Senior Microsoft Operations Specialist

Blackwave

DEINE AUFGABEN The What: Du bist der technische Anker für die Kern-IT-Systeme von Blackwave. Dies ist eine wirkungsstarke, hands-on Engineering-Rolle – du verwaltest nicht nur Dienstleister, sondern gestaltest, implementierst und sicherst aktiv unsere Multi-Site-Infrastruktur. The Why: Um COPV-Versagen in der Raumfahrt zu beenden.Bei Blackwave entwickeln wir fortschrittliche Druckbehältertechnologie, die neue Maßstäbe in Leistung, Zuverlässigkeit und Kosteneffizienz für die Raumfahrt setzt. Um diese Mission zu erfüllen, sind unsere Teams auf eine stabile, sichere und leistungsstarke digitale Infrastruktur angewiesen. Engineering, Fertigung und Betrieb müssen schnell agieren können, ohne durch unzuverlässige Systeme ausgebremst zu werden. Da wir unsere Aktivitäten auf mehrere Standorte in Deutschland ausweiten und in die USA expandieren, muss unsere Infrastruktur von einem lokalen Setup zu einer resilienten, enterprise-tauglichen globalen Architektur übergehen. Als Senior IT Systems & Operations Engineer wirst du das digitale Rückgrat entwerfen, absichern und aufbauen, das unser Wachstum ermöglicht. HÖCHSTLEISTUNG – Konsequente Umsetzung. Präzision mit Tempo. * Als Subject-Matter-Expert für unser Microsoft-365-Ökosystem agieren und dabei tiefe Integration, optimale Performance und strikte Sicherheitskontrollen sicherstellen * Unser modernes Endpoint-Management verantworten und weiterentwickeln – mit Microsoft Intune und Windows Autopilot, um Zero-Touch-Deployments an allen globalen Standorten zu realisieren * Robuste lokale Netzwerke (Switching, Routing, Firewalls) pflegen und skalieren, um den hohen Datenbedarf in Engineering und Fertigung zu unterstützen ZUSAMMENHALT – Ein Team. Starkes Vertrauen. Widersprechen – dann mitziehen. * Mitarbeiterinnen und Mitarbeiter aus Engineering, Fertigung und Betrieb unterstützen und ihre technischen Anforderungen in skalierbare IT-Lösungen übersetzen * Die sichere Netzwerk- und Identitätsinfrastruktur konzipieren, die notwendig ist, um unsere europäischen Standorte nahtlos mit unserer bevorstehenden US-Expansion zu verbinden – unter strikter Absicherung sensibler Raumfahrtdaten OFFENHEIT – Wir sagen die unbequemen Dinge, weil sie uns wichtig sind. Wahrheit treibt Wachstum. * Architektonische Engpässe, Sicherheitslücken und Legacy-Ineffizienzen proaktiv identifizieren * Moderne Migrationspfade weg von Legacy-Setups hin zu automatisierter, Cloud-first-Infrastruktur entwickeln und umsetzen VERSPIELTHEIT – Mit Sinn spielen. Dinge ausprobieren. Schnell lernen. * Moderne Automatisierungspraktiken einführen (Infrastructure as Code, Scripting, automatisiertes Provisioning), um manuellen IT-Aufwand zu eliminieren VERANTWORTUNG – Übernimm Verantwortung für deine Wirkung. Führe dich selbst. Halte den Standard hoch. * Unsere Infrastruktur gegen fortgeschrittene Bedrohungen absichern und den IT-Betrieb an NIS2-Compliance, deutschen VS-NfD-Anforderungen sowie US-amerikanischen behördlichen und verteidigungsrelevanten Exportkontrollstandards ausrichten * Tenant-Architekturen entwerfen und pflegen, die strenge Datensouveränität, kryptografisches Code-Signing und Supply-Chain-Sicherheits-Frameworks erfüllen, wie sie von Raumfahrtpartnern in der EU und den USA gefordert werden * Sicheres Identity- und Access-Management (IAM) betreiben und strikte Berechtigungskontrollen über alle Cloud- und On-Prem-Assets hinweg sicherstellen DEIN PROFIL Du bist eine erfahrene, technisch versierte IT-Fachkraft, die es liebt, sichere und skalierbare Umgebungen aufzubauen. Du konfigurierst, konzipierst und löst komplexe Systemprobleme lieber, als in reinen Management-Meetings zu sitzen. Hard Skills & Erfahrung – Must-Haves * Nachgewiesene Erfolgsbilanz: Mindestens 5 Jahre praktische Erfahrung in IT-Systems-Engineering oder Infrastructure Operations, idealerweise in einem schnelllebigen Tech-, Engineering- oder Fertigungsumfeld * M365- & Intune-Expertise: Tiefgehende, nachgewiesene Erfahrung in der Konzeption und Verwaltung von Microsoft-365-Tenants, Entra ID, Microsoft Intune und Autopilot-Deployment-Pipelines * Netzwerk- & Multi-Site-Infrastruktur: Fundiertes Verständnis von fortgeschrittenen Netzwerktechnologien (VLANs, VPNs, Routing, Firewalls) sowie Erfahrung in der IT-Betreuung mehrerer miteinander verbundener physischer Standorte * Sicherheits- & Compliance-Mindset: Solides Grundlagenwissen in IT-Sicherheits-Best-Practices. Erfahrung mit ITAR/EAR, VS-NfD, NIST SP 800-171, CMMC, BSI IT-Grundschutz oder ISO 27001 ist sehr wertvoll * Sprachen: Fließendes Englisch (Unternehmenssprache); Deutsch ist ein klares Plus für die lokale Zusammenarbeit mit Dienstleistern und die Standortbetreuung Soft Skills & Mindset * Das große Ganze im Blick: Fähigkeit, akute technische Probleme zu lösen und gleichzeitig Systeme zu entwerfen, die für internationales Wachstum skalieren * Hands-on-Umsetzungsstärke: Starker Wunsch, nah an der Technologie zu bleiben und Lösungen selbst zu bauen Nice to Have * Erfahrung beim Aufbau souveräner Cloud-Umgebungen (z. B. Azure Germany, AWS GovCloud/Sovereign Cloud oder GCC High) mit strikten Datenhaltungsanforderungen und Zugriffsbeschränkungen für „US Persons" / „EU only" * Scripting-/Automatisierungskenntnisse (PowerShell, Bash oder Python) zur Automatisierung routinemäßiger operativer Aufgaben WAS WIR BIETEN * Eigenverantwortung & Gestaltungsspielraum: Du trägst aktiv zur Weiterentwicklung unserer Fertigungstechnologien bei. * Flexible Arbeitszeiten & mobiles Arbeiten: Vereinbarkeit von Beruf und Privatleben ist bei uns kein leeres Versprechen. * Startup-Spirit trifft Aerospace: Flache Hierarchien, kurze Entscheidungswege und Raum für Innovation. * Individuelle Benefits: Wähle zwischen Deutschlandticket, Egym-Wellpass oder einer steuerfreien Sachzuwendung mit der Give Card. * Täglich frisches Essen: Gemeinsame Mittagspause mit gesunden, abwechslungsreichen Gerichten. * Alpenblick inklusive: Unsere Dachterrasse lädt zum Entspannen nach der Arbeit ein. * Weiterentwicklung garantiert: Durch spannende Projekte und Austausch mit Expert:innen wächst du fachlich wie persönlich. * Teamkultur wird bei uns gelebt: Ob Tech-Talk, Teamevent oder After-Work – wir feiern gemeinsam Erfolge.

Truecaller

Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: * We are trusted by over 450 million active users every month across 190+ countries * We identify over 15 billion calls daily, helping users avoid spam and scams * We are powered by a team of 450+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. As a Senior IT-Operations Specialist, you will balance a mix of both technical support and system administration, ensuring the smooth operation of both end-user devices and network infrastructure. You will be responsible for troubleshooting hardware, software, and network issues across a multi-operating system environment, including Microsoft Windows, macOS, and Linux (a small minority). Additionally, you will play a key role in onboarding new employees, provisioning system accounts, maintaining IT inventory, and managing vendor relationships, all while ensuring compliance with ISO standards. What you’ll do:  * End-User Support – provide IT support for employees..  * New Employee Onboarding – set up and configure laptops, user accounts, and system access for new hires, ensuring a smooth onboarding experience. * Network & System Administration – configure and troubleshoot routers, switches, firewalls, and wireless access points. * User Account & Access Management – provision and deactivate system accounts, email accounts, and application access, ensuring ISO compliance * Hardware & Software Inventory Management – maintain an up-to-date inventory of IT assets, including laptops, peripherals, and software licenses * Software & License Management – purchase, renew, and track software licenses and IT assets to ensure compliance and availability * Vendor & Procurement Management – coordinate with vendors for hardware/software purchases, IT services, and contract renewals * System Security & Compliance – ensure IT operations align with ISO certification requirements, access control policies, security best practices, and IT governance * Documentation & Process Improvement – maintain IT documentation, update asset records, and contribute to process enhancements to meet compliance and audit requirements What you bring in:  * Strong Communication & Customer Service Skills – ability to explain technical concepts to non-technical users and provide excellent support * IT Support & Troubleshooting Expertise – proven ability to provide IT support in a multi-OS environment (Windows, macOS, Linux) with a strong understanding of hardware, software, and peripheral troubleshooting * Systems Administration Knowledge – hands-on experience managing user accounts, system access, and authentication protocols (Active Directory, Microsoft 365, Google Workspace, or similar) * Networking Knowledge & Administration – understanding of network fundamentals, including LAN management, VLAN configuration, switch setup, and WiFi network troubleshooting * Network Monitoring & Troubleshooting – ability to monitor network performance, diagnose LAN issues, and resolve connectivity problems It would be great if you also have: * Basic knowledge of GCP - be able to conduct access reviews, provisioning of access and similar administrative tasks.  * Firewall & Security Awareness – familiarity with pfSense or similar firewall solutions for managing network security and traffic rules * Virtualization & Infrastructure – understanding of virtual machines (VMs) and experience with Xen or similar virtualization platform What we offer:  We support growth through learning resources, leadership programs, mentoring, and real hands-on work. People can move between teams and projects to build new skills and keep things interesting. We offer clear internal mobility and a transparent path for progression, with leaders who stay involved and provide guidance throughout the year. In addition, you will benefit from: * A comprehensive compensation package:  Learning and development allowance, voluntary provident fund (VPF) and/or national pension scheme (NPS) tax saving option provided, creche allowance * Modern tools to do your best work: Choose your preferred computer and phone within our budget, so you can work comfortably and efficiently. * A people-focused office culture: We value in-person collaboration and follow an office-first model, with some flexibility. Our offices offer a vibrant environment with opportunities to learn, connect, and recharge, from breakfast, lunch and quiet spaces to team activities such as movie nights, tech meetups, and cultural events. There's something for everyone. * Truecaller’s “Lab Days” offer a space for imagination: 5 days each quarter, where everyone steps away from their normal tasks to explore new, bold ideas and build things they’ve always wanted to. It’s a space where curiosity leads the way, and prototypes take shape. Some concepts even make it into production, and a few have grown into real features used by millions today. Lab Days allow you to be creative, learn fast, and help shape Truecaller's future. Come as you are: Truecaller is committed to building a diverse and inclusive team. We believe that a wide range of backgrounds, perspectives, and experiences strengthens our products and our culture. No matter where you're from, what language you speak, or how you identify,  we value what makes you unique and would love to get to know you.  Sounds like a great opportunity? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. We only accept applications in English.

Kiron Open Higher Education

ABOUT THE PROGRAM: Kiron is delivering Skill IT Up, a free six-month blended online upskilling program targeting the role of IT Operations & AI Support Specialist. The program is part of the federal IQ - Integration durch Qualifizierung initiative, funded by ESF+ and BMAS, and is designed for people with a migration or refugee background seeking to build sustainable careers in Germany's IT sector. The program combines technical IT training, AI literacy, German workplace language development, and career coaching. Learners work primarily through self-paced content on platforms including DataCamp and Coursera for Impact, with live tutoring sessions providing structured academic support and applied guidance. The first cohort launches in mid-July 2026, with subsequent cohorts running through December 2028. ABOUT THE ROLE We are seeking two experienced freelancers to support us as IT Operations & AI Support Tutors. You will facilitate weekly live group tutoring sessions for Skill IT Up learners, primarily from August 2026 onwards. Two tutors will work in parallel, each supporting one of two learner groups drawn from the same cohort (approximately 20-25 learners per group). This parallel structure ensures manageable group sizes and continuity of support. Sessions follow an open-ended drop-in Q&A format, responding to learners' questions and challenges as they arise from the curriculum. Tutors will also occasionally design short micro-project assignments to deepen applied learning, discussed collectively in the following session. Most assignment design work is expected to take place in the first months of the contract, so that a shared roadmap is in place from the outset. YOUR TASKS You will: * Facilitate weekly live online group tutoring sessions via Zoom (approximately 1 hour per session) in an open-ended drop-in Q&A format * Support learners with core topics in IT operations and support, including IT fundamentals, cloud operations (Microsoft Azure), security and compliance, AI-assisted IT workflows, and IT support tools and ticketing systems * Occasionally design and introduce short micro-project assignments discussed in the following tutoring session; most assignment design should be completed in the early weeks of the contract * Align session content with the program curriculum and the self-paced learning resources learners are using (DataCamp, Coursera for Impact) * Coordinate closely with the Senior Program Manager and the Learning Designers to ensure alignment with curriculum goals and learner progress * Provide brief asynchronous support between sessions * Contribute structured feedback on learner progress and program quality YOUR PROFILE * Demonstrable professional experience in IT operations, IT support, sysadmin, cloud operations, cybersecurity or a closely related technical field * Sound, up-to-date knowledge of IT tools, platforms, and workflows relevant to the target role, including common helpdesk and ticketing environments, cloud operations (ideally Microsoft Azure / AZ-900) and relevant security, compliance, and identity aspects (ideally across Microsoft Azure and Microsoft 365 / SC-900), AI-assisted IT support * Familiarity with the German IT job market and workplace context * Experience in training, teaching, mentoring, or facilitation * Good communication skills in both English and German (C1 level or above in each) * Ability to explain complex technical topics clearly and accessibly to learners at an intermediate level Nice-to-have * Prior teaching, mentoring, or tutoring experience, particularly in a technical domain * Relevant certifications such as CompTIA A+, Microsoft AZ-900 / SC-900, or similar * Experience working with or for people with a migration or refugee background * Comfort working with diverse, international learner communities and intercultural sensitivity * Familiarity with blended or digital learning environments * Knowledge of AI tools used in IT operations or support contexts OUR OFFER * Weekly commitment: approximately 1.5-2 hours (1 hour live session + 30 minutes async support), with additional time in the first weeks for onboarding and assignment design * Contract start: 1 August 2026 * Hourly rate: 28 - 35€/hour gross * Fully remote - sessions delivered via Zoom * Opportunity to contribute to a meaningful, ESF+-funded programme supporting migrants and refugees into Germany's IT sector * Possibility of continuing involvement in future Skill IT Up cohorts (running through December 2028)