
lemon.markets · Germany (Hybrid)
ABOUT LEMON.MARKETS 🍋 We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By empower...
We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By
empowering FinTechs, banks, and wealth managers to offer investment products, we help create financial well-being for their
customers.
lemon.markets is a Brokerage-as-a-Service platform: simple digital access to capital markets through a single API. Our API-first
infrastructure abstracts brokerage complexity with a well-documented API, a self-service customer operations portal, and a clear
regulatory framework, so partners can launch customer-centric, compliant products in weeks, not months.
As part of the dwpbank Group, we share a clear goal: we enable anyone to be an investor by making investing in capital markets
more accessible. By combining dwpbank’s long-standing expertise and stability with lemon.markets’ technology-first mindset and
speed, we are building a modern, modular securities services ecosystem. Together, we offer faster time-to-market, modular
services, and a modern customer experience that helps financial service providers stay competitive and respond more flexibly in a
changing market.
As our Market Operations Specialist, you will help ensure that our daily trading and post-trade operations run reliably,
transparently, and at scale. You will join the Investing Operations team, working closely with colleagues across investment
operations, corporate actions, and securities operations, and collaborate with Product, Engineering, Compliance, and external
partners where operational processes intersect. Your work will directly support smooth order handling, robust controls, regulatory
compliance, and a high-quality operational backbone for our partners and their end customers. Over the next 6 to 12 months, your
focus will be on executing and stabilising recurring market operations processes, improving exception handling, and helping bring
more structure and transparency to a growing operational setup. The role sits at the intersection of trading operations, process
discipline, and cross-functional problem-solving in a regulated environment. This creates the opportunity to improve reliability
and scalability while reducing manual effort, operational risk, and friction across counterparties and internal systems.
daily operations and consistent service quality for partners and end investors.
maintain operational accuracy, compliance, and transparency.
resolving issues quickly to reduce risk and avoid downstream disruption.
more scalable workflows and less manual operational effort.
environment and more reliable operational outcomes.
scale sustainably and respond effectively in a dynamic market environment.
environment with exposure to pre-trade, trading, and post-trade processes.
brokers, exchanges, market makers, or fintechs.
regulated trading environments.
drive clarity.
is most critical in dynamic situations.
better structure, tooling, and automation input.
lemon.markets.
rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration.
a key part of our culture. That being said, individual contributer lemoneers work 4 days or more in our Berlin office, spending
quality time together with the team at events, onsites/offsites or over team dinners.
career development framework with frequent feedback conversations as well as an annual learning budget.
market strolls at Maybachufer, and our monthly new-joiner breakfast. But also in the bigger things: celebrating the onboarding
of new partners, growing our teams, and owning a strong discussion culture.
contracts, plus 50% off on Beatvest - our partner for financial education and investing.
a time, and up to 60 days per year in total.
As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from
all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with
disabilities, marital status, religions and ideologies, and sexual orientations to apply.
If you feel this role could be a great match for you even if you don’t tick every box, we’d still love to hear from you, please
apply.
You have any questions? Feel free to contact us via talent@lemon.markets.com
ABOUT LEMON.MARKETS 🍋 We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By empowering FinTechs, banks, and wealth managers to offer investment products, we help create financial well-being for their customers. lemon.markets is a Brokerage-as-a-Service platform: simple digital access to capital markets through a single API. Our API-first infrastructure abstracts brokerage complexity with a well-documented API, a self-service customer operations portal, and a clear regulatory framework, so partners can launch customer-centric, compliant products in weeks, not months. As part of the dwpbank Group, we share a clear goal: we enable anyone to be an investor by making investing in capital markets more accessible. By combining dwpbank’s long-standing expertise and stability with lemon.markets’ technology-first mindset and speed, we are building a modern, modular securities services ecosystem. Together, we offer faster time-to-market, modular services, and a modern customer experience that helps financial service providers stay competitive and respond more flexibly in a changing market. YOUR MISSION As our Banking Operations Specialist, you’ll own the daily “money movement” engine end to end and help us build the function from the ground up. You’ll run payment cycles, reconcile bank activity every day, and ensure every bank transaction lands correctly in the ledger using clean double-entry logic. When something doesn’t match, you’ll bring calm structure: investigate quickly, document what you did and why, resolve the root cause, and put guardrails in place so the same issue is less likely to happen again. You’ll also partner closely with Product and Engineering to improve tooling and automation, so the operation becomes more reliable, easier to run, and progressively less manual. As the company grows, this role is designed to expand in scope. If we build a larger operations team over time, you’ll have the opportunity to step into leadership responsibilities, shaping processes, hiring/training new team members, and setting the operational standard for how banking ops runs at scale. IN THIS ROLE YOU WILL: * Execute daily payment runs: you prepare payments, perform checks/controls, and manage release/approval steps. * Keep payment routing correct end-to-end: you ensure the right rails/providers/bank accounts are used and flows are handled cleanly. * Resolve payment exceptions: you monitor statuses and work through rejects/returns/failed payments with clear tracking and follow-through. * Run daily bank reconciliations: you reconcile bank statements vs. internal systems and ledger postings; investigate breaks and drive root-cause fixes. * Ensure ledger-accurate double-entry postings: you perform/validate bank-related bookings (clearing accounts, cut-offs, balancing logic; accruals where relevant) and keep them traceable. * Improve processes and controls: you strengthen SOPs, checklists, evidence standards, and handovers to reduce risk and manual work. * Partner with Product/Engineering on tooling: you turn operational needs into improvements (reporting, reconciliation logic, payment tooling, alerting/monitoring). YOU’LL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE: * Relevant ops experience: you have 5+ years in Banking Ops, Payments Ops, Finance/Accounting Ops, Treasury Ops, or similar, ideally within a regulated environment. * Payments execution experience: you’ve run payment operations end-to-end, including exception handling (rejects/returns/failed payments). * Reconciliation and investigation skills: you are hands-on when it comes to daily reconciliations, structured break analysis, and thoughtful root-cause resolution. * Strong accounting and ledger foundation: you are confident with double-entry applied to bank flows, clearing accounts, balancing logic, and cut-offs. * High accuracy and audit-ready documentation: you’re detail-oriented, dependable, and consistent about evidence quality. * End-to-end flow understanding: you are able to explain and reason through payment flows from initiation to booking and reconciliation. * Ownership and collaboration mindset: you are reliable in daily critical processes, structured in execution, and comfortable translating operational needs to Product/Engineering while driving continuous improvement. * Nice to have — leadership/mentoring experience: you’ve mentored or coached Banking Ops colleagues (formal or informal), and you enjoy helping others raise the bar in day-to-day execution. HOW WE TAKE CARE OF YOU: * 🚀 Compensation package: We offer you a competitive salary, based on your experience and the value-add you bring to lemon.markets. * 💎 Make a real impact: Our start-up environment gives you the room to shape your career, explore areas outside your role, and build expertise through ownership. As we mature and are backed by dwpbank, we’re adding a layer of resources and expertise you are benefiting from. * 🕑 Flexible working hours: We trust people to choose when they work best and avoid a rigid 9 to 5 mindset. You decide on the rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration. * 🏢 Hybrid work setup: You can work from anywhere in Germany within a hybrid model. At the same time, in-person collaboration is a key part of our culture. That being said, individual contributer lemoneers work 4 days or more per month on-site in our Berlin office, spending quality time together with the team at events, onsites/offsites or over team dinners. * 📈 Grow with us: We take your personal development seriously! You’ll get regular mentorship and stretch opportunities, a clear career development framework with frequent feedback conversations as well as an annual learning budget. * 🌱 People & culture: You’ll feel our culture in the small things, like polaroids from our lemoneers’ first day, Friday food market strolls at Maybachufer, and our monthly new-joiner breakfast. But also in the bigger things: celebrating the onboarding of new partners, growing our teams, and owning a strong discussion culture. * 💛 Perks & benefits: We choose benefits that add actual value. We sponsor a Deutschlandticket for employees on unlimited contracts, plus 50% off on Beatvest - our partner for financial education and investing. * 🏝 Workation: Get out of here! At lemon.markets you can work remotely from anywhere in the EU for up to 10 consecutive days at a time, and up to 60 days per year in total. As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with disabilities, marital status, religions and ideologies, and sexual orientations to apply. If you feel this role could be a great match for you even if you don’t tick every box, we’d still love to hear from you, please apply. You have any questions? Feel free to contact us via talent@lemon.markets.com
ABOUT LEMON.MARKETS 🍋 We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By empowering FinTechs, banks, and wealth managers to offer investment products, we help create financial well-being for their customers. lemon.markets is a Brokerage-as-a-Service platform: simple digital access to capital markets through a single API. Our API-first infrastructure abstracts brokerage complexity with a well-documented API, a self-service customer operations portal, and a clear regulatory framework, so partners can launch customer-centric, compliant products in weeks, not months. As part of the dwpbank Group, we share a clear goal: making investing in capital markets more accessible. By combining dwpbank’s long-standing expertise and stability with lemon.markets’ technology-first mindset and speed, we are building a modern, modular securities services ecosystem. Together, we offer faster time-to-market, modular services, and a modern customer experience that helps financial service providers stay competitive and respond more flexibly in a changing market. Your Mission As lemon.markets continues to grow and expands the range of instruments on our platform, corporate actions will naturally become a bigger and more important part of our day-to-day operations. That’s why we’re hiring our first Corporate Actions Specialist: someone who takes full ownership of the end-to-end lifecycle, from announcement capture and validation through elections, entitlement calculation, to final settlement and reconciliation. You’ll work closely with Product and Engineering to shape how the process should run and to translate it into clear documentation and system requirements. Once live, you’ll ensure the daily execution is smooth, consistent, and customer-first, because these events sit at the heart of a reliable investing experience. Over time, you’ll help us automate as much as possible as volumes grow, while also raising corporate actions knowledge across the Investing Operations team. This role is a unique chance to build, run, and continuously optimise an entire function. In this role you will: * Own the end-to-end corporate actions lifecycle across our growing instrument universe, from announcement capture and validation through elections processing, entitlement calculation, and final settlement. * Partner with Product and Engineering to design and scale the operating model, turning real-world event flows into clear requirements, workflows, and screens that work in practice. * Coordinate seamlessly with external stakeholders (custodians, issuers, depositories, brokers, and other counterparties) to ensure events are processed accurately and on time. * Manage regulatory, tax, and market reporting obligations, meeting disclosure requirements, market deadlines, and internal control standards. * Drive continuous improvement and automation, standardising processes, reducing operational risk, and implementing system and tooling enhancements as volumes increase. * Build and share corporate actions knowledge internally, creating SOPs, event playbooks, operational handbooks, and policy documentation to upskill the broader team. You’ll be successful in this role if you: * Bring deep, hands-on experience in Corporate Actions Operations across fintechs, banks, custodians, brokers, or asset servicers, covering the full end-to-end lifecycle from event capture and validation through elections, taxation, reconciliation, and settlement. Exposure to broader investment/market operations is a strong plus. * Have practical familiarity with the German retail investing market, and understand how European regulatory requirements translate into day-to-day operational realities (e.g., tax reporting, disclosures, and market deadlines). * Are comfortable operating within custody structures and market infrastructure (including CSDs/depositories) and can build effective working relationships with custodians and other counterparties. * Thrive in complex exception management, confidently running investigations end-to-end (e.g., cash/securities breaks, tax discrepancies, rate validations) and driving issues through to clear, documented resolution. * Pair an eye for detail with a strong risk, controls, and auditability mindset, ensuring outcomes are accurate, timely, and scalable. * Have a track record of driving process improvements and automation, partnering closely with Product and Engineering to remove manual work and reduce operational risk. * Communicate fluently in English (C1); German is a plus but not required. How we take care of you: * 🚀 Compensation package: We offer you a competitive salary, based on your experience and the value-add you bring to lemon.markets. * 🕑 Flexible working hours: We trust people to choose when they work best and avoid a rigid 9 to 5 mindset. You decide on the rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration. * 🏢 Hybrid work setup: You can work from anywhere in Germany within a hybrid model. At the same time, in-person collaboration is a key part of our culture. That being said, individual contributer lemoneers work 4 days or more per month on-site in our Berlin office, spending quality time together with the team at events, onsites/offsites or over team dinners. * 📈 Grow with us: We take your personal development seriously! You’ll get regular mentorship and stretch opportunities, a clear career development framework with frequent feedback conversations as well as an annual learning budget. * 🌱 People & culture: You’ll feel our culture in the small things, like polaroids from our lemoneers’ first day, Friday food market strolls at Maybachufer, and our monthly new-joiner breakfast. But also in the bigger things: celebrating the onboarding of new partners, growing our teams, and owning a strong discussion culture. * 💛 Perks & benefits: We choose benefits that add actual value. We sponsor a Deutschlandticket for employees on unlimited contracts, plus 50% off on Beatvest - our partner for financial education and investing. * 🏝 Workation: Get out of here! At lemon.markets you can work remotely from anywhere in the EU for up to 10 consecutive days at a time, and up to 60 days per year in total. As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with disabilities, marital status, religions and ideologies, and sexual orientations to apply. If you feel this role could be a great match for you even if you don’t tick every box, we’d still love to hear from you, please apply. You have any questions? Feel free to contact us via talent@lemon.markets.com
ABOUT LEMON.MARKETS 🍋 We enable anyone to be an investor. Our mission is to grow investing opportunities for all European customers and businesses. By empowering FinTechs, banks, and wealth managers to offer investment products, we help create financial well-being for their customers. lemon.markets is a Brokerage-as-a-Service platform: simple digital access to capital markets through a single API. Our API-first infrastructure abstracts brokerage complexity with a well-documented API, a self-service customer operations portal, and a clear regulatory framework, so partners can launch customer-centric, compliant products in weeks, not months. As part of the dwpbank Group, we share a clear goal: making investing in capital markets more accessible. By combining dwpbank’s long-standing expertise and stability with lemon.markets’ technology-first mindset and speed, we are building a modern, modular securities services ecosystem. Together, we offer faster time-to-market, modular services, and a modern customer experience that helps financial service providers stay competitive and respond more flexibly in a changing market. Your Mission You will ensure lemon.markets delivers a fast, reliable, and compliant customer lifecycle so our partners can launch and scale investment products with confidence. Sitting in the 1st Line of Defense (1LoD), you’ll lead Customer Ops, KYC Ops, and AFC Ops and make sure day-to-day operations run smoothly while meeting regulatory expectations. You’ll report to our Head of Operations and work closely with Banking Ops and Securities Ops, plus key stakeholders in our Customer Lifecycle domain (Product & Engineering) and our 2nd Line of Defense (Compliance/Risk). Over the first months, your focus will be to bring a fresh, data-driven perspective, quickly diagnosing the biggest drivers of volume, risk, and customer pain. You’ll build a clear prioritization roadmap and execute it. Your main mission is to turn the department into a highly automated machine by redesigning workflows and automating as much as possible (while keeping compliance guardrails intact). In this role you will: * Develop and lead a team of FTEs and working students across Customer Ops, KYC Ops, and AFC Ops, setting clear expectations, coaching, and building a high-ownership culture. * Run and improve day-to-day performance across the lifecycle by steering SLAs, backlogs, cycle times, quality, and rework, ensuring customers and partners get predictable, reliable outcomes. * Establish an operating system for the area (daily/weekly reviews, capacity planning, queue/skill management) that makes priorities, bottlenecks, and decisions transparent. * Own and evolve KYC operations (onboarding, verification, document checks, remediation, periodic reviews where relevant) with strong QA standards, sampling, and root-cause work to reduce KYC aging and risk. * Own AFC case & alert operations including evidence collection, escalation logic, and audit trails to ensure defensible decisions and strong audit readiness. * Partner with Product, Engineering, and 2LoD to translate regulatory and operational needs into scalable workflows, permissions, logging, and controls and ensure every change is operationally ready (SOPs, training, rollout/support). * Lead automation initiatives across the whole Ops function by eliminating manual work through workflow automation, decision engines, etc. driving efficiency, consistency, and faster turnaround times while reducing operational risk. * Own vendor management and communication, ensuring external partners/tools meet our requirements for performance, scalability, and auditability. You’ll be successful in this role if you: * Bring multi-year operations experience in a regulated environment (FinTech/Banking) having hands-on expertise across Customer Service Ops, KYC Ops, and AFC Ops. Brokerage experience is a strong plus. * Have proven people leadership experience (coaching, performance management, hiring and capability building). * Show a strong track record in performance management (SLA steering, QA frameworks, backlog & capacity planning). * Are excellent at cross-functional stakeholder management with Product & Engineering (requirements, change management, rollouts) and have experience working with a 2nd Line of Defense. * Are hands-on and structured. You like turning ambiguity into operating cadence, clear priorities, and measurable outcomes. * Are fluent in English (C1+) and have some German Skills (B1-B2), and comfortable communicating with internal and external auditors. How we take care of you: * 🚀 Compensation package: We offer you a competitive salary, based on your experience and the value-add you bring to lemon.markets. * 🕑 Flexible working hours: We trust people to choose when they work best and avoid a rigid 9 to 5 mindset. You decide on the rhythm that helps you do your best work, with only shared core hours from 12:00 to 16:00 to support collaboration. * 🏢 Hybrid work setup: You can work from anywhere in Germany within a hybrid model. At the same time, in-person collaboration is a key part of our culture. That being said, leadership lemoneers work 7 days or more per month on-site in our Berlin office, spending quality time together with the team at events, onsites/offsites or over team dinners. * 📈 Grow with us: We take your personal development seriously! You’ll get regular mentorship and stretch opportunities, a clear career development framework with frequent feedback conversations as well as an annual learning budget. * 🌱 People & culture: You’ll feel our culture in the small things, like polaroids from our lemoneers’ first day, Friday food market strolls at Maybachufer, and our monthly new-joiner breakfast. But also in the bigger things: celebrating the onboarding of new partners, growing our teams, and owning a strong discussion culture. * 💛 Perks & benefits: We choose benefits that add actual value. We sponsor a Deutschlandticket for employees on unlimited contracts, plus 50% off on Beatvest - our partner for financial education and investing. * 🏝 Workation: Get out of here! At lemon.markets you can work remotely from anywhere in the EU for up to 10 consecutive days at a time, and up to 60 days per year in total. As an equal opportunity employer, lemon.markets is committed to building an inclusive workplace. The company welcomes people from all different backgrounds, including age, citizenship, ethnic and racial origins, gender identities, individuals with disabilities, marital status, religions and ideologies, and sexual orientations to apply. If you feel this role could be a great match for you even if you don’t tick every box, we’d still love to hear from you, please apply. You have any questions? Feel free to contact us via talent@lemon.markets.com