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The role… At Soho House the People & Development Manager will be a strategic business partner to the General Manager for the property they are responsible for. The People & Development Manager reports directly to the Area Manager. The People & Development Manager will be primarily responsible for the daily maintenance of company policies, procedures, and practices including employee relations, worker’s compensation, leave of absence administration and recruitment. Such deliverables include but are not limited to ensuring legal compliance; overseeing all aspects of wage, benefit, worker’s compensation, unemployment, training programs, implementation and administration of policies and procedures, and all employee relations such as team events, parties, morale maintenance as well as coaching, counseling, progressive discipline, and terminations. This role will be responsible for our Soho House Beach Los Cabos and Cecconi's Los Cabos Main Duties… * Strategic business partner to local leadership, helping to manage all training and development for staff. * Partner with the Area Manager and Head of People on process improvements for Soho House & Co. growth. * Communicate and implement policies and programs to guarantee compliance to all employees. * Instruct, train and ensure management staff knows how to interpret and comply with all company policies and procedures. * Coordinate and monitor recruitment, screening, background and reference checking of all Soho House personnel. * Recruit, interview and recommend employees to operations team * Maintain employee benefit programs and employee engagement initiatives. * Set-up, approve, and maintain all wage and salary programs, including performance evaluations and annual increases. * Recommend and/or approve all employee transitions such as hire, transfer, promotions, etc. * Implement, participate and monitor induction and orientation programs and develop managers/supervisors for future advancement. * Track safety incentive programs as well as ensure compliance with all HR related Loss Prevention SOPs. * Monitor and analyze turnover reports and use data metrics to understand trends with hiring and terminations. * Maintain Employee of the Month/Year Program, and all other employee relations programs. * Practice positive employee relations, including maintaining a positive morale and a genuine, upbeat work environment. * Be an expert in time management, meeting deadlines, responsiveness, positive tone – both verbally and in writing, and ability to flex to the ever changing needs of the business. * Ability to influence decisions to ensure consistency in decision making to protect the Company, the employee, and maintain respect with other key departments including Operations, Finance, Membership, IT. * Demonstrate empathy, tact, thoughtfulness and strong listening skills, especially when handling difficult situations. * Other tasks or projects assigned by Area Manager Required Skills/Qualifications: * 5+ years of progressive Human Resources management experience in a hotel or related industry; or a bachelor’s degree preferred. * Experience with HRIS, payroll, and Applicant Tracking Systems. * Experience with compensation benchmarking and working with variable compensations such as bonuses. * Familiarity with employment law and experience with employee investigations. * Excellent written and verbal communication skills is imperative. * Proven ability to adapt to changing priorities, handle multiple projects and meet deadlines. * Proficient in Outlook, Excel, Word, and PowerPoint * Knowledge of employment and labor laws in Mexico. * Proven ability to manage teams through effective leadership skills. * Detail oriented, sound judgment and strong interpersonal skills. * Skilled and experienced at difficult decision making. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Additional Benefits: Employees are eligible for benefits above and beyond those required by law, including food coupons, a savings fund and life insurance coverage. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Meal: Whilst on duty you will be provided with a substantial meal free of charge.
Business Analyst About Inizio Ignite: Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Inizio Ignite, STEM Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our STEM team uses benchmarking through AI-enabled and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales & MSL performance benchmarking. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward. Job purpose: We are looking for a highly analytical and data-driven professional to join us in the business analysis team. This role will help you to develop a solid understanding of the pharmaceutical industry, strong quantitative and qualitative analytical skills, and to gain a unique insight into best practices across the industry. As a member of the analysis team, you will have great visibility and exposure to senior directors in the company and the opportunity to take on a high level of responsibility for project delivery early-on in your career. You will be supported by an experienced analyst team through your development and training and be expected to collaborate and offer new insight within a close-knit team environment. Key Responsibilities: * Managing multiple LIVE projects and their timelines to meet both internal and client deadlines. * Collaborating with Project leaders/Lead Analysts to interpret data and formulate action plans and recommendations for clients. * Analyzing data from multi-sources using quantitative and qualitative methods to derive * Pressure testing data and identifying areas for investigation and training. * Perform detailed quality checks of deliverables (survey links, dashboards, Excel/Power Point outputs) before sending them to stakeholders * Develop interactive dashboards and reports using Power BI to support client decision-making * Use Python (where applicable) for data manipulation, automation, and basic analysis (e.g., Pandas, data cleaning) * Building and maintaining MS Excel databases from source data. * Produce high quality presentations and other deliverables for clients using PowerPoint. * Supporting members in the analysis team to meet client deadlines and drive development and efficiencies within the team both locally and on international projects. * Identify opportunities to improve processes, automate workflows, and enhance efficiency Essential Requirements: * The ideal candidate must have a Science/Analytics based degree in subjects with numerical emphasis (such as Chemistry, Physics, Mathematics, Biotechnology, Engineering, etc.) * 2–3 years of experience in business analysis, data analysis, or a similar role (pharma/healthcare preferred but not mandatory) * Strong communication and multi-tasking skills to handle multiple projects with different stakeholders. * Advanced Level experience in using Excel (pivots, macros, formulas, etc.) and PowerPoint (slide designing, aesthetics, etc.). * Ability to build Power BI dashboards, create data models, and use DAX for calculations * Ability to write SQL queries for data extraction, joins, filtering, and basic transformations * Python with experience in data manipulation (e.g., Pandas), data cleaning, and scripting/automation * Proactiveness in flagging issues, identifying improvement areas and taking initiative to discuss and align with leadership * Ability to understand the business ask and vision. * Proactive individuals with drive and ambition, a strong work ethic to grow in a dynamic environment with good opportunities to help develop and further the business. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
The Talent Partner supports the Head of Talent in delivering a fast, efficient, and scalable recruitment service across the UK and Europe. This role is responsible for managing end-to-end hiring for engineering, commissioning, and project-based roles while building strong talent pipelines to support rapid organisational growth. The Talent Partner will ensure all recruitment activity aligns with established processes, workforce planning needs, and compliance standards. Key Responsibilities Recruitment Delivery Manage the full recruitment lifecycle for permanent, fixed-term, and contract positions across engineering, commissioning, and project delivery teams. Take detailed role briefs from hiring managers and support the creation of accurate job descriptions and role scopes. Source candidates using a mix of job boards, LinkedIn, talent pools, referrals, and proactive headhunting. Screen candidates for technical skills, project experience, cultural fit, and right-to work compliance. Coordinate interviews, assessments, and feedback with hiring managers. Support salary benchmarking and offer preparation to ensure competitive and consistent packages. Talent Pipeline & Workforce Support Build and maintain active talent pipelines for key roles such as commissioning engineers, MEP engineers, QA/QC personnel, PMs, and site-based technicians. Maintain visibility of upcoming project staffing needs and ensure candidate pipelines align with resourcing forecasts provided by the Head of Talent. Support mobilisation activities for deployed personnel, ensuring documentation, compliance, and onboarding steps are met. Process, Systems & Compliance Use the Applicant Tracking System (ATS) to manage candidates, hiring workflows, and reporting accurately. Ensure all recruitment processes follow internal policies, including compliance checks, right-to-work verification, contractor documentation, and GDPR standards. Contribute to continuous improvement of recruitment processes, tools, and candidate experience. Stakeholder & Supplier Management Build strong relationships with hiring managers across Operations, Engineering, and Project Delivery functions. Provide regular updates on vacancies, pipeline status, and risks to delivery. Liaise with recruitment agencies when required, ensuring competitive rates and high-quality candidate submissions. Employer Brand & Market Engagement Help promote the company’s employer brand by ensuring consistent messaging and high-quality candidate interactions. Support social media hiring campaigns, job advert optimisation, and participation in industry events or networking activity. Stay updated on market trends, salary insights, and competitor hiring activity within the technical and data centre sectors. Skills, Experience & Qualifications Essential Experience recruiting in engineering, technical, construction, or data centre environments. Strong track record managing multiple vacancies in a fast-paced or scaling organisation. Ability to source and engage passive talent through proactive methods. Understanding of international hiring or experience recruiting across multiple European countries. Knowledge of right-to-work compliance, contractor documentation, and mobilisation requirements. Strong organisational skills with the ability to manage competing priorities. Excellent communication, stakeholder management, and interpersonal skills. Desirable Experience supporting data centre commissioning or critical infrastructure recruitment. Experience with ATS systems in a growing organisation. Familiarity with European labour markets and basic employment regulations. Personal Attributes Highly organised with strong attention to detail. Proactive, solution-oriented, and comfortable working with ambiguity. Collaborative team player with a commitment to delivering a positive candidate and manager experience. Confident communicator who can influence stakeholders at all levels. Able to balance speed of delivery with quality and compliance.
Aker Systems was founded in 2017 by a team of experienced technology professionals who recognised an opportunity to provide highly secure enterprise data platforms to large organisations. We build and operate ground-breaking, ultra-secure, high performance, cloud-based data infrastructure for the enterprise. Our proprietary technology solutions drive performance and reduce costs while helping our clients to improve the management and sharing of data across their organisations. In 2024, Aker Systems won the Breakthrough Culture Awards highlighting growth companies putting culture first. In 2020 Aker Systems was recognised as a ‘One to Watch’ on the Sunday Times Tech Track. The Company was also recognised at the Thames Valley Tech Awards 2020; winning the Thames Valley Tech Company of the year, the Emerging Tech Company and High Growth Tech Business categories. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, and supportive place for you to do your very best work. About the Role We are seeking a Lead Performance Automation Engineer to define and drive performance engineering strategy, tooling, and practices across large-scale, distributed, cloud-native platforms. This is a technical leadership role responsible for ensuring systems are: * Scalable * Reliable * Resilient under load * Optimised for performance and cost efficiency You will lead performance testing and engineering initiatives across multiple teams, embedding non-functional quality into every stage of the software lifecycle. Key Responsibilities 1. Performance Engineering Strategy & Leadership * Define and own the organisation-wide performance testing and engineering strategy. * Establish standards for: * Performance testing approaches * Workload modelling * Capacity planning * Introduce and scale performance engineering practices across multiple delivery teams. * Provide technical leadership and mentoring to QA and engineering teams on performance best practices. * Align performance goals with business SLAs, SLOs, and user experience expectations. 2. Performance Test Architecture & Automation * Design and implement scalable performance test frameworks and automation pipelines. * Lead adoption of tools such as: * Gatling, JMeter, k6, Locust or similar * Build reusable solutions for: * Load testing * Stress testing * Spike testing * Soak testing * Integrate performance testing into CI/CD pipelines for continuous validation. * Ensure performance tests are repeatable, reliable, and production-representative. 3. Workload Modelling & Test Design * Define realistic user workload models based on production data and usage patterns. * Design performance test scenarios reflecting: * Peak load * Concurrent users * Throughput and latency requirements * Apply risk-based prioritisation for performance testing. * Ensure coverage across: * APIs * Microservices * Data pipelines * Event-driven systems 4. Backend, API & Distributed System Performance * Lead performance validation for: * Microservices architectures * Event-driven systems (Kafka) * High-throughput APIs * Analyse latency, throughput, error rates, and bottlenecks across distributed systems. * Validate system behaviour under failure conditions and degraded environments. * Ensure horizontal scalability and resilience strategies are tested. 5. Cloud, Infrastructure & Scalability Testing * Validate performance across: * AWS cloud environments * Containerised platforms (Docker, Kubernetes) * Conduct capacity planning and infrastructure benchmarking. * Ensure systems scale efficiently using: * Auto-scaling * Load balancing * Distributed architectures * Evaluate performance of Infrastructure as Code (Terraform) deployments. 6. Observability, Analysis & Bottleneck Resolution * Use observability tools to analyse system performance, including: * Metrics (Prometheus, Datadog) * Logs (ELK) * Traces (distributed tracing tools) * Identify and diagnose: * CPU, memory, I/O bottlenecks * Network latency issues * Database performance constraints * Collaborate with engineering teams to optimise system performance and architecture. 7. Non-Functional Quality Governance * Define and enforce performance SLAs, SLOs, and acceptance criteria. * Establish quality gates for performance within CI/CD pipelines. * Ensure performance requirements are validated before production release. * Drive adoption of performance testing standards across teams. * Support audit, compliance, and regulatory expectations in performance-critical systems. 8. Production Performance & Continuous Improvement * Analyse real production performance data to refine testing strategies. * Lead performance-related incident investigations and RCA activities. * Establish feedback loops between production observability and test environments. * Drive improvements in: * System responsiveness * Stability under load * Operational resilience 9. Metrics, Reporting & Optimisation * Define and track performance KPIs, including: * Response times * Throughput * Error rates * Resource utilisation * Build performance dashboards and reporting frameworks. * Drive continuous optimisation initiatives based on performance data. * Align performance metrics with business outcomes and user experience. Technology Environment Performance Testing Tools * Gatling, k6, JMeter, Locust (or similar) Languages * Java, Kotlin, Python, or JavaScript Architecture * Microservices, Event-driven systems, Kafka Cloud & Infrastructure * AWS, Kubernetes, Docker, Terraform CI/CD * GitHub Actions, GitLab CI, Jenkins Observability * Prometheus, Grafana, Datadog, ELK, Distributed Tracing What We’re Looking For Essential * Proven experience as a Performance Test Lead / Performance Engineer / SDET * Strong experience defining performance testing strategies and frameworks * Hands-on expertise with modern performance testing tools * Deep understanding of: * Scalability and distributed system performance * Cloud-native architectures * Experience integrating performance testing into CI/CD pipelines * Strong skills in: * Performance analysis and bottleneck identification * Root cause analysis and system optimisation * Experience defining and tracking performance SLAs/SLOs and KPIs * Ability to lead and influence cross-team quality improvements Desirable * Experience in high-scale or regulated environments * Exposure to: * Chaos engineering * Resilience and fault injection testing * Experience with capacity planning and cost optimisation * Knowledge of security-performance interactions (e.g., encryption overhead) Personal Attributes * Strong systems thinking and analytical mindset * Ability to translate performance data into practical engineering improvements * Influential leader across engineering and product teams * Proactive and outcome-driven * Strong communication and stakeholder management skills Aker Systems Attributes At Aker we work as a team; we are collaborative, hardworking, open, and delivery obsessed. There is no blame culture here: try things, and take responsibility for the outcomes. You are always part of the wider Aker. We help our colleagues and take pride in successfully achieving difficult tasks. We run towards problems and help to solve them. Communicate always, do so accurately and in a timely fashion. In return, we offer a competitive salary, 25 days holiday plus bank holidays, company paid medical insurance and life assurance, pension scheme, annual training allowance, wellbeing allowance, virtual GP, Employee Assistance plan and more. Equal Opportunities Aker Systems fosters a diverse environment that encourages openness in its communications and is committed to providing equal employment opportunity for all people regardless of race, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics. We embrace differences of opinion and diversity because they help challenge us and find new groundbreaking technical solutions.
Senior Verification & Validation Engineer / Tooling / Python / Linux / Location: Wallingford - Oxfordshire Permanent At Dexory, we are transforming the warehousing and logistics industry through data intelligence. We’re currently recruiting for a senior verification and validation engineer to play a key role in ensuring the quality, reliability, and performance of our robotics products. Any experience within robotics, automotive, high-tech manufacturing or similar environments would be a big plus. Offices based in Wallingford, Oxford and due to the nature of working on software within the above areas we require a candidate who is happy being predominately on site. Experience programming on devices also desirable. Please apply for more information. Responsibilities / Skills * Test Development: Develop and implement hardware and software testing procedures to support the development efforts of various teams. * Establish Gold Standard Arena: Lead the establishment of a state-of-the-art testing environment, setting the gold standard for continuous testing of our robots. This environment will be critical for evaluating autonomy and data capture capabilities. * Data Capture and Benchmarking: Capture and analyze data during testing to create benchmark performance metrics. * Production Release Approval: Assume responsibility for approving production-grade software releases. Ensure that software is thoroughly tested and meets the required quality and reliability standards before deployment. * Comfortable with Linux based systems and capable of working in the command line. * Experience building internal tooling for operational workflows (commissioning, deployment, servicing, test/validation, or similar). * Very good version control experience with Git * Proficiency in Python and/or Go, and comfort working across a multi-language codebase (Python/Go/C++). * Experience distributing and operating internal tools (packaging, dependency management, release workflows), ideally including Docker and GitHub Releases. * Ability to write clear documentation and specifications so tools can be adopted and used effectively across teams and stakeholders. * Strong debugging/problem-solving skills across tooling, systems, and hardware-adjacent workflows. Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: * Performance: High standards, outstanding results, * Impact: Big challenges, bigger results * Commitment: All in, every time * One team: One mission, shared success Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fuelled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. You will also receive: * Private healthcare via Bupa with 24/7 medical helpline * Life insurance * Income protection * Pension: 4+% employee with option to opt into salary exchange, 5% employer * Employee Assistance Programme - mental wellbeing, financial and legal advice/support * 25 days holiday per year + bank holidays * Full meals onsite in Wallingford * Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5. 🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. FOUNDING TALENT PARTNER 🎯 MISSION STATEMENT Healthtech-1 exists to unlock appointment access in the NHS. We're already in a quarter of GP practices, and we're not stopping there. Right now, hiring is one of the most important levers in the business. You'll be our first dedicated talent hire, reporting directly to Pete (cofounder). 💙 THE ROLE You're joining at a pivotal moment. We’re growing rapidly and looking to hire 20+ roles in the next 6-12 months. Some of the foundations for the hiring function are formed, but we’re looking for someone to add process, expertise and fuel to the engine so we can take it to the next level. We think of talent as having 3 streams: * Sourcing * Candidate experience * Hiring manager experience The ideal person is able to balance the art and the science of talent acquisition. The art = you're able to charm and persuade the best talent in the world to join us. The science = the operational efficiency of running a smooth talent process. That includes planning, keeping on top of all communications, coordinating between candidates and hiring managers and staying on track with the longer term hiring plan. You're an operator who can run multiple roles concurrently without anything slipping through the cracks. Opportunities for progression: This is a founding role in a function that will grow. As we scale beyond hiring into onboarding, culture, and retention, this becomes a full People function. You'll have the opportunity to build and lead it. Whilst our preference is always for people who stay for the long term, we’re also open to 9-12 month FTC. Hybrid office culture: 💪🏼 4 days in our office in Stratford. Our anchor days are Mon, Tues , Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! Comp: £65k to £75k and competitive founding-level equity If building the talent function that unlocks access to the NHS for millions in the country excites you — get in touch 😊 🎯 OBJECTIVES & KEY RESULTS IN YOUR FIRST 3 MONTHS Objective: Build a hiring function that attracts top talent Key results: * 10 offers accepted across active roles * Glass door 4/5 * Candidate NPS ≥ 4/5 * Hiring manager satisfaction ≥ 4/5 * Time-to-hire on desired candidates ≤ 5 weeks 📅 PROJECTS AND MILESTONES IN YOUR FIRST 3 MONTHS BY MONTH 1: GET UP TO SPEED * Deeply understand the company, our hiring managers, our roles, and what great looks like for each role * Take ownership of 5 roles, running sourcing, screening and intro calls * Run a hiring manager experience retro, implement 3 changes * Get our outbound motion firing: LinkedIn messaging, referrals, warm intros, sourcing tools * Set up clean, trustworthy reporting on funnel conversion at every stage * 🎯 Get 5 candidates into final stages BY MONTH 2: SHARPEN EVERYTHING AND START THINKING AHEAD * Take full ownership of new role creation * Run hiring manager kickoffs for new roles and then maintain weekly syncs * Built an effective headhunting playbook * Run a candidate experience retro with recent joiners, implement 3 changes * Run a bold top of funnel project to increase company exposure * 🎯 Get 10 candidates into final stages BY MONTH 3: OPERATING AT FULL PACE, INBOUND IS GROWING * Candidate NPS ≥ 4/5 * Hiring manager satisfaction ≥ 4/5 * 🎯 Get 15 candidates into final stages, and hit your offer target 🔍 SCOPE OF THE ROLE YOU FULLY OWN: * Outbound strategy & sourcing * End-to-end hiring process across all functions * Market research and benchmarking * Hiring manager relationships: kickoffs, weekly syncs, and candidate quality reporting * Candidate experience from first contact to offer * Employer brand touch points: posts, job descriptions, how we show up publicly * Reporting and results YOU DO NOT OWN, BUT WILL CONTRIBUTE TO: * Onboarding beyond the pre-start experience (that comes later) * Content creation (we’ll have a marketer to do this) 👍 MUST HAVES * Both agency and startup experience - 3+ years of working in a fast-paced recruitment agency environment and made the leap into an in-house or startup environment. * Know the full life cycle - from attraction, assessment, offer to onboarding. * A brilliant communicator and storyteller - your outreach gets replies. Candidates leave conversations more excited. You understand that every touchpoint is potentially a magic moment. * Operationally excellent - you can run 6+ roles at once without things slipping. You track the funnel, know your numbers, and know which parts of the system to fix. * Aim for best - when you consider candidate and hiring manager experience, you consider what excellent looks like and drive change towards that. * Hired extensively in software engineering roles - you’ll be hiring both tech and non-tech roles, but we're looking for someone that is very experienced in hiring software engineers so they can hit the ground running! * Care deeply for the mission - you’ll be the front face and first impression of our company. So, your passion can only transmit if you personally deeply care about opening up access to the NHS 👌 NICE TO HAVE * Experience working in health tech * Deeper experience beyond onboarding, into People (probations, performance, retention, promotions) * Experience using Ashby * An interest in AI ✨ HIRING PROCESS 1. 👋 Intro chat - we want to understand how you think [20 mins] 2. 🤿 CV deep-dive - we'll go through your background in detail [45 mins] 3. 💼 A paid in-office work trial - you'll work on a real problem with us [6 hours] 4. ⛩️ Principles interview - to understand your value system [1 hour] 5. 🎉 Offer - celebrate and get you set up for success! 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.
WHO WE ARE Sapien is rethinking how finance teams operate in the age of AI. We’re building toward an autonomous CFO—systems that run company financials end-to-end. Our platform analyzes complex financial data in real time to increase decision cadence, prevent costly mistakes, and surface value. Sapien has caught multi-million-dollar errors, saved thousands of jobs, and returned significant dollars to customers’ bottom lines. We partner with traditional businesses—manufacturing, healthcare, restaurants, and large enterprises—to deeply understand and automate their financial workflows. We’re HQ’d by Madison Square Park in NYC and backed by General Catalyst, Neo, and top operators from Google, OpenAI, Microsoft, Ramp, and Stripe (over $9M raised). THE ROLE You'll build the AI agent capabilities that power Sapien's autonomous finance operations. This means designing novel architectures for reasoning over complex financial data, implementing verifiable and observable agent workflows, and building systems that learn and adapt to each company's unique operations. This is a research-meets-product role. You'll work on cutting-edge agent capabilities—from observability and library learning to semantic search and multi-modal parsing—and ship them directly into production for customers. WHAT YOU'LL DO * Design and implement agent architectures that enable observability, human-in-the-loop verification, and precise context control across complex financial workflows. * Build library learning systems that reduce LLM dependencies by learning reusable patterns for planning, code generation, and data localization from customer interactions. * Create graph-based company representations and develop efficient search methods using embeddings, semantic clustering, and custom retrieval strategies. * Build multi-modal parsers that unify diverse financial data sources (Excel, ERPs, CRMs) into coherent, queryable schemas that agents can reason over. * Design benchmarking and evaluation suites that quantify Sapien's accuracy, reliability, and business impact across different customer workflows. WHAT WE'RE LOOKING FOR * Strong algorithmic thinking. Demonstrated through ML research, competitive programming, mathematics, or building novel systems from scratch. * Experience with modern agent frameworks, LLMs, and AI systems: fine-tuning, retrieval augmentation, tool use, or agentic architectures. * Comfort working end-to-end: from implementing research ideas and prototyping architectures to deploying production systems and iterating on real customer feedback. HOW YOU WORK (VALUES WE CARE ABOUT) * Adaptability: You thrive on diverse, open-ended problems. One day you're implementing a new agent architecture, the next you're debugging a customer data issue—and you bring the same intensity to both. * Ownership: You take problems from research paper to production. You don't wait for direction—you identify what needs to happen and drive it to completion. * Opinionated: You have strong technical perspectives on what works and what doesn't. You push back on approaches you disagree with and make the team's thinking sharper. * Mission-driven: You're energized by building AI that transforms how businesses run. You connect technical decisions to real customer outcomes and care deeply about the impact. * Collaborative excellence: You share knowledge, give thoughtful feedback, and invest in making the team better. You bring new ideas from papers and discussions to elevate everyone's thinking.