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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Data Analyst, Customer Interfaces We are seeking a high-impact, product-minded Senior Data Analyst to join our Customer Interfaces Data team. In this role, you will be the analytical engine behind proving how our customer-facing interfaces, localized user portals, and standardized design systems drive tangible business results. You will take a holistic, outcome-oriented view of the entire customer journey, moving away from traditional, siloed reporting to design advanced metrics frameworks that optimize interface experiences and reduce user friction. You will act as a strategic partner to Product, UX Design, and Engineering, directly influencing what we build, how we measure interface adoption, and how we empower product teams to make data-driven decisions independently. What you’ll do * Own the Interface Metrics Strategy: Design, deploy, and maintain robust metrics that directly align interface performance to merchant success. * Design System Analytics: Partner with our design and frontend engineering teams to measure the adoption, usability, and UI performance of standardized design system components across all platforms. * Drive Localization Optimization: Conduct rigorous data deep dives into localized products and market-specific interfaces to ensure Adyen's products feel native, intuitive, and conversion-optimized in every region. * Execute Rigorous A/B Testing: Design and execute large-scale conversion experiments and A/B tests to validate interface design hypotheses. Partner with teams to govern UX event-based analytics tools (such as Mixpanel) to measure user behavioral patterns cleanly. * Strategic product partner: Act as a trusted data consultant for product, design, and engineering. Provide proactive recommendations, challenge assumptions, and lead impact-driven reviews of our core customer-facing systems. Who you are * Seasoned Analyst: You have 7+ years of experience in product analytics, UX analytics, or web/mobile interface behavioral data roles within a fast-paced setting. * Experimentation and statistical expert: Proven experience in designing, driving, and rigorously analyzing large-scale experiments and A/B tests, including statistical analysis, that lead to significant, scalable business impact. * Technically Proficient: Advanced SQL and Python are part of your daily toolkit. You are "Data Engineer Lite," with hands-on experience using Airflow for orchestration and PySpark/Pandas for large-scale data processing in a Big Data environment (Hadoop/Jupyter). * AI-Native Thinker: You treat AI as a powerful collaborator. You are highly skilled in prompting, validating, and debugging AI-generated code and insights, keeping a sharp eye on data quality and governance. * Effective communicator: An excellent communicator in English who can deal with ambiguity, collaborate with diverse stakeholders, and translate complex insights for both technical and non-technical audiences in a global team. * Strategic executor: You excel at breaking down complex problems, prioritizing effectively, leading impactful projects, and aligning your work with strategic goals. * Curious and scalable mindset: You possess a curious mindset, with a continuous drive to iterate, improve, and find better, scalable solutions. This role's annual base salary range is $169,000 – $232,000 plus RSUs. To learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. SAN FRANCISCO Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: * The work we do and the innovation we drive * Our values of share, care and dare * A workplace culture that fosters creativity, diversity and autonomy * Our borderless, global framework, which enables seamless collaboration The role Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe. As a Product Manager at Valtech you are a strategic force on every engagement you touch. You don't just manage a product backlog, you shape the direction of the work, align the people around it, and ensure that both our clients and our teams are moving toward the same goal with clarity and conviction. You demonstrate a rare combination of product craft and leadership presence. You're as comfortable in a C-suite conversation as you are in a sprint review. You actively push the boundaries of how digital products are built, and you demonstrate genuine enthusiasm for how AI and emerging tooling can change what's possible for your team, for your clients, and for the quality of what gets shipped. You bring +10 YEARS of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: * A curious problem solver who challenges the status quo * A collaborator who values teamwork and knowledge-sharing * Excited by the intersection of technology, creativity and data * Experienced in Agile methodologies and consulting Role responsibilities * Define and own the product vision for your engagement by ensuring both the Valtech team and client stakeholders understand where the work is headed and why every decision connects back to that direction. * Steer client and internal teams toward shared alignment, proactively resolving tension between business priorities, delivery constraints, and user needs before they become blockers. * Build and sustain trusted relationships with senior client stakeholders, acting as a consistent, credible point of contact for product decisions, trade-offs, and strategic direction. * Lead discovery and delivery in tandem by maintaining a clear, prioritized roadmap that reflects user needs, client goals, and technical realities, while keeping the team focused on outcomes over outputs. * Champion the use of AI tooling across the SDLC, from accelerating research, analysis, and requirements work to improving the speed and quality of delivery cycles, and actively coach your team and clients on practical application. * Demonstrate executive presence in every client interaction by communicating with clarity, confidence, and authority whether you're presenting a roadmap, navigating scope conversations, or managing escalations. * Identify risks across delivery, stakeholder alignment, and commercial health; surface them early with proposed mitigations and lead the response when things need to move quickly. * Own or co-own the product roadmap, using insight from users, data, and client strategy to make confident prioritization decisions and articulate the rationale clearly to all levels of the organization. * Identify opportunities to extend or expand Valtech's engagement within your accounts, supporting commercial conversations with delivery credibility and strategic insight. * Develop more junior product and delivery team members through active mentorship, on-the-job coaching, and modeling what great looks like. * Contribute to the evolution of Valtech's Product Practice by sharing what you're learning about AI tooling, delivery approaches, and client engagement in ways that raise the bar across the team. Must have qualifications To be considered for this role, you must meet the following essential qualifications: * Demonstrable experience as a Senior Product Manager in a digital consultancy or agency environment, with a track record of leading product delivery on complex client engagements. * Proven ability to align cross-functional teams and senior client stakeholders around a shared product direction by navigating competing priorities, ambiguity, and organizational complexity with confidence. * Strong executive presence and communication skills. Able to frame problems, present recommendations, and lead difficult conversations with clarity and credibility at all levels, from delivery teams to C-suite. * Hands-on experience leveraging AI tools to accelerate the SDLC. Areas of experience may include, but are not limited to, AI-assisted synthesis, requirements generation, prototyping, documentation, delivery reporting, development, and the ability to introduce these practices meaningfully to teams and clients. * Genuine curiosity about how AI and emerging technology can be applied to product work. You follow developments in the space, experiment with new tools, and bring informed perspectives on what's practical and valuable. * Experience owning product roadmaps and backlogs end-to-end, with a sharp instinct for prioritization and a clear methodology for making and communicating trade-off decisions. * Solid commercial awareness. Understanding of SOW management, budget health, and how delivery decisions connect to revenue and margin outcomes for Valtech and the client. * Experience in Agile delivery environments, with the ability to adapt frameworks to the needs of the engagement rather than apply them rigidly. * A track record of developing others, whether through formal mentorship, line management, or leading by example in a team environment. * Being a natural collaborator and dot-connector, bringing people into alignment through clarity, empathy, and conviction rather than authority. * Having strong intellectual curiosity, particularly about the rapidly evolving AI landscape and its implications for how digital products are built and managed. * Being a confident and polished communicator, adapting communication style to different audiences and operating comfortably in both technical discussions with engineers and board-level strategy conversations. * Having strong commercial awareness and strategic thinking, with the ability to identify opportunities within client relationships and help develop them responsibly. * Leading by example on engagements, setting a high bar for quality, professionalism, and creative ambition in how work is delivered. * Focusing on outcomes over outputs, prioritizing the real impact and value of the work rather than simply completing deliverables. * Showing strong initiative and a clear bias toward action, balanced with the judgment to pause, align stakeholders, and move forward with clarity when needed. Nice to have qualifications * French language proficiency is required, including both conversational and written communication skills. The benefits This is a full-time position based in Montreal/Toronto. The offered salary range is 100,000 - 145,000 CAD annually, depending on experience and location. Valtech offers a comprehensive benefits package effective after three months of continuous service: * A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage. * Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program. * A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech. * A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service. * Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year. * Personal Technology Reimbursement – $30/month for every employee-offered on day 1. * We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed. Your application process Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Professional Services Sales team works with our most strategic users to help them accelerate growth and deepen their adoption of Stripe. This role leads strategic pre-sales conversations that shape the payments and financial infrastructure of leading enterprises—driving revenue growth through our professional services offerings. WHAT YOU'LL DO As a Services Account Executive, you will sell large Professional Services engagements to strategic clients and help drive Stripe's growth by building lasting relationships with prospective users. RESPONSIBILITIES * Own the end-to-end Professional Services sales cycle for enterprise accounts. * Partner with Account Executives on named account lists to develop plans that win and expand Professional Services business. * Drive forecasting accuracy and manage bookings to support the success of the Professional Services business. * Craft tailored proposals that connect Stripe's services and partner offerings to clients' desired business outcomes. * Advise senior leaders at customer organizations on building the business case for digital transformation. * Lead pre-sales workshops focused on strategy, discovery, and assessment. * Structure Professional Services deals and own contract and Statement of Work negotiations. * Engage with Stripe's Product and Engineering teams to influence product direction for large clients. * Collaborate with GTM partners to integrate complementary strategies and drive shared growth objectives. * Equip delivery teams with user insights to ensure delivery aligns with agreed business outcomes. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of professional services sales experience at a technology company or consulting firm, with a track record of top performance. * Proven experience in pre-sales, selling sizable service engagements, and developing contracts and Statements of Work. * Demonstrated ability to lead large, transformational engagements involving disruptive technologies. * Ability to thrive in high-stakes environments with our largest customers, meeting objectives while managing competing priorities. * Strong capacity to understand complex business requirements and develop tailored solutions. * Ability to navigate ambiguity and turn it into strategic insights and opportunities. PREFERRED QUALIFICATIONS * Familiarity with sales cycles for SaaS products or technology platforms serving strategic enterprise customers. * Deep understanding of the buyer journey and proven ability to lead complex, multi-party sales in a consultative manner. * Experience working with upper middle market and enterprise companies. * Track record of driving cross-functional alignment across engineering, sales, support, product, marketing, and senior leadership to achieve growth targets. * Experience building and scaling GTM disciplines, including strategy development, process design, and operating models. * Background in a growth-stage internet or software company and/or the payments industry. * Familiarity with APIs and their role in digital solutions.
Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: * We are trusted by over 450 million active users every month across 190+ countries * We identify over 15 billion calls daily, helping users avoid spam and scams * We are powered by a team of 450+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: As a Senior Software Engineer, Backend you will be a pivotal contributor in shaping Truecaller's technology, driving demonstrable improvements to the user experience and business profitability. Your typical day or week will be filled with a blend of technical challenges, collaboration, and innovation. What you’ll do: * Coding & Development: A significant portion of your day will involve hands-on coding, building scalable backend services, APIs, and microservices that power Truecaller’s Ads platform. You’ll focus on high-availability, low-latency systems using modern tech stacks. * Code Reviews: Review code written by peers to maintain high-quality standards, share best practices, and continuously improve the codebase. * Problem Solving: Troubleshoot complex technical issues, optimize existing systems for better performance, and ensure high system reliability. * Collaborating with Cross-Functional Teams: Work closely with product managers, front-end developers, data scientists, and other stakeholders to ensure the features you build align with business needs and provide a seamless user experience. * Design & Architecture Discussions: You’ll contribute to architectural decisions, ensuring that systems are designed to scale and meet the future needs of Truecaller Ads. * Team Collaboration & Mentorship: Provide mentorship to junior engineers, assist in resolving complex technical issues, and share knowledge across the team through informal or formal knowledge-sharing sessions. * Delivering Features: You’ll contribute to feature development, deploy code into production, and ensure smooth integration with the rest of the platform. * Sprint Planning & Backlog Grooming: You will participate in sprint planning sessions(bi-weekly) where you’ll break down tasks, prioritize work, and ensure alignment with the overall product roadmap. What you bring in: * 5-9 years of experience as BE developer in a start-up or product based environment. * Excellent knowledge of any modern programming (GO, Java, C#, Scala) language. * Good understanding of Data structures and Algorithms. * Experience of designing and architecting large scale distributed systems. * Experience in consumer-facing companies with a solid understanding of system scaling and user-centric product development is a plus. * Experience leveraging AI-powered development tools (such as GitHub Copilot, Gemini, Chatgpt, Claude or similar) to enhance coding productivity and efficiency. * Familiarity with applying AI-driven insights to optimize backend system performance and workflows. It would be great if you also have: * Experience with microservices architecture and design patterns and solid design principles. * Hands-on experience in building large scale platforms & services using Go, Scala, Play, Redis, Aerospike, Kafka & Nosql stores. * Experience with GCP or any other public cloud. What we offer: We support growth through learning resources, leadership programs, mentoring, and real hands-on work. People can move between teams and projects to build new skills and keep things interesting. We offer clear internal mobility and a transparent path for progression, with leaders who stay involved and provide guidance throughout the year. In addition, you will benefit from: * A comprehensive compensation package: Learning and development allowance, voluntary provident fund (VPF) and/or national pension scheme (NPS) tax saving option provided, creche allowance * Modern tools to do your best work: Choose your preferred computer and phone within our budget, so you can work comfortably and efficiently. * A people-focused office culture: We value in-person collaboration and follow an office-first model, with some flexibility. Our offices offer a vibrant environment with opportunities to learn, connect, and recharge, from breakfast, lunch and quiet spaces to team activities such as movie nights, tech meetups, and cultural events. There's something for everyone. * Truecaller’s “Lab Days” offer a space for imagination: 5 days each quarter, where everyone steps away from their normal tasks to explore new, bold ideas and build things they’ve always wanted to. It’s a space where curiosity leads the way, and prototypes take shape. Some concepts even make it into production, and a few have grown into real features used by millions today. Lab Days allow you to be creative, learn fast, and help shape Truecaller's future. Come as you are: Truecaller is committed to building a diverse and inclusive team. We believe that a wide range of backgrounds, perspectives, and experiences strengthens our products and our culture. No matter where you're from, what language you speak, or how you identify, we value what makes you unique and would love to get to know you. Sounds like a great opportunity? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. We only accept applications in English.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. We have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. We align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as an advisor on go-to-market sales plays, and provide critical insights to our product and engineering teams. WHAT YOU'LL DO You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities. As a Specialist Solutions Architect for Money Management, you will lead in-depth product discussions with Stripe's top users and prospects and execute against our go-to-market strategy for Stripe Capital, Issuing, Financial Accounts, and our global Payouts suite. You will help users understand how these products combine to create a compounding embedded finance platform—enabling them to build card programs, hold and move funds globally, and offer financing options that increase user stickiness and unlock new revenue streams. RESPONSIBILITIES * Act as a subject matter expert on Stripe's Money Management products—Capital, Issuing, Financial Accounts, and global Payouts—to accelerate opportunities * Demonstrate a deep understanding of embedded finance applications and articulate how Stripe's Money Management products combine to create a platform for building financial services * Consult with users on a broad range of embedded finance use cases: charge card programs, global payouts, revenue-based financing, loans, and lines of credit * Understand the compliance requirements of solutions built with Stripe products, including KYC/KYB, BSA/AML, card network rules, and how they apply across geographies and use cases * Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team * Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and customer feedback * Partner closely with the Money Management product sales team on Stripe's largest opportunities, leading solution strategy and owning key customer relationships * Serve as a "Voice of the Customer" internally, providing actionable insights to product stakeholders to influence the Money Management product roadmap and feature prioritization * Provide critical insights on emerging opportunities—including stablecoin-based money movement and global financial access—to influence the product roadmap * Stay current on competitive analysis and market differentiation * Support marketing events including executive briefings, conferences, user groups, and trade shows WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 7+ years of technical sales experience, ideally within a fintech company * 3+ years of product experience with embedded finance solutions—card issuing, treasury management, lending, or global payouts * Experience with integrating RESTful APIs into web applications * Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences * A passion for learning and researching current and emerging products to develop innovative solutions * A proven ability to build strong collaborative working relationships with business partners * Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment PREFERRED QUALIFICATIONS * Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact * Familiarity with compliance frameworks governing embedded finance: KYC/KYB, BSA/AML, card network rules, and money transmission licensing * Experience enabling and scaling a GTM team * Experience in systems design, with a background building and deploying complex financial applications
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Customer Interfaces As a Staff Engineer for Customer Interfaces (CI), you will lead the evolution of the Adyen experience from a traditional dashboard into an intelligent, conversational financial partner. We are looking for a product engineer who can wear an architectural hat to build Agentic Workflows and manage backend orchestration (specifically Tool-use, Chains, and Policy Layers). This role is essential for transforming natural language inputs into authenticated, secure financial operations. What you'll do * Drive Intelligent Experiences: Lead the next generation of conversational UIs at Adyen. You will build Generative UIs that adapt in real-time, moving beyond static dashboards to create streaming, multi-modal experiences where the interface itself is a dynamic partner in the conversation. * Bridge Architecture & Innovation: Act as the primary technical liaison for AI initiatives, coordinating their integration and ensuring operational excellence with teams in different areas and global geographies. You will ensure that "intelligent modules" built in are the gold standard for performance and extensibility. * Zero-Trust for AI: Architect the security layer for conversational interfaces. You will solve the unique challenge of maintaining strict financial data privacy and "Zero Trust" principles while leveraging LLMs and advanced data processing. * Product Strategy & "The Art of the Possible": Partner deeply with the Head of Product to identify high-impact flows. You aren't just implementing designs; you are identifying where intelligent automation can solve "impossible" merchant problems. * Full-Stack Leadership: Own the end-to-end technical lifecycle. From backend services and data pipelines that feed our insights, to the frontend components that render them. * Global Influence: Mentor engineers and coordinate with global hubs to drive technical standards that benefit the entire Adyen ecosystem. WHO YOU ARE * Product-Minded Architect: You think in terms of user outcomes. You have a track record of partnering with product teams to turn ambiguous goals into robust technical reality. * Applied AI Experience: You have experience (or a deep technical interest) in building production-grade interfaces powered by LLMs, including harnesses, policy enforcement, evals, RAG architectures and secure data handling. * Full-Stack Powerhouse: Deeply proficient in Java for secure backend services and TypeScript/React/Vue for complex front-end applications. * Security First: You have a "security-by-design" mindset, particularly regarding the handling of sensitive financial data in modern web environments. * Entrepreneurial & Autonomous: You will be a core member of our growing San Francisco team, where you will be expected to operate with speed and autonomy. Success in this role requires you to effectively navigate and collaborate with a large, global organization. This role's annual base salary range is $258–$367k, plus RSUs. To learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications. SAN FRANCISCO Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote only roles
Job Title: Head of Design Reports to: Chief Strategy Officer Direct Reports: Design team (~10 direct reports), including Product Designers, UX Researchers, and Consumer Insights Lead Purpose of the Role The Head of Design is the most senior design leader within the organisation, responsible for setting and executing the design vision, strategy, and standards across all consumer-facing digital products and experiences. This is a strategic leadership role that extends well beyond traditional design management — the role holder operates as a key member of the senior leadership team, working directly with the CEO, Chief Strategy Officer, and other C-suite executives to shape company direction, product strategy, and growth initiatives. The Head of Design is accountable for building and leading a high-performing design organisation, driving innovation through AI-augmented design practices, and ensuring that design functions as a strategic capability that de-risks business decisions through rapid prototyping, consumer research, and evidence-based experimentation. Key Responsibilities Strategic Leadership & Executive Partnership • Define and own the design vision and strategy for the organisation, ensuring design is embedded at the centre of product development, content strategy, and commercial decision-making. • Partner directly with the CEO, Chief Strategy Officer, and senior leadership team on company-direction initiatives, contributing design perspective to business strategy, market positioning, and growth planning. • Lead the transformation of the design function from a production-oriented service into a Research & Development capability, where every strategic bet is validated through design-led prototyping and consumer evidence before full investment. • Represent Design at executive forums, board presentations, and cross-functional leadership meetings, advocating for user-centred decision-making and design-led innovation. Design Organisation & Team Leadership • Build, lead, and develop a multidisciplinary design team of approximately 10 professionals spanning product design, UX research, and consumer insights. • Establish and maintain design hiring standards, career progression frameworks, and professional development programmes to attract and retain top design talent. • Foster a culture of design excellence, creative rigour, and continuous learning within the team and across the broader organisation. • Drive AI adoption and AI-augmented design workflows across the team, achieving high levels of productivity through modern tooling and automated processes. Product & Experience Design • Oversee the end-to-end design of the organisation's digital product portfolio, including financial comparison tools, recommendation engines, editorial content experiences, and emerging AI-powered advisory products. • Own the design system architecture and component library, ensuring consistency, accessibility, scalability, and brand coherence across all platforms and touchpoints. • Lead the design strategy for new product initiatives, including AI chat assistants, personalised financial wellness tools, and machine-learning-optimised content experiences. • Ensure all design output meets the highest standards of usability, accessibility (WCAG compliance), performance, and visual quality. Innovation & AI Integration • Pioneer the integration of AI and machine learning into the design workflow, including AI-first design systems that connect design components directly to AI coding tools to eliminate inconsistencies and accelerate development. • Lead the development of LLM-optimised content templates and information architectures that ensure content is structured for both human consumption and machine-readable citation by large language models. • Drive design innovation through rapid prototyping, consumer testing, and iterative experimentation, enabling the organisation to validate ideas at low cost before committing engineering resources. • Identify and evaluate emerging design technologies, tools, and methodologies that can provide competitive advantage. Cross-Functional Collaboration & Influence • Partner with Product, Engineering, Editorial, Growth, SEO, and Data Science teams to ensure design thinking is integrated across all workstreams and business decisions. • Collaborate with commercial and partnerships teams to design consumer experiences that drive revenue growth, lead generation, and partner engagement. • Establish and lead cross-functional design review processes, ensuring alignment between design direction and business objectives. • Act as the primary advocate for consumer needs within the organisation, embedding consumer insights and user research evidence into strategic planning and prioritisation. Required Skills & Qualifications • Proven track record of building and leading high-performing design teams within technology, media, or financial services organisations. • Demonstrated ability to operate at a strategic level, influencing business direction and product strategy alongside C-suite executives. • Deep expertise in design systems, component architectures, and scalable design practices for multi-product digital platforms. • Strong understanding of AI/ML technologies and their application to design workflows, content strategy, and product innovation. • Expert proficiency in Figma and modern design tooling, with working knowledge of front-end technologies (HTML, CSS, React/TypeScript) and data-informed design practices. • Exceptional communication, presentation, and stakeholder management skills, with the ability to translate design thinking into commercial value. • Experience with consumer financial services, comparison platforms, or content-led digital products is highly desirable.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Bridge, a Stripe company, is a rapidly growing business and the number of developers integrating our APIs is growing quickly. We provide Slack-based support to our developers on a wide range of topics in close partnership with our internal engineering team. We’re a small but mighty team that’s expanding global coverage and is looking to make our first Product Support Specialists hires in Mexico City. ABOUT THE TEAM In this role, you’ll be working directly with developers integrating Bridge APIs and helping them resolve their issues. You will take ownership of complex, technical user issues and work across teams to resolve them. As part of the team, you’ll have a big impact to grow the Product Support operation and enhance various aspects such as capacity planning and forecasting, operational tools and systems, workflow optimization and automation, metrics and reporting, quality control, and more. WHAT YOU’LL DO Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! RESPONSIBILITIES * Analyze and troubleshoot complex technical issues through direct user interaction (Slack) and leveraging your knowledge of API documentation. * Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. * Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. * Lead continuous improvement initiatives aimed at hitting key performance metrics. * Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams. * Constantly challenge the status quo and push for innovation in user support strategies and operational processes. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 1-5 years of experience in a customer support role. * You have a user first mindset and are energized by the challenge of solving difficult problems. * You have excellent communication skills, both written and verbally. * You excel in analytical thinking and problem solving. * You might have prior experience in customer service or internal/external user facing operations.d processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges. * You have a process-oriented mindset and ability to get things done. * You enjoy working in an in-office environment with strong cross team collaboration and support. * You are able to prioritize and enjoy working in a quick-moving environment. * You are humble and have a proven track record for working well across teams and with external partners. * You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening. * Familiarity with SQL and ability to use template or premade SQL queries as part of investigations. * Prior experience with cryptocurrency support.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Product Security Data Platforms team is a newly established engineering team within Stripe Security. Our mission is to build the foundational infrastructure that provides our users with unprecedented visibility into the security posture of their Stripe integration. While Stripe is renowned for industry-leading payment protection, we are expanding our focus to provide a comprehensive security telemetry platform that helps businesses protect their entire digital ecosystem on Stripe. As a founding member of this team, you'll architect a large-scale customer-facing security data pipeline and presentation layer. Much like modern security observability platforms and data lakes that have transformed cloud infrastructure, we're building an API-first service that transforms massive streams of behavioral data into actionable security intelligence. This team operates at the intersection of high-throughput data engineering and cybersecurity, creating the systems that will allow the world’s most sophisticated companies to monitor, detect, and respond to threats in real time. WHAT YOU’LL DO As a Senior Software Engineer on this founding team, you'll lead the technical design and implementation of our core security data pipelines. You'll define how we capture security signals, process them at scale, and deliver them to our users through robust, developer-friendly interfaces. If you have security domain knowledge, you'll have opportunities to help shape product vision. RESPONSIBILITIES * Architect scalable foundations. Design and implement a highly available, low-latency pipeline capable of processing and augmenting millions of events per second into structured security telemetry. * Build API-first products. Develop the core services and streaming APIs that enable enterprise customers to seamlessly ingest security signals into their own internal security operations centers and analytics tools. * Engineer security signals. Partner with security researchers and threat detection experts to build the logic that identifies anomalous behavior and surfaces high-fidelity security insights. * Define technical strategy. Lead the technical roadmap for the platform, making critical decisions on data modeling, storage strategies, and the abstraction layers that will support future security products. * Drive engineering excellence. As a senior leader, you'll set the bar for code quality, system resilience, and operational maturity for a product that requires 99.99%+ availability. * Collaborate cross-functionally. Work closely with the Stripe core platform and data teams to leverage global infrastructure while ensuring security data remains isolated and protected. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of professional software development experience, with a history of shipping and maintaining complex, large-scale systems * Expertise in data engineering and distributed systems, with deep experience building and operating high-throughput data pipelines (e.g., Kafka, Flink, Spark, or similar streaming technologies) * Strong programming fundamentals, significant experience in languages like Java, C++, or Rust * System design leadership, a proven track record of designing robust, scalable architectures and leading cross-team technical initiatives from conception to launch * Operational mindset, experience maintaining business-critical services with high availability requirements, on-call rotation, and a strong focus on observability and debugging * Communication and collaboration skills, excellent technical writing skills for drafting design documents and the ability to mentor other engineers while collaborating with non-technical stakeholders PREFERRED QUALIFICATIONS * Security domain knowledge, with prior experience building security analytics, threat detection systems, or observability platforms. * Platform engineering with experience building "as-a-service" infrastructure where the primary users are other engineers or external developers. * Cloud native infrastructure, with prior experience with AWS, Kubernetes, and infrastructure-as-code (Terraform). * Product intuition and a desire to work on "0-to-1" initiatives where you help define the product requirements and user experience alongside engineering. * Front-end or full stack experience is a plus, particularly with React or TypeScript.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Risk PMO team protects Stripe’s revenue and drives cross-functional strategy for company-level and org-level priorities. As Stripe operates across an increasingly complex and fast-moving global regulatory environment, one of our most important functions is ensuring that our largest, most strategic users can grow with us—compliantly, confidently, and at speed. We sit at the intersection of Legal, Compliance, Engineering, Product, Data Science, and GTM—serving as the bridge between teams coordinating massive programs with global, wide-reaching impact. We build durable systems that enable strong collaboration across functions and seamless experiences for our users. If you're energized by high-stakes, ambiguous problems and thrive on building programs from scratch in environments where the rules are still being written—we want to hear from you. WHAT YOU’LL DO You will define, own, and execute program strategies for large-scale regulatory initiatives, operating with significant autonomy across a portfolio of global projects. This is a highly visible, senior individual contributor (IC) role. While you will influence senior leadership and set strategic direction, you are also the primary driver of execution. You will need to zoom out to design the long-term vision, and zoom in to manage the details—building templates, tracking deliverables, writing documentation, and directly unblocking cross-functional teams. RESPONSIBILITIES * Own and execute high-stakes global programs end-to-end, from initial strategy and scoping to project planning, day-to-day tracking, and change management * Drive step-change improvements in our operational processes, rolling up your sleeves to build systems and workflows that directly improve business outcomes and top-line metrics * Bridge compliance and commercial strategy by partnering with GTM and account leadership to turn complex regulatory requirements into a competitive advantage that builds deep user trust * Build and run operating models across diverse cross-functional teams (including Product, Engineering, Legal, Risk, and Compliance), keeping highly distributed workstreams aligned and accountable * Serve as a trusted advisor by preparing strategic reviews for senior stakeholders and managing critical escalations * Translate user friction into program evolution by establishing structured, data-driven approaches to gather user feedback and turning those insights into actionable product and operational improvements * Diagnose and resolve systemic operational gaps before they impact our users, building self-healing processes and scalable internal infrastructure * Champion Stripe’s Operating Principles by fostering a high-performance culture that values rigorous thinking, rapid execution, and putting users first WHO YOU ARE You are a highly strategic operator, a masterful communicator, and a systems thinker with operational grit. You thrive in the gray area, possessing the ability to translate ambiguous global challenges into elegant, structured, and highly actionable operational frameworks. You are a natural leader who leads by influence and by example. You have a deep empathy for the user, an unyielding bias toward action, and you take pride in the craft of execution. No problem is too complex for you to deconstruct, and no detail is too small if it impacts the user experience. MINIMUM REQUIREMENTS * 10+ years of experience in Program Management, Strategy & Operations, Management Consulting, or Go-to-Market (GTM) Strategy in a fast-paced, high-growth environment * Hands-on execution track record: Proven ability to work independently as an individual contributor, managing complex, multi-stakeholder project plans and deliverables from inception to completion * Exceptional communication & storytelling: Excellent written and verbal communication skills; a proven ability to distill highly complex, technical, or regulatory topics into clear, succinct, and persuasive narratives to external and senior audiences * Systems and infrastructure builder: Deep experience designing, launching, and scaling complex cross-functional operating models, feedback loops, and PMO frameworks * Growth mindset: A high willingness to learn, adapt quickly to changing environments, and actively seek and act on feedback to continuously improve PREFERRED QUALIFICATIONS * 3+ years of experience in high-growth technology or fintech environments * Deep cross-functional partnership: Prior experience working alongside Engineering, Product, Legal, Compliance, and GTM/Sales * Data fluency: Experience leveraging data visualization tools and analytical frameworks to back up strategic decisions and measure program success
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Operations Performance & Enablement Team supports the TaxJar product and broader Tax Operations teams by using data to drive better decisions and continuous improvement. We make performance visible, decisions deliberate, and improvement repeatable—acting as a force multiplier by uncovering insights early, translating signals into action, and building systems that ensure one-time fixes become repeatable capabilities. Our work enables the tax operations organization to scale with stability and confidence. WHAT YOU’LL DO We're looking for an Operations Insights analyst to help us understand and improve how our Tax operations scale and deliver. In this role, you'll investigate operational performance, analyze data to uncover meaningful patterns, and build reporting infrastructure that enables teams to make better decisions. You'll work at the intersection of data analysis, operations, and product insights—translating complex operational data into clear insights that drive action. This role is ideal for someone who excels at digging into robust operational data, asking "why" repeatedly, and building systems that help others find answers independently. RESPONSIBILITIES * Investigate operational performance: Conduct deep-dive analyses to uncover why metrics change, distinguish signal from noise, and identify root causes across filing operations, user operations, and risk workflows * Partner with operations teams: Work directly with operational teams to analyze workflows, understand user behavior, and translate findings into actionable recommendations * Improve measurement rigor: Refine metric definitions, ensure data reliability, and strengthen how we measure operational performance across the organization * Support experiments and improvements: Apply statistical analysis to evaluate the impact of operational changes and experiments * Enable operational observability: Create systems, dashboards, and self-serve reporting tools that allow operational teams to explore and interpret performance data on their own and reduce recurring data requests * Communicate insights to leadership: Prepare clear, compelling operational insights for leadership reviews and strategic planning discussions WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. * Curious investigator: You naturally ask "why" and don't stop until you understand what's really happening * Systems thinker: You see how operational pieces connect and look for leverage points for improvement * Builder mindset: You don't just answer questions — you build infrastructure so teams can answer their own * Clear communicator: You translate complex analysis into insights that drive decisions * Collaborative partner: You work effectively with varied operations teams, product, engineering, and leadership MINIMUM REQUIREMENTS * 3+ years of experience in operations analytics, business intelligence, or data analysis * Strong SQL skills and experience working with large operational datasets * Experience building dashboards and reporting tools (e.g., Tableau, Looker, or similar) * Demonstrated ability to conduct investigations and identify root causes in operational data * Clear communication skills—able to explain technical findings to non-technical audiences * Comfort with ambiguity and ability to structure open-ended analytical problems PREFERRED QUALIFICATIONS * Experience in tax operations, financial services, or regulated operational environments * Familiarity with statistical analysis and experimentation frameworks * Experience with Python or R for data analysis * Background working closely with operations or product teams to improve processes * Demonstrated ability to leverage AI and automation to transform data in actionable insights
About the Company At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development. About the Role You will join a venture in the automotive sector that is rolling out a digital platform for used truck parts. In this role, you help turn launch plans into real customer adoption by making sure workshops and partners are onboarded, activated, and supported in their day-to-day use of the platform. You will work closely with commercial, product, and tech teams, acting as the link between customers and the internal organization. A big part of the role is to capture feedback, understand usage patterns, and turn insights into clear priorities that improve both the platform and the commercial approach. This is a great opportunity for you if you enjoy combining hands-on customer work with operational improvement in a venture environment where your impact will be visible early. Job DescriptionYou will drive onboarding and enablement for workshops and partners using the platform. You will support customer activation and help increase repeat usage after go-live. You will work closely with the Commercial & Growth Lead to execute rollout and activation plans. You will run user tests and gather structured customer feedback. You will translate customer input into clear feature requests and improvement actions for product and tech teams. You will help define and follow up on KPIs related to activation, usage, and customer performance. You will contribute to willingness-to-pay interviews and provide input to the commercial model. You will act as the voice of the customer and help balance customer needs with business priorities. RequirementsYou have a relevant degree or equivalent work experience. You have experience from large rollouts, implementations, or customer enablement. You have strong experience in customer-facing roles. You have experience working in fast-moving environments. You are comfortable working hands-on and in a structured way. You have strong business judgment and commercial understanding. You are comfortable working with data, KPIs, and performance follow-up. You can translate customer insights into actionable improvements. You are comfortable working cross-functionally with commercial, product, and tech teams. You communicate professionally in both Swedish and English. You are willing to complete a background check. Nice to haveBackground in business, operations, or engineering. Experience working closely with product and tech teams. Experience with marketplace platforms or multi-stakeholder environments. Experience with KPI tracking and performance-driven operations. Additional European languages. What We OfferPermanent employment at Avaron AB Occupational pension Wellness allowance of SEK 5,000 per year Application Selections are made on an ongoing basis – apply as soon as you can.
Position Green is a frontrunner in sustainability software, supporting organizations to accelerate their sustainability journey. Position Green’s offering combines a proprietary software with specialized sustainability advisory services. In making sustainability measurable and actionable, Position Green simplifies the ESG reporting challenge and helps build robust strategies that reduce risk and create lasting value. Founded in 2015 in the Nordics, Position Green today has over 1000 customers worldwide and 200 employees across Europe. About the role We’re looking for a Content Marketing Manager to join Position Green on a 6-month parental leave cover, with the possibility of extension depending on business needs. Your mission is to transform Position Green’s sustainability expertise into compelling content that educates the market, strengthens our category leadership and supports commercial growth. You’ll own our content strategy, editorial planning, website content and content production across the buyer and customer journey. Working closely with the team, you’ll ensure every major commercial initiative is supported by high-quality content that educates, engages and drives action. This is a strategic, hands-on role where you’ll shape how Position Green communicates with the market while remaining closely involved in execution. Key Responsibilities Content Strategy Own Position Green’s content strategy and roadmap, ensuring alignment with commercial priorities and marketing objectives. Develop and manage the content calendar across campaigns, product launches, thought leadership and lifecycle initiatives. Ensure all published content reflects our positioning, tone of voice and brand. Continuously optimise content topics, formats and distribution based on audience insights and business performance. Content Creation & Thought Leadership Create engaging, high-quality content across articles, webinars, reports, landing pages, newsletters, campaigns and organic social. Turn complex sustainability topics into clear, engaging and commercially relevant content. Partner with Sustainability Advisors, Product, Sales and Leadership to bring expert knowledge to market. Repurpose key content into multiple formats to maximise reach and impact. Contribute directly to content creation while leading the overall content programme. Website & Organic Discoverability Own the publishing and ongoing optimisation of content across the Position Green website. Ensure website content remains accurate, relevant and aligned with commercial priorities. Improve Position Green’s organic discoverability through content-led SEO, AEO and GEO. Identify opportunities to improve content structure, internal linking and user journeys to strengthen engagement and visibility. Content Operations Own the execution of the content roadmap from idea to publication. Maintain a structured content library to support campaigns, sales enablement and customer marketing. Establish and maintain high editorial standards across all published content. Performance & Optimisation Monitor the performance of our key content formats, including articles, reports, webinars, newsletters and organic social. Work closely with the Head of Marketing and Product Marketing Manager to continuously improve topics, formats and distribution based on performance data and commercial insights. Stay informed on developments within sustainability, B2B marketing, SEO and AI-powered search to identify new opportunities for growth. Are you the one we’re looking for? You’re an experienced content marketer with a commercial mindset. You enjoy turning complex ideas into engaging content that builds trust, educates the market and supports business growth. You’re comfortable balancing strategy with execution and enjoy collaborating with experts across different disciplines. You’ll likely have: Experience in content marketing within B2B SaaS. Exceptional writing and editing skills in English. Experience managing website content through a CMS. A strong understanding of SEO principles and an interest in AI-powered search and content discoverability. Experience using analytics and performance data to improve content effectiveness. Strong project management and stakeholder management skills. The ability to manage multiple priorities in a fast-paced environment. Experience with marketing tools (e.g., HubSpot, WordPress, Google Analytics, Ahref). Experience within sustainability, ESG or enterprise software is an advantage, but not essential. What do we offer? At Position Green you will work alongside some of the leading experts within this field, and you will have a great impact on accelerating the sustainability transformation in the global business community. This is your impact opportunity; Come work with us for a sustainable future. Location We are looking for someone based in the greater Malmö or Stockholm region who can be in the office at least 3 days a week, with the possibility to work remotely when it suits you and your schedule best. What’s next? If the above sounds interesting to you, we would love to receive your application. We will start reviewing applications in early August. In this recruitment, great importance is placed on personal suitability. The planned start date for the position is as soon as possible.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Role We are hiring an experienced Senior Manager of Community Marketing to develop and launch Adyen’s first community programs. This hybrid role will be based in our San Francisco office, and reporting to the VP of Marketing, North America. This role is all about creating thoughtful experiences that build long-term trust and turn our customers into our strongest growth engine. As our first community marketer, you will create the vision and strategy for community marketing in North America, and will execute events and programs from end-to-end. You’ll partner with a group of cross-functional stakeholders (like marketing, strategy, sales, and account management teams) to make it happen. This is a unique opportunity to be the first in the role, build for the North America market, and create the global standard for how community marketing is done at Adyen. What You'll Do * Develop the strategy for our first-ever community marketing program in North America. You’ll define our community vision, audience segmentation, program pillars, success metrics, and multi-year roadmap. * Execute member engagement programs from end-to-end such as curated events (owned and sponsored), regional meetups, webinars, and user groups. * Own community communications - Develop member-facing communications that drive awareness, engagement, and connection across programs and events. * Build a content engine - Translate community engagement into scalable content, social proof, referrals, testimonials, and thought leadership. * Develop and hit KPIs - Define success metrics and determine how we translate member value into business value. Report on insights and learnings, and use data to continuously optimize programs. * Collaborate with cross-functional teams including marketing, design, account management, and commercial strategy teams to bring our vision to life. Who You Are * 10+ years of B2B marketing experience, with at least 5 years specifically focused on community building. Experience in Fintech is ideal * Proven track record of executing virtual and in-person community events across a variety of formats (ex: webinars, meetups, 3rd-party sponsorships, and flagship events). You’re comfortable managing promotion and event logistics from end-to-end * Data-driven mindset - You know how to establish KPIs, measure success, and use insights to inform your program strategy. * Creative program thinker - You bring fresh ideas for how to engage members and make community feel like a destination, not an afterthought * Self-starter with strong relationship skills - You take initiative, operate with a high degree of autonomy, and know how to drive programs forward even in ambiguity. You instill confidence when working with peers and senior leaders. * Excellent written and verbal communication skills; clear, compelling communicator across member-facing content, internal updates, and executive presentations Other details: * This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles * Ability to travel domestically and internationally 30%+ The base salary range for this role is $145,000- $195,000. To learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. SAN FRANCISCO Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We’re going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe’s growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of “growing the GDP of the Internet.” Stripes leverage understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. WHAT YOU’LL DO Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, drive process improvement and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you! RESPONSIBILITIES * Troubleshoot and solve external user issues * Analyze our processes and instigate changes to help scale our operations and improve user experience * Work closely with other Stripe teams to improve our product offerings and messaging around new products and features * Gain unique insights into how thousands of businesses on Stripe scale and operate * Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future on organization * Be a part of building a brand new team and operational culture for Stripe * Partner with global operations specialists or business process owners to run a critical workflow WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * You have a user first mindset and are energized by the challenge of solving difficult problems * 2-4 yrs of experience in customer support or technical support * You have excellent communication skills, both written and verbally * You excel in analytical thinking and problem solving * You might have prior experience in customer service or internal/external user facing operations * You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions to our user’s challenges * You have a process-oriented mindset and ability to get things done * You enjoy working in an in-office environment with strong cross team collaboration and support * You are able to prioritize and enjoy working in a quick-moving environment * You are humble and have a proven track record for working well across teams and with external partners * You’re willing to work (no more than) one Saturday each month - you’ll receive a weekday off the following week PREFERRED QUALIFICATIONS * Prior experience or knowledge in user support * Prior experience in risk operations * Prior experience working on projects or process improvement initiatives
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. Job Title: Senior Developer Advocate - Startups by the Bay Job Description: The Senior Developer Advocate for Startups will be responsible for driving developer engagement among startups in the San Francisco Bay Area, by nurturing relationships with startups, and within the incubators, VCs, and founder communities that support them. This role requires technical expertise, community building, and content creation. Key Responsibilities: Developer Engagement: * Build and maintain strong relationships with founding engineers and technical leadership at startups in the Bay Area. * Serve as the main point of contact for startup inquiries and support. * Act as a liaison between the startup community and the company. Technical Content Creation: * Create technical content such as blog posts, tutorials, videos, and documentation. * Develop code samples, demos, and SDKs to help developers understand and use our products. * Present technical talks, webinars, and workshops at developer events. Product Advocacy: * Advocate for our products and technologies within the developer community. * Gather feedback from developers and provide insights to product and engineering teams. * Collaborate with product management to align product development with developer needs. Community Building: * Create and manage developer forums, communities, and user groups. * Organize and participate in developer events, meetups, and hackathons. * Foster a sense of collaboration and support within the developer community. Developer Education: * Develop and deliver educational resources, training materials, and documentation. * Provide guidance and best practices to help developers succeed with our technologies. * Conduct technical workshops and training sessions. Metrics and Analytics: * Utilize data and analytics to track developer engagement and measure the impact of developer advocacy efforts. * Provide data-driven insights and recommendations for continuous improvement. * Prepare regular reports on developer community performance. Qualifications: * Bachelor's degree in Computer Science, Engineering, or a related field. * 5+ years of experience in developer advocacy, developer relations, or a related technical role. * Deep technical knowledge and proficiency in relevant technologies. * Exceptional public speaking, presentation, and communication skills. * Strong content creation abilities, including writing, video creation, and code samples. * Strong project management and organizational skills. * Excellent interpersonal and community-building skills. * Passion for technology and fostering a thriving developer community. The annual base salary range for this position based in the United States is listed below. This salary range is an estimate, and the actual salary may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range. In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence. Annual Base Salary Range for This Role $190,000—$260,000 USD Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
About Norvion Systems AB Norvion Systems AB, headquartered in Gothenburg, Sweden, is an innovative engineering company delivering advanced AI, robotics, embedded systems, and automotive engineering solutions across the Nordic region and Europe. We work closely with leading industrial partners to support the development and deployment of next-generation technologies. Our engineering teams combine deep industry experience with a practical Nordic engineering culture focused on innovation, quality, and real-world impact. To support one of our partners in Gothenburg, we are looking for an experienced User Researcher to join a long-term consulting assignment focused on understanding user behaviour and improving digital product experiences. If you have experience in user research, usability testing, qualitative and quantitative analysis, and translating research insights into product decisions, we would love to hear from you. About the Assignment As a User Researcher, you will play an important role in understanding user needs, behaviours, and experiences. You will plan and conduct research activities, analyze findings, and collaborate with cross-functional teams to support product development decisions. You will work closely with stakeholders to transform user insights into actionable recommendations and contribute to the improvement of digital products and user experiences. Key Responsibilities Plan and conduct user studies, interviews, surveys, and field research Perform qualitative and quantitative research and translate findings into actionable insights Conduct usability testing, diary studies, and consumer research Analyze research results and communicate insights to cross-functional stakeholders Present research findings and recommendations to support product decisions Leverage AI-powered research tools to improve research efficiency We Are Looking For We are looking for a User Researcher with strong experience in understanding user behaviour and supporting product development through research-driven insights. You should have: 5+ years of experience in User Research Strong experience in qualitative and quantitative research methods Hands-on experience with: Surveys Interviews Usability testing Diary studies Field research Excellent communication and stakeholder management skills Native Swedish and fluent English communication skills Valid Swedish B driving licence Advantageous Experience The following experience will be considered a strong advantage: Automotive experience or product development experience Behavioural or consumer data analysis Power BI Assignment Details 📍 Location: Gothenburg, Sweden (On-site) 📅 Start Date: September 2026 🏢 Assignment Type: Long-term consulting assignment Why Join Norvion? Engineering Beyond Boundaries At Norvion, engineers and specialists work on real industrial challenges involving advanced technologies, AI, robotics, and digital solutions. Work With Experienced Professionals Join a team with strong European engineering experience and collaborate with experts from leading technology companies and industrial organizations. Nordic Engineering Culture We believe in: Flat communication Technical excellence Individual ownership Continuous learning Sustainable work-life balance Interested? Please send your English CV to: 📧 hr@norviontech.com
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: * The work we do and the innovation we drive * Our values of share, care and dare * Our borderless, global framework, which enables seamless collaboration THE ROLE Please be aware that this is a fully onsite role based in Smithfield, Rhode Island, requiring attendance in the office As a Lead UX Designer, you are passionate about experience innovation and eager to shape the future of digital products and services. The ideal Lead UX Designer for Valtech combines exceptional design craft with strategic thinking, leadership, and a strong commitment to elevating both customer experiences and design teams. You are a seasoned practitioner who thrives in complex environments, brings clarity to ambiguity, and inspires others through collaboration, mentorship, and innovation. You have a growth mindset, a passion for solving meaningful problems, and the ability to influence product and business decisions through human-centered design. You will thrive in this role if you are: * A strategic thinker who balances business goals, customer needs, and technical realities * A natural leader who mentors others and promotes design excellence * A collaborative problem solver who challenges assumptions and drives innovation * Comfortable navigating ambiguity and influencing decisions at multiple organizational levels * Excited by the intersection of technology, creativity, data, and emerging AI capabilities * Experienced working in Agile product environments and consulting engagements ROLE RESPONSIBILITIES As a Lead UX Designer at Valtech, you'll be responsible for leading experience design initiatives across products, platforms, and customer journeys while helping shape the overall design direction of the work. You will collaborate closely with product managers, researchers, engineers, architects, strategists, and business stakeholders to define and deliver impactful digital experiences. Key responsibilities include: * Lead UX strategy and execution across multiple workstreams or products * Design end-to-end experiences, user flows, interaction models, information architecture, and high-fidelity solutions * Translate customer research, business objectives, and data insights into effective design decisions * Facilitate workshops, discovery activities, and design-thinking sessions * Drive alignment among cross-functional teams and stakeholders * Advocate for user-centered design best practices throughout the organization * Partner with Product and Technology leadership to help shape product vision and direction * Promote and contribute to scalable design systems and reusable experience patterns * Present and defend design recommendations to clients, executives, and senior stakeholders * Provide mentorship, coaching, and constructive feedback to other designers * Help grow and strengthen the design practice through knowledge sharing, collaboration, and thought leadership * Champion accessibility, inclusion, and ethical design principles throughout the design process As a trusted advisor to our clients, you'll have the opportunity to influence how organizations understand, prioritize, and implement experience design at scale. MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following qualifications: * 8+ years of experience in UX Design, Product Design, Interaction Design, or related disciplines * Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, Architecture, or equivalent practical experience * Proficient in advanced conversational English * Demonstrated expertise in UX strategy, interaction design, information architecture, service design, and user-centered design methodologies * Proven experience leading complex digital product initiatives from discovery through delivery * Experience partnering with product and engineering teams in Agile environments * Strong portfolio demonstrating end-to-end UX thinking and measurable business impact * Expertise designing across responsive web, mobile applications, SaaS platforms, and design systems * Proficiency with Figma, Miro, and modern design and collaboration tools * Experience leveraging qualitative and quantitative research to inform design decisions * Strong facilitation, storytelling, and stakeholder management skills * Ability to influence cross-functional teams without direct authority * Experience mentoring or coaching designers * Deep understanding of accessibility standards and inclusive design practices * Excellent presentation, communication, and collaboration skills * Ability to balance user needs, business goals, and technical constraints * Passion for building diverse teams and fostering a collaborative design culture NICE TO HAVE QUALIFICATIONS * Consulting or agency experience * Experience working within enterprise-scale digital ecosystems * Experience contributing to or leading design systems initiatives * Familiarity with front-end technologies and modern development workflows * Experience facilitating Design Sprints and strategic discovery engagements * Demonstrates a keen interest in artificial intelligence and emerging technologies * Experience designing AI-powered products, conversational experiences, or intelligent systems If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. THE BENEFITS This is a onsite Full time position based in Smithfield, Rhode Island, or nerby areas. The offered salary range is $130,000 - $180,000 annually, depending on experience and location. Beyond a competitive compensation package, we offer: * Flexibility, with remote and hybrid work options (country-dependent) * Career advancement, with international mobility and professional development programs * Learning and development, with access to cutting-edge tools, training and industry experts * Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM As Stripe continues to develop innovative products that serve businesses of all sizes, risk will increase in complexity and scale. The Industry Expansion Strategy team protects Stripe's business and mission by building the policies, frameworks and practices that enable Stripe to support businesses in complex, highly regulated industries. As Stripe expands into new markets and products, we unlock revenue, advance trust and set the standard for what responsible growth looks like at scale. WHAT YOU’LL DO This role sits at the intersection of risk management and strategic business development. You'll embed directly with Sales account teams as a trusted risk advisor, helping Stripe win strategic opportunities and onboard large enterprise platforms—while ensuring that growth is sustainable and compliant. You'll also partner closely with Compliance, Legal, Financial Partnerships, and Product to build the governance and oversight frameworks for our Third Party Agents (TPA) program. We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience. RESPONSIBILITIES * Partner with Sales, Legal, Compliance, and Financial Partnerships teams to lead pre-onboarding EDD for large, complex TPA merchants—covering AML and KYC compliance, credit assessments, and card scheme registration to ensure a smooth, high-quality experience for Stripe's most strategic users. * Own end-to-end Visa Third Party Agent program compliance, including driving periodic audits and user remediations, managing required scheme reporting cadences, and designing scalable operational programs. * Serve as the primary point of contact for card scheme and regulatory engagements to ensure ongoing registration and compliance requirements are met. * Perform research and analysis to assess Stripe's current risk performance and develop and prioritize long-term strategic plans for future growth. * Challenge the status quo and provide multiple alternative solutions and key execution criteria. * Represent Stripe in external engagements with our most critical partners and users. * Execute special projects and ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of professional experience in a related role in Payments or FinTech industries * Familiarity with banking and money movement regulations, including KYC and KYB, AML OFAC compliance, and credit and fraud risk * Foundational understanding of payments integrity risks and card scheme compliance rules (experience with TPAs is a plus) * Experience overseeing design execution and delivery of highly strategic programs. Proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines * Data-driven problem-solving skills, including the ability to distill complex, ambiguous regulatory issues into clear, concise, and reliable guidance for stakeholders and Stripe users * Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations * Strong stakeholder management skills and operating rigor, including the ability to take ownership, be accountable, and lead without formal authority to navigate ambiguity and solve problems with the end user in mind * Entrepreneurial and curious mindset, including motivation to develop deep subject matter expertise and understanding of risk-based frameworks * Strong operating rigor, executive presence, and presentation skills, including experience engaging with leadership * Experience in a client-facing role managing relationships with large, global organizations PREFERRED QUALIFICATIONS * Strong desire to work in a fast-paced and innovative environment * A strong understanding of Stripe's business and products and an ability to research and self-start
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. WHAT YOU'LL DO We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. RESPONSIBILITIES • Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers • Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction • Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights • Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap, and provide guidance on how to optimize the value from Stripe • Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience • In coordination with an account team, support book expansion—identifying and surfacing opportunities to ensure customers are successful WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS • 4+ years of experience in a client-facing role in Enterprise relationship management, partnering with large, global, and complex organizations, working with a technical product • Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions • Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders • Proven track record of achieving targets and goals, preferably in a sales setting • Has handled difficult customers or situations and can demonstrate resolutions • The motivation and flexibility to work well in a high-growth environment where things change quickly PREFERRED QUALIFICATIONS • History of success as a consultant, pre-sales, technical account management, or equivalent • Strong business sense and understanding of underlying drivers and strategy of our user's businesses • Track record of managing large, complex projects and programs • Prior experience in a Payments or FinTech environment
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