Luxembourg•Posted: Jun 8•Deadline: Aug 16
About us
Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there.
Today, we are building a complete financial platform designed to empower people and concretely improve their lives.
By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for
every financial need. Joining our team means stepping into a critical role with the authority and responsibility to drive
significant business outcomes and shape the strategic trajectory of the company and the industry.
We are powered by a culture of ownership, relentless execution, and strategic foresight. We are brave in our approach, making
courageous decisions and tackling challenges head-on, underpinned by a deep sense of responsibility for sustainable, ethical, and
long-term success.
What you'll be doing
As our Head of Licensing & Regulatory Strategy, you’ll play a key role in architecting and owning our multi-jurisdictional FinTech
regulatory strategy across multiple product lines to fuel our international expansion. This is not just a project management role
for a single licence application; this is a permanent, strategic leadership position. You will build the foundation for our
international expansion by defining the optimal path to authorisation in new markets. In this role, embodying ownership and a
commitment to craving impact, you will be expected to deliver significant results by:
* Strategy & Roadmap - Define the licensing strategy per product line (banking, payments, securities, crypto), recommend the
fastest viable path, conduct regulatory feasibility assessments, and turn regulatory updates (CCD2, PSD3, MiCAR phase 2, CRD
VI, DORA) into competitive advantages.
* End-to-End License Execution - Own every new license application and extension from initial assessment to final authorization,
manage EEA passporting, coordinate cross-functional inputs, and build repeatable playbooks.
* Regulatory Relationships - Build trust-based relationships with financial regulators as the primary point of contact, engaging
them proactively on product innovation.
* Internal Advisory - Act as the strategic advisor for the Product, Strategy, and Executive teams on regulatory capabilities,
direct external advisors, and brief the Board and ExCo on pipeline risks and options.
* Operations - Own and maintain the licensing register (authorizations, conditions, passporting map, pending applications) and
the regulatory calendar, ensuring all license conditions are met across the organization.
You will lead and mentor high-performing teams, collaborate closely with peers with structured communication and transparency,
demonstrating a commitment to integrity and ownership.
Who we're looking for
We are seeking a proven leader with a distinguished track record of success in driving strategic initiatives and achieving
significant business growth within relevant sectors. You will lead by example, combining ambition with purpose, drive impactful
results and cultivate ownership and continuous improvement in our dynamic environment.
* Fintech & Leadership Experience - You bring 8+ years in regulatory affairs, licensing, legal, or compliance in financial
services, with 3+ years specifically in fintech, alongside experience building or managing growing teams and advising C-level
founders.
* Multi-Framework & Multi-Jurisdictional Expertise - You have hands-on experience navigating the intersections of at least two
regulatory frameworks (CRD/CRR, PSD2/PSD3, MiFID II, MiCAR) and have managed a complex portfolio of overlapping licenses and
host-authority dynamics.
* Regulator-Facing Credibility - You have a proven track record of presenting to and negotiating with European NCAs (e.g., CSSF,
BaFin, Bank of Italy, FCA), confidently leading the room.
* Entrepreneurial Mindset & Strategic Vision - You view regulation as an enabler rather than a blocker, find creative paths to
drive outcomes, and understand how licensing paths impact group capital, substance requirements, and cross-border governance.
* Domain Strengths (Strong-to-have) - Experience with EMI-to-bank upgrades, passporting across multiple EEA jurisdictions,
acquiring/card scheme knowledge (Visa, Mastercard, PayFac, BIN sponsorship), and engaging regulators on product innovation.
* Core Attributes & Languages - You are a pragmatic problem-solver who thrives in ambiguity and grey zones, a natural
relationship builder, and fully fluent in English (Italian is a nice-to-have).
We recognise that exceptional leadership comes in many forms. If you believe you have the vision, experience, and drive to help us
shape the future of money, we encourage you to apply. We value the unique perspectives and strengths that exceptional leaders
bring, even if their experience doesn't align with every listed requirement.
Why this is your place
This is a unique opportunity to leverage your experience and leadership to make a profound impact on a company poised for
significant future growth. We operate on a principle of reciprocity: significant strategic impacts are met with meaningful rewards
and opportunities.
* Drive transformative impact. Lead critical functions and initiatives that directly contribute to our mission and impact
millions of users and businesses.
* Operate in high-growth. Thrive in a dynamic, fast-moving environment that demands bravery, resilience, and rapid, decisive
action at scale. Experience the excitement of navigating growth where change is constant and the customer base/services are
rapidly expanding.
* Significant equity participation. Directly share in Satispay's success through a competitive Stock Option Plan designed to
reward leadership and contribution to company growth and raise the bar for collective success.
* Lead exceptional teams. Build, mentor, and collaborate with high-performing teams in a culture of ownership, collective
success, and continuous improvement fueled by feedback. You will learn from the best and lead alongside founders who are
hands-on.
CareAbout: how we support your impact
We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re
committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:
* ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops)
* 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries)
* ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply)
* 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours)
* 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness)
*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.
Equal Opportunity Employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all
backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity,
sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Learn more about us
Our values and pillars aren’t just fancy words on a page - they really shape everything we do. Explore them here.
#LI-VR1
#LI-HYBRID
By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy
Barcelona•Posted: Apr 30•Deadline: Aug 16
About us
Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there.
Today, we are building a complete financial platform designed to empower people and concretely improve their lives.
By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for
every financial need.
What you'll be doing
As our Collection Manager – Consumer Credit, you’ll be the person who owns and evolves our end-to-end collection strategy across
consumer lending products, with a strong focus on data, segmentation, and AI-driven decisioning.
Here's what your day-to-day will look like:
* Design and execute data-driven collection strategies – Leveraging advanced analytics and predictive models to design collection
strategies tailored to different risk profiles and product types.
* Develop AI-powered collection approaches – Driving the adoption of AI to enhance next-best-action logic, predictive contact
strategies, and intelligent prioritization of accounts.
* Personalize customer engagement & tone of voice – Defining and implementing differentiated communication strategies, adapting
tone, channel, and timing based on customer behavior.
* Optimize performance and ROI – Owning key collection KPIs (recovery rates, roll rates, cost-to-collect), ensuring all
initiatives are measurable and ROI-positive.
* Guarantee service levels and compliance – Ensuring all collection activities meet defined SLAs and regulatory requirements,
balancing effectiveness with fairness.
* Manage stakeholders and ecosystem – Collaborating closely with Finance, Product, Data, and Legal teams, while managing external
partners like collection agencies.
Who we're looking for
We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in!
Does this sound like you?
* Deep experience in Consumer Credit & Collections – You have 7+ years of experience in collections within consumer lending
(e.g., BNPL, unsecured/secured credit).
* Fintech, Banking, or Finance Background – Previous experience in a Fintech environment, modern Banking, or Financial Services.
* Knowledge of SEPA Framework – Familiarity with SEPA payment schemes and regulations is considered a strong plus.
* Strong Data & Analytical Mindset – Highly analytical and comfortable working with large datasets and segmentation models to
drive decisions.
* AI & Innovation Orientation – Experience with AI applications in collections, such as predictive scoring or automated
decisioning.
* Strategic Thinking & Execution – Ability to design sophisticated strategies while ensuring flawless operational execution.
* Customer-Centric Approach – Understanding how to influence customer behavior through tailored communication and channel
optimization.
CareAbout: how we support your impact
We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're
committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout:
* ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops)
* 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries)
* ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply)
* 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours)
* 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness)
*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.
Equal opportunity employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all
backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity,
sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Learn more about us
Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here.
#LI-VR1
#LI-HYBRID
By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy
Milan•Posted: May 4•Deadline: Aug 16
Please note that this opportunity requires relocation to our Luxembourg office.
About us
Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there.
Today, we are building a complete financial platform designed to empower people and concretely improve their lives.
By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for
every financial need.
What you'll be doing
As our Collection Manager – Consumer Credit, you’ll be the person who owns and evolves our end-to-end collection strategy across
consumer lending products, with a strong focus on data, segmentation, and AI-driven decisioning.
Here's what your day-to-day will look like:
* Design and execute data-driven collection strategies – Leveraging advanced analytics and predictive models to design collection
strategies tailored to different risk profiles and product types.
* Develop AI-powered collection approaches – Driving the adoption of AI to enhance next-best-action logic, predictive contact
strategies, and intelligent prioritization of accounts.
* Personalize customer engagement & tone of voice – Defining and implementing differentiated communication strategies, adapting
tone, channel, and timing based on customer behavior.
* Optimize performance and ROI – Owning key collection KPIs (recovery rates, roll rates, cost-to-collect), ensuring all
initiatives are measurable and ROI-positive.
* Guarantee service levels and compliance – Ensuring all collection activities meet defined SLAs and regulatory requirements,
balancing effectiveness with fairness.
* Manage stakeholders and ecosystem – Collaborating closely with Finance, Product, Data, and Legal teams, while managing external
partners like collection agencies.
Who we're looking for
We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in!
Does this sound like you?
* Deep experience in Consumer Credit & Collections – You have 7+ years of experience in collections within consumer lending
(e.g., BNPL, unsecured/secured credit).
* Fintech, Banking, or Finance Background – Previous experience in a Fintech environment, modern Banking, or Financial Services.
* Knowledge of SEPA Framework – Familiarity with SEPA payment schemes and regulations is considered a strong plus.
* Strong Data & Analytical Mindset – Highly analytical and comfortable working with large datasets and segmentation models to
drive decisions.
* AI & Innovation Orientation – Experience with AI applications in collections, such as predictive scoring or automated
decisioning.
* Strategic Thinking & Execution – Ability to design sophisticated strategies while ensuring flawless operational execution.
* Customer-Centric Approach – Understanding how to influence customer behavior through tailored communication and channel
optimization.
CareAbout: how we support your impact
We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're
committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout:
* ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops)
* 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries)
* ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply)
* 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours)
* 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness)
*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.
Equal opportunity employer
At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all
backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity,
sexual orientation, and national origin. Join us in a workplace where everyone belongs!
Learn more about us
Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here.
#LI-VR1
#LI-HYBRID
By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy
