Key Account Manager (Chinese speaking)

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.  WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com [wppmedia.com]. 2394 - Account Manager, Client Services - UK Role Summary and Impact WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit http://wpp.com/wpp.com [http://wpp.com/]. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit http://wppmedia.com/wppmedia.com [http://wppmedia.com/] Google via Media Futures Group - A little about us: Media Futures Group (MFG) is a bespoke media team for Google. We are made up of best in class digital, offline, and integrated media experts who work together to enhance media’s contribution to Google’s business. We are a united, diverse team driven by a spirit of curiosity. Committed to pioneering solutions that surpass industry standards, we aim to drive excellence, support a fulfilled team, and exceed expectations while fostering growth and positive impact. About the Client Services team The Client Services team is responsible for creating the conditions by which our clients love our work. We do this by building trust and exerting influence through deeper, more strategic relationships with our clients, and by driving, leading and owning the campaign delivery process. We also foster a culture of support and encouragement internally. Position Summary: Account Managers are responsible for executing the campaign delivery process and providing daily support to the wider account team. They are expected to develop working relationships with their clients and become the lead contact for some campaigns. They may start to develop their line management skills by directly line managing up to one team member. Essential Functions/Responsibilities: * Point of contact for clients ensuring client satisfaction is maintained throughout the campaign life cycle and beyond * Develops and maintains a working-level understanding of assigned client’s industries, their products/services, and their marketing/media KPIs * Supports the wider team in delivering an exceptional client experience during every agency interaction * Ensures defined client expectations are understood by the wider team * Assists in managing total client satisfaction, identifying any issues or barriers and escalating as necessary * Assists in the implementation of the Deliverables Register and obtaining the required individual deliverable scores * Ensures that any direct report and the wider multi-discipline team feel invested in, engaged with, cared for and are motivated to deliver their best work * Provides timely and actionable feedback to the team to aid in their development and improvement * Engages with clients to define Actionable Briefs for tier 2 and tier 3 campaigns. * Interrogates the work and client deliverables on tier 2 and tier 3 briefs on behalf of the client to ensure they exceed expectations. * Maintains an up-to-date campaign project plan using Essence tools and technology * Provides campaign and project management leadership during the campaign lifecycle to ensure on time and on brief delivery of client work * Fosters collaboration with the Practices to ensure best in class work and ongoing innovation is delivered across the client business * Identifies potential risks, issues and opportunities, across all briefs and processes escalating to CS leadership where necessary. * Supports daily huddles and weekly client status meeting * Responsible for client billing process ensuring reconciliations are approved by internal teams and invoicing is complete within agreed internal timescales * Knowledge and responsibility for the end to end invoicing process including managing to budget, reconciliation completion * Leverage key internal and external stakeholder relationships to assist teams in improving the campaign delivery process * Through building your understanding and knowledge of your client’s business, continually look for and make internal recommendations to explore growth opportunities Skills and Experience * Strong written and verbal communication skills including the desire to learn and advance * Strong organisational skills with a keen ability to prioritise and multi-task * Ability to adhere to and meet deadlines and proven track record in managing client expectations * Proven problem solving skills and ability to think outside of the box for creative solutions * Ability to work independently and collaborate in a team environment * Detail oriented and responsive, deadline-driven with strong quantitative reasoning skills * Demonstrate thorough understanding of the campaign level financial management process from estimate to invoicing * Potential to line manage 1 direct report, supporting their career growth and development within Client Services * Lead by example while motivating and coaching juniors on the team * Foster an environment for transparency and open communication * Degree educated or equivalent professional experience * Proven and demonstrable experience at an Senior Account Executive role in digital media, advertising or marketing Life at WPP Media & Benefits  Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.    WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.    We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note this is a UK based role and requires individuals to have the right to work in this location  Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) [https://www.wppmedia.com/pages/privacy-policy] for more information on how we process the information you provide.  #LI-Promoted Please read our Privacy Notice [https://www.wppmedia.com/pages/privacy-policy#:~:text=WPP%20Media%20Privacy%20Notice%20for%20Recruitment] for more information on how we process the information you provide.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the role Lead at the forefront of AI & Data Resilience At Veeam, we don’t just talk about the future of technology — we are actively shaping it. We are a global leader in data resilience, operating at the epicentre of the AI, cloud and security evolution. Our culture is built by forward-thinking technologists with heart: people who challenge convention, collaborate openly, and believe that great ideas can come from anywhere. Joining Veeam means being part of a business that combines the energy and agility of a start-up with the scale, credibility, and market leadership of a global technology powerhouse. We focus relentlessly on customer outcomes, empower our teams to own their destiny, and create an inclusive environment where every voice matters. Why Veeam Work at the heart of AI-driven data resilience, enjoy flexibility and outcome-based performance, and lead with autonomy in a globally recognized organization that invests deeply in its people, culture, and leadership. The Opportunity This is a pivotal growth role within Veeam’s UK & Ireland organization. As Account Executive, Commercial Named you will be responsible for a book of existing key FTSE 100 & 250 customers and a set of target private commercial named accounts to hunt and close net new logo acquisition. You will drive a daily rhythm to ensure in quarter execution and build forward pipeline. You will develop a clear point of view on the market and a constant curiosity to link corporate objectives and technology initiatives with customer and partners alike. You will set and manage the strategy for your Territory working with specialist teams in the UK & Ireland and Inside Sales and Sales Development teams based in Bucharest. Reporting to the Director of Commercial Named, UK & Ireland, you will play a central role in shaping how Veeam engages customers, partners, and the market — accelerating growth while building a culture of excellence, collaboration, and innovation. What You'll Do * Set the vision for your UK & Ireland Commercial Named Territory * Coordinate virtual, geographically distributed teams * Drive disciplined sales execution across the full Veeam portfolio * Accelerate growth in hybrid cloud and cloud-native environments * Build executive-level relationships with senior stakeholders * Challenge the status quo with bold, innovative ideas * Partner with Channel, Hyperscalers, and System Integrators What Success Looks Like * Sustained revenue growth and increased wallet share * Strong operational excellence and predictable execution * High-trust, high-performance sales culture * Deep, long-term customer and partner relationships * A future-ready, scalable Commercial Named Territory What You’ll Bring You are a seasoned Commercial Named Sales Account Manager with presence, energy, and ambition. You bring a proven track record of leading go-to-market strategy and execution in complex technology environments, deep understanding of data resilience and cloud ecosystems, and an inspirational style to coordinate and excite virtual teams. Experience & Qualifications * Degree in business or technical discipline (or equivalent experience) * Significant sales experience * Proven track record of exceeding quota and KPIs * Background in enterprise software, SaaS, or cloud organizations What You’ll Get * 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares * Private medical, dental, and vision insurance with dependent enrolment * Life insurance with enhanced coverage and global 24/7 protection * Income protection after 26 weeks, covering a portion of salary * Defined contribution pension plan with employer match * Worldwide travel insurance for business and leisure, with option to enroll dependents * Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs * Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Please note: If an applicant is permanently located outside of the United Kingdom, Veeam reserves the right to decline the application for this position. #LI-AF1 Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice [https://www.veeam.com/legal/recruiting-privacy-notice.html], which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.  By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.