Senior Business Value Engineer - EMEA

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Strategy and Analytics maximizes and accelerates Operations' ability to make Stripe work for our users. We aspire to be the COOs for Stripe Ops, working cross-functionally with global teams to help run the day-to-day business and articulate and achieve the longer-term, high-effort, high-value strategic priorities. We take a data-driven approach that combines strategy and analytics to help Ops leaders solve their most complex and most important issues while also driving the business planning and operational cadence end-to-end, from strategy to goal-setting to execution. WHAT YOU'LL DO In this role, you'll be the go-to expert for your business area. You'll be hands-on and responsible for delivering critical insights, ensuring data-driven decision-making is at the core of what we do. You'll also partner with leadership to drive business strategy, planning, goal-setting, and performance tracking. You'll also scope and lead business-critical projects and execute on strategic initiatives. RESPONSIBILITIES * Wrangle large, highly complex datasets using SQL into actionable insights and become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams. Perform analyses using SQL and other analytical tools and languages, identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities. * Create narratives and documents that tell the story of your business area to influence senior Operations leadership and Stripe executive team decision-making * Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams, including Ops, Finance, Data Science, Product and Engineering, and more * Design, optimize, and drive operational reviews and rhythm of the business. Guide the planning and goal-setting process for your business area, as well as progress checks throughout the year. Bring and consistently apply an ROI lens to all operational decisions, so we can make better-informed trade-offs. * Support forecasting and planning processes for Financial Crimes, including near-, medium-, and long-term planning, to enable leadership to make strategic decisions WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of prior experience in analytical and strategic roles in management consulting, go-to-market, Operations, Support, Risk, Strategy and Operations, or financial services * Outstanding problem-solving ability, expert in SQL and understanding of data relationships * Outstanding communication, presentation skills, and stakeholder management skills * Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy PREFERRED QUALIFICATIONS * Experience working in fast-paced environments (e.g., high-growth internet or software company, management consulting) * Structured problem-solving skills, combined with strong business acumen * Experience with Tableau

Mentimeter AB (publ)

Some people are technical but wish they were closer to the commercial side. Others are great in sales environments but struggle when the conversation gets technical. The person we are looking for is neither - you’re genuinely at home in both worlds. That's who we're looking for. You'll be joining Mentimeter's Strategic Accounts team - a sales team working with our most complex, high-value enterprise customers. You'll sit alongside Key Account Managers and Customer Success Managers, acting as their technical partner in deals, renewals, and expansions. When an enterprise IT team needs convincing, when a security review is holding up a contract, or when a customer's technical setup isn't working for them - that's when you step in. You'll be the first person in this role across EMEA, which means you'll have real scope to shape how we do Sales Engineering in Strategic Accounts. There's no predefined playbook. If you need one, this probably isn't the right role. But if you're energised by building something from scratch, it's a rare opportunity. What you'll do Partner with Strategic Key Account Managers in enterprise deals - owning the technical dimension of commercial conversations and helping move things forward when security, IT, or procurement are in the room Lead enterprise onboarding and setup for our most important customers: SSO, SCIM, domain control, workspace architecture, and integrations Engage directly with senior IT and security stakeholders, earning their confidence and translating their requirements into workable solutions Spot and resolve the technical blockers that slow down adoption, expansion, or renewal - before they become a problem Help the account team understand the commercial implications of technical decisions, not just the technical ones Feed patterns and recurring challenges back to our Product department in a structured way that actually influences the roadmap Raise the technical floor of the wider sales organisation through documentation and informal coaching Who you are You've spent 2+ years in a customer-facing technical role at a SaaS company - Solutions Consulting, Pre-sales, Implementation Consulting, or similar You understand enterprise IT environments well enough to hold a credible conversation: identity providers, SSO, SCIM, security reviews, and how large organisations actually make decisions You have a commercial mindset - you understand that how Mentimeter is set up has direct implications for account health, expansion, and retention, and you think in those terms You thrive in a sales environment. You enjoy the pace, the commercial focus, and being a part of retaining and growing deals You're highly self-directed. You don't need a manager to tell you what to do next - you read the situation and act You communicate clearly across audiences: technically credible with IT teams, business-relevant with executives, collaborative with your sales colleagues Professional-level English is a must; additional languages are a bonus What this role is not Not a technical support or ticket-handling function Not responsible for driving adoption or usage (owned by Customer Success) Not responsible for commercial negotiations or account ownership (owned by Key Account Managers) Resources to support you A close-knit Strategic Accounts team of KAMs and CSMs who will rely on you as a genuine partner Sales Operations, Sales Enablement, and Business Development support A strong toolstack: Salesforce, Notion, Mixpanel, Looker, Claude, NotebookLM, PlanHat, Braze, and more

Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. Elastic has seen significant growth in its work within the Public Sector over the last few years. This role will focus on delivery but also to lead the stakeholder relationships at the highest levels of Government and to work with them to help align Elastic to their strategic objectives. You will have the opportunity to work with a tremendous services, engineering and sales team and wear many hats.  This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers. Given the opportunity and the organisations that you will be working with, you must be a current holder of Security clearance. WHAT YOU WILL BE DOING: * Strong customer advocacy, relationship building, and communications skills * The ability to easily pivot from delivery to strategic engagements with customers * To work with the wider Elastic organisation to support the customer’s goals, their strategic requirements and their journey with Elastic. * Ownership of the strategic roadmap with the customer including quarterly strategic sessions with senior and key stakeholders either in one or a number of customers with common goals. * Solution design, development, and integration of Elastic products and APIs, platform architecture, and capacity planning in mission-critical environments * Comfortable working remotely in a highly distributed team * Development of demos and proof-of-concepts that highlight the value of the Elastic Stack * Data modelling, query development and optimisation, cluster tuning and scaling with a focus on fast search and analytics at scale * Solving our customers’ most challenging data problems * Working closely with the Elastic engineering, product management, and support teams to identify feature enhancements, extensions. * Engaging with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns WHAT YOU BRING ALONG: * Hands-on experience and an understanding of Elasticsearch and/or Lucene * Minimum of 2 years’ experience as a Software Engineer, System Administrator, or DevOps Engineer * Minimum of 5 years' experience working as a Consultant, working to deliver and execute on professional services engagements * Currently holding current UK security clearance, or has previously held security clearance, or is will to undergo security clearance * Experience as a technical instructor or public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions * Excel at working directly with customers to gather, prioritise, plan and execute solutions to customer business requirements as it relates to our technologies * Understanding and passion for open-source technology and knowledge and proficient in at least one programming language * Hands-on experience with large distributed systems from an architecture and development perspective * Knowledge of information retrieval and/or analytics domain * The nature of the work that you will be doing will require a high percentage of work onsite with customers, and you should be expected to travel as a result of this requirement * Understanding of Linux, Java and databases BONUS POINTS: * Deep understanding of Elasticsearch and Lucene, including Elastic Certified Engineer certification * BS, MS or PhD in Computer Science or related engineering discipline * Strong knowledge of Java and Linux/Unix environment, software development, and/or experience with distributed systems * Experience and interest in delivering and/or developing product training * Experience contributing to an open-source project or documentation LI-PF1 ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. * Competitive pay based on the work you do here and not your previous salary * Health coverage for you and your family in many locations * Ability to craft your calendar with flexible locations and schedules for many roles * Generous number of vacation days each year * Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service * Up to 40 hours each year to use toward volunteer projects you love * Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.