ABOUT THE JOB

We're looking for a Product Specialist Manager to lead and develop our international Product Specialist function from our

headquarters in Herlev.

This is a hands-on leadership role in a company that is still building, scaling, and expanding into new markets. That means real

ownership, real influence, and plenty of opportunities to shape both the team and the way we work.

You'll report directly to the Product Director and play a key role in connecting local market needs with product development

across Flatpay's growing European footprint.

WHAT YOU'LL DO

You will lead a team of seven Product Specialists across Denmark, Germany, Finland, France, Italy, the Netherlands, and the UK.

Each Product Specialist acts as the product ambassador for their market, owning the enablement, feedback collection, and local

product understanding needed to ensure success in their country.

As their manager, your role is to help them succeed, develop, and scale their impact.

People & Performance

You will:

Conduct regular 1:1s, performance reviews, and development conversations
Coach Product Specialists through complex stakeholder management and cross-functional collaboration
Own the recruitment and onboarding of new Product Specialists as the team expands into additional markets
Support them in navigating different market conditions, priorities, and maturity levels
Raise the bar for performance and continuously develop the function
Ensure each market receives the product support and attention it needs

Market Intelligence

A key responsibility will be ensuring that valuable local insights reach the right people.

You will:

Own the framework for collecting and communicating product feedback across all markets
Ensure Product Managers receive structured, actionable insights rather than noise
Drive accountability across the feedback loop, both from Product Specialists and Product Managers
Help ensure that local market needs are understood and reflected in product decisions

Travelling

This is an international role and requires regular travel.

You should expect to visit local markets several times per month to support your team, strengthen collaboration, and assist with

product launches and market initiatives.

WHO YOU ARE

Hard requirements

Prior experience managing a team – you have done this before and you have the scar tissue to show for it
Strong commercial and business judgment – this role requires constant prioritization across competing demands, markets and

stakeholders

The ability to hold your own with senior stakeholders across product, sales, and local market leadership. A humble and

respectful, but professional and stern attitude is required.

Strong indicators of success

You will likely thrive in this role if:

You've worked in an environment that was still being built – where the process you needed did not exist yet, so you made one
You communicate clearly across functions with different priorities and agendas
You give feedback directly and early, not carefully and late
You are willing to fail and learn, rather than play it safe and not develop

Industry experience is not a requirement. Smart people can learn payments.

What matters more is your ability to lead people, understand commercial realities, and operate effectively in an environment where

not everything is already figured out.

Success in this role is not measured by direct revenue ownership. Instead, it's measured by how effectively your team enables

local markets, strengthens product adoption, and helps Flatpay build products that work across Europe.

Most importantly, you understand that managing people across seven countries requires flexibility. What works in Denmark will not

necessarily work in Italy, Germany, or the UK—and you're excited by that challenge.

Role

Product Specialist Manager

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