essential). Why Join Us? We love exceptional people, and in return, we offer an exciting place to work with a wide range of benefits, rewards and opportunities to develop your career. Career Development * Dedicated support, guidance and career development to help you build a long and successful career. * Endless learning and development opportunities, including fully funded qualifications. Rewards and Benefits * Pensions scheme, free mortgage broker service & life assurance * Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops * Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance * Discounts. Shopping, lifestyle & cinema discounts Apply Today Start a career where compassion, connection and commitment make a real difference. Apply now to join our Mental Health Support team in Wrexham. #TLWREX
Mental Health Support Worker Location: Wrexham Contract Options Available: * 24 Hours Per Week (2x 12 hour shifts) – £16,640 per annum * 36 Hours Per Week (3x 12 hour shifts) – £24,960 per annum ---------------------------------------------------------------------------------------------------------------------------------- Make a Lasting Difference At Thornbury Community Services, we believe exceptional care starts with exceptional people. We're looking for compassionate, dedicated Mental Health Support Workers to join our supported living team in Wrexham. This is more than a care role. It's an opportunity to build meaningful relationships, support individuals to achieve their goals, and empower people with mental health needs to live independently and confidently within their communities. Every day is different, but every day offers the chance to make a genuine difference in someone's life. ---------------------------------------------------------------------------------------------------------------------------------- About the Role As a Mental Health Support Worker, you will: * Deliver high-quality, person-centred support within supported living services. * Promote independence, wellbeing and positive outcomes. * Support individuals with daily living activities, health management and life skills. * Encourage social engagement and participation within the local community. * Build positive, trusted relationships that help people achieve their personal goals. * Work collaboratively with colleagues, families and other professionals to provide outstanding care. ---------------------------------------------------------------------------------------------------------------------------------- What We're Looking For We're seeking caring and resilient individuals who are passionate about supporting others. Ideally, you'll have: * Experience working within mental health, social care or a support environment. * A person-centred approach and genuine passion for helping others. * Strong communication and interpersonal skills. * The ability to remain calm, adaptable and positive in challenging situations. * A commitment to promoting independence, dignity and choice. * A full UK driving licence (desirable but not essential). ---------------------------------------------------------------------------------------------------------------------------------- Why Join Us? We love exceptional people, and in return, we offer an exciting place to work with a wide range of benefits, rewards and opportunities to develop your career. Career Development * Dedicated support, guidance and career development to help you build a long and successful career. * Endless learning and development opportunities, including fully funded qualifications. Rewards and Benefits * Pensions scheme, free mortgage broker service & life assurance * Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops * Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance * Discounts. Shopping, lifestyle & cinema discounts Apply Today Start a career where compassion, connection and commitment make a real difference. Apply now to join our Mental Health Support team in Wrexham. ---------------------------------------------------------------------------------------------------------------------------------- #TLWREX
Vill du leda med både hjärta, mod och struktur? Nu söker vi en trygg och utvecklingsinriktad enhetschef till två bostäder med särskild service för personer med förvärvade hjärnskador och omfattande omvårdnadsbehov. Det här är ett uppdrag för dig som motiveras av att leda verksamheter där omsorgens kvalitet gör skillnad. Våra brukare lever med komplexa och långvariga stödbehov. För dem är trygg vardag, kontinuitet och professionellt bemötande avgörande. Som enhetschef skapar du förutsättningar genom ett närvarande ledarskap, engagerade medarbetare och en verksamhet som utvecklas. Du leder verksamheter där små framsteg kan betyda stora förändringar i en människas vardag. Uppdraget kräver ett ledarskap som kombinerar struktur, kvalitet och engagemang för att skapa trygghet, delaktighet och goda levnadsvillkor. Därför ska du välja oss Bostad med särskild service i stadsområde Sydväst är en verksamhet i utveckling. Vi arbetar målgruppsinriktat, vilket skapar förutsättningar att utveckla specialistkunskap, stärka samarbetet och ge våra brukare ett tryggt och sammanhållet stöd. Vi vet att ett hållbart ledarskap kräver goda förutsättningar. Därför blir du en del av en organisation där samarbete, tillit och utveckling är en självklar del av vardagen. Du leder inte ensam utan ingår i en ledningsgrupp med tolv enhetschefer, en resurschef och en närvarande verksamhetschef. Det finns även verksamhets- och metodutvecklare som bidrar till verksamhetens utveckling. Under 2027 förstärker vi organisationen genom att utöka från tre till fyra ledningsgrupper – en satsning som ger bättre förutsättningar för ett nära och hållbart ledarskap. Vi delar arbetsplats på Lergöksgatan och arbetar aktivitetsbaserat över verksamhetsgränserna. Här är det naturligt att be om hjälp, dela erfarenheter och utveckla verksamheten tillsammans. Vi tror på prestigelöshet, öppen dialog och ett arbetsklimat där vi stöttar varandra – både när vardagen utmanar och när vi firar framgångar. Ditt uppdrag Som enhetschef ansvarar du för två bostäder med särskild service och leder verksamheten med brukarnas behov och livskvalitet i fokus. Du är en närvarande ledare som skapar engagemang, tydlighet och delaktighet. Genom att coacha och utveckla dina medarbetare bygger du en verksamhet där kompetens, gott bemötande och ett professionellt förhållningssätt präglar det dagliga arbetet. Du har ett helhetsansvar för verksamhet, kvalitet, ekonomi, personal och arbetsmiljö. Tillsammans med dina medarbetare driver du förbättringsarbete och säkerställer att verksamheten bedrivs enligt Socialtjänstlagen (SoL), Lagen om stöd och service till vissa funktionshindrade (LSS), Hälso- och sjukvårdslagen (HSL) samt Göteborgs Stads mål och riktlinjer. Kvalifikationer Vi söker dig som har: högskoleexamen inom rehabilitering, socialt arbete, beteendevetenskap eller annan utbildning som arbetsgivaren bedömer likvärdig erfarenhet av chefsuppdrag inom dygnet-runt-verksamhet god kunskap om Socialtjänstlagen (SoL), Lagen om stöd och service till vissa funktionshindrade (LSS) samt Hälso- och sjukvårdslagen (HSL). Det är meriterande om du har: erfarenhet av arbete med personer med förvärvade hjärnskador och omfattande omvårdnadsbehov genomgått Morgondagens chef eller annan likvärdig ledarskapsutbildning läst Socialrätt, 7,5 högskolepoäng Vem är du? Vi söker dig som är en trygg och stabil ledare med ett genuint engagemang för människor och verksamhetsutveckling. Du leder genom tillit, tydlighet och närvaro. Du har mod att fatta beslut, skapar delaktighet och bygger ett arbetsklimat där medarbetare känner ansvar, arbetsglädje och vilja att utvecklas. Du ser förändring som en naturlig del av uppdraget och drivs av att utveckla både verksamheter och människor. Samarbete är en självklarhet för dig och du bygger goda relationer genom ett lyhört, prestigelöst och kommunikativt ledarskap. Övrigt Intervjuer kommer att genomföras digitalt eftermiddag 27 augusti och 1 september. Avsätt gärna tid i din kalender redan nu. I den här rekryteringen kommer du få svara på ett antal frågor där du får beskriva din kunskap inom området i stället för att skicka ett personligt brev. Du får mer än gärna bifoga efterfrågade betygsunderlag i din ansökan. Göteborgs Stad arbetar aktivt för att främja lika rättigheter och möjligheter samt att motverka diskriminering. Som medarbetare i förvaltningen för funktionsstöd erbjuder vi dig:- Trygg anställning med goda anställningsvillkor- Heltid med möjlighet till deltid- Introduktion vid nyanställning- Kompetensutveckling- Friskvårdsbidrag, cykelbidrag samt andra rabatter och erbjudande Göteborgs Stad tillämpar individuell och differentierad lönesättning. Här kan du få mer information om bland annat lönestatistik. Lön, ersättningar och förmåner - Göteborgs Stad Vi tar endast emot ansökningar via vårt rekryteringssystem i enlighet med GDPR. Har du skyddade personuppgifter ska du INTE söka via systemet utan kontakta ansvarig rekryterande chef för hantering av din ansökan. Tillsättning sker under förutsättning att tjänsten inte behöver tas i anspråk i förvaltningen eller stadens omställningsarbete. Till dig som företräder bemannings- och rekryteringsföretag: Inför denna rekrytering har vi valt rekryteringskanaler och önskar inte erbjudanden om kompetensförmedling, annonserings- eller rekryteringshjälp. Om oss Vi är alla olika. Vi är också lika och har samma rätt till ett tryggt hem, en meningsfull sysselsättning och att känna oss värdefulla. Med rätt förutsättningar kan vi växa, utvecklas och delta i samhället på våra egna villkor. Inom förvaltningen för funktionsstöd ger vi stöd, service och omsorg till barn och vuxna med funktionsnedsättning och skapar möjlighet för dem att leva ett gott och självständigt liv, som alla andra. Med 6 200 engagerade medarbetare är vi Sveriges största funktionsstödsförvaltning. Vi arbetar bland annat inom boenden med särskild service, daglig verksamhet, boendestöd, personligt stöd och barn- och korttidsboenden. Vill du vara med och bidra till ett mer inkluderande samhälle? Välkommen till oss! Du är Göteborg
At Danda, we believe in people who drive change. Our mission is to connect exceptional talent with companies that are transforming the world — and the automotive industry is one of the most exciting arenas for that change right now. We’re now looking for a Finnish Speaking Customer Care Agent for an innovative client within automotive who is pushing boundaries in electrification, design, safety, and sustainability. ABOUT THE ROLE As a Customer Care Specialist, you’ll play a key role in delivering an outstanding customer experience — supporting consumers throughout their journey from purchase to ownership. You’ll be the voice and heart of the brand, helping customers with everything from product inquiries and service coordination to technical guidance and roadside assistance. Your mission is to create a seamless and personal experience in every interaction — whether it’s via phone, email, chat, or social media. You’ll also handle lead generation and follow-up, ensuring that every customer touchpoint adds value and strengthens trust. WHAT YOU’LL DO * Communicate with customers in Finnish and English across multiple channels (phone, email, chat, social media) * Provide clear solutions and coordinate services such as towing and roadside assistance * Generate and manage leads to support sales and customer engagement * Escalate customer feedback and improvement ideas to internal teams * Drive activities that enhance efficiency and service quality within Customer Care WHO YOU ARE You’re genuinely passionate about creating great customer experiences and thrive in a fast-moving, collaborative environment. You enjoy solving problems, learning new things, and bringing positivity to every interaction. We value: * Experience from customer care or service roles, preferably within tech, automotive, or other sales-oriented industries * Strong communication and empathy skills * Good understanding of CRM systems and digital tools * Fluency in Finnish and English, both spoken and written * Flexibility to work evenings, weekends, and holidays when needed PERSONALITY IS KEY You’re humble, curious, and solution-oriented — a true team player who listens, supports, and inspires others. You’re dedicated to making every customer feel seen, heard, and helped. A passion for people is essential — and a passion for cars is a bonus. LOCATION Gothenburg, on-site
Community Adult Nurse – Complex Care Location: Bromyard, Herefordshire Shifts: Days & Nights - 08:00-20:00 & 20:00-08:00 Pay Rates (including holiday pay): * Days: £35.20 per hour * Nights: £39.55 per hour * Weekends: £44.06 per hour ---------------------------------------------------------------------------------------------------------------------------------- At Thornbury Community Services, we believe every person deserves the chance to live life to the fullest. We’re looking for adult nurses who want to make a real difference - helping people stay safe, achieve their goals, discover new hobbies, and enjoy experiences that matter most to them. Your role goes beyond clinical care. You’ll build trust with individuals and their families, create safe environments, and empower individuals to take trips, learn new skills, and thrive at home and in their community. Every shift is an opportunity to change a life. ---------------------------------------------------------------------------------------------------------------------------------- Why This Role Matters Joining Thornbury means being part of something bigger - giving individuals the chance to grow, learn, and experience joy despite complex health needs. In this role, you will be expected to support in physio, aqua therapy and assisted communication technology as well as music therapy and art. You will assist with accessing social environments working closely with private therapists using high tech equipment to enhance the life of a young lady who lives at home with her family. Things can change very quickly and you will work 2:1 with a known HCA to assist you & your client. This can be a rewarding environment for those who want to see the differences that their input and skills makes to complex care package. The team around the client is strong and supportive. ---------------------------------------------------------------------------------------------------------------------------------- What We’re Looking For We’re seeking nurses who are: * Compassionate and resilient, with a genuine passion for individualised care. * Experienced in UK complex care (minimum 6 months in the last 2 years). * Skilled in key areas such as Nasal Pharyngeal Suction, Care and Use of Gastrostomy & Ventilation via Mask. ---------------------------------------------------------------------------------------------------------------------------------- Your Benefits as a TCS Nurse We value our nurses and offer a package designed to support your career and wellbeing: * Professional Development: Access to free CPD and support with revalidation. * 24/7 Support: Clinical and operational teams available whenever you need them. * Employee Assistance Programme: Round-the-clock wellbeing support. * Upskilling: Access to refresher courses and practical skills sessions. ---------------------------------------------------------------------------------------------------------------------------------- Apply Today If you want a role where your skills change lives and your care creates possibilities, apply now. Questions? Contact us at: 📧 applications@thornburycommunityservices.co.uk 📞 0333 323 3762 ---------------------------------------------------------------------------------------------------------------------------------- #ANHEREF
Community Adult Nurse – Complex Care Location: Bromyard, Herefordshire Shifts: Days & Nights - 08:00-20:00 & 20:00-08:00 Pay Rates (including holiday pay): * Days: £35.20 per hour * Nights: £39.55 per hour * Weekends: £44.06 per hour ---------------------------------------------------------------------------------------------------------------------------------- At Thornbury Community Services, we believe every person deserves the chance to live life to the fullest. We’re looking for adult nurses who want to make a real difference - helping people stay safe, achieve their goals, discover new hobbies, and enjoy experiences that matter most to them. Your role goes beyond clinical care. You’ll build trust with individuals and their families, create safe environments, and empower individuals to take trips, learn new skills, and thrive at home and in their community. Every shift is an opportunity to change a life. ---------------------------------------------------------------------------------------------------------------------------------- Why This Role Matters Joining Thornbury means being part of something bigger - giving individuals the chance to grow, learn, and experience joy despite complex health needs. In this role, you will be expected to support in physio, aqua therapy and assisted communication technology as well as music therapy and art. You will assist with accessing social environments working closely with private therapists using high tech equipment to enhance the life of a young lady who lives at home with her family. Things can change very quickly and you will work 2:1 with a known HCA to assist you & your client. This can be a rewarding environment for those who want to see the differences that their input and skills makes to complex care package. The team around the client is strong and supportive. ---------------------------------------------------------------------------------------------------------------------------------- What We’re Looking For We’re seeking nurses who are: * Compassionate and resilient, with a genuine passion for individualised care. * Experienced in UK complex care (minimum 6 months in the last 2 years). * Skilled in key areas such as Nasal Pharyngeal Suction, Care and Use of Gastrostomy & Ventilation via Mask. ---------------------------------------------------------------------------------------------------------------------------------- Your Benefits as a TCS Nurse We value our nurses and offer a package designed to support your career and wellbeing: * Professional Development: Access to free CPD and support with revalidation. * 24/7 Support: Clinical and operational teams available whenever you need them. * Employee Assistance Programme: Round-the-clock wellbeing support. * Upskilling: Access to refresher courses and practical skills sessions. ---------------------------------------------------------------------------------------------------------------------------------- Apply Today If you want a role where your skills change lives and your care creates possibilities, apply now. Questions? Contact us at: 📧 applications@thornburycommunityservices.co.uk 📞 0333 323 3762 ---------------------------------------------------------------------------------------------------------------------------------- #ANHEREF
Community Healthcare Assistant – Complex Care (Female) Location: Bromyard, Hereford Shifts: Days & Nights: 08:00-20:00 & 20:00-08:00 Pay Rates (including holiday pay): * Days: £18.56 per hour * Nights: £20.83 per hour * Weekends: £23.07 per hour ---------------------------------------------------------------------------------------------------------------------------------- At Thornbury Community Services, we believe everyone deserves the chance to live life to the fullest. We’re looking for healthcare assistants who want to make a real difference - helping people with complex health needs remain at home, maintain independence, and enjoy the things that matter most to them. Your role goes beyond practical care. You’ll build trust with individuals and their families, create safe environments, and empower people to take trips, reconnect with hobbies, and thrive in their own community. Every shift is an opportunity to change a life. ---------------------------------------------------------------------------------------------------------------------------------- Why This Role Matters Joining Thornbury means being part of something bigger - giving people the chance to live with dignity, choice, and joy despite complex health needs. In this role, you will be expected to support in physio, aqua therapy and assisted communication technology as well as music therapy and art. You will assist with accessing social environments working closely with private therapists using high tech equipment to enhance the life of a young lady who lives at home with her family. Things can change very quickly and you will work alongside a highly skilled qualified nurse. This can be a rewarding environment for those who want to see the differences that their input and skills makes to complex care package. The team around the client is strong and supportive. ---------------------------------------------------------------------------------------------------------------------------------- What We’re Looking For We’re seeking healthcare assistants who are: · Compassionate and resilient, with a genuine passion for person-centered care. · Experienced in UK care (minimum 12 months). · Skilled in key areas such as: * Exposure to clinical complex care * Personal care * Manual handling ---------------------------------------------------------------------------------------------------------------------------------- Your Benefits as a TCS Healthcare Assistant We value our team and offer a package designed to support your career and wellbeing: · 24/7 Support: Clinical and operational teams available whenever you need them. · Employee Assistance Programme: Round-the-clock wellbeing support. · Upskilling & Training: Access refresher courses and specialist practical training. Shadow shifts and sign offs from a qualified nurse. ---------------------------------------------------------------------------------------------------------------------------------- Apply Today If you want a role where your care changes lives and creates possibilities, apply now. Questions? Contact us at: 📧 applications@thornburycommunityservices.co.uk 📞 0333 323 3762 ---------------------------------------------------------------------------------------------------------------------------------- #HCANORF
Community Healthcare Assistant – Complex Care (Female) Location: Bromyard, Hereford Shifts: Days & Nights: 08:00-20:00 & 20:00-08:00 Pay Rates (including holiday pay): * Days: £18.56 per hour * Nights: £20.83 per hour * Weekends: £23.07 per hour ---------------------------------------------------------------------------------------------------------------------------------- At Thornbury Community Services, we believe everyone deserves the chance to live life to the fullest. We’re looking for healthcare assistants who want to make a real difference - helping people with complex health needs remain at home, maintain independence, and enjoy the things that matter most to them. Your role goes beyond practical care. You’ll build trust with individuals and their families, create safe environments, and empower people to take trips, reconnect with hobbies, and thrive in their own community. Every shift is an opportunity to change a life. ---------------------------------------------------------------------------------------------------------------------------------- Why This Role Matters Joining Thornbury means being part of something bigger - giving people the chance to live with dignity, choice, and joy despite complex health needs. In this role, you will be expected to support in physio, aqua therapy and assisted communication technology as well as music therapy and art. You will assist with accessing social environments working closely with private therapists using high tech equipment to enhance the life of a young lady who lives at home with her family. Things can change very quickly and you will work alongside a highly skilled qualified nurse. This can be a rewarding environment for those who want to see the differences that their input and skills makes to complex care package. The team around the client is strong and supportive. ---------------------------------------------------------------------------------------------------------------------------------- What We’re Looking For We’re seeking healthcare assistants who are: · Compassionate and resilient, with a genuine passion for person-centered care. · Experienced in UK care (minimum 12 months). · Skilled in key areas such as: * Exposure to clinical complex care * Personal care * Manual handling ---------------------------------------------------------------------------------------------------------------------------------- Your Benefits as a TCS Healthcare Assistant We value our team and offer a package designed to support your career and wellbeing: · 24/7 Support: Clinical and operational teams available whenever you need them. · Employee Assistance Programme: Round-the-clock wellbeing support. · Upskilling & Training: Access refresher courses and specialist practical training. Shadow shifts and sign offs from a qualified nurse. ---------------------------------------------------------------------------------------------------------------------------------- Apply Today If you want a role where your care changes lives and creates possibilities, apply now. Questions? Contact us at: 📧 applications@thornburycommunityservices.co.uk 📞 0333 323 3762 ---------------------------------------------------------------------------------------------------------------------------------- #HCANORF
Community Healthcare Assistant – Complex Care (Female) Location: Bromyard, Hereford Shifts: Days & Nights: 08:00-20:00 & 20:00-08:00 Pay Rates (including holiday pay): * Days: £18.56 per hour * Nights: £20.83 per hour * Weekends: £23.07 per hour ---------------------------------------------------------------------------------------------------------------------------------- At Thornbury Community Services, we believe everyone deserves the chance to live life to the fullest. We’re looking for healthcare assistants who want to make a real difference - helping people with complex health needs remain at home, maintain independence, and enjoy the things that matter most to them. Your role goes beyond practical care. You’ll build trust with individuals and their families, create safe environments, and empower people to take trips, reconnect with hobbies, and thrive in their own community. Every shift is an opportunity to change a life. ---------------------------------------------------------------------------------------------------------------------------------- Why This Role Matters Joining Thornbury means being part of something bigger - giving people the chance to live with dignity, choice, and joy despite complex health needs. In this role, you will be expected to support in physio, aqua therapy and assisted communication technology as well as music therapy and art. You will assist with accessing social environments working closely with private therapists using high tech equipment to enhance the life of a young lady who lives at home with her family. Things can change very quickly and you will work alongside a highly skilled qualified nurse. This can be a rewarding environment for those who want to see the differences that their input and skills makes to complex care package. The team around the client is strong and supportive. ---------------------------------------------------------------------------------------------------------------------------------- What We’re Looking For We’re seeking healthcare assistants who are: · Compassionate and resilient, with a genuine passion for person-centered care. · Experienced in UK care (minimum 12 months). · Skilled in key areas such as: * Exposure to clinical complex care * Personal care * Manual handling ---------------------------------------------------------------------------------------------------------------------------------- Your Benefits as a TCS Healthcare Assistant We value our team and offer a package designed to support your career and wellbeing: · 24/7 Support: Clinical and operational teams available whenever you need them. · Employee Assistance Programme: Round-the-clock wellbeing support. · Upskilling & Training: Access refresher courses and specialist practical training. Shadow shifts and sign offs from a qualified nurse. ---------------------------------------------------------------------------------------------------------------------------------- Apply Today If you want a role where your care changes lives and creates possibilities, apply now. Questions? Contact us at: 📧 applications@thornburycommunityservices.co.uk 📞 0333 323 3762 ---------------------------------------------------------------------------------------------------------------------------------- #HCANORF
Community Healthcare Assistant – Complex Care Location: Gloucester Shifts: Monday-Sunday: 08:00-20:00 & 20:00-08:00 (24/7) Pay Rates (including holiday pay): * Days: £18.56 per hour * Nights: £20.83 per hour * Weekends: £23.07 per hour ---------------------------------------------------------------------------------------------------------------------------------- At Thornbury Community Services, we believe everyone deserves the chance to live life to the fullest. We’re looking for healthcare assistants who want to make a real difference - helping people with complex health needs remain at home, maintain independence, and enjoy the things that matter most to them. Your role goes beyond practical care. You’ll build trust with individuals and their families, create safe environments, and empower people to take trips, reconnect with hobbies, and thrive in their own community. Every shift is an opportunity to change a life. ---------------------------------------------------------------------------------------------------------------------------------- Why This Role Matters Joining Thornbury means being part of something bigger - giving people the chance to live with dignity, choice, and joy despite complex health needs. We would provide training & shadow shifts with a full clinical sign-off to support this client. You will work 1:1 managing all clinical and social needs for this young female. You should be committed and experienced with children & comfortable working in an environment with cats & dogs. ---------------------------------------------------------------------------------------------------------------------------------- What We’re Looking For We’re seeking healthcare assistants who are: · Compassionate and resilient, with a genuine passion for person-centered care. · Experienced in UK care (minimum 12 months). · Skilled in key areas such as: * Exposure to clinical complex care * Personal care * Manual handling ---------------------------------------------------------------------------------------------------------------------------------- Your Benefits as a TCS Healthcare Assistant We value our team and offer a package designed to support your career and wellbeing: · 24/7 Support: Clinical and operational teams available whenever you need them. · Employee Assistance Programme: Round-the-clock wellbeing support. · Upskilling & Training: Access refresher courses and specialist practical training. Shadow shifts and sign offs from a qualified nurse. ---------------------------------------------------------------------------------------------------------------------------------- Apply Today If you want a role where your care changes lives and creates possibilities, apply now. Questions? Contact us at: 📧 applications@thornburycommunityservices.co.uk 📞 0333 323 3762 ---------------------------------------------------------------------------------------------------------------------------------- #HCAGLST
Åsele är en plats som är perfekt belägen mellan kust och fjäll i Södra Lappland. Vi på Åsele kommun får det självklara i våra invånares vardag att fungera som till exempel att: vatten och värme levereras, vägarna plogas, våra äldre tas väl om hand och grundskolebarnen får sin utbildning. Vi gör skillnad för alla som lever, vistas och verkar i Åsele. Platsen Åsele kommun innefattar ett 4235 km² stort naturskönt landområde som har över femtio naturreservat och en nationalpark. Området ingår vintertid som renbetesland för två samebyar. Det som lockar besökare till Åsele, förutom natur och friluftsliv, är anrika Åsele Marknad, en av Sveriges största sommarmarknader. Åsele kommun (Sjeltien tjïelte på sydsamiska) är ett samiskt förvaltningsområde och kunskaper i samiska är meriterande inom vissa yrkesområden. Vill du vara med och utveckla Åsele - framtidens inlandsbygd? Socialsekreterare äldre SoL/LSS Vi söker dig som är intresserad av att arbeta i en mindre förvaltning vilket innebär variations rika arbetsuppgifter i en liten arbetsgrupp och nära kontakt med klienter, arbetskamrater och andra samarbetspartners. Åsele kommun söker nu en biståndshandläggare. Arbetsuppgifter Du som socialsekreterare äldre Sol/LSS tar emot ansökningar, utreder behov, fattar beslut och följer upp dina ärenden i nära kontakt med brukaren, anhöriga och andra i brukarens nätverk. I ditt uppdrag ingår även att informera om myndighetens uppdrag och insatser, gällande lagstiftning och brukarens rättigheter. Inom enheten utreder vi ansökningar enligt socialtjänstlagen (SoL) och lagen om stöd och service till vissa funktionshindrade (LSS). Vårt arbete präglas av ett tydligt brukarperspektiv med stort fokus på den enskildes delaktighet. Behoven hos vår målgrupp kan variera mycket, vi möter de som bor hemma och endast behöver stöd någon gång per vecka till de som bor på boende med tillgång till personalstöd dygnet runt. Arbetet bjuder på en hög grad av variation där du ena stunden genomför en uppföljning i någons hem medan du i nästa stund deltar vid ett SIP-möte. Däremellan spenderar du tid på kontoret för att dokumentera och samverka med dina kollegor. Vi jobbar i en komplex verksamhet med stundvis högt tempo och du behöver vara en person som självständigt kan planera ditt arbete för att möta verksamhetens behov. Myndigheten strävar efter att vara transparent gentemot de brukare vi möter och uppfylla vår serviceskyldighet, samtidigt som vi är rättssäkra och effektiva i vår handläggning. Kvalifikationer Socionomutbildning, sociala omsorgslinjen eller annan utbildning som bedöms likvärdig. Vi ser helst att du har arbetslivserfarenhet inom myndighetsutövning. Meriterande är erfarenhet av arbete med målgruppen äldre. Du har goda kunskaper om socialtjänstlagen och angränsande områden. För att lyckas med uppdraget tror vi att du är flexibel och har lätt att se lösningar i de utmaningar du möter. Du kan arbeta självständigt men är samtidigt en naturlig lagspelare. Du är professionell och har god förmåga att uttrycka dig i tal och skrift. Kunskap i IBIC och verksamhetsprogrammet Life Care är meriterande. Stor vikt kommer att fästas vid personlig lämplighet. Körkort B är ett krav Vi erbjuder dig kontinuerlig handledning, flexibel arbetstid och friskvård. Intervjuer sker löpande. Vi undanber oss kontakt från rekryterings- och bemanningsföretag samt annonsförsäljare.
For our local congregation in central Stockholm, we are seeking a dedicated and dynamic Ministry Administrator to join our team. This dual-function role combines strategic administrative oversight with active pastoral ministry. You will play a pivotal role in leading local community outreach, developing spiritual growth programs, and ensuring the smooth day-to-day operations and financial stewardship of the ministry. Key Responsibilities (Listed in order of operational and strategic importance.) 1. Pastoral Leadership & Teaching Serve as an active member of the ministerial and teaching staff, regularly delivering sermons, leading services, and providing pastoral care. Embody and champion the mission, values, and theological vision of the church. 2. Discipleship & Spiritual Development Spearhead the strategy, creation, and implementation of internal departmental discipleship and Christian education programs. Mentor and equip volunteers and small group leaders to foster a thriving, multi-generational church community. 3. Local Ministry & Community Engagement Oversee and coordinate local ministry initiatives, including community outreach projects, localised social initiatives, and the church coffee shop/social hub. Direct local promotional strategies and manage the church’s digital presence across social media platforms to effectively connect with the broader public. 4. Financial Administration & Governance Liaise closely with the Secretary and Treasurer to maintain robust local financial management, including budget monitoring, expense reporting, and resource allocation. Ensure all local administrative functions align with both internal policy and local regulatory requirements. Requirements & Qualifications Ecclesiastical Credentials: Must hold a valid General License (or higher ministerial credentials) with the United Pentecostal Church International (UPCI), or fulfill the equivalent European/national registration requirements recognized by the organization. Theological Alignment: Deep commitment to the Oneness Pentecostal faith, with a proven track record in biblical teaching and pastoral care. Administrative & Communication Skills: Strong organizational skills with experience managing budgets, public outreach, or digital media platforms. Cultural Adaptability: Ability to operate effectively within the contemporary European/Swedish secular context, building meaningful, low-threshold bridges between the church and the local community.
Job Title: Arrears Executive – Part Time Working Pattern: 18 hours per week - we can be flexible to accommodate your personal circumstances, whether that means working two longer days, a combination of one longer day and shorter days, or spreading the hours across five shorter days each week Salary: £29,000 pro rata (£14,400) and up to 20% bonus and benefits Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 💚 Shaping the future of sustainable digital banking Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK. People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together. Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®. Tandem is growing fast and helping to shape the future of sustainable banking. Your team: Collaborators in change Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules). Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us. Your Impact: Building a sustainable tomorrow As an Arrears Executive at Tandem your focus will be on: * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require. * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence). * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate. * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place. * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration. * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears. * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances. * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer. * Knowledge and practical application of late arrears and litigation practices. * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers. * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence. * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control. * Keep up to date with all Company/regulatory changes particularly those which affect own business area. * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do. * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes. We’d love to hear from you if you have: * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment. * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable. * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives. * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations. * A working knowledge of customer services and arrears management in a regulated, lending environment. Rewards that reflect your value, what’s in it for you? At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us: * 25 days annual leave plus 8 days Bank Holiday * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc * Buy or sell up to 5 days holiday a year * Healthcare cash plan through Westfield Health * Life Assurance at 3 x salary * Electric Vehicle salary sacrifice scheme * Cycle to Work salary sacrifice scheme and a free helmet * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) * Smart Tech scheme (buy goods with 0% interest) * 10% discount on solar panels * Tandem Hub for treats, cash back and discounts on UK retailers * 2 days per year paid volunteering * Free cereal, snacks and drinks in all offices * Quarterly team social budgets * The above is based on a full-time contract and will be pro rata accordingly. Our Green Deal: Your Impact Amplified A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: * Volunteer 2 days a year for charity > receive an early Friday finish * Raise £200 per annum for charity > Tandem provide PR and marketing support * Have renewable energy at home > receive an additional 1 day annual leave * Drive an electric car > receive £500 towards a home charger Ready to make your mark? Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. Sourcing Model Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
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