Account Development Specialist, End-User

VEGA Americas

POSITION SUMMARY The Business Development Specialist is responsible for growing VEGA’s business in an assigned product, business segment, and/or geographic territory.  They will identify opportunities, develop and implement strategies, and provide leadership to our sales organization to grow sales of the assigned business area. They will work in concert with sales management and product management to achieve alignment and leverage resources when necessary.  This position will be based in Houston or the state of Texas and will require up to 40% overnight travel.   ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. * Identify, prospect, and establish relationships with strategic customers/partners to meet corporate objectives and increase market share and profitability of VEGA products and services within assigned market(s). Make effective presentations at all levels in client organizations.  Specific targets may include but are not limited to Corporate offices, Original Equipment Manufacturers, Integrators, Engineering Firms, and end-user accounts. * Identify and communicate areas for VEGA to best align with client needs and strategic direction to capture future growth opportunities. * Team with marketing to develop value messaging, plans, and programs for assigned market(s) consistent with market demands and long-term profitability. Collaborate with marketing to assist with sales tools, event planning, trade shows, promotional items, etc. as needed. * Analyze competitor strategies and recommend product positioning and pricing strategies to counter competitive forces and products. * Manage strategic and large dollar volume sales projects for assigned market(s) as needed. * Identify, communicate and work through customer problems, issues and opportunities. Make business decisions that mutually benefit both VEGA and our corporate clients. * If product-focused, gather strategic data on VEGA and competitive product performance/gaps and provide feedback to Product Management for future product development. * If regionally-focused, collaborate with local sales management to optimize resource deployment and avoid confusion by customers. * Use TopVis to effectively plan/document activity and engage sales team when needed at the local level. * Track annual spend of assigned market(s) for analysis and reporting to management. * Depending on assigned market(s), this position will require regular travel (up to 50%) and frequent virtual meetings. RIG MVA ACTIVITY – RIG Goal 85-95% Run, 5-15% Improve/Grow * Perform functions of position * Identify waste, issues, and ideas for improvements * Share “What Went Well?” and “What Needs Improvement?” in RIG Huddle(s) * Work on assigned Improve/Grow projects QUALITY RESPONSIBILITIES * Focus on customer satisfaction through continuous improvement * Understand, implement and maintain the Quality Policy of VEGA Americas. * Identify and implement corrections to problems and opportunities for improvement, both individually and through teams. * Follow procedures and work instructions in compliance with ISO 9001:20 * As applicable, assure that the product meets drawings and customer requirements. Identify and prevent further processing of non-conforming parts or processes. EDUCATION and/or EXPERIENCE * Bachelor’s Degree * AND two to four years’ experience selling VEGA products into the heavy process industries. * OR equivalent combination of education and experience. COMPUTER SKILLS * Proficient in the following computer software programs: TopVis * Microsoft Office Products COMPANY PROVIDED EQUIPMENT Employee is provided Company-owned communications equipment and is responsible for its security. Employee is expected to use care to avoid losing or breaking equipment. If provided an iPad or iPhone Employee is required to have the equipment available during non-work hours and respond promptly to business related phone or e-mail messages.

Phoenix Contact

Job Summary This is a hands-on, activity-driven role ideal for someone who is eager to learn, contribute, and grow within a dynamic team responsible for driving sales of all Phoenix Contact products by combining engineering knowledge with strong interpersonal and business skills. The Sales Engineer (OEM) plays a key role in identifying growth opportunities, building relationships with potential and existing developing customers, and supporting the sales pipeline through consistent outreach and follow-up. This role involves identifying customer needs, recommending suitable products or solutions, and providing technical support throughout the sales process. The Sales Engineer (OEM) works closely with our Channel and Field Application Engineering teams to ensure customer satisfaction and achieve sales targets. This role focuses on deepening relationships within assigned accounts, driving growth opportunities, and expanding business engagement to maximize long-term value. This position is an individual contributor role and does not include formal people management responsibilities.  The territory for this role is the eastern part of Houston to Beaumont to SW Louisiana. Also includes up to Lufkin area in East Texas. Responsibilities * Meet or exceed territory sales quotas as established by the RSM and/or Vice President—Field Sales. * Be proficient in BASE selling skills and implement to build strong customer relationships. * Generate new opportunities within assigned accounts through ongoing communication, relationship development, and collaboration with key stakeholders. * Support the preparation of proposals, presentations, and sales materials. * Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity. * Collaborate with the entire Phoenix Contact team to align efforts, effectively communicate both verbally and written. * Track and report on business development activities and performance metrics. * Differentiate Phoenix Contact from other component vendors by building “partner” relationships with customers. * Focus on the customer by averaging a minimum of 16 to 20 sales calls per week. * Be proficient in and drive the use of all sales tools provided to support local markets. * Work closely with Harrisburg Product teams to aid in the development of field presentations and application notes. * Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight. * Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department. * Demonstrate technical competence on all products/solutions within the area of focus. * Provide forecasts and reports to RSM as required. * Independently and/or in conjunction with regional management, develop and implement effective Mutual Action Plans with assigned customer locations. * Deliver presentations and hands-on demonstrations of Phoenix Contact products, applications, and technology for the purpose of product sales. * Develop and maintain a working knowledge on all Phoenix Contact products/solutions. * Qualify and follow up on all opportunities within the assigned account portfolio. * Follow up on all quotations within the assigned account portfolio. * Other duties as assigned. Qualifications * Four-year degree. * Technical discipline preferred and/or equivalent industry experience, with an emphasis on end-user experience. * 1 to 3 years minimum sales experience in the industrial automation & controls or end-user marketplace. * A strong engineering background or technical degree is essential, providing the foundation for understanding complex products and solutions. * Experience working with distribution preferred. * Comfortable conducting regular outreach and check-ins with assigned accounts to maintain engagement and uncover new opportunities. * Self-motivated with the ability to learn and adapt quickly. Essential Job Functions * Must be able to travel via airplane. * Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time. * Must be able to lift a minimum of 50 lbs. * Must be able to travel overnight 20-30%+ or as dictated by assigned territory. * Comply with company dress code guidelines. * Punctuality is required. * Regular and on-time attendance. Perks & Benefits Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more! #LI-DZ1 Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com.   ---------------------------------------------------------------------------------------------------------------------------------- Notice to Staffing Agencies, Placement Services, and Professional Recruiters: Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.

Truecaller

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: * We are trusted by over 450 million active users every month across 190+ countries * We identify over 15 billion calls daily, helping users avoid spam and scams * We are powered by a team of 450+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. As a Senior IT-Operations Specialist, you will balance a mix of both technical support and system administration, ensuring the smooth operation of both end-user devices and network infrastructure. You will be responsible for troubleshooting hardware, software, and network issues across a multi-operating system environment, including Microsoft Windows, macOS, and Linux (a small minority). Additionally, you will play a key role in onboarding new employees, provisioning system accounts, maintaining IT inventory, and managing vendor relationships, all while ensuring compliance with ISO standards. What you’ll do:  * End-User Support – provide IT support for employees..  * New Employee Onboarding – set up and configure laptops, user accounts, and system access for new hires, ensuring a smooth onboarding experience. * Network & System Administration – configure and troubleshoot routers, switches, firewalls, and wireless access points. * User Account & Access Management – provision and deactivate system accounts, email accounts, and application access, ensuring ISO compliance * Hardware & Software Inventory Management – maintain an up-to-date inventory of IT assets, including laptops, peripherals, and software licenses * Software & License Management – purchase, renew, and track software licenses and IT assets to ensure compliance and availability * Vendor & Procurement Management – coordinate with vendors for hardware/software purchases, IT services, and contract renewals * System Security & Compliance – ensure IT operations align with ISO certification requirements, access control policies, security best practices, and IT governance * Documentation & Process Improvement – maintain IT documentation, update asset records, and contribute to process enhancements to meet compliance and audit requirements What you bring in:  * Strong Communication & Customer Service Skills – ability to explain technical concepts to non-technical users and provide excellent support * IT Support & Troubleshooting Expertise – proven ability to provide IT support in a multi-OS environment (Windows, macOS, Linux) with a strong understanding of hardware, software, and peripheral troubleshooting * Systems Administration Knowledge – hands-on experience managing user accounts, system access, and authentication protocols (Active Directory, Microsoft 365, Google Workspace, or similar) * Networking Knowledge & Administration – understanding of network fundamentals, including LAN management, VLAN configuration, switch setup, and WiFi network troubleshooting * Network Monitoring & Troubleshooting – ability to monitor network performance, diagnose LAN issues, and resolve connectivity problems It would be great if you also have: * Basic knowledge of GCP - be able to conduct access reviews, provisioning of access and similar administrative tasks.  * Firewall & Security Awareness – familiarity with pfSense or similar firewall solutions for managing network security and traffic rules * Virtualization & Infrastructure – understanding of virtual machines (VMs) and experience with Xen or similar virtualization platform What we offer:  We support growth through learning resources, leadership programs, mentoring, and real hands-on work. People can move between teams and projects to build new skills and keep things interesting. We offer clear internal mobility and a transparent path for progression, with leaders who stay involved and provide guidance throughout the year. In addition, you will benefit from: * A comprehensive compensation package:  Learning and development allowance, voluntary provident fund (VPF) and/or national pension scheme (NPS) tax saving option provided, creche allowance * Modern tools to do your best work: Choose your preferred computer and phone within our budget, so you can work comfortably and efficiently. * A people-focused office culture: We value in-person collaboration and follow an office-first model, with some flexibility. Our offices offer a vibrant environment with opportunities to learn, connect, and recharge, from breakfast, lunch and quiet spaces to team activities such as movie nights, tech meetups, and cultural events. There's something for everyone. * Truecaller’s “Lab Days” offer a space for imagination: 5 days each quarter, where everyone steps away from their normal tasks to explore new, bold ideas and build things they’ve always wanted to. It’s a space where curiosity leads the way, and prototypes take shape. Some concepts even make it into production, and a few have grown into real features used by millions today. Lab Days allow you to be creative, learn fast, and help shape Truecaller's future. Come as you are: Truecaller is committed to building a diverse and inclusive team. We believe that a wide range of backgrounds, perspectives, and experiences strengthens our products and our culture. No matter where you're from, what language you speak, or how you identify,  we value what makes you unique and would love to get to know you.  Sounds like a great opportunity? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. We only accept applications in English.