Finance Systems Administrator - 9 month FTC

Modulr

Edinburgh, UK Full-time In office 4 days/week  * Are you curious and excited by experimentation?  * Do you want to keep learning and developing while gaining hands-on experience in embedded payments?  * Do you want to play a key role in delivering a world-class customer experience?  If so, we would love to hear from you!  Who We Are  Our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products. Find out more about us on our website and careers site.  What You’ll Do  * Respond to customer enquiries via web, email, phone, and other channels, ensuring timely and effective resolution.  * Investigate and diagnose issues using company and online resources, maintaining accurate communication and issue logs.  * Collaborate with your team to continuously improve the quality of service provided to customers.  * Take ownership of the customer experience, seeing complex issues through to resolution.  * Work flexibly between 8am and 6pm, Monday to Friday (35-hour week), with 24/7 out-of-hours support on a rota basis (1 week in 6).  * Contribute ideas and share knowledge to help improve processes and customer outcomes.  Who You Are What you’ll need:  * A curious mindset and proactive approach to problem-solving.  * Experience supporting customers via phone and email.  * Confidence in communicating with customers and tailoring your style to different audiences.  * High attention to detail and ownership of the customer experience.  Nice to haves:  * Experience providing 1st line technical support or troubleshooting technology products.  * Complaint handling experience.  * Academic background in finance, technology, or business, or European language skills/experience with overseas clients.  What We Offer You  * Share Options – Company Share Option Plan (CSOP).  * Bonus – Annual discretionary bonus based on company and individual performance.  * Flexible benefits – £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental, etc.  * Wellbeing app – Confidential, on-demand access to therapy, coaching, and more.  * Holidays – 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays; you choose the rest.  * Learning opportunities – Two-day onboarding (ModStart) and ongoing development support.  * Company-wide events – Participate in collaborative and engaging events.  * Bike to work / E-bike scheme  ModInclusion  At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in.

Modulr

Financial Crime Analyst Edinburgh, United Kingdom Full-time In office 4 days/week * Do you have a passion for financial crime prevention and protecting businesses from money laundering and sanctions risk? * Do you want to keep learning and developing whilst getting hands-on compliance experience within the embedded payments space? * Do you want to deepen your expertise in financial crime risk management in a dynamic, fast-paced fintech environment? If so, we would love to hear from you! Who We Are Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability – built to scale. Processing over 200mn transactions and £180bn annually, Modulr is trusted by more than 6,000 businesses to automate payment and reconciliation workflows – removing manual work, lowering costs and reducing errors. Modulr provides a single platform for automating how money moves into and out of a business - including payroll, supplier payments, spend management and payment collection. With over a decade of experience as a regulated payments provider, Modulr delivers the reliability needed to run mission-critical finance operations at scale. Find out more about us on our website and careers site. What You’ll Do * Screen names, entities, and transactions against sanctions, PEP, internal watchlist and adverse media lists. * Investigate alerts, validate matches, articulate rationale for decisions made, make risk-based decisions and escalate confirmed risks to Compliance/AML teams where required. * Maintain accurate documentation and audit trails for all reviews and decisions. * Take ownership of quality control by reviewing your own cases for accuracy and completeness, addressing errors proactively, and meeting internal QC benchmarks. * Collaborate with Transaction Monitoring, Complex Investigations, and CDD Onboarding teams to support risk assessments and process alignment. * Drive process improvements and automation to enhance efficiency and reduce false positives. Who You Are What you’ll need * A curious mindset and drive to explore how AI can make a real difference. * Strong understanding of financial crime risks and typologies, including Sanctions, AML/CTF, and adverse media. * Experience working as part of an investigations or screening team within financial services. * Familiarity with the regulatory landscape, including FCA, OFSI, OFAC and EU guidance. * ICA qualification (or equivalent) and intermediate Excel skills. Nice to haves * Experience using industry screening tools and platforms. * Exposure to process improvement or automation initiatives within compliance. * Knowledge of the embedded payments or broader fintech sector.   What We Offer You * Share Options – We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation. * Bonus – Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance. * Flexible benefits - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc. * Wellbeing app – confidential, on-demand access to therapy, coaching, counselling, management training or mindfulness sessions with accredited professionals, with company-funded hours and top-up options available. * Holidays - 33 days annual leave (including bank holidays) plus your birthday off. In the UK, Christmas Day, Boxing Day, and New Year’s Day are fixed holidays. You can choose the remaining days to suit your personal schedule. * Learning opportunities - Our two-day onboarding program, ModStart, helps equip you for success. Learning doesn’t stop there; we’ll continue to support your development through various channels. * Company-Wide Events - Participate in collaborative and engaging events with colleagues across the business. * Bike to work / E-bike scheme ModInclusion At Modulr, we’re committed to building a diverse, equitable and inclusive culture where everyone feels they belong and can bring their whole self to work. We welcome applications from candidates of all backgrounds as we believe it’s the right thing for our people, our business, and the community we operate in. By submitting your CV, you consent to us using your personal data to assess your application, contact you, or share your CV with relevant hiring managers. You can request removal of your data at any time by emailing peopleops@modulrfinance.com - though this will withdraw you from consideration for the role.

Prolific

SENIOR REVOPS MANAGER   Prolific Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.   The role Prolific for Research is a business unit dedicated entirely to serving our research customer base. We operate a hybrid go-to-market model spanning product-led growth, scaled customer success and a targeted direct sales motion and the person in this role needs to be comfortable across all of them.  This 12 month fixed term role is a senior individual contributor role embedded in the Prolific for Research leadership team, reporting directly to the VP Research. You'll be the sole RevOps practitioner for the business unit, which means you'll need to be as comfortable owning strategy as you are doing the work. You'll be expected to operate as a trusted senior partner to each of your stakeholders, proactively identify problems, and own solutions end-to-end.   What you’ll be doing in the role  Revenue Planning & Commercial Operations * Own revenue planning and target-setting in close partnership with Finance and FP&A * Lead quota modelling and compensation plan design, and manage the operational execution of comp plans * Maintain and continuously improve our forecasting model, accounting for the nuances of a consumption-based revenue model * Build and maintain pipeline models that serve both sales-led and PLG-driven motions CRM & Tech Stack Ownership * Own HubSpot as the primary CRM administrator for Prolific for Research, including all workflows, automations, and customisations required to support multiple GTM motions * Maintain a prioritised RevOps roadmap that enables sales, customer success, marketing, and data teams to operate effectively * Ensure the data warehouse and CRM are well-integrated so that customer journey signals are accessible to the teams that need them Data, Insights & Infrastructure * Work closely with our embedded data team to ensure data is accurate, accessible, and actionable * Develop and maintain customer categorisation frameworks and target account lists for the sales and partnerships teams * Produce data-led reporting and insights that support decision-making across the Prolific for Research leadership team Stakeholder Partnership * * Serve as a senior RevOps partner to the VP Research, Head of Sales & Partnerships, Head of Growth Marketing, and Scaled Customer Success Lead * Actively participate in the Prolific for Research leadership team as a contributor to business strategy and operational planning * Proactively identify operational problems and drive their resolution end-to-end   What you’ll bring to the role * Proven experience in Revenue Operations, Sales Operations, or Business Operations in a high-growth B2B technology company * Demonstrated experience supporting go-to-market models that include product-led growth alongside, or instead of, a traditional sales motion * Strong hands-on HubSpot administration skills, including workflow design, custom properties, and CRM architecture * Confidence working with data: you can collaborate with data teams, interpret or write SQL, and build models that stakeholders trust and use * Experience with revenue planning, quota setting, and compensation modelling * The ability to operate effectively as a sole practitioner: you're as comfortable executing as you are advising * The credibility and communication skills to hold your own as a senior partner to senior stakeholders, while also being the person who gets things done * A startup or scale-up mindset: you set high standards for yourself, take ownership without being asked, and stay composed when things are ambiguous Why Prolific is a great place to work We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity. Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.   Links to more information on Prolific Benefits  External Handbook  Website  Youtube    Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.