New Partner Experience Team Lead - French Market

French Sales Development Representative (Inbound)

Deliveroo

FRENCH-SPEAKING SALES DEVELOPMENT REPRESENTATIVE (SDR) Are you ready to take your career to the next level in a fast-paced, dynamic environment? Join our ambitious and growing team as a French-speaking Sales Development Representative (SDR) in the heart of Manchester City Centre. In this role, you’ll connect with decision-makers in the restaurant industry, helping them join the Deliveroo platform and develop their business. If you’re excited about mastering the food business model, this is the perfect role for you. No previous sales experience is required—just bring your enthusiasm, people skills, and a passion for learning! ROLE OVERVIEW Working as part of the SMB (Small and Medium Business) team, you will promote and sell B2B products to generate new business for the Deliveroo platform in the French market. * Location: Manchester City Centre (Hybrid) * Salary: £27,700 base, plus monthly commission for achieving targets. * Work Pattern: Initial probation is 5 days per week in-office. After probation, move to a hybrid model (3 days in-office, 2 days remote). WHAT YOU’LL DO You will be the first point of contact for French restaurant partners, acting as a consultant and growth expert. * Inbound & Outbound Lead Management: Handle inquiries from French-speaking leads and proactively acquire new business via phone and email. * Consultative Selling: Build relationships with restaurant owners, advising them on how Deliveroo’s technology and logistics can scale their revenue. * Pipeline Ownership: Manage your sales leads, stay organized, and build daily action plans to meet and exceed monthly targets. * Cross-functional Collaboration: Work with ‘Activation Teams’ to ensure smooth onboarding, from contracts to tablet setups and photoshoots. * Administrative Precision: Handle contracts and documentation with high attention to detail to ensure a seamless partner experience. WHAT WE EXPECT * Linguistic Mastery: Fluency in French and English (written and spoken) is essential. * Resilience: The confidence to make regular cold calls and spend several hours a day engaging with prospects. * Organization: Ability to manage a high volume of leads and paperwork accurately. * Growth Mindset: An eagerness to develop professionally; we provide the training, you provide the drive. * Team Spirit: Ability to thrive both individually and as part of a high-energy team. Interview Process * Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! * Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People. Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! * Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. * Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). * Step 5: Outcome – We’ll get back to you after your interview to let you know the result! WHY MANCHESTER SMB? Manchester is home to Deliveroo's UKI & EU SMB Team and hosts the only SMB SDR team in the UK! You’ll work in a modern, open-plan workspace designed for collaboration. We value trust, accountability, and the freedom to share creative ideas. Employee Perks: * 🍕 Free Food: Tonnes of it, plus access to Deliveroo Plus (unlimited free delivery). * 🏋️ Well-being: Discounted gym memberships and a focus on health. * 📈 Growth: Quarterly sales off-sites and dedicated training days. * ⚡ High Energy: "Buzz Days" and performance incentives. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Sales Team Leader (French Speaking) - 12 months FTC

Deliveroo

We’re looking for a Sales Team Leader (French Speaking) to join our Manchester team for a 12 months FTC. THE TEAM The Small Medium Business (SMB) teams are responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in several markets across Europe, ensuring that they continue to grow and operate. The SMB team spans the full life-cycle of partner interactions from initial acquisition, onboarding, reactive support and proactive account management. THE ROLE As Sales Team Leader you will be responsible for leading and managing a team of Sales Development Representatives (SDR's) focused on generating new restaurant sign-ups to join the Deliveroo platform. You will ensure that the team provides a positive and seamless partner experience whilst on boarded onto the platform. This role is important to ensuring we continue to grow and enable even more SMB partners to get the very best out of our platform. Hours of work will be Monday to Friday, 9am-5:30pm. This is a hybrid role, working in the Manchester office 3 days a week.   WHAT YOU’LL BE DOING Here’s what your day-to-day might look like: * Manage SDRs to lead quality partner acquisition, generate new sales opportunities, and ensure relevant utilisation of Salesforce to track pipeline * Identify the development areas of SDR's, provide coaching sessions to lead efficiency and enhance the performance of the SDR team * Work with our Regional Sales Teams to share market knowledge that enables us to work together to maximise the sales opportunities in any given area * Execute campaigns adhering to relevant contact strategies that deliver important * performance metrics, including sales outcomes, restaurant experience and qualitative results * Produce ongoing sales reports with sound analysis into performance ensuring clear action plans are built * Attend and contribute to weekly and stakeholders meetings to provide updates on team performance and progress * Act an inspirational role model WHAT YOU’LL NEED TO THRIVE This is a fast-paced role which will require you to enjoy working in a target-based environment. You will be passionate about both people leadership and delivering results, along with being able to handle objections. The required skills include: * 2+ years experience in a Sales Leadership role * Clear evidence of producing results in a Contact Centre environment * Ability to guide partners through effective negotiation * The desired experiences include: * Experience working with SalesForce system for customer enhancement * Experience using and maintaining High Velocity Sales * Experience in identifying process improvements in pipeline management and finding incremental improvements in a high performing team WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Account Manager - French Speaking (French Market)

Deliveroo

ACCOUNT MANAGER - FRENCH SPEAKING (FRENCH MARKET) Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for an SMB Account Manager (French Market) to join our Manchester team. In this role, you’ll help us empower restaurant partners across France to get the very best out of our platform by advising on marketing, technology, and operational excellence. * This role offers a £35,300 OTE yearly package (basic salary £29,300 + up to £6000 bonus yearly). * This role is hybrid (3 days a week in office / 2 days remote working). * Start Date - 3rd August 2026 WHAT YOU’LL BE DOING You’ll be joining the SMB (Small Medium Business) team. Based in Manchester City Centre, we are a high-energy group that supports local independent restaurants through a desk-based consultancy model, helping them navigate the rapidly expanding delivery industry. Here’s what your day-to-day might look like: * Portfolio Management: Lead a diverse portfolio of accounts using a desk-based model, supporting growth through phone, email, and digital presentations. * Relationship Partnership: Maintain long-term relationships with our French partner base, ensuring high-quality service and driving positive outcomes for both the restaurant and Deliveroo. * Campaign Execution: Drive engagement with national and local marketing opportunities to improve key performance metrics, including order volume and partner retention. * Operational Liaison: Act as the bridge between your restaurants and internal teams to ensure our solutions are delivered according to partner needs. * Data-Driven Strategy: Use insights to identify performance barriers and implement creative solutions that help partners offer the best delivery experience possible. WHAT YOU’LL NEED TO THRIVE Essential: * Professional fluency in French, with the ability to converse confidently with business owners in the French market. * Proven track record in account management, with strong relationship-building skills that consistently produce positive results. * Strong communication skills, specifically an excellent phone manner and experience providing high-quality support via telephone or video. * Analytical ability, with a knack for understanding complex problems and finding the crux of an issue quickly using data. * Creative problem-solving, with an enthusiastic approach to removing barriers and a keen interest in how technology drives partner success. Interview Process * Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! * Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People. Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! * Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. * Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). * Step 5: Outcome – We’ll get back to you after your interview to let you know the result! WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!