Deal Desk Specialist - (Contractor)

Kpler

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.   Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.   Serve as the advisor for APAC region for deal booking and commercial approvals, ensuring compliance with pricing policies, approval frameworks, and company guidelines. Review commercial contracts for accuracy and risk, provide timely support to Sales on deal configuration and CRM processes, and collaborate with Legal, Finance, and Product teams to resolve non-standard commercial requirements. Monitor deal pipelines and reporting to identify and remediate discrepancies, advise on complex strategic deals, and provide cross-regional deal desk support to ensure business continuity and efficient deal execution. 

VTEX

ABOUT THE ROLE We are seeking a Commercial Negotiation Specialist to oversee and streamline our commercial  review and management processes. This role will be responsible for ensuring that all commercial contracts are reviewed efficiently, risks are identified and escalated, and internal stakeholders are supported with clear guidance and tools. This role will report to the company’s Global Commercial  Strategy Leader, also located in Brazil, and serve as the primary point of contact for business-related commercial  matters globally. The ideal candidate has strong experience in pricing and deal desk, excellent attention to detail, and the ability to balance legal risk with business priorities.   In this role, you will: * Own and drive pricing strategy and deal structuring, ensuring alignment with company goals, margins, and market positioning. * Review and approve commercial proposals, validating pricing, discounts, and contract terms in line with internal policies. * Lead renewals and renegotiations, identifying opportunities to optimize revenue, improve contract terms, and increase customer lifetime value. * Act as a key partner to Sales, supporting complex deals with financial modeling, scenario building, and strategic guidance. * Manage the deal approval process end-to-end, including intake, validation, stakeholder alignment, and final sign-off. * Collaborate cross-functionally with Finance, Sales, Legal, and Operations to ensure deals are structured efficiently and executed smoothly. * Support the development and optimization of pricing guidelines, approval workflows, and internal tools. *For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday. WHO YOU ARE * Background in Business, Finance, Economics,, or a related field (ecommerce/ SaaS background is a plus). * With excellent communication, drafting and negotiation skills in English. * With advanced proficiency in English. Proficiency in Portuguese and Spanish is a plus.  * 3–5 years of experience in Deal Desk, Pricing, Revenue Operations, Sales Operations, or Commercial Finance, preferably in a tech or SaaS environment. * Available to work on site from Monday to Thursday in our offices in Rio de Janeiro or São Paulo. * Enjoy working collaboratively. * Able to think of secure and creative solutions for complex commercial  negotiations with clients. * Strong stakeholder management skills, with the ability to influence decisions across different levels of the organization. * Comfortable working independently in a fast-paced, high-growth environment. * Attentive to detail and have a sense of quality. * Average user with basic knowledge of Microsoft Word, Excel, PowerPoint, and Google Suite.  * Experience with CRM and CLM  systems (CLM) is a plus.  ----------------------------------------------------------------------------------------------------------------------------------   ABOUT VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com. At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together. BENEFITS* •  Health Plan  •  Dental Plan •  Life Insurance  •  Meal Allowance (Flash Card) •  Transportation Allowance  •  Totalpass  •  Extended maternity and paternity leave •  Paid time off, in compliance with local employment laws •  VTEX Language •  Free shipping on all VTEX customer stores in Brazil •  Reading incentive * Benefits will depend on the location.

Zscaler

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. ABOUT THE ROLE As a Renewals Specialist, you will be an integral part of Zscaler's global Sales and Go-to-Market team, focused on delighting customers, nurturing trusted partnerships, and driving a secure, cloud-enabled digital future. You will play a crucial role in cementing our position as a world leader in cloud security by managing a high volume of renewals and contributing to customer success. WHAT YOU’LL DO (ROLE EXPECTATIONS) * Execute High-Volume Renewals: Manage the timely renewal of contracts for customers in the commercial segment with $50K and lower ARR (annual recurring revenue), adapting to threshold changes based on evolving business needs. * Drive Customer & Partner Satisfaction: Ensure exceptional experiences and high satisfaction levels for both customers and partners throughout a high-volume renewal workstream ecosystem. * Collaborate Cross-Functionally: Partner directly with the Deal Desk, Pricing, Partners, Customer Success, Sales Operations, Account Executives, and end customers to secure on-time contract executions. * Champion AI-Driven Productivity: Adopt, master, and champion modern AI tools to efficiently manage tasks, optimize daily workflows, and maximize productivity to consistently meet and exceed targets within a variable compensation model. * Identify Growth Opportunities: Develop a strong foundational understanding of Zscaler products to successfully migrate legacy contracts to current SKUs and identify potential upsell opportunities to hand off to Account Executives. WHO YOU ARE (SUCCESS PROFILE) * You act like an owner: Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. * You are a problem-solver: You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. * You are customer-obsessed: You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. * You operate with urgency: You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team. * You are driven by innovation: You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way. WHAT WE’RE LOOKING FOR (MINIMUM QUALIFICATIONS) * AI Tool Integration: Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving capabilities. * Relevant Experience: A strong professional background working in high-volume renewals, sales, or account management environments. * Transactional Mastery: Proven ability to efficiently manage a large volume of concurrent transactions while consistently hitting performance and financial targets. * Cross-Functional Collaboration: Excellent relationship-building and communication skills, with experience aligning with stakeholders across deal desk, channel partners, and customer success teams. * Organizational Excellence: Exceptional organizational, prioritization, and time-management skills tailored to handling high-velocity workstreams. WHAT WILL MAKE YOU STAND OUT (PREFERRED QUALIFICATIONS) * Advanced, active use of AI within your role to drive deeper data insights, elevate personal productivity, and uplift the overall quality of work for yourself and your team. * Prior knowledge of Zscaler’s product portfolio, operational tools, and commercial contracting frameworks.   #LI-JK3 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.