Partner Solutions Architect - LatAm

Stripe

WHO WE ARE About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grow dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs of external users and internal Stripe teams. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. WHAT YOU’LL DO As an analyst on the Payments Health Operations team, you will be charged with monitoring and maintaining payments performance for Stripe’s largest users. This will include triaging, investigating, and responding to detected regressions in authentication and cost rates; providing in-depth analysis of performance degradations; answering queries from our product support and technical account management teams; and engaging with users and other teams at Stripe to help ensure our users are maximizing their acceptance rates while minimizing their costs and fraud. You will work at the core of Stripe's platform, ensuring the reliability of our payments stack and the health of the broader ecosystem. Technical Operations roles in Payments are a dynamic and key component of Stripe's success. Focused on financial partner integrations and funds-flow expansion, we sit at the intersection of product/platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation. RESPONSIBILITIES * Monitor authorization rates and performance for large users, responding to alerts of degradation, triaging and investigating the cause, and communicating your findings to the account team, banking partners, and card networks. * Analyze cost checkers to ensure our cost models' accuracy. * Respond to performance inquiries from technical account managers, product support teams, and other internal Stripe teams. * Interface with Stripe’s financial partners across the world to communicate operational breakages and help drive resolutions. * Provide fast, accurate responses to complex support inquiries from partners. * Partner with internal and external teams to validate the accuracy of Stripe’s financial data. * Introduce data and process efficiencies to meet the scale and speed of Stripe. * Identify and automate inefficient operational processes to reduce manual workloads. WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements * Have at least 1 year of experience in a technical role, with experience writing SQL queries to query relational databases. * Have experience navigating the nuanced complexity of financial systems and solving large-scale, technical challenges. * Have strong analytical skills to investigate, prioritize, and identify the root cause of issues. * Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders. * Are comfortable operating independently and thrive in a fast-paced environment to deliver results, with an ability to establish priorities and reliably execute against time-sensitive deadlines. * Have experience identifying and triaging technical issues. * Possess a demonstrated track record of process improvement and proactive problem-solving. * Have excellent written and verbal communication skills in both English and Spanish. Preferred qualifications * Payments expertise (working with financial partners, optimizing processing errors, managing payment costs). * Experience operating in a high-growth technology company. * Python or Scala knowledge.

Pigs Fly AI AB

About Optimen Optimen is a certified "Great Place to Work" and a strategic delivery partner for Jeppesen ForeFlight. We specialize in aeronautical technology and resource optimization for the global airline industry. With 19 years of experience, with operations in Mexico, USA and Canada, we operate as an extension of our clients' IT departments. We are entrusted with the configuration, development, and delivery of Jeppesen’s Crew and Fleet Portfolio. Carriers such as Aeromexico, Volaris, LATAM, Avianca and TAP Air Portugal rely on Optimen to solve their most complex operational challenges. We are now establishing a Center of Excellence in Sweden to lead critical implementation projects around the world, bridging the gap between client stakeholders and our engineering hubs. The Role We are recruiting a foundational team of Senior and Expert professionals (6–12+ years of experience) to lead the delivery of Jeppesen Crew Tracking solutions. Operational Transformation through Technology This is more than an implementation role; it is a digital transformation initiative. You will help major airlines modernize their mission-critical operations by replacing legacy, manual processes with advanced optimization technology. Your mandate is to: Leverage Optimization: Configure Jeppesen’s powerful solvers to automate complex decision-making, shifting the client from reactive manual tracking to proactive, data-driven recovery. Engineer Efficiency: Use technology to encode complex labor agreements (CLA) into automated logic, eliminating human error and unlocking tangible cost savings. Connect the Ecosystem: Design robust integration architectures that break down data silos, ensuring the crew system acts as the intelligent digital backbone of the airline’s operation. You will work in a distributed Agile environment, acting as the primary link between European client stakeholders and our engineering teams in Americas. Core Responsibilities 1. Agile Product Ownership & Value Realization Backlog Management: You will own or heavily influence the product backlog. You must translate high-level business goals into well-defined User Stories and Acceptance Criteria for the engineering team. Focus on Business Outcome: You will challenge the client’s assumptions. Instead of simply implementing a rule, you will define the operational value (e.g., "How does this configuration improve operational compliance?", "How does this automation reduce manual intervention?", or "Does this cost function accurately reflect disruption costs?"). Sprint Execution: Participate in and facilitate Agile ceremonies (Sprint Planning, Reviews). You will be responsible for validating that the delivered increments meet the business objectives before they reach the client. 2. Solution Design & Complexity Management Functional Modelling (CLA Rules): Lead the definition of complex logic for Collective Labour Agreements (Union Contracts). You must be able to translate legal texts into functional specifications that determine legality, counters, and compensation. Tracking Optimization: Configure and tune optimization strategies. You will adjust parameters to reflect operational priorities—balancing strict efficiency against robustness during disruption scenarios. Architecture & Integration: Design the end-to-end integration landscape. You will ensure the Crew Tracking solution communicates reliably with the airline’s ecosystem (HR, Flight Ops, Payroll), defining Interface Control Documents (ICDs) and guiding data flow strategy. 3. Collaborative Leadership Distributed Team Lead: Act as the technical and functional anchor for our development teams in Americas. You will ensure requirements are understood, remove blockers, and maintain quality standards across the Atlantic. Stakeholder Advisory: Guide VP-level stakeholders (Flight Ops, IT), SMEs, and Business Function Owners through complex trade-offs. You must be able to distinguish between "must-have" regulatory compliance and "nice-to-have" process preferences to protect the implementation scope. Required Qualifications Experience: More than 6 years of experience in software implementation, solution architecture, or technical business analysis within the aviation sector. Agile Mindset: Proven experience working in Agile/Scrum environments. You must be comfortable managing backlogs, writing user stories, and focusing on iterative value delivery rather than waterfall specifications. Airline Domain Mastery: Deep understanding of Crew Management (Pairing, Rostering, Tracking) or Operations Control (OCC). You must understand the operational mechanics of counters, compensation logic, and disruption management. Consultative Approach: You are not an order taker. You have a proven ability to guide clients through complex operational changes and focus on customer outcomes. Communication: Fluent in English (written and verbal), with the ability to explain complex technical concepts to non-technical business leaders. Preferred Qualifications Jeppesen Ecosystem: Prior experience with Jeppesen products (Crew Tracking, Carmen Systems legacy) or familiarity with the RAVE modeling language is a distinct advantage. Technical Stack: For architecture-focused candidates, proficiency in Python, SQL, and AWS is highly valued. Optimization: Familiarity with Operations Research concepts, solver tuning, or defining penalty/cost functions for automated planning systems. Language Skills: Fluency in Spanish is a strong asset to facilitate collaboration with our engineering centers in Latin America.

Stripe

PARTNER SOLUTIONS ARCHITECT, TECHNOLOGY PARTNERS WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM As a member of the Partner Solutions Architecture (PSA) team, you'll be responsible for providing technical guidance to Stripe's technology partners. Our goal is to drive growth through co-solutioning, education, and enablement with our partner organization. The right candidate will be a technical liaison to the Stripe Partner Development Manager. This will involve creating technical business plans for technology partners, including identifying, incubating, and bringing to market service and solution offerings built on or with Stripe. A Partner Solutions Architect is someone who is intellectually curious, open, and entrepreneurial. WHAT YOU'LL DO As a member of the team, PSAs build consultative relationships with executives and technical decision-makers in the customer's organization to provide business and technical thought leadership, and become a trusted advisor in solving business-critical challenges. We architect business models with them so they can drive new monetization opportunities and growth. RESPONSIBILITIES * Work with key technology partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth * Develop and execute enablement plans * Be at the forefront of technical discussions and solution deep-dives with technology partners on the value Stripe can provide to their clients * Engage with CTOs, engineering, and other technical leads at key partners to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to expand the partnership revenue * Communicate success internally through QBRs, etc. * Provide oversight, guidance, and assistance during the partner sales process to ensure mutual success in joint opportunities * Educate the Stripe sales team on key partner solutions and capabilities * Serve as an advocate for key technology partners within specific sales regions and identify areas for sales partnership * Collaborate on technical content (sample code, demos, etc.) to show partners how to implement specific use cases or best practices * Provide partner-focused guidance on Stripe products through feedback WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of experience in a customer-facing engineering role such as solution consultant, solutions architect, or sales engineer for a global software enterprise * Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with an understanding of how technology partners build and scale integrated solutions * Experience working with technology partner ecosystems and payment solutions * Understanding of financial infrastructure industry trends and emerging technologies * Experience co-selling and co-solutioning with go-to-market partners * Executive engagement skills and presence, with an ability to establish relationships with key decision-makers and build credibility at all levels * Group-facilitation skills and confidence in proposing and leading customer meetings to gain footing and pursue opportunities * Understanding of the software development lifecycle and API architecture * Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences * Ability to learn Stripe solutions such as Payments, Connect, Issuing, and more * Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax, and legacy systems interact with each other in an enterprise technology ecosystem * Strong organizational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers * Strategic and creative thinker who can identify challenges and maintain a positive approach when facing difficult obstacles HYBRID WORK AT STRIPE This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office). IN-OFFICE EXPECTATIONS Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. WORKING REMOTELY AT STRIPE A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.