Shift Supervisor- Glasgow

Voi Technology

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 250 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now! We are now looking for a Shift Supervisor who will be responsible for leading our team of Fleet Specialists in Glasgow. YOUR MISSION AT VOI As a Shift-Lead, you manage a team of Fleet Specialists. You will divide your time between performing tasks in-field (80%) and managerial duties (hiring, training, performance follow-ups of the team)(20%). Your responsibilities will be: * Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands on mentality * Navigating Logistics – Aid in receiving, packing, and deploying new vehicles * Managing your team – Create shiftplans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team's activities, ensuring tasks are conducted efficiently and safely * Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles * Cultivating Talent – Interview, train, and nurture Fleet Specialists to ensure year-round operational success, aligned with performance targets * Synergistic Planning – Collaborate with managers to optimize work schedules, ensuring efficient shift planning and execution. WHAT YOU NEED TO EMBARK We are looking for a pragmatic and responsible team-player who can fulfill tasks, solve problems independently, and work as a part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs: * 2+ years of previous work experience * Experience managing a team of people * Mandatory requirement – Driving licence: You must hold a full UK driving licence for at least 12 months, with no more than 6 points and no major offences, to meet our e-van insurance requirements. Licence checks will be conducted during the recruitment process. As part of the role, you will be required to drive one of our company e-vans * General understanding of digital work tools (MS-office, G-Suite) JOB CONDITIONS * Working days: 5 out of 7 * Working hours: We are looking to hire one Shift Supervisor for the day shift and one for the night shift. Please indicate your preferred shift in your application. * Working days: Weekly rotation (Would be expected to work some weekends when needed) * Contract type: 6 Months Fixed term contract WHY VOI? * Join Europes #1 micromobility company and one of the fastest growing scaleups * Have a direct impact on our continued success and the development of the micromobility industry in the UK * Work with inspiring, motivated and fun colleagues towards a common goal * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution * At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates. Are you ready to become a Voiager?

Voi Technology

Your mission at Voi For the position of a Fleet Specialist, you'll have the possibility of working in two different areas, depending on workload and suitability. We have our mechanical team, where you will be responsible for the maintenance and repair of our vehicles. This means keeping our e-bikes in top shape and providing strong support to our team on the ground. We also have our in-field team, where you'll be utilising our vans to perform different tasks in the Glasgow area, making sure our operations run as efficiently as possible. Here are some exciting tasks awaiting you as a Fleet Specialist: * Ensuring the logistics of collecting and providing Voi e-bikes 🚲 * Searching for and collecting damaged e-bikes 🚲 * Battery replacement🔋 * Performing quick on-site repairs of the e-bikes 🔧 🚲 * Diagnosing and repairing broken vehicles 🔧 🚲 * Recycling and dismantling vehicles that cannot be repaired ♻️ * Assisting with the acceptance, packaging, and provision of new vehicles and batteries arriving at the warehouse🔍 * Supporting our on-site team as needed, whether it's identifying damaged vehicles, clearing parking spaces, or setting up fallen vehicles🤝 What you'll need to embark * Full UK Driving License with a maximum of 6 points for minor offences and no major offences, and meet the requirements for our e-Van insurance. The reason for this is that you may be required to drive one of our e-Vans occasionally * In-depth knowledge of your city, and you’re used to driving in your city * Responsible team player who can manage tasks alone and also work well in a group * Ability to motivate others and to share knowledge within the team * Pragmatic problem-solving mentality that executes tasks, finds solutions and works hard to reach the team targets and OKR’s * Ready to navigate your city in a van under any weather and traffic conditions * Can react calmly to stressful situations (poor parking, traffic…) * You have a physical condition that allows you to carry heavy loads * PLEASE NOTE: You may be required to go through a DBS Check for this role. Job conditions * Working shifts: 5 out of 7 (2-week shift pattern) * Working hours: flexibility to work shifts, including possible shifts during nights and weekends * Contract type: 4 months Fixed Term contract to commence with. Why Voi? Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to: * Join Europe's leading micromobility company * Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in Glasgow. * Collaborate with inspiring, motivated, and diverse colleagues who share a common goal * Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution Are you ready to embark on the Voiage with us?

Voi Technology

Your mission at Voi As a Shift Supervisor & Driver, you manage a team of Fleet Specialists. You will divide your time between performing tasks in-field - driving (90%) and managerial duties (hiring, training, performance follow-ups of the team)(10%). Your responsibilities will be: * Vehicle Utilization – You are out on the streets, collecting and deploying our scooters with a hands on mentality * Navigating Logistics – Aid in receiving, packing, and deploying new vehicles * Managing your team – Create shiftplans, cultivate team performance, and proactively enhance processes when unmet expectations are met. Supervise your team's activities, ensuring tasks are conducted efficiently and safely * Upholding Quality Standards – Collaborate with your team to identify and rectify damaged or misplaced vehicles, ensuring tidy parking spots and restoring fallen vehicles * Synergistic Planning – Collaborate with managers to optimize work schedules, ensuring efficient shift planning and execution. JOB CONDITIONS Working hours: 40 hrs per week, shift job, to include night shifts and weekends Contract type: fixed term (1 year) WHAT YOU NEED TO EMBARK We seek a Supervisor with a hands-on mentality who is not afraid to roll up the sleeves. Key qualifications include: * Driving Force – Possess a valid driver's license❗️(Class B for min. of 2 years) * Hands-On Leadership – Previous leadership experience * Fluent Communicator – Fluent in English, fostering clear communication. Basic knowledge of German is required❗️ * Ownership and Positivity – A proactive, positive attitude, and a strong sense of ownership. * Collaboration Catalyst – Skilled in promoting and nurturing team collaboration * Flexible Commitment – Willingness to work in a shift rotation, spanning Monday to Sunday. WHY VOI? Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow professionally and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to: * Join Europe's #1 micromobility company * Have a direct impact on our continued success and the development of the micromobility industry in our biggest market * Get a great work-life balance with a fair fixed salary and 30 days of paid vacation. Alternative job titles: Shift Supervisor, Drivers Supervisor, Route Supervisor, Fleet Supervisor, Drivers Leader, Drivers Coordinator. --------------------------------------------------------------- Deine Mission bei Voi Als Shift Supervisor und Fahrer leitest du ein Team von Fleet Specialists. Du wirst deine Zeit zwischen der Durchführung von Fahraufgaben (90%) und administrativen Aufgaben (Einstellung, Schulung, Leistungsüberprüfung des Teams) (10%) aufteilen. Deine Aufgaben umfassen: * Fahrzeugnutzung – Du bist auf den Straßen unterwegs, sammelst und verteilst unsere Scooter mit einer praktischen Herangehensweise. * Logistiknavigation – Unterstützung beim Empfang, Verpacken und Verteilen neuer Fahrzeuge. * Teamführung – Erstelle Schichtpläne, fördere die Teamleistung und verbessere proaktiv Prozesse, wenn unerfüllte Erwartungen erfüllt werden. Überwache die Aktivitäten deines Teams, um sicherzustellen, dass Aufgaben effizient und sicher ausgeführt werden. * Wahrung der Qualitätsstandards – Arbeite mit deinem Team zusammen, um beschädigte oder falsch platzierte Fahrzeuge zu identifizieren und zu beheben, sorge für ordentliche Parkplätze und stelle umgefallene Fahrzeuge wieder auf. * Synergistische Planung – Arbeite mit den Managern zusammen, um Arbeitspläne zu optimieren und eine effiziente Schichtplanung und Ausführung zu gewährleisten ARBEITSBEDINGUNGEN Arbeitszeiten: Vollzeit, Schichtarbeit, Inklusive Nachtschichten und Wochenende Vertragstyp: befristet (1 Jahr) WAS DU FÜR DEINEN VOIAGE BENÖTIGST Wir suchen einen Supervisor mit einer praktischen Herangehensweise, der nicht davor zurückschreckt, die Ärmel hochzukrempeln. Zu den wichtigsten Qualifikationen gehören: * Treiber – Besitz eines gültigen Führerscheins❗️(Klasse B seit mind. 2 Jahren) * Pragmatische Führung – Erfahrung in der Führung von Teams * Fließende Kommunikation – Fließend in Englisch mit klarer Kommunikation. Grundkenntnisse in Deutsch sind erforderlich❗️ * Eigenverantwortung und Positivität – Eine proaktive, positive Haltung und ein starkes Verantwortungsbewusstsein. * Kollaborationsförderer – Fähigkeit, Teamarbeit zu fördern und zu unterstützen. * Flexible Einsatzbereitschaft – Bereitschaft, im Schichtbetrieb zu arbeiten, von Montag bis Sonntag. WARUM VOI? Arbeiten bei Voi ist mehr als nur ein Job; Unser "People Promise" umfasst eine persönliche Voiage, bei der du dich beruflich weiterentwickeln und Teil eines Teams und einer Kultur werden wirst, die etwas Bedeutendes für die Gesellschaft aufbaut. Zusätzlich hast du die Möglichkeit: Dem führenden Unternehmen der Mikromobilität in Europa beizutreten. Direkt Einfluss auf unseren fortgesetzten Erfolg und die Entwicklung der Mikromobilitätsbranche in unserem größten Markt zu nehmen. Ein ausgezeichnetes Gleichgewicht zwischen Arbeit und Privatleben zu genießen, mit einem fairen Festgehalt und 30 Tagen bezahltem Urlaub. Alternative Jobbezeichungen: Schichtleiter, Fahrerbetreuer, Routenleiter, Flottenleiter, Fahrerführer, Fahrerkoordinator